MIME-Version: 1.0
Date: Fri, 20 Oct 2023 15:42:33 +0100
From: hello@expressmusic.co.uk
To: Support <fenderemeaservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Custom shop bass case
In-Reply-To: <4XWVP79WX7J_653288b0be756_4646a022179a0_sprut@zendesk.com>
References: <4XWVP79WX7J@zendesk.com>
 <d803167f8ff43146c58055fbe888fd65@expressmusic.co.uk>
 <4XWVP79WX7J_653288b0be756_4646a022179a0_sprut@zendesk.com>
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Great, thanks, Ben.

Tim.

On 2023-10-20 15:03, Ben Moore (Support) wrote:
> ##- Please type your reply above this line -##
> 
>  Ben Moore (Fender Musical Instruments)
> 
>  20 Oct 2023, 15:03 BST
> 
> Hi Tim,
> 
> Thanks for your email. I've stuck one of these on order for you, we'll
> get it out to you as soon as it arrives.
> 
> Kind Regards,
> 
> Ben
> Customer Service Advisor
> 
>  Express Music
> 
>  20 Oct 2023, 11:36 BST
> 
> This email originated from outside of the organization. Do not click
> links, open attachments or reply, unless you were expecting the email
> and know the content is safe.
> 
> Hi Ben,
> 
> We have a faulty custom Shop Bass case that came with a 61 Jazz Bass
> Heavey Relic S/N CZ556582.
> It's the usual problem with the bottom part of the internal pocket
> shearing off with the weight of the wallet and strap etc.
> Can we get a replacement, please?
> 
> Thanks.
> Tim.
> Kind Regards,
> Phil, Tim & Harriet
> 
> Express Music
> B2 & B3 Quarry Park
> Old Milverton Lane
> Leamington Spa
> CV32 6RW
> 
> 01926 808982
> A29B39AF-0192-47F6-A761-4001885713E4.JPG
> 
>  Attachment(s)
> A29B39AF-0192-47F6-A761-4001885713E4.JPG [1]
> 
> Your request (577357) has been updated. To add additional comments,
> reply to this email.
> 
> Online Support:
> * Fender Dealer Portal - https://dealer.fender.com/login
> * Fender Customer Support Portal - https://support.fender.com/en-US/
> 
> Fender Europe Ltd - Leo House, Birches Industrial Estate, East
> Grinstead, West Sussex, RH19 1QZ. Company n° 3127180
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> Fender products [4XWVP7-9WX7J]
> 
> Links:
> ------
> [1] 
> https://fenderemea.zendesk.com/attachments/token/OOkLpMIzBbjYuUb6olgj70UE0/?name=A29B39AF-0192-47F6-A761-4001885713E4.JPG
> [2] http://roundcube.itpartnership.com/www.fender.com