MIME-Version: 1.0
Date: Tue, 13 May 2025 10:53:44 +0100
From: hello@expressmusic.co.uk
To: Andy Lewis <Andy.Lewis@bandm.co.uk>
Subject: Re: faulty guitar stand
In-Reply-To: <40A2A30F-2C5E-4BA2-8059-21A1BEE9107A@bandm.co.uk>
References: <003c01dbc0e0$e97c3400$bc749c00$@gmx.com>
 <5e2c7b26acf415f62f642b94b21db7f5@expressmusic.co.uk>
 <40A2A30F-2C5E-4BA2-8059-21A1BEE9107A@bandm.co.uk>
Message-ID: <487089970400b8fbbc0d77c7c8de00f6@expressmusic.co.uk>
X-Sender: hello@expressmusic.co.uk
Content-Type: text/plain; charset=UTF-8;
 format=flowed
Content-Transfer-Encoding: 8bit

Thanks Andy, that's fine.

Phil


On 2025-05-12 15:31, Andy Lewis wrote:
> Hi Phil,
> 
> I'm sorry to see this of course. A little hard to tell from the
> picture but is it that the hole to receive the u shaped holder is on
> the wrong side of the column?
> 
> We wouldn't usually credit in these occasions but send you a
> replacement stand, is that okay for you? Let me know, Andy
> 
> Best regards,
> 
> Andy Lewis
> 
> Area Sales Manager
> MOBILE-07810 543908
> 
>  Thank you for voting us 'Best Supplier' for 7 consecutive years!
> 
> Barnes and Mullins Ltd, Unit 14, Mile Oak Ind Estate [1],  [1]Oswestry
> [1],  [1]Shropshire [1],  [1]SY10 8GA, United Kingdom [1]
> Direct Tel: 0044 (0)1691 668311 [2] Fax: 0044 (0)1691 655582 [3]
> Registered in England and Wales No. 01305000 [4]
> 
> Trace Elliot, _Shergold_ _Guitars, _Aguilar_, Vandoren Reeds &
> Accessories_, Faith Guitars, _Spector Bass_, Rathbone Guitars,
> _Yanagisawa Saxophones_, Peavey, _Lee Oskar, _Dixon_, Hofner Guitars,_
> Admira Guitars, _Thomastik Infeld_, Hidersine Instruments and Rosin,
> _Wittner, _Brunswick Guitars, _TGI Accessories_, Aulos, _Jose Ferrer
> Guitars_, CodaBow, _Neotech_,G7th, _Shubb_, Kyser, _Helin_, Rovner,
> _Wolf_, Pedi, _HW Products_... and much more at
> http://www.barnesandmullins.co.uk [5]
> 
> The contents and any attachments of this e-mail are confidential and
> intended only for the named addressees.
> Barnes & Mullins Ltd will not be responsible for any changes made to
> this
> e-mail after it has been sent.
> 
>> On 9 May 2025, at 14:29, hello@expressmusic.co.uk wrote:
> 
>> Hi Andy
>> Good to see you the other day
>> We sold a tgi guitar stand the other day which is faulty (see pic
>> attached)
>> Customer travelled from Oxford to buy a guitar so isn't local to
>> return it
>> Do you need it back to arrange a credit for us ?
>> Phil
>> :)
>> 
>> <fauluty TGI stand WIN_20250509_13_38_19_Pro.jpg>
> 
> 
> Links:
> ------
> [1] x-apple-data-detectors://5/0
> [2] tel:0044%20(0)1691%20668311
> [3] tel:0044%20(0)1691%20655582
> [4] tel:01305000
> [5] http://www.barnesandmullins.co.uk/