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<td valign="top" width="35%"><h3>Client List</h3>
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<td width="45%"><h3>Wiggins Teape Paper Ltd</h3>
<p> </p>
<p><b>Client</b></p>
<p>Wiggins Teape Paper Ltd, Birmingham Depot. This is one
of six warehouse and distribution facilities used for the
distribution of Wiggins Teape's products.</p>
<p> </p>
<p><b>Problem</b></p>
<p>Wiggins Teape's Birmingham depot were having problems
running their warehouse to the tight budgets set by head
office. They already had terminals linked to the their
mainframe computer for accounts and ordering. However
this system did not address their local need to monitor
and improve their transport and warehouse personnel time
keeping, productivity, and costs. Also the cost of
running their fleet of trucks needed to be watched, as
did their use of outside transport.</p>
<p> </p>
<p><b>Solution</b></p>
<p><i>Tailor Made Software </i>wrote a comprehensive
Management Information System program for running on a
small IBM PC. This enables the managers to know exactly
how the plant is operating, and to be aware of the
changing business conditions as soon as they happen. The
program incorporates the following key features: </p>
<ul>
<li>Daily analysis by the program of employee
productivity and error rates. </li>
<li>Analysis of costs for Wiggins Teape Paper's
delivery operation, and comparison with use of
outside carriers</li>
<li>Detailed analysis of costs and utilisation for
Wiggins Teape Paper's internal trunking
operation, for shifting stock between their
warehouses..</li>
<li>Timely tracking and analysis of departmental
spending, and comparison with the budgeted
figures.</li>
<li>Over 100 analysis reports and graphs are produced
by the program. Every month these are bound into
a book which is used as the definitive statement
of the depot's trading position and efficiency.</li>
</ul>
<p><b>Result</b></p>
<p>The Birmingham depot is now the best organised and
most efficient in the company. Wiggins Teape Paper head
office has decided that similar systems should be
installed in their other distribution depots.</p>
<p> </p>
<p> </p>
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