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Date: Wed, 19 Aug 2020 10:53:23 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: John Dines <john@orangeamps.com>
Subject: Re: Orange Repair
In-Reply-To: <CAPrdoo+sbM7iyDoN95A-fVZZH4zj6ZzH4=DZSypQ889mmSKsSA@mail.gmail.com>
References: <1ab8b40a32570c2b73905ee2ecd80f54@expressmusic.co.uk>
 <CAAKgDBPazHBMY_G--hNgd0QQmaRcBNm5HdW77dV9py-WXV4xyQ@mail.gmail.com>
 <CAPrdooKow3X=iv4iSn249vtiN4kQy1MUKfpYQDDwmJgzw8XHcA@mail.gmail.com>
 <CAAKgDBM3oA044AGX+LyXTO+XZamwE+To4E7XCks3cv1i=ReHfQ@mail.gmail.com>
 <CAPrdoo+sbM7iyDoN95A-fVZZH4zj6ZzH4=DZSypQ889mmSKsSA@mail.gmail.com>
Message-ID: <0d15258a24de65497084f13b88e97bf2@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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Hi John,

All I've been told is that it cuts out?

It's boxed and ready to go so please let me know what we need to do 
next.

Kind Regards,
H

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 14/08/2020 15:57, John Dines wrote:
> Thanks!!
>
> Sorry for the additional hassle - any idea what kind of failure? No
> Sound, bad sound, no power?....
>
> Any info could be really useful.
>
> Thanks :)
>
> On Fri, Aug 14, 2020 at 3:55 PM Zak Ford <zak@orangeamps.com> wrote:
>
>> Sorry mate, my bad and forgot to forward with attachment : pic now 
>> attached and when the amp is played over 5 it fails. 
>>
>> Huge thanks!
>>
>> Z
>>
>> ZAK FORD | UK Sales Manager
>>
>> ORANGE MUSIC ELECTRONIC CO. LTD
>> Mob: +44 (0) 7885 455395
>>
>> Office: +44 (0) 208 905 2828
>>
>> orangeamps.com [1] | zak@orangeamps.com [2]
>>
>> Registered Office: 108 Ripon Way, Borehamwood, Hertfordshire, WD6 
>> 2JA [3] . Registered in England No. 1289884. Vat Registration No. 653 
>> 1545 46
>>
>> _Privileged/Confidential information may be contained in this 
>> message. If you are not the addressee indicated in this message (or 
>> responsible for the delivery of the message to such person), you may 
>> not copy or deliver this message to anyone. In such case you should 
>> destroy the message, and notify us immediately._
>>
>> _ Opinions, conclusions and other information expressed in this 
>> message are not given or endorsed by the company unless otherwise 
>> indicated by an authorised company representative independent of this 
>> message.The company confirms that it has taken all reasonable steps to 
>> ensure that the email message and any attachments have been checked 
>> for the presence of computer viruses but liability will not be 
>> accepted by the sender should this prove to be incorrect._
>>
>> On Fri, 14 Aug 2020 at 15:18, John Dines <john@orangeamps.com> 
>> wrote:
>>
>>> Hi Harriet,
>>>
>>> I can't see the original email from the customer. Please can you 
>>> tell me the serial number and the fault with the amp and I'll do my 
>>> best to help.
>>>
>>> All the best :)
>>>
>>> On Fri, Aug 14, 2020 at 3:12 PM Zak Ford <zak@orangeamps.com> 
>>> wrote:
>>>
>>>> Hey Harriet, happy ruddy Friday indeed!!
>>>>
>>>> Yeah of course!
>>>>
>>>> John - Can you please arrange with Harriet the return and fix of 
>>>> this frequently requested issue from the old version Terror Bass. 
>>>>
>>>> Huge thanks!
>>>>
>>>> Z
>>>>
>>>> ZAK FORD | UK Sales Manager
>>>>
>>>> ORANGE MUSIC ELECTRONIC CO. LTD
>>>> Mob: +44 (0) 7885 455395
>>>>
>>>> Office: +44 (0) 208 905 2828
>>>>
>>>> orangeamps.com [1] | zak@orangeamps.com [2]
>>>>
>>>> Registered Office: 108 Ripon Way, Borehamwood, Hertfordshire, WD6 
>>>> 2JA [3] . Registered in England No. 1289884. Vat Registration No. 
>>>> 653 1545 46
>>>>
>>>> _Privileged/Confidential information may be contained in this 
>>>> message. If you are not the addressee indicated in this message (or 
>>>> responsible for the delivery of the message to such person), you may 
>>>> not copy or deliver this message to anyone. In such case you should 
>>>> destroy the message, and notify us immediately._
>>>>
>>>> _ Opinions, conclusions and other information expressed in this 
>>>> message are not given or endorsed by the company unless otherwise 
>>>> indicated by an authorised company representative independent of 
>>>> this message.The company confirms that it has taken all reasonable 
>>>> steps to ensure that the email message and any attachments have been 
>>>> checked for the presence of computer viruses but liability will not 
>>>> be accepted by the sender should this prove to be incorrect._
>>>>
>>>> On Fri, 14 Aug 2020 at 12:34, Express Music 
>>>> <coventry@expressmusic.co.uk> wrote:
>>>>
>>>>> Hi Zak,
>>>>>
>>>>> Hope you're all keeping well and team Orange.
>>>>>
>>>>> Please can you tell me what I need to do to get this customers 
>>>>> amp
>>>>> repaired? (the one you spoke to Phil about yesterday)
>>>>>
>>>>> Serial number in the pic attached.
>>>>>
>>>>> PS. Happy f**king Friday : )
>>>>>
>>>>> Kind Regards,
>>>>> Harriet
>>>>>
>>>>> Express Music
>>>>> 196 - 204 Binley Road
>>>>> Coventry
>>>>> CV3 1HG
>>>>
>>>> --
>>>> You received this message because you are subscribed to the Google 
>>>> Groups "Workshop" group.
>>>> To unsubscribe from this group and stop receiving emails from it, 
>>>> send an email to workshop+unsubscribe@orangeamps.com.
>>>> To view this discussion on the web, visit 
>>>> https://groups.google.com/a/orangeamps.com/d/msgid/workshop/CAAKgDBPazHBMY_G--hNgd0QQmaRcBNm5HdW77dV9py-WXV4xyQ%40mail.gmail.com 
>>>> [4].
>>>
>>> --
>>>
>>> JOHN DINES | Product Demonstrator
>>>
>>> ORANGE MUSIC ELECTRONIC CO. LTD
>>> OMEC House |108 Ripon Way | Borehamwood | Hertfordshire | WD6 2JA
>>> Tel: +44 (0) 208 905 2828 [5] | orangeamps.com 
>>> [1] | john@orangeamps.com
>>>
>>> Registered in England No. 1289884. Vat Registration No. 653 1545 46
>
> --
>
> JOHN DINES | Product Demonstrator
>
> ORANGE MUSIC ELECTRONIC CO. LTD
> OMEC House |108 Ripon Way | Borehamwood | Hertfordshire | WD6 2JA
> Tel: +44 (0) 208 905 2828 [5] | orangeamps.com 
> [1] | john@orangeamps.com
>
> Registered in England No. 1289884. Vat Registration No. 653 1545 46
>
> Links:
> ------
> [1] http://www.orangeamps.com/
> [2] http:///
> [3]
> 
> https://maps.google.com/?q=108+Ripon+Way,+Borehamwood,+Hertfordshire,+WD6+2JA&amp;entry=gmail&amp;source=g
> [4]
> 
> https://groups.google.com/a/orangeamps.com/d/msgid/workshop/CAAKgDBPazHBMY_G--hNgd0QQmaRcBNm5HdW77dV9py-WXV4xyQ%40mail.gmail.com?utm_medium=email&amp;utm_source=footer
> [5] tel:%2B44%20%280%29%20208%20905%202828