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<td colspan="4" height="59"> <img src="images/software-examples.jpg" alt="Support Samples"><br>
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<p><span class="write"><br>
<b>Support Examples </b></span></p>
<p><span class="write">The following examples show the sort
of problems that can occur after a bespoke program is installed,
and how good support is essential.</span></p>
<p><span class="write"> <b>A new business opportunity has occurred
and you urgently need to analyse your data in a new way.</b>
</span></p>
<p><span class="write">If the application is written in a proprietary
language and/or the original software house will not provide
support you are in trouble, with IT Partnership you have these
options: </span></p>
<ul>
<li><span class="write">Ask us to produce the report for you
- we could probably modem or email a program amendment to
you within hours.<br>
<br>
</span></li>
<li><span class="write">Directly access the non-proprietary
data format to extract the data yourself using a spreadsheet.
<br>
<br>
</span></li>
<li><span class="write">Ask a third party to help. If for
any reason you could not do the job yourself, and needed
to ask a third party for help, there should be no difficulty.
With industry standard tools we use, plus the source code,
any competent programmer could step in.</span></li>
</ul>
<p><span class="write"><b>A pre-printed form that your application
fills-in has changed, you need the program to work with the
new form. </b></span></p>
<p><span class="write">Without support you would be lost, with
IT Partnership you could</span><span class="write">: </span></p>
<ul>
<li><span class="write">Use the User Defined reporting facilities
in many of our applications to make up a new report. <br>
<br>
</span></li>
<li><span class="write"> Ask us to amend the report for you
- we could modem or email a fix within hours. <br>
<br>
</span></li>
<li><span class="write">Ask a third party to help. If for
any reason you could not do the job yourself, and needed
to ask a third party for help, there should be no difficulty.
With industry standard tools we use, plus the source code,
any competent programmer could step in.</span></li>
</ul>
<p><span class="write"><b>An essential extra piece of information
needs to be kept about every customer.</b></span></p>
<p><span class="write">Without support you would probably have
to stop using the program and investigate alternative systems,
with IT Partnership you could: </span></p>
<ul>
<li><span class="write">Ask us to amend the program for you.
<br>
<br>
</span></li>
<li><span class="write"> Ask a third party to help. With industry
standard tools we use, plus the source code, any competent
programmer could step in. </span><span class="write"> </span></li>
</ul>
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<td width="531" align="center"><font color="#004080" class="small"><font color="#BACADC">IT
Services, Bespoke Software & Networking in Le</font><font color="#BACADC">amington
Spa, UK. <br>
Providing services in Warwickshire, Coventry, Birmingham </font><font color="#004080" class="small"><font color="#BACADC">(West
Midlands)</font></font> <font color="#BACADC">& all over the UK. </font></font></td>
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