File: D:/hMailServer/Data/expressmusic.co.uk/hello/2D/{2D1A9B65-DCB9-4F39-9B5E-278064D7527E}.eml
MIME-Version: 1.0
Date: Fri, 06 Jan 2023 15:44:02 +0000
From: hello@expressmusic.co.uk
To: Outlook Mail Team <ttpmwesolowski@hotmail.com>
Subject: Re: Express Music Enquiry - 5031
In-Reply-To: <LO0P123MB566207579066641DBAF05465D9F49@LO0P123MB5662.GBRP123.PROD.OUTLOOK.COM>
References: <F5BEF810D9104B6BBFA9DE213DEBF1F9@itpartnership.com>
<fec2b8a551d626c423bc01cd6ba8a8aa@expressmusic.co.uk>
<LO0P123MB56620DBD7C8F2DE276A9C45CD90D9@LO0P123MB5662.GBRP123.PROD.OUTLOOK.COM>
<c93428249b7d890637e672b6188625d0@expressmusic.co.uk>
<LO0P123MB5662EB8DC2AC0881A346092DD90D9@LO0P123MB5662.GBRP123.PROD.OUTLOOK.COM>
<72396a1a6647510bf630019a82fb79b6@expressmusic.co.uk>
<LO0P123MB566232166F031905BE7B3890D9F29@LO0P123MB5662.GBRP123.PROD.OUTLOOK.COM>
<0ade031124b2aabb6aa6cf0125838a2b@expressmusic.co.uk>
<LO0P123MB566207579066641DBAF05465D9F49@LO0P123MB5662.GBRP123.PROD.OUTLOOK.COM>
Message-ID: <ace413f73081406da9e4ddc1601293af@expressmusic.co.uk>
X-Sender: hello@expressmusic.co.uk
Content-Type: text/plain; charset=UTF-8;
format=flowed
Content-Transfer-Encoding: 8bit
On 2023-01-03 19:44, Outlook Mail Team wrote:
> This is the tracking number GB-CV32 6RW
>
> Piotr
>
> Sent from Mail [1] for Windows
>
> From: hello@expressmusic.co.uk
> Sent: 03 January 2023 15:13
> To: Outlook Mail Team
> Subject: Re: Express Music Enquiry - 5031
>
> Hello Piotr,
>
> We're sorry to hear about the problems you are experiencing. Following
>
> our telephone conversation this morning, we look forward to receiving
> the ukulele back with us here for closer inspection. We will be in
> touch
> once we've seen it.
>
> Kind Regards,
> Phil
>
> On 2022-12-28 16:03, Outlook Mail Team wrote:
>> Hi
>>
>> One of the tuners in my Ukulele is loose and I cannot tune the UKE
> It
>> is the A or 1st string
>>
>> What should I do? What is the Martins warranty and what is the
> return
>> policy. To be very honest , I am not entirely happy with the way
> this
>> instrument sounds and now on top of it , in less than a month the
>> tuners is broken. I may add I hardly used the Uk as I have 4 of them
>>
>> Piotr
>>
>> Sent from Mail [1] for Windows
>>
>> From: hello@expressmusic.co.uk
>> Sent: 22 November 2022 13:39
>> To: Outlook Mail Team
>> Subject: Re: Express Music Enquiry - 5031
>>
>> On 2022-11-22 12:41, Outlook Mail Team wrote:
>>> Is that your PayPal? Your email . If so add the log string and give
>>> me the total for the tenor Martin
>>>
>>> Get Outlook for Android [1]
>>> -------------------------
>>>
>>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>>> Sent: Tuesday, November 22, 2022 12:35:11 PM
>>> To: Outlook Mail Team <ttpmwesolowski@hotmail.com>
>>> Subject: Re: Express Music Enquiry - 5031
>>>
>>> On 2022-11-22 12:00, Outlook Mail Team wrote:
>>>> Do you accept PayPal?
>>>>
>>>> Get Outlook for Android [1]
>>>> -------------------------
>>>>
>>>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>>>> Sent: Tuesday, November 22, 2022 11:57:27 AM
>>>> To: ttpmwesolowski@hotmail.com <ttpmwesolowski@hotmail.com>
>>>> Subject: Re: Express Music Enquiry - 5031
>>>>
>>>> On 2022-11-20 20:58, ttpmwesolowski@hotmail.com wrote:
>>>>> Name: Piotr Wesolowski
>>>>>
>>>>> Address: 24 East Pilton Farm Crescent
>>>>>
>>>>> Postcode: EH5 2GH
>>>>>
>>>>> Telephone: 07449339260
>>>>>
>>>>> Email: ttpmwesolowski@hotmail.com
>>>>>
>>>>> Enquiry: Is the Martin you're selling at £449 made in Mexico ?
> Is
>>>> it
>>>>> a new instrument. Do you set up ukuleles before shipping ? If so
>> Is
>>>> it
>>>>> possible to have a low G set up?
>>>>
>>>> Hello Piotr,
>>>>
>>>> Thank you for your inquiry.
>>>> Yes, the Martin Streetmaster Tenor Ukulele is made in Mexico and
> if
>>>> you
>>>> were to order it along with a set of the Aquila low G strings we
>>> have
>>>> in
>>>> stock we would happily fit them for you before we dispatched it.
>>>>
>>>> Kind regards.
>>>>
>>>> Tim.
>>>>
>>>>
>>>>
>>>> Links:
>>>> ------
>>>> [1] https://aka.ms/AAb9ysg
>>> Hi, sorry no, we don't do Paypal.
>>>
>>> Regards.
>>>
>>> Tim.
>>>
>>>
>>>
>>> Links:
>>> ------
>>> [1] https://aka.ms/AAb9ysg
>> Hi,
>>
>> we do not accept Paypal just credit and debit cards.
>> Here is a link to the ukulele and the set of low G strings if you
>> would
>> like to order them together:
>>
>>
> https://www.expressmusic.co.uk/products.asp?code=325196&name=martin-t1-ukulele-streetmaster
> [2]
>>
> https://www.expressmusic.co.uk/products.asp?code=292511&name=aquila-tenor-ukulele-strings-low-g
> [3]
>>
>> regards.
>>
>> Tim.
>>
>>
>>
>> Links:
>> ------
>> [1] https://go.microsoft.com/fwlink/?LinkId=550986
>
>
>
> Links:
> ------
> [1] https://go.microsoft.com/fwlink/?LinkId=550986
> [2]
> https://www.expressmusic.co.uk/products.asp?code=325196&name=martin-t1-ukulele-streetmaster
> [3]
> https://www.expressmusic.co.uk/products.asp?code=292511&name=aquila-tenor-ukulele-strings-low-g
Hello Piotr,
Just letting you know we've received the Ukulele today and have emailed
the UK Martin service team to ask for a replacement machine head.
We will be in touch as soon as we hear back from them.
Kind regards.
Tim.