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Date: Mon, 30 Sep 2019 10:25:23 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Mrs M Ward <MDavies@heathfieldprimary.com>
Subject: Re: Returns
In-Reply-To: <47E7D303-577F-4587-8631-D2DFBC878038@heathfieldprimary.com>
References: <068d022129b02cd4b53a3b2ba86dc225@expressmusic.co.uk>
 <628EBF1C-2C39-49B9-8C30-896E1184739A@heathfieldprimary.com>,<d84610fd217bfd84ea65368860182c5c@expressmusic.co.uk>
 <47E7D303-577F-4587-8631-D2DFBC878038@heathfieldprimary.com>
Message-ID: <6c7773849ca5807985aa3d98be59317b@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
User-Agent: Roundcube Webmail/0.8.1

Hi,

Yes, it is the Coventry address you will need to ship it back to.

---
Regards

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 29/09/2019 20:27, Mrs M Ward wrote:
> Hi Ollie, Is it the Coventry address I return it too?
>
>
>
> Sent from my iPhone
>
>> On 28 Sep 2019, at 12:06, Express Music 
>> <coventry@expressmusic.co.uk> wrote:
>>
>> Hello,
>>
>> Yes, it is absolutely fine if you would like to send this to us.
>>
>> If you arrange your own shipping, we advise you to use a tracked 
>> service.
>> ---
>>
>> Regards
>> Ollie
>> Express Music
>> 196 - 204 Binley Road
>> Coventry
>> CV3 1HG
>>
>>> On 28/09/2019 11:56, Mrs M Ward wrote:
>>> Can I not send myself as £20 for collection is nearly the cost of 
>>> the
>>> ukulele and a waste of my money?
>>>
>>> Sent from my iPhone
>>>
>>>> On 28 Sep 2019, at 10:29, Express Music 
>>>> <coventry@expressmusic.co.uk> wrote:
>>>>
>>>> Hello
>>>>
>>>> Sorry to hear that you are not happy with the ukulele that you 
>>>> ordered.
>>>> I will arrange a collection for this.
>>>>
>>>> Please take the time to read our terms and condition regarding 
>>>> returns/costs
>>>>
>>>> https://www.expressmusic.co.uk/products.asp?page=customerinfo.
>>>>
>>>> You will receive an email from UPS with a shipping label attached, 
>>>> you will need to arrange the collection for a time that is 
>>>> convenient for yourself.
>>>>
>>>> --
>>>> Regards
>>>> Ollie
>>>> Express Music
>>>> 196 - 204 Binley Road
>>>> Coventry
>>>> CV3 1HG
>>>>
>>>>
>>>>
>>
>>