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Date: Fri, 29 Oct 2021 11:55:31 +0100
From: Express Music <coventry@expressmusic.co.uk>
To: Support <gbiservice@fender.com>
Subject: Re: [Fender Musical Instruments] Re: Faulty Squier Strat
In-Reply-To: <OLOW9VEDR4_617ac0e89fb26_2a3fb94d4cb96811583f2_sprut@zendesk.com>
References: <OLOW9VEDR4@zendesk.com>
 <9fdcfb8a9402408d952a51b55ed46411@expressmusic.co.uk>
 <OLOW9VEDR4_617ac0e89fb26_2a3fb94d4cb96811583f2_sprut@zendesk.com>
Message-ID: <a5f8775e52991d637ce22155f441d936@expressmusic.co.uk>
X-Sender: coventry@expressmusic.co.uk
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Hi Ricky,

Thanks for the offer but it's just a lot less work for us if we have a 
replacement.

Cheers.

Tim.

---
Regards

Express Music
196 - 204 Binley Road
Coventry
CV3 1HG

On 28/10/2021 16:25, Ricky (Support) wrote:
> ##- Please type your reply above this line -##
>
>  RICKY (Fender Musical Instruments)
>
>  Oct 28, 2021, 16:25 GMT+1
> Hi Tim
>
> Thank you for reporting this to us.
>
> We could offer you a 10% discount if you'd be happy to keep it as is?
>
> Best Regards,
>
> Ricky
>
> Customer Support Advisor
>
>  COVENTRY RETURNS
>
>  Oct 28, 2021, 12:35 GMT+1
>
> Hi,
>
> We've had a Squier Strat arrive, S/N CSSE21008115, with some
> scratches/dinks on the top below the bridge.
> Can we get a replacement, please?
>
> Regards
>
> Tim
> Express Music
> 196 - 204 Binley Road
> Coventry
> CV3 1HG
> IMG-8701.jpg
>
>  Attachment(s)
>  IMG-8701.jpg [1]
>
> Your request (411822) has been updated. To add additional comments,
> reply to this email.
>
> 0333 200 8760 (Sales Team)
>
> Fender Musical Instruments GBI - Leo House, Birches Industrial
> Estate, East Grinstead, West Sussex, RH19 1QZ
> Fender Europe ltd - Leo House, Birches Industrial Estate, East
> Grinstead, West Sussex, RH19 1QZ
>  FENDER EMEA - Please visit Fender.com [2] for the full range of
> Fender products [OLOW9V-EDR4]
>
> Links:
> ------
> [1]
> 
> https://fenderemea.zendesk.com/attachments/token/MILnny0xVm6jEam27zQ4HjXPJ/?name=IMG-8701.jpg
> [2] http://secure.itpartnership.com/www.fender.com