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Date: Tue, 14 Apr 2020 15:34:04 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: <SharonHunt@tanglewoodguitarcompany.com>
Subject: RE: Tuning peg replacement for Tanglewood Superfolk Guitar required.
In-Reply-To: <013501d60e62$e67835f0$b368a1d0$@tanglewoodguitarcompany.com>
References: <38844156540a4118f6b96f310abd5aef@expressmusic.co.uk>
 <009701d60e57$73d01a50$5b704ef0$@tanglewoodguitarcompany.com>
 <5677d3b91a637439f3a57705ca3386c6@expressmusic.co.uk>
 <00a801d60e58$72f1d2d0$58d57870$@tanglewoodguitarcompany.com>
 <b72f0b9741cec018ddf482c48c63517a@expressmusic.co.uk>
 <013501d60e62$e67835f0$b368a1d0$@tanglewoodguitarcompany.com>
Message-ID: <c1e60a4f2753ab74ecb232dc05e2a9c5@expressmusic.co.uk>
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Hi Sharon,

Just checking you got my reply to this? If you could please check if 
it's possible to just get the plastic button replacement?

Kind Regards,
Harriet

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 09/04/2020 12:34, Sharon Hunt wrote:
> Do you mean just the plastic button ?
>
> Regards
> Sharon Hunt
> General Manager
> Tanglewood Guitar Company Ltd
> www.tanglewoodguitars.co.uk
>
> This email is from Tanglewood Guitar Company Ltd. The contents of
> this email and any attachments are confidential to the intended
> recipient. Tanglewood Guitar Company Ltd is registered in England and
> Wales, registration number 3615838
>
> -----Original Message-----
> From: Express Music <coventry@expressmusic.co.uk>
> Sent: 09 April 2020 12:28
> To: SharonHunt@tanglewoodguitarcompany.com
> Subject: RE: Tuning peg replacement for Tanglewood Superfolk Guitar 
> required.
>
> Thanks for this info Sharon. The customer is just asking if you're
> able to supply the plastic tuning peg, rather than the whole machine
> head?
>
> Kind Regards,
> Harriet
>
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
>
> On 09/04/2020 11:20, Sharon Hunt wrote:
>> Hi Harriet
>>
>> Yes the B Band was posted out yesterday.
>>
>> The cost including postage for the machine head will be £6.40 plus 
>> vat
>> - would you like one sending to you ?
>>
>> Regards
>> Sharon Hunt
>> General Manager
>> Tanglewood Guitar Company Ltd
>> www.tanglewoodguitars.co.uk
>>
>> This email is from Tanglewood Guitar Company Ltd. The contents of 
>> this
>> email and any attachments are confidential to the intended 
>> recipient.
>> Tanglewood Guitar Company Ltd is registered in England and Wales,
>> registration number 3615838
>>
>> -----Original Message-----
>> From: Express Music <coventry@expressmusic.co.uk>
>> Sent: 09 April 2020 11:16
>> To: SharonHunt@tanglewoodguitarcompany.com
>> Subject: RE: Tuning peg replacement for Tanglewood Superfolk Guitar
>> required.
>>
>> Morning Sharon,
>>
>> Yes a full machine head on the bass side please.
>>
>> Phil's just wanting to also check if you have managed to despatch 
>> the
>> b band pre amp yet?
>>
>> Many Thanks,
>> Harriet
>>
>> Express Music
>> 196 - 204 Binley Road
>> Coventry
>> CV3 1HG
>>
>> On 09/04/2020 11:13, Sharon Hunt wrote:
>>> Hi Harriet
>>>
>>> Do you need a full machinehead, if so for what string? Or is it 
>>> just
>>> the machinehead button ?
>>>
>>> Regards
>>> Sharon Hunt
>>> General Manager
>>> Tanglewood Guitar Company Ltd
>>> www.tanglewoodguitars.co.uk
>>>
>>> This email is from Tanglewood Guitar Company Ltd. The contents of
>>> this email and any attachments are confidential to the intended
>>> recipient.
>>> Tanglewood Guitar Company Ltd is registered in England and Wales,
>>> registration number 3615838
>>>
>>> -----Original Message-----
>>> From: Express Music <coventry@expressmusic.co.uk>
>>> Sent: 08 April 2020 11:51
>>> To: info@tanglewoodguitarcompany.com
>>> Cc: Charles Gilbank <Charles.Gilbank@tanglewoodguitarcompany.com>
>>> Subject: Fwd: Tuning peg replacement for Tanglewood Superfolk 
>>> Guitar
>>> required.
>>>
>>> Morning Everyone,
>>>
>>> I'm hoping you can help with a spare part enquiry for a customer of
>>> ours. Please see email below and pics attached for info.
>>>
>>> We're at the shop till 4pm today if you would rather phone to 
>>> discuss
>>> options.
>>> 02476635766
>>>
>>> Kind Regards,
>>> Harriet
>>>
>>> Express Music
>>> 196 - 204 Binley Road
>>> Coventry
>>> CV3 1HG
>>>
>>> -------- Original Message --------
>>> Subject: Tuning peg replacement for Tanglewood Superfolk Guitar
>>> required.
>>> Date: 08/04/2020 11:33
>>>  From: M Maz <mako_123@hotmail.co.uk>
>>> To: "coventry@expressmusic.co.uk" <coventry@expressmusic.co.uk>
>>>
>>>
>>> Good morning
>>>
>>> As per telephone conversation earlier today- I purchased a 
>>> Tanglewood
>>> Superfolk Guitar from Express Music, July 29th 2018. However since
>>> then 1 tuning peg has cracked and can longer tune it. Please can i
>>> have a replacement peg asap?
>>>   (Please see pictures attached).
>>>
>>>   Model: DBT SFCE PW
>>>   Serial: KU1800300036
>>>
>>>   Kind Regards
>>>
>>>   Mark