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Date: Thu, 25 May 2023 14:08:55 +0100
From: hello@expressmusic.co.uk
To: Susana Raya <Susana.Raya@taylorguitars.com>
Subject: Re: Builders Edition 324ce
In-Reply-To: <MW4PR03MB6922455C05435F6AD36CDA12F9469@MW4PR03MB6922.namprd03.prod.outlook.com>
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Hi Susana,

That's great news. We will crack on and get it off to a new home

Thank you

: )

On 2023-05-25 13:57, Susana Raya wrote:
> Hello Harriet,
> 
> Thank you for your email.
> 
> Based on the picture, this mark seems to be underneath the finish, on
> the grain, a mineral deposit.
> 
> It doesn't look like a crack that affects the structure of the guitar,
> only a cosmetic matter, under our standards.
> 
> Hope this helps!
> 
> Susana Raya
> 
> Customer Service Representative
> 
> Maroastraat 113
> 
> 1060 LG Amsterdam, The Netherlands
> 
> +31 20 667 60 30
> 
> taylorguitars.com [1]
> 
> _CONFIDENTIALITY NOTICE: This e-mail and any accompanying documents
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> 
> From: Simon Blundell <Simon.Blundell@taylorguitars.com>
> Sent: Thursday, May 25, 2023 11:23 AM
> To: Susana Raya <Susana.Raya@taylorguitars.com>
> Subject: FW: Builders Edition 324ce
> 
> Hi Susana,
> 
> Please see attached and below from Harriet at Express Music.
> 
> Can you advise please
> 
> Thanks,
> 
> Simon Blundell
> 
> Sales Representative
> 
> Maroastraat 113
> 
> 1060 LG Amsterdam, The Netherlands
> 
> +31 (0)20 667 6030 office
> 
> +44 (0)7411 730011 mobile
> 
> Simon.blundell@taylorguitars.com
> 
> taylorguitars.com [1]
> 
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Date: Wednesday, 24 May 2023 at 16:54
> To: Simon Blundell <Simon.Blundell@taylorguitars.com>
> Subject: Builders Edition 324ce
> 
> CAUTION: This email originated from outside of the organization.
> Exercise caution when opening attachments or clicking links.
> 
> We've just taken delivery of a Builders Edition 324ce and have spotted
> a
> small mark on the headstock. We are debating between us if this is in
> the grain or not? Be good to get your opinion just in case a customer
> spots it and raises the question.
> 
> Kind Regards,
> Harriet
> Express Music
> Kind Regards,
> Phil, Tim & Harriet
> 
> Express Music
> B2 & B3 Quarry Park
> Old Milverton Lane
> Leamington Spa
> CV32 6RW
> 
> 01926 808982
> 
> Links:
> ------
> [1] http://www.taylorguitars.com/