MIME-Version: 1.0
Date: Fri, 30 Jun 2023 16:32:06 +0100
From: hello@expressmusic.co.uk
To: Surinder Singh <surinder@itpartnership.com>
Subject: Re: media express music issue
In-Reply-To: <2ae201d9ab65$ade01250$09a036f0$@itpartnership.com>
References: <cd5c2de075a4e98451144364c4803532@expressmusic.co.uk>
 <2a1a01d9ab44$58104f50$0830edf0$@itpartnership.com>
 <9b1dfdfc39b7cafacf8ad647a54c747e@expressmusic.co.uk>
 <2a2a01d9ab45$515c31f0$f41495d0$@itpartnership.com>
 <2ca37c26a4633cb3d0e24954db20064d@expressmusic.co.uk>
 <2ac101d9ab5d$75754c30$605fe490$@itpartnership.com>
 <2cf678c9380d7888f0a636489407868c@expressmusic.co.uk>
 <2ae201d9ab65$ade01250$09a036f0$@itpartnership.com>
Message-ID: <4483275197790f07ef9f76a04db6ee34@expressmusic.co.uk>
X-Sender: hello@expressmusic.co.uk
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Thank you for looking into this, it is now working :)

Have a great weekend Surinder

On 2023-06-30 16:15, Surinder Singh wrote:
> Hi Harriet,
> 
> Thanks for the screenshot. It's been helpful because it says "The
> folder could not be found" which made me realise the cause of this
> issue, i.e. there's no "Trash" folder. I've created the "Trash" folder
> and also a "Drafts" and a "Junk". Deleting should now work. Please
> could you check?
> 
> Kind regards,
> 
> Surinder
> 
> -----Original Message-----
> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
> Sent: 30 June 2023 15:27
> To: Surinder Singh <surinder@itpartnership.com>
> Subject: Re: media express music issue
> 
> Yes of course there is nothing interesting....this is why I want to
> delete them haha
> 
> On 2023-06-30 15:16, Surinder Singh wrote:
>> Hi Harriet,
>> 
>> Please could you send me a screenshot of the error message that you
>> keep seeing?
>> 
>> Is it okay if I log into your media@ account via RoundCube and see if
>> I can delete an email that you've tried deleting?
>> 
>> Thanks,
>> 
>> Surinder
>> 
>> -----Original Message-----
>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>> Sent: 30 June 2023 12:42
>> To: Surinder Singh <surinder@itpartnership.com>
>> Subject: Re: media express music issue
>> 
>> Yes that is correct.
>> 
>> So same computer and same platform I always use for the hello@
>> 
>> It just says server error whenever I try to delete an email?
>> 
>> On 2023-06-30 12:23, Surinder Singh wrote:
>>> Hi Harriet,
>>> 
>>> "Platform" is word I was looking for. Thanks. 😊
>>> 
>>> Is it the media@ account you're having problems with via RoundCube?
>>> 
>>> Kind regards,
>>> 
>>> Surinder
>>> 
>>> -----Original Message-----
>>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>>> Sent: 30 June 2023 12:18
>>> To: Surinder Singh <surinder@itpartnership.com>
>>> Subject: Re: media express music issue
>>> 
>>> Hi Surinder,
>>> 
>>> Do you mean what platform?
>>> 
>>> I use the same laptop as I use the hello@ one on and just roundcube
>>> as normal?
>>> 
>>> Kind Regards,
>>> 
>>> Harriet
>>> 
>>> On 2023-06-30 12:16, Surinder Singh wrote:
>>> 
>>>> Hi Harriet,
>>> 
>>>> 
>>> 
>>>> Following is a list of your accounts:
>>> 
>>>> 
>>> 
>>>> Your media@ account seems a lot smaller than sales@ and hello@. What
>>> 
>>> 
>>>> are you using to check your email for this account?
>>> 
>>>> 
>>> 
>>>> Kind regards,
>>> 
>>>> 
>>> 
>>>> Surinder
>>> 
>>>> 
>>> 
>>>> -----Original Message-----
>>> 
>>>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk>
>>> 
>>>> Sent: 30 June 2023 11:07
>>> 
>>>> To: Surinder Singh <surinder@itpartnership.com>
>>> 
>>>> Subject: media express music issue
>>> 
>>>> 
>>> 
>>>> Hi Surinder,
>>> 
>>>> 
>>> 
>>>> Are you able to please look into an issue I have with my email other
>>> 
>>> 
>>>> work address: media@expressmusic.co.uk
>>> 
>>>> 
>>> 
>>>> I am unable to delete any emails and they are just stacking up!!
>>> 
>>>> 
>>> 
>>>> When I try to delete it says 'server error'?
>>> 
>>>> 
>>> 
>>>> Kind Regards,
>>> 
>>>> 
>>> 
>>>> Harriet
>>> 
>>>> 
>>> 
>>>> Kind Regards,
>>> 
>>>> 
>>> 
>>>> Phil, Tim & Harriet
>>> 
>>>> 
>>> 
>>>> Express Music
>>> 
>>>> 
>>> 
>>>> B2 & B3 Quarry Park
>>> 
>>>> 
>>> 
>>>> Old Milverton Lane
>>> 
>>>> 
>>> 
>>>> Leamington Spa
>>> 
>>>> 
>>> 
>>>> CV32 6RW
>>> 
>>>> 
>>> 
>>>> 01926 808982