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Date: Mon, 12 May 2025 08:45:43 -0700 (PDT)
From: Westside Distribution Ltd <info@westsidedistribution.com>
Reply-To:
Westside Distribution Ltd <cases.5404013.30056_688165_20628.66eac51bb2@5404013.email.netsuite.com>
To: coventry@expressmusic.co.uk
Message-ID: <k5uym4f2gtvarzq7t85myy44alkycdjyremy0vi22l85878dk00lvfnpxn798bwn@netsuite.com>
Subject: Case # 001018 Updated: "SC13E Special Tuners"
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<p><img src=3D"https://5404013.app.netsuite.com/core/media/media.nl?id=3D16=
14&c=3D5404013&h=3DcVj4456NMqV1wX2jhPTMV_KPkRRR-IASIj1_vClLH-bCD4Np=
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<td colspan=3D"2" align=3D"left">Case #001018 has been updated.<br /> =
</td>
</tr>
<tr valign=3D"top">
<td valign=3D"top" nowrap=3D"nowrap" width=3D"20%"><strong>Case Number</str=
ong></td>
<td valign=3D"top" width=3D"80%">001018</td>
</tr>
<tr valign=3D"top">
<td valign=3D"top" nowrap=3D"nowrap"><strong>Case Subject</strong></td>
<td valign=3D"top">SC13E Special Tuners</td>
</tr>
<tr valign=3D"top">
<td valign=3D"top" nowrap=3D"nowrap"><strong>Customer</strong></td>
<td valign=3D"top">Express Music (MLC) Limited</td>
</tr>
<tr valign=3D"top">
<td valign=3D"top" nowrap=3D"nowrap"><strong>Contact</strong></td>
<td valign=3D"top">Express Music (MLC) Limited : Harriet</td>
</tr>
<tr valign=3D"top">
<td valign=3D"top" nowrap=3D"nowrap"><strong>Creation Date</strong></td>
<td valign=3D"top">08/05/2025, 14:32:00 (GMT) Greenwich Mean Time : Dublin,=
Edinburgh, Lisbon, London</td>
</tr>
<tr valign=3D"top">
<td valign=3D"top" nowrap=3D"nowrap"><strong>Case Type</strong></td>
<td valign=3D"top">Question</td>
</tr>
<tr valign=3D"top">
<td valign=3D"top" nowrap=3D"nowrap"><strong>Case Priority</strong></td>
<td valign=3D"top">Medium</td>
</tr>
<tr valign=3D"top">
<td valign=3D"top" nowrap=3D"nowrap"><strong>Case Status</strong></td>
<td valign=3D"top">In Progress</td>
</tr>
<tr valign=3D"top">
<td valign=3D"top" nowrap=3D"nowrap"><strong>Updated By</strong></td>
<td valign=3D"top">Ruaraidh Macleod</td>
</tr>
<tr valign=3D"top">
<td valign=3D"top" nowrap=3D"nowrap"><strong>Date Updated</strong></td>
<td valign=3D"top">12/05/2025, 16:45:43 (GMT) Greenwich Mean Time : Dublin,=
Edinburgh, Lisbon, London</td>
</tr>
<tr valign=3D"top">
<td colspan=3D"2" valign=3D"top"><span style=3D"font-size: 9px; font-family=
: Verdana,Arial,Helvetica,sans-serif;"><br /><img src=3D"http://content.net=
suite.com/images/icons/crm/icon_updateCase.gif" align=3D"absbottom" /><span=
style=3D"color: #666666;"> Reply to this email to update this case.</span>=
</span>
</td>
</tr>
</tbody>
</table>
<hr noshade=3D"noshade" size=3D"1" width=3D"100%" />
<blockquote>
<p><strong>Message History</strong><br /><span style=3D"color: #666666;"> =
-----Original Message-----<br>From: Ruaraidh Macl=
eod<br>Sent: 12/05/2025<br>Subject: SC13E Special Tuners<br><br><p>Hi there=
Tim,</p><p>=C2=A0</p><p>I'll get an order in with Martin if your customer =
is interested in the machineheads.</p><p>Regarding the saddle, =C2=A0I thin=
k the part you are after is CFM-SPR-13SRBC, Saddle Bone Compensated High, =
=C2=A0which we do have stock of. =C2=A0</p><p>=C2=A0</p><p>Kind regards,</p=
><p>Ruaraidh</p><br><br>-----Original Message-----<br>From: <br>Sent: 09/05=
/2025<br>Subject: SC13E Special Tuners<br><br>Hi Ruaraidh,<br /><br />Thank=
you for getting back to us with the price for the tuners, we'll <br />spea=
k to the customer and see what he wants to do.<br />Also on a different sub=
ject, would you be able to supply a replacement <br />bridge saddle for a 0=
0015E, we have a customer who has taken off a <br />little to much off the =
one he's got in his 00015.<br /><br />Cheers.<br />Tim.<br /><br />On 2025-=
05-09 12:37, Westside Distribution Ltd wrote:<br />> Case #001018 has be=
en updated.<br />> <br />> =09=09Case Number<br />> =09=09001018=
<br />> <br />> =09=09Case Subject<br />> =09=09SC13E Special Tu=
ners<br />> <br />> =09=09Customer<br />> =09=09Express Music (M=
LC) Limited<br />> <br />> =09=09Contact<br />> =09=09Express Mu=
sic (MLC) Limited : Harriet<br />> <br />> =09=09Creation Date<br />=
> =09=0908/05/2025, 14:32:00 (GMT) Greenwich Mean Time : Dublin, Edinbu=
rgh,<br />> Lisbon, London<br />> <br />> =09=09Case Type<br />&g=
t; =09=09Question<br />> <br />> =09=09Case Priority<br />> =09=
=09Medium<br />> <br />> =09=09Case Status<br />> =09=09In Progr=
ess<br />> <br />> =09=09Updated By<br />> =09=09Ruaraidh Macleo=
d<br />> <br />> =09=09Date Updated<br />> =09=0909/05/2025, 12:=
37:41 (GMT) Greenwich Mean Time : Dublin, Edinburgh,<br />> Lisbon, Lond=
on<br />> <br />> Reply to this email to update this case.<br />>=
<br />> -------------------------<br />> <br />>> Message Hist=
ory<br />>> -----Original Message-----<br />>> From: Ruaraidh M=
acleod<br />>> Sent: 09/05/2025<br />>> Subject: SC13E Special =
Tuners<br />>> <br />>> Hi there,<br />>> <br />>> =
The price for those machineheads to you would be =C2=A3105.85 minus<br />&g=
t;> settlement.<br />>> <br />>> Let me know how you would l=
ike to proceed.<br />>> <br />>> Kind regards,<br />>> <b=
r />>> Ruaraidh<br />>> <br />>> -----Original Message---=
--<br />>> From: Ruaraidh Macleod<br />>> Sent: 08/05/2025<br /=
>>> Subject: SC13E Special Tuners<br />>> <br />>> Hi the=
re,<br />>> <br />>> I'm just waiting on a price for these mach=
ineheads, I'll get back<br />>> to you as soon as I get that.<br />&=
gt;> <br />>> Kind regards,<br />>> <br />>> Ruaraidh<=
br />>> <br />>> -----Original Message-----<br />>> From:=
Westside Info Box<br />>> Sent: 08/05/2025<br />>> Subject: SC=
13E Special Tuners<br />>> <br />>> -----Original Message-----<=
br />>> From: hello@expressmusic.co.uk <hello@expressmusic.co.uk&g=
t;<br />>> Sent: 29 April 2025 16:02<br />>> To: Info Mailbox &=
lt;info@westsidedistribution.com><br />>> Subject: SC13E Special T=
uners<br />>> <br />>> Hi Guys,<br />>> <br />>> We=
have a customer who would like to put a set of Ratio Nickel Open<br />>=
> Gear machine heads from a SC13E Special on his standard SC13E.<br />&g=
t;> Just wondering if you can supply them and how much?<br />>> <b=
r />>> Cheers.<br />>> Tim.<br />>> <br />>> Kind R=
egards,<br />>> Phil, Tim & Harriet<br />>> <br />>> =
Express Music<br />>> B2 & B3 Quarry Park<br />>> Old Milve=
rton Lane<br />>> Leamington Spa<br />>> CV32 6RW<br />>>=
<br />>> 01926 808982<br />> <br />> -------------------------=
<br /><br><br>-----Original Message-----<br>From: Ruaraidh Macleod<br>Sent:=
09/05/2025<br>Subject: SC13E Special Tuners<br><br><p>Hi there,</p><p>=C2=
=A0</p><p>The price for those machineheads to you would be =C2=A3105.85 min=
us settlement.</p><p>Let me know how you would like to proceed.</p><p>=C2=
=A0</p><p>Kind regards,</p><p>Ruaraidh</p><br><br>-----Original Message----=
-<br>From: Ruaraidh Macleod<br>Sent: 08/05/2025<br>Subject: SC13E Special T=
uners<br><br><p>Hi there,</p><p>=C2=A0</p><p>I'm just waiting on a price fo=
r these machineheads, =C2=A0I'll get back to you as soon as I get that.</p>=
<p>=C2=A0</p><p>Kind regards,</p><p>Ruaraidh</p><br><br>-----Original Messa=
ge-----<br>From: Westside Info Box<br>Sent: 08/05/2025<br>Subject: SC13E Sp=
ecial Tuners<br><br><br /><br />-----Original Message-----<br />From: hello=
@expressmusic.co.uk <hello@expressmusic.co.uk> <br />Sent: 29 April 2=
025 16:02<br />To: Info Mailbox <info@westsidedistribution.com><br />=
Subject: SC13E Special Tuners<br /><br />Hi Guys,<br /><br />We have a cust=
omer who would like to put a set of Ratio Nickel Open Gear machine heads fr=
om a SC13E Special on his standard SC13E.<br />Just wondering if you can su=
pply them and how much?<br /><br />Cheers.<br />Tim.<br /><br />Kind Regard=
s,<br />Phil, Tim & Harriet<br /><br />Express Music<br />B2 & B3 Q=
uarry Park<br />Old Milverton Lane<br />Leamington Spa<br />CV32 6RW<br /><=
br />01926 808982<br><br> </span></p>
</blockquote>
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