File: D:/MariaDB Data/expressmusic/trustpilot_reviews_bak_2020_11_19.MYD
! � ��$W�60 Excellent 9.2 � 55eab6fb0000ff00090592d8��
�o
Jeremy Thomas $Excellent service and rapid delivery� Your staff were very helpful on the phone in identifying the range and availability of mandolins. Although I didn't order till after 2pm, it arrived the very next day. Good stuff!! � 55e885db0000ff0009051e51��� Bob Solloway The Ultimate Customer Service� As a complete novice I was looking for a suitable acoustic guitar to start the "journey". I knew a poor instrument would end up in the loft and forgotten about but the very patient help and advice I received was absolutely first class. Over a three year period I have now bought three superb Taylors. I cannot recommend these guys highly enough for their care and utter commitment to customer satisfaction. A delight to experience these days. � 55b2a7090000ff0002f9230b���N�Kevin Thompson (Superb...recommended without reservation� I ordered a 6' x 4' DrumFire On Stage drum mat, not only was it the best price around but it included very fast delivery - very very impressed, will use again I'm sure. � � 55929c6a0000ff0002f2610c��|�:Howie K Guitar Purchase� Bought a pre-owned Lefty Acoustic, No Hassle experience, great service, very fast turn around from initial enquiry to delivery. Highly recommended.<br/>Howie K= � 55903a780000ff0002f1dad2��y$�Neil
Pre owned amp Sent an email enquiry and got a near instant reply, all the details I needed. Purchased item at 11:30 am, it arrived the next day (N. Ireland resident btw). Well packaged, great condition, added to great communications and prices.<br/><br/>Highly recommend.� � 556f7eb10000ff0002eb15b6��Gf1Gavin HW QExcellent products and great service, accommodating, knowledgable, friendly staffE Wholeheartedly recommend this store. I have been shopping here for 20 years or more and they have always served me well. I have bought keyboards, mics, mixers, speakers, amps and tons of accessories, new and pre-owned, with 100% satisfaction! Keeping local music stores alive is easy when they are as good as this!<br/>Gavin � � 553e8cc20000ff0002e0bc74���5�Martin Roberts 'Expressmusicstore are a superb company.t Would recamend to anybody to buy from Express music store,the on line service is second to none.Kind regards MARTIN.� � 5527e9160000ff0002dc1527�����Shane #Friendly, knowledgeable and helpful: I just bought a Recording King ROS-16 12 Fret Acoustic Guitar from here. One of the staff, Phil, gave me some really good advice when I said what kind of guitar I was looking for and my budget - I'm not a massively experienced player but I had a loose idea of what I was after, and I wanted to try out a range of guitars. Phil quickly suggested about 4 or 5 guitars, which he got out for me to play and try out, then over the next hour made some other suggestions and brought other guitars out for a try out - even an arch top from downstairs when I mentioned I play a vintage archtop mainly. I think I probably tried out about 10 guitars in all and I never felt any pressure to make a snap decision. Great service, plus got a cup of really nice tea - cheers :) Going to make this shop my go to for music kit now! Recommended.� �
550949130000ff0002d5c927����3Bill Pew Fender Telecastor (White)F I have always played Fenders (Quo Fan) and when I was younger and played I had a 1972 American Telecastor, I sold it to get married as you do. Now 30 odd years later after owning and playing a Strat I have now got a white Tele back thanks to Expressmusic.<br/><br/>They are great in that store you can relax and ask as many questions as you like which they know most of the answers to, which is important when you are looking for the right instrument. I would have no reservations in sending anyone there to buy a Guitar they know their stuff.<br/><br/>Thanks Guys<br/><br/>Bill Pew [ � 5491db8f0000640002bd8c26���9sTerry Williams %Excellent service and speedy delivery� Have been looking to buy a Roland Micro Cube for a little while and have been comparing prices. Express Music have had them on offer for �99 for some time now whilst most competitors are selling for around �105. But free delivery on any item over �20 is probably one of the best deals available.<br/><br/>Ordered late Sunday evening and arrived mid-day Tuesday. Order acknowledged instantly and despatch advised early on Monday. Able to track all the way with Parcelforce 24. Excellent service all round! � � 5491cb440000640002bd857a���'Stuart Helen Overton-Smith (Excellent service, speedy free delivery!% Very helpful staff confirmed stock availability and put stock aside immediately to post as soon as my internet order went through. Very helpful and next delivery which was much appreciated after we we're let down by another company. Very impressed and will come to you again. Thanks very much! , �
546f7ad70000640002b5f41d��k A Benz "Friendly service and fast dispatch� I bought a second hand Korg Krome from Express music and found their service to be great. The keyboard arrived as promised on time, securely packaged and in mint condition as described. I would happily recommend them.' � 54564f7b0000640002b0cbae��D� Innes mcminn %Polite staff, good service, thanks":)� Bought a djembe but changed my mind on the model! They dealt with it very politely! Correspondence could made easier if returns dept details were on order information, apart from that very very happy ":) . � 5437e0c40000640002ab801c���Kelly Cermakova BAwful, broken goods. Had to carry out repairs and order new parts.� I ordered a Deacon yellow guitar, when it arrived the nut was broken, it was unplayable. Unfortunate really, had to phone up the company and order new parts and make them myself. N � 5410c86a0000640002a4d7b3���]n
Stuart Morgan (Fantastic service, always happy to help!� Bought a Steve Vai Jem 555, lovely sounding guitar, unfortunately the pick-guard and backplate had issues but this was all quickly resolved with new parts, cant fault them for service and just enquired about a nice case to put the Jem in! � � 54097af10000640002a39339��ʎU Dan Edwards Good customer service� These guys are a pleasure to deal with. They gave me a good price on a part exchange and were very helpful. I travelled from London to purchase from these guys and would again. \ � 53f9a9720000640002a0d5c3�����
John Angus *Friendly staff Plenty of choice Good value� Popped into shop to buy my new Fender Vaporizer Amp after seeing great price on internet. Very pleased with purchase & demonstration in shop . Plenty to look at in their Coventry store - will definitely pop back when I have more time to look around.� � 53f7918c0000640002a09af4���-@DanGeo McLaughlin Great Company with Great Prices.� When I ordered a recording King RK R35 I was a bit apprehensive but as it turned out I had no need to be concerned. They were helpful and were quick to respond to emails etc. The banjo was a good price and I have not seen another to match it. The banjo arrived the next day well packed in perfect condition. They included a hard case in the deal which was great. I will be using them again should the need arise without any hesitation.<br/>Based on this experience I found Express Music to be first class. I am quite fussy regard my instruments of which some are high end and would never credit a seller unless well deserved. Well done Express Music A1� � 53ea1b9b00006400029e3368���ܓJoe_ GGreat prices; fast delivery; friendly and efficient after sales serviceK I bought a Gretsch Alligator resonator guitar from Express Music, having found them to be the cheapest place online to get it. It arrived the next day in perfect condition. As it turned out, I had a minor issue with the guitar (Gretsch's fault, not Express Music's!) and wanted to return it, and Express Music arranged to collect and replace it at no extra cost. It's a long story, but in the end I changed my mind and decided to keep it. I called them up yet again to cancel the collection, which they did with no fuss whatsoever. Overall, a great company to deal with in every respect.4 � 53e8d0c200006400029df01a����
Harry Boswell LVery quick service and pleased with On Stage Ks7350 Folding Z Keyboard Stand� Am very pleased with the On Stage Ks7350 Folding Z Keyboard Stand, which had been accurately and clearly described on the Expressmusicstorewebsite. It was important to find a stand which would fit my Yamaha Digital Piano P-85 which it does perfectly. It was useful to read an earlier positive review which helped to make my decision about my purchase. The only slight criticism I have, which is nothing to do with Expressmusicstore, is with the stand itself. It would have been far better if the supplier had supplied one long foam rest pad for each of the upper support arms, instead of two short ones for each arm. All I need now is to find a good collapsible and adjustable chair. � � 53d1546000006400029a24e7��q+t
Stuart Morgan !fantastic service, friendly staff} Bought a Jem 555wh and ordered online, arrived a few days later, well packed and well set up, wouldn't hesitate to buy again. � � 53c650da0000640002984e1b��`��
Paul Williams Great!y From ordering to receiving my Roland Drum Monitor I can't fault the service from Express Music Store. Highly recommended. � � 53a5e36d000064000292a099��+> James French PerfectB Used item arrived the next day in A1 condition! Excellent service! � � 539ee7f8000064000291340f�� ̀ Sean Kennedy *Can't believe item was preowned, like new!> Fast postage, great packaging, quality product as good as new! � 538f915800006400028eae92�� YJuliette Howarth NDrum kit was easy to order, delivered within 2 days, no problems what so ever!� Drum kit was easy to order, delivered within 2 days, no problems what so ever! The sales assistant was very informative and helpful[ � 53725cac000064000289d117��� � Matt Baynham Extremely efficient service. I can't really fault the experience and the guitar was a very good price. My only slight gripe is that it was marked in "as new" condition, but there were a couple of dings and the strings were quite badly tarnished. <br/><br/>This hasn't really detracted from an otherwise very positive experience, and as I mentioned, the guitar was an excellent price. I am very happy indeed with the guitar which has an excellent setup and sounds great (Taylor 110).<br/><br/>I'd definitely recommend Expressmusic - many thanks guys. ? � 53482dd000006400028338f1��� 0 Nigel Jones %excellent helpfull and speedy service� The pod arrived within a couple of days nice condition, very well packed. After a couple of days I thought I had a fault - they responded immediatly and were extremely helpfull, in the end it turned it to be a fault with my PC = � 534705810000640002830a80���N!Wojtek Great products and service� I ordered the product on Thursday and because I'm located in Coventry the shop emailed me Friday morning telling me that they can deliver the guitar personally the same day. The guitar came set up perfectly and tuned, basically ready to play. � � 53458816000064000282c4ba��� JRichard Jenkins dThey do just what they say they'll do and the product details are spot on: completely recommendable.> A great piece of kit, at a good price, delivered the next day. c � 5345346f000064000282af0c����Happy customer Prompt free shipping. Prompt free shipping. > � 53444cfa0000640002828b46���6*SteveH Excellent service� We ordered a new travel-sized guitar which was impossible to find in stock anywhere. Delighted to find expressmusicstore which not only had stock, but gave excellent service, and delivered promptly. Our son is loving his new guitar - will use again. � �! 533d552b00006400028162f6����o Dave Bagdade 2Excellent price and even better service from Ollie� I'm in the US and saw an instrument I really wanted for a price I could not pass up. I called and talked with Ollie, who patiently answered all my questions, sent me the additional information I requested and worked hard to overcome all the difficulties in this international transaction. Customer service is very important to me, and while I'm happy with the price I received on this instrument, what really made Express Music shine for me was the way Ollie went the extra mile in order to get me what I wanted and needed. I will definitely do business with this company again, and I will seek out Ollie directly when I do. Highly recommended.� �" 533b188d00006400028101c2���<�Geoff Willcocks I love this shopB I've been a musician for over 30 years and have been in music shops all over the world. So, trust me, you won't find a friendlier bunch. Well stocked shop, knowledgable staff and a good atmosphere. They talk to you when you need to be spoken to and leave you alone when you need to left alone. Great experience every time.2 �# 533aba25000064000280dfab�����Simon Top service� I was in need of a 2nd guitar quickly. Checked their comprehensive online store. <br/>I ordered Saturday morning and the guitar was personally delivered by a member of staff by midday from the Coventry store. <br/>Doesn't get any better than this! O �$ 53332cee00006400027fbca8��u9�Hilvert Scheper 4The Best music shop in town for Everything you need.� The shop is like an Oasis where you can just spend a few hours away from the rest of the world and relax. Take your time, there is No rush and you won't be rushed. Good advice "From the Inside" by people who know their stuff. � �% 532ac27700006400027e5ee5��h��Graham Cudworth Coventrys top music storeE always had excelent friendly service and good value,highly recomended � �& 52691e7800006400026109c1�����Mrs Lisette Joy Fabulous service, excellent item� I ordered a second hand guitar online. item arrived promptly and was in excellent condition for a used item. I have a very happy son!! � �' 560281920000ff00090ac836��.�Phill great service, thanks![ Modestly priced and great service: I got just the valves I was looking for :-) Many thanks!� �( 56631b5f0000ff0009211397����
Stephen Guild Acoustic Guitarl Popped into your Coventry branch, the service there was great. One member of staff (called Phil) was very helpful; there was no pressure to buy something, and I didn't feel rushed in any way at all. I cannot recommend this shop highly enough for the customer service that was given. I was very satisfied with the help given to me by Phil. I did end up buying an acoustic guitar, but even if I hadn't I think that the level of service given would still be the same.<br/>If you are looking for a high quality guitar and great customer service I would not hesitate to recommend that you visit this shop.<br/><br/>-Mr. Guild � �) 566573510000ff0009219dd9��νu
Maria Billane Professional response4 As a music teacher, I've been Express Music's customer since they moved to Coventry. I have bought - amongst other instruments - a piano which developed a problem.<br/>They (Phil) provided a very friendly and professional customer service in order to fix my piano.<br/>I would not hesitate to recommend them.4 �* 5673f4580000ff00092654c3��� Tim Clayton Excellent service and products� Phil at Express Music was excellent to deal with and they have an extensive stock. I bought a guitar from them and it arrived in 48 hours, just before Christmas, so very impressive delivery, especially considering that I am in Jersey and therefore offshore/non-UK mainland! The guitar was in beautiful condition even though it was a "B-Stock", strung and tuned and set up beautifully. Phil was excellent throughout and I wouldn't hesitate to use Express Music again in the future. � �+ 56b332390000ff0009377f09����9Patricia &Excellent seller. Very quick delivery.] Ordered and received within a couple of days. Well wrapped and much appreciated transaction. �, 56b9cc380000ff000939347f�����lisa
travel guitar� love this guitar a lot better than expected plays well service was excellent also thankyou<br/>coming with me on my camping / caravan holidays <br/>cheers all round<br/>came with an excellent gig bag � �- 56c5b1ba0000ff00093ca8ec����n
Terry Hampton Great service, great amp!n I would have no hesitation ordering from Express Music again. Great service. Very happy with the product also. W �. 56cc3dde0000ff00093e58aa����R
Ryan Cloud Fast and Efficient After searching on Google for a particular guitar I wanted Express Music were by far cheapest and offered free delivery on that particular item. It was next day delivery and arrived nice and early. <br/><br/>Quick and efficient service. Will certainly be using them again. 2 �/ 56f644270000ff000949a42d����Ken Meek Impressed of Dumfries� I placed my order to purchase an amp/mike stand at 13 30 on a Thursday and took delivery by1100 on the Friday of my value for money product.<br/> Thank you your service and quality is truly impressive.<br/> W. Ken Meek ( �0 56fcf7aa0000ff00094b4513�����Georgie Amazing service� I rang the shop with some questions as music isn't really my area! I was buying a 50th birthday present for my dad which he absolutely loved. The help I received was amazing from helping me see which case would fit the guitar I was buying to organising a suitable strap. <br/>Delivery was fast and the guitar came all set up for me to give straight to my dad.<br/>Would really recommend this shop for anyone who needs anything musical! The guys were lovely and the products high quality.y �1 5711e99e0000ff0009511468�� w Kendal Customer Extremely Efficient Service$ The only company in the UK that had the guitar I was after in stock. I ordered online and the process was incredibly simple and straightforward - I've had more problems buying a �5 CD than I did in purchasing this �1400 guitar!!<br/>Instant email confirmation of purchase, followed swiftly by notification of despatch. less than 24 hours after placing the order, the guitar was delivered. Packaging was excellent and guitar itself was superb, straight out of the box. Would certainly recommend this store if you're after fast and efficient service.P �2 571e31a70000ff000954441b��2��Steve T Excellent Service
I ordered a guitar from Express Music and am glad that I did. Their price was good and their service was first class.. The instrument arrived well-packaged and the next day. You cannot say more than that! I've no hesitation in recommending Express Music to others.Y �3 57319e9d0000ff00095966d8��T�A
john harrison !Great company, highly recommended Stunning Gibson ES Les Paul quickly delivered. This company does all its own photographs: you get exactly the instrument pictured, and the finish on this one is fantastic. Alex very helpful over the phone. Many thanks guys, also to Philip for email advice.L �4 574d8eed0000ff000960e51a��~�aVantech Fast, efficient and trustworthy� I just bought a guitar at a very good price listed as ex-display. I was expecting signs of use but Phil assured me that it was in brand new condition. I am delighted with this perfect guitar, Phil's help, the packaging and fast and efficient delivery. � �5 576d61990000ff0009696f8f��� ) John Barnes !Great Service and speedy delivery= Product came as described and next day, will deffo use again!A �6 576d5a870000ff0009696d36����Shaun Fantastic product knowledge� The sales team were extremely passionate about the guitars they were selling and had brilliant product knowledge. They took time to explain the differences between the various guitars and didn't pressure me into a sale.<br/><br/>Great service!!!! �7 576f08360000ff000969c57e���i� Chris Smith Express Music Coventry� Express music provides a professional, personal and excellent service. Informed advice to help you decide what to buy, not sell you something you dont really need or want. Highly recommended. i �8 57700a4b0000ff000969ed39���;
Tim Healey Excellent Store% Top shop - best music store for miles� �< 57baf2560000ff00097eb5e8��, Catherine York Faultless ServiceC This company carries a wide range of products, including some which don't seem to be available anywhere else (I ordered a bunch of Piranha XLR cables, and a passive DI box).<br /><br />Their website is attractive and simple to navigate: searches turn up appropriate products - and appropriate products only; not a massive list of things that don't even include the search term you used at all, ahead of items with the exact description you used, like some sites do!<br /><br />The order itself was delivered remarkably quickly; and it arrived sensibly packaged, too: enough to protect the contents, without being over-the-top in terms of size and amount of padding.<br /><br />All in all, a very positive experience: thoroughly recommended. I have already ordered from them again; and I'm sure it will not be the last time!5 �9 5772db190000ff00096ab5bf���D Jayme Tovey Never let me down!� I've been buying musical equipment from Express Music ever since it opened. Whether it be a plectrum, pair of drum sticks or a top end guitar the customer service is the best you'll get. All the staff are very friendly and extremely helpful. They take the time to explain everything in detail and find exactly what you are looking for. They've never failed to let me down and as a result I will always deal with Express Music as my first choice music store. Can't recommend highly enough!� �: 5792674d0000ff000973611b���(�Mike Lee Boss Fs5L footswitchb I ordered this footswitch to use as a remote on off switch for my PA reverb.<br/>As it incorporates an LED light I would be able to tell without walking back and fore to the amp to make sure it is on/off.<br/>It did not work with my Behringer power mixer so I phoned express music who said it is only for guitar amps.<br/>I have checked and photographed the advert and nowhere does it mention this.<br/>They eventually agreed to me sending it back (at my own expense) but they only refunded �25 (I paid �30)<br/>The pedal was not fit for purpose so I should have had a full refund.<br/>BEWARE OF THIS COMPANY,!
�; 57a0ae680000ff00097718f6���Geoff portwain Excellent, prompt service� Placed my order easily following a call to the company. The order arrived exactly when promised and in excellent condition, I would definitely use them.again and recommend them to others. � �= 57c993ca0000ff000983142c��D Dr Jacky Chambers UKELELE accessories - gig bagx very good advice and very responsive service - delivery next day and no hard sell - got just the right thing for the job � �> 57e6a6d30000ff00098bc9de��p M henry First class service� Friendly and informative not just trying to make a sale good quality equipment used them for years wouldn't go anywhere else