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Date: Fri, 05 Feb 2021 16:51:46 +0000
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Affinity Jazz Bass
In-Reply-To: <XZV9K4KVKW_601d6abaa89ce_5cd445b81852e9_sprut@zendesk.com>
References: <XZV9K4KVKW@zendesk.com>
 <75cbf24dcdec63edfa8839cb80b9fa27@expressmusic.co.uk>
 <XZV9K4KVKW_601d6abaa89ce_5cd445b81852e9_sprut@zendesk.com>
Message-ID: <5d03d0813416ff3b44b1c44443a9def7@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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Yes please get us a replacement asap.

Kind Regards,
Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 05/02/2021 15:56, Richard (Support) wrote:
> ##- Please type your reply above this line -##
>
>  RICHARD (Fender Musical Instruments)
>
>  Feb 5, 2021, 15:56 GMT
> Hi Tim, 
>
> Very sorry to see this!
>
> We will have some in stock from Mid-February so can book this in for
> replacement if you would like? 
>
> Best wishes, 
>
> Richard - Customer Service Advisor
>
>  COVENTRY
>
>  Feb 5, 2021, 15:34 GMT
> Hi,
>
>  The Affinity Jazz Bass (S/N ICSJ20037456) we received yesterday,
>  unfortunately, is damaged.
>  I've attached a picture.
>
>  Kind Regards
>
>  Tim
>  Express Music
>  196 - 204 Binley Road
>  Coventry
>  CV3 1HG
>
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>  Attachment(s)
>  IMG_0289.jpg [1]
>
> Your request (347169) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
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