MIME-Version: 1.0
Date: Wed, 08 Mar 2023 16:10:37 +0000
From: hello@expressmusic.co.uk
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Villager 12str M/head
In-Reply-To: <KPZ396X5VOY_64089c5ad17aa_3a4a8861882a_sprut@zendesk.com>
References: <KPZ396X5VOY@zendesk.com>
 <0643a46b1a9dba1a0ff4151bded7a498@expressmusic.co.uk>
 <KPZ396X5VOY_64089c5ad17aa_3a4a8861882a_sprut@zendesk.com>
Message-ID: <de20e245e6e5fdad5b87782416e91702@expressmusic.co.uk>
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Hey Ben,

Thanks for getting back to me, the S/N is CSA16002632 and belongs to a 
regular customer who purchased it I think in 2017 from us and it feels 
like the cog has broken some teeth

Cheers.
Tim.

On 2023-03-08 14:31, Ben Moore (Support) wrote:
> ##- Please type your reply above this line -##
> 
>  Ben Moore (Fender Musical Instruments)
> 
>  8 Mar 2023, 14:31 GMT
> 
> Hi Tim,
> 
> Thanks for your email. Could you please provide the serial number for
> the affected guitar?
> Is this your shop stock or owned by one of your customers? If the
> latter, if you could also provide their proof of purchase that would
> be great.
> 
> Kind Regards,
> 
> Ben
> Customer Service Advisor
> 
>  Express Music
> 
>  8 Mar 2023, 12:59 GMT
> 
> This email originated from outside of the organization. Do not click
> links, open attachments or reply, unless you were expecting the email
> and know the content is safe.
> 
> Hi Ben,
> 
> This might be a bit of a long shot but would you guys have a spare
> Villager 12-string V2 B string machine head? (vintage style with white
> 
> button).
> 
> Regards.
> Tim
> 
> Kind Regards,
> 
> Express Music
> B2 & B3 Quarry Park
> Old Milverton Lane
> Leamington Spa
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> 
> 01926 808982
> 
> Your request (523315) has been updated. To add additional comments,
> reply to this email.
> 
> 0333 200 8760 (Sales Team)
> 
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