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Date: Mon, 25 Oct 2021 17:32:47 +0000
Reply-To: Vladimir from Async Art <vladimir.mikulic@async-art.intercom-mail.com>
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Subject: Re: RE: Hi, I transferred some money into my wallet about 9 hours ago but, ...
Message-ID: <b88d7038-8716f5cd-1635183167-4521@async-art.intercom-mail-300.com>
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From: "Vladimir from Async Art" <vladimir.mikulic@async-art.intercom-mail.com>
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Hello Enzo, =0D=0A =0D=0A Sorry for the late reply here. =0D=0A Could you p=
lease check your wallet now=3F =0D=0A =0D=0A Thank you, =0D=0A Vladimir=0D=
=0A=0D=0A> On Tue, Oct 19, 2021 at 04:03 AM, "admin@showfile.com" <admin@sh=
owfile.com> wrote: =0D=0A>=0D=0A> Hi Vladimir, I have spoken to my bank who=
insist that they are not holding up the transactions. Please check that th=
e problem isn=E2=80=99t at your end. Enzo From: Vladimir from Async Art <=
;vladimir.mikulic@async-art.intercom-mail.com> Sent: 14 October 2021 18:=
50 To: enzo@showfile.com Subject: Re: Hi, I transferred some money into my =
wallet about 9 hours ago but, ... Hello Enzo, Thank you for providing the U=
RL of the transaction. The Ramp seems to be waiting for confirmation from y=
our bank. Depending on your bank, your account may appear as charged. Howev=
er, the process doesn't always happen instantly. In other words, funds for =
that transaction may be reserved for Ramp and will be transferred at a late=
r time. The process may take a few hours up to a few business days dependin=
g on how your bank operates. There is no reason for worry :) Feel free to g=
et in touch if it doesn't show up within a few business days. Best, Vladimi=
r Reply in our Messenger You may need to sign in to Async Art again. You ca=
n also reply directly to this email. Vladimir from Async Art Powered by Int=
ercom On Thu, Oct 14, 2021 at 05:44 PM, "enzo@showfile.com" <enzo@showfi=
le.com> wrote: Are you still there=3F On Thu, Oct 14, 2021 at 05:32 PM, =
"enzo@showfile.com" <enzo@showfile.com> wrote: https://transactions.r=
amp.network/#/details/sqwobdefoh4425t=3Fsecret=3Dguhk5nnx425eoxt8 0xeC39C45=
701B1f33868942797AE68233dC45f1f10 On Thu, Oct 14, 2021 at 05:29 PM, "Sharth=
an Simoons" <sharthan.simoons@async-art.intercom-mail.com> wrote: Hi,=
could you please provide the Etherscan transaction URL or your wallet addr=
ess and I will have a look=3F It should show up instantly after leaving you=
r account. =EF=BB=BF =EF=BB=BFSincerely =EF=BB=BFSharthan On Thu, Oct 14, 2=
021 at 05:29 PM, "Operator" <operator@async-art.intercom-mail.com> wr=
ote: You=E2=80=99ll get replies here and in your email: =E2=9C=89=EF=B8=8F =
enzo@showfile.com Our usual reply time =F0=9F=95=92 1 day In the meantime, =
these articles might help: I got my acceptance email, what do I do now=3F h=
ttps://async-art.intercom-mail.com/avatars/4484455/square_50/Screen_Shot_20=
20-04-04_at_10.18.30_AM-1606340007.png=3F1606340007 Lisa Liang How do I set=
up an account on Async=3F https://async-art.intercom-mail.com/avatars/44844=
55/square_50/Screen_Shot_2020-04-04_at_10.18.30_AM-1606340007.png=3F1606340=
007 Lisa Liang Login Methods and Troubleshooting https://async-art.intercom=
-mail.com/avatars/4464938/square_50/n0wear-1619473395.png=3F1619473395 n0sh=
ot More in the Help Center On Thu, Oct 14, 2021 at 05:27 PM, "enzo@showfile=
.com" <enzo@showfile.com> wrote: Hi, I transferred some money into m=
y wallet about 9 hours ago but, even though it's left my account, it still =
hasn't appeared on your site, has something gone wrong=3F Enzo=0D=0A>
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~~" alt=3D""/></div>=0D=0A=0D=0A=0D=0A <table cellspacing=3D"0" border=3D"=
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" style=3D"border-collapse: separate; border-spacing: 0; font-family: Helve=
tica, Arial, sans-serif; letter-spacing: 0; table-layout: fixed; width: 100=
%">=0D=0A <tr>=0D=0A <td class=3D"content-td" style=3D"color: #222; f=
ont-family: Helvetica, Arial, sans-serif; line-height: 20px; padding: 0">=
=0D=0A =0D=0A <div style=3D"margin-top: 0; padding-top: 0">=0D=0A<p=
class=3D"no-margin" style=3D"margin: 0; min-height: 15px">Hello Enzo,</p>=
=0D=0A<p class=3D"no-margin" style=3D"margin: 0; min-height: 15px"></p>=0D=
=0A<p class=3D"no-margin" style=3D"margin: 0; min-height: 15px">Sorry for t=
he late reply here.</p>=0D=0A<p class=3D"no-margin" style=3D"margin: 0; min=
-height: 15px">Could you please check your wallet now=3F</p>=0D=0A<p class=
=3D"no-margin" style=3D"margin: 0; min-height: 15px"></p>=0D=0A<p class=3D"=
no-margin" style=3D"margin: 0; min-height: 15px">Thank you,</p>=0D=0A<p cla=
ss=3D"no-margin" style=3D"margin: 0; min-height: 15px">Vladimir</p>=0D=0A</=
div>=0D=0A </td>=0D=0A</tr>=0D=0A <tr>=0D=0A <td style=3D"font-fam=
ily: Helvetica, Arial, sans-serif; padding: 0">=0D=0A <div class=3D"=
admin_profile">=0D=0A <table cellspacing=3D"0" border=3D"0" cellpadding=3D=
"0" bgcolor=3D"transparent" style=3D"border: none; border-collapse: separat=
e; border-spacing: 0; margin: 0; table-layout: fixed">=0D=0A <tr height=
=3D"24"></tr>=0D=0A <tr>=0D=0A <td class=3D"align_middle" valign=3D=
"middle" align=3D"left" style=3D"border: none; font-family: Helvetica, Aria=
l, sans-serif; padding: 0; vertical-align: middle !important">=0D=0A =
<strong class=3D"name" style=3D"color: #000">Vladimir</strong> <span class=
=3D"dark_text" style=3D"color: #222">from Async Art</span>=0D=0A </td>=
=0D=0A </tr>=0D=0A </table>=0D=0A</div>=0D=0A=0D=0A </td>=0D=0A =
</tr>=0D=0A <tr height=3D"16"></tr>=0D=0A <tr>=0D=0A <td style=
=3D"font-family: Helvetica, Arial, sans-serif; padding: 0">=0D=0A <h=
r class=3D"divider" style=3D"background-color: #f0f0f0; border: none; color=
: #f0f0f0; height: 1px; margin: 0">=0D=0A </td>=0D=0A </tr>=0D=0A =
<tr>=0D=0A <td style=3D"font-family: Helvetica, Arial, sans-serif; p=
adding: 0">=0D=0A <!-- Footer -->=0D=0A <table width=3D"100%"=
align=3D"left" style=3D"border-collapse: separate; border-spacing: 0; tabl=
e-layout: fixed">=0D=0A <tr height=3D"15"></tr>=0D=0A =
<tr>=0D=0A <td valign=3D"top" id=3D"powered_by_badge" class=
=3D"deemphasized_text powered_by_badge" style=3D"color: #8c8c8c; font-famil=
y: Helvetica, Arial, sans-serif; font-size: 14px; padding: 0">=0D=0A =
Powered by <a class=3D"powered_by_link" href=3D"https://www.interc=
om.com/intercom-link=3Fcompany=3DAsync+Art&solution=3Dcustomer-support" sty=
le=3D"border: none; color: #8c8c8c; font-weight: bold; outline: none !impor=
tant; text-decoration: none"><strong>Intercom</strong></a>=0D=0A =
</td>=0D=0A </tr>=0D=0A </table>=0D=0A </td>=0D=
=0A </tr>=0D=0A <tr height=3D"35"></tr>=0D=0A=0D=0A<tr>=0D=0A <td clas=
s=3D"content-td" style=3D"color: #222; font-family: Helvetica, Arial, sans-=
serif; line-height: 20px; padding: 0">=0D=0A <div class=3D"history" st=
yle=3D"color: #500050; margin-top: 0; padding-top: 0">=0D=0A <div =
class=3D"history_reply">=0D=0A On Tue, Oct 19, 2021 at 04:03 AM,=
"admin@showfile.com" <admin@showfile.com> wrote: <br>=0D=0A =
<blockquote class=3D"history_content" style=3D"border-left-color: #ccc; =
border-left-style: solid; border-left-width: 1px; font-style: normal; margi=
n: 0 0 0 .8ex; padding: 1px 0 10px 1ex">=0D=0A <div style=3D=
"margin-bottom: 0">=0D=0A<p style=3D"margin: 0 0 15px">Hi Vladimir,</p>=0D=
=0A<p style=3D"margin: 0 0 15px">I have spoken to my bank who insist that t=
hey are not holding up the transactions.</p>=0D=0A<p style=3D"margin: 0 0 1=
5px">Please check that the problem isn=E2=80=99t at your end.</p>=0D=0A<p s=
tyle=3D"margin: 0 0 15px">Enzo</p>=0D=0A<p style=3D"margin: 0 0 15px"><b>Fr=
om:</b> Vladimir from Async Art <<a href=3D"mailto:vladimir.mikulic@asyn=
c-art.intercom-mail.com" target=3D"_blank" style=3D"border: none; color: #8=
C8C8C; outline: none !important; text-decoration: underline">vladimir.mikul=
ic@async-art.intercom-mail.com</a>> <br><b>Sent:</b> 14 October 2021 18:=
50<br><b>To:</b> <a href=3D"mailto:enzo@showfile.com" target=3D"_blank" sty=
le=3D"border: none; color: #8C8C8C; outline: none !important; text-decorati=
on: underline">enzo@showfile.com</a><br><b>Subject:</b> Re: Hi, I transferr=
ed some money into my wallet about 9 hours ago but, ...</p>=0D=0A<p style=
=3D"margin: 0 0 15px"></p>=0D=0A<p style=3D"margin: 0 0 15px">Hello Enzo,</=
p>=0D=0A<p style=3D"margin: 0 0 15px">Thank you for providing the URL of th=
e transaction.</p>=0D=0A<p style=3D"margin: 0 0 15px">The Ramp seems to be =
waiting for confirmation from your bank.</p>=0D=0A<p style=3D"margin: 0 0 1=
5px">Depending on your bank, your account may appear as charged.</p>=0D=0A<=
p style=3D"margin: 0 0 15px">However, the process doesn't always happen ins=
tantly.</p>=0D=0A<p style=3D"margin: 0 0 15px">In other words, funds for th=
at transaction may be reserved</p>=0D=0A<p style=3D"margin: 0 0 15px">for R=
amp and will be transferred at a later time.</p>=0D=0A<p style=3D"margin: 0=
0 15px">The process may take a few hours up to a few business days</p>=0D=
=0A<p style=3D"margin: 0 0 15px">depending on how your bank operates. There=
is no reason for worry :)</p>=0D=0A<p style=3D"margin: 0 0 15px">Feel free=
to get in touch if it doesn't show up within a few business days.</p>=0D=
=0A<p style=3D"margin: 0 0 15px">Best,</p>=0D=0A<p style=3D"margin: 0 0 15p=
x">Vladimir</p>=0D=0A<p style=3D"margin: 0 0 15px"><a href=3D"https://async=
-art.intercom-mail.com/ntfy/QEMP7VXWksQYEpntqRHZCpaEGFumDtkN" target=3D"_bl=
ank" style=3D"border: none; color: #8C8C8C; outline: none !important; text-=
decoration: underline">Reply in our Messenger</a> </p>=0D=0A<p style=3D"mar=
gin: 0 0 15px">You may need to sign in to Async Art again.</p>=0D=0A<p styl=
e=3D"margin: 0 0 15px">You can also reply directly to this email.</p>=0D=0A=
<p style=3D"margin: 0 0 15px"><strong style=3D"color: #606060">Vladimir</st=
rong> from Async Art </p>=0D=0A<p style=3D"margin: 0 0 15px">Powered by <a =
href=3D"https://www.intercom.com/intercom-link=3Fcompany=3DAsync+Art&soluti=
on=3Dcustomer-support" target=3D"_blank" style=3D"border: none; color: #8C8=
C8C; outline: none !important; text-decoration: underline"><strong style=3D=
"color: #606060">Intercom</strong></a> </p>=0D=0A<p style=3D"margin: 0 0 15=
px">On Thu, Oct 14, 2021 at 05:44 PM, "<a href=3D"mailto:enzo@showfile.com"=
target=3D"_blank" style=3D"border: none; color: #8C8C8C; outline: none !im=
portant; text-decoration: underline">enzo@showfile.com</a>" <<a href=3D"=
mailto:enzo@showfile.com" target=3D"_blank" style=3D"border: none; color: #=
8C8C8C; outline: none !important; text-decoration: underline">enzo@showfile=
.com</a>> wrote: </p> <p style=3D"margin: 0 0 15px">Are you still there=
=3F</p>=0D=0A<p style=3D"margin: 0 0 15px">On Thu, Oct 14, 2021 at 05:32 PM=
, "<a href=3D"mailto:enzo@showfile.com" target=3D"_blank" style=3D"border: =
none; color: #8C8C8C; outline: none !important; text-decoration: underline"=
>enzo@showfile.com</a>" <<a href=3D"mailto:enzo@showfile.com" target=3D"=
_blank" style=3D"border: none; color: #8C8C8C; outline: none !important; te=
xt-decoration: underline">enzo@showfile.com</a>> wrote: </p> <p style=3D=
"margin: 0 0 15px"><a href=3D"https://transactions.ramp.network/#/details/s=
qwobdefoh4425t=3Fsecret=3Dguhk5nnx425eoxt8" target=3D"_blank" style=3D"bord=
er: none; color: #8C8C8C; outline: none !important; text-decoration: underl=
ine">https://transactions.ramp.network/#/details/sqwobdefoh4425t=3Fsecret=
=3Dguhk5nnx425eoxt8</a></p>=0D=0A<p style=3D"margin: 0 0 15px">0xeC39C45701=
B1f33868942797AE68233dC45f1f10</p>=0D=0A<p style=3D"margin: 0 0 15px">On Th=
u, Oct 14, 2021 at 05:29 PM, "Sharthan Simoons" <<a href=3D"mailto:shart=
han.simoons@async-art.intercom-mail.com" target=3D"_blank" style=3D"border:=
none; color: #8C8C8C; outline: none !important; text-decoration: underline=
">sharthan.simoons@async-art.intercom-mail.com</a>> wrote: </p> <p style=
=3D"margin: 0 0 15px">Hi, could you please provide the Etherscan transactio=
n URL or your wallet address and I will have a look=3F It should show up in=
stantly after leaving your account. <br>=EF=BB=BF<br>=EF=BB=BFSincerely <br=
>=EF=BB=BFSharthan </p>=0D=0A<p style=3D"margin: 0 0 15px">On Thu, Oct 14, =
2021 at 05:29 PM, "Operator" <<a href=3D"mailto:operator@async-art.inter=
com-mail.com" target=3D"_blank" style=3D"border: none; color: #8C8C8C; outl=
ine: none !important; text-decoration: underline">operator@async-art.interc=
om-mail.com</a>> wrote: </p> <p style=3D"margin: 0 0 15px">You=E2=80=99l=
l get replies here and in your email:<br>=E2=9C=89=EF=B8=8F <b><a href=3D"m=
ailto:enzo@showfile.com" target=3D"_blank" style=3D"border: none; color: #8=
C8C8C; outline: none !important; text-decoration: underline">enzo@showfile.=
com</a></b></p>=0D=0A<p style=3D"margin: 0 0 15px">Our usual reply time<br>=
=F0=9F=95=92 <b>1 day</b></p>=0D=0A<p style=3D"margin: 0 0 15px">In the mea=
ntime, these articles might help:</p>=0D=0A<p style=3D"margin: 0 0 15px"><a=
href=3D"http://help.async.art/en/articles/4685697-i-got-my-acceptance-emai=
l-what-do-i-do-now=3Futm_content=3Darticle_4685697" target=3D"_blank" style=
=3D"border: none; color: #8C8C8C; outline: none !important; text-decoration=
: underline"></a></p>=0D=0A<p style=3D"margin: 0 0 15px"><a href=3D"http://=
help.async.art/en/articles/4685697-i-got-my-acceptance-email-what-do-i-do-n=
ow=3Futm_content=3Darticle_4685697" target=3D"_blank" style=3D"border: none=
; color: #8C8C8C; outline: none !important; text-decoration: underline">I g=
ot my acceptance email, what do I do now=3F</a></p>=0D=0A<p style=3D"margin=
: 0 0 15px"><a href=3D"http://help.async.art/en/articles/4685697-i-got-my-a=
cceptance-email-what-do-i-do-now=3Futm_content=3Darticle_4685697" target=3D=
"_blank" style=3D"border: none; color: #8C8C8C; outline: none !important; t=
ext-decoration: underline">https://async-art.intercom-mail.com/avatars/4484=
455/square_50/Screen_Shot_2020-04-04_at_10.18.30_AM-1606340007.png=3F160634=
0007</a></p>=0D=0A<p style=3D"margin: 0 0 15px"><a href=3D"http://help.asyn=
c.art/en/articles/4685697-i-got-my-acceptance-email-what-do-i-do-now=3Futm_=
content=3Darticle_4685697" target=3D"_blank" style=3D"border: none; color: =
#8C8C8C; outline: none !important; text-decoration: underline">Lisa Liang</=
a></p>=0D=0A<p style=3D"margin: 0 0 15px"><a href=3D"http://help.async.art/=
en/articles/4690842-how-do-i-setup-an-account-on-async=3Futm_content=3Darti=
cle_4690842" target=3D"_blank" style=3D"border: none; color: #8C8C8C; outli=
ne: none !important; text-decoration: underline"></a></p>=0D=0A<p style=3D"=
margin: 0 0 15px"><a href=3D"http://help.async.art/en/articles/4690842-how-=
do-i-setup-an-account-on-async=3Futm_content=3Darticle_4690842" target=3D"_=
blank" style=3D"border: none; color: #8C8C8C; outline: none !important; tex=
t-decoration: underline">How do I setup an account on Async=3F</a></p>=0D=
=0A<p style=3D"margin: 0 0 15px"><a href=3D"http://help.async.art/en/articl=
es/4690842-how-do-i-setup-an-account-on-async=3Futm_content=3Darticle_46908=
42" target=3D"_blank" style=3D"border: none; color: #8C8C8C; outline: none =
!important; text-decoration: underline">https://async-art.intercom-mail.com=
/avatars/4484455/square_50/Screen_Shot_2020-04-04_at_10.18.30_AM-1606340007=
.png=3F1606340007</a></p>=0D=0A<p style=3D"margin: 0 0 15px"><a href=3D"ht=
tp://help.async.art/en/articles/4690842-how-do-i-setup-an-account-on-async=
=3Futm_content=3Darticle_4690842" target=3D"_blank" style=3D"border: none; =
color: #8C8C8C; outline: none !important; text-decoration: underline">Lisa =
Liang</a></p>=0D=0A<p style=3D"margin: 0 0 15px"><a href=3D"http://help.asy=
nc.art/en/articles/5494639-login-methods-and-troubleshooting=3Futm_content=
=3Darticle_5494639" target=3D"_blank" style=3D"border: none; color: #8C8C8C=
; outline: none !important; text-decoration: underline"></a></p>=0D=0A<p st=
yle=3D"margin: 0 0 15px"><a href=3D"http://help.async.art/en/articles/54946=
39-login-methods-and-troubleshooting=3Futm_content=3Darticle_5494639" targe=
t=3D"_blank" style=3D"border: none; color: #8C8C8C; outline: none !importan=
t; text-decoration: underline">Login Methods and Troubleshooting</a></p>=0D=
=0A<p style=3D"margin: 0 0 15px"><a href=3D"http://help.async.art/en/articl=
es/5494639-login-methods-and-troubleshooting=3Futm_content=3Darticle_549463=
9" target=3D"_blank" style=3D"border: none; color: #8C8C8C; outline: none !=
important; text-decoration: underline">https://async-art.intercom-mail.com/=
avatars/4464938/square_50/n0wear-1619473395.png=3F1619473395</a></p>=0D=0A<=
p style=3D"margin: 0 0 15px"><a href=3D"http://help.async.art/en/articles/5=
494639-login-methods-and-troubleshooting=3Futm_content=3Darticle_5494639" t=
arget=3D"_blank" style=3D"border: none; color: #8C8C8C; outline: none !impo=
rtant; text-decoration: underline">n0shot</a></p>=0D=0A<p style=3D"margin: =
0 0 15px"><a href=3D"http://help.async.art=3Fconversation_id=3D4502&utm_con=
tent=3Dsuggestions-fallback&utm_source=3Doperator" target=3D"_blank" style=
=3D"border: none; color: #8C8C8C; outline: none !important; text-decoration=
: underline"></a></p>=0D=0A<p style=3D"margin: 0 0 15px"><a href=3D"http://=
help.async.art=3Fconversation_id=3D4502&utm_content=3Dsuggestions-fallback&=
utm_source=3Doperator" target=3D"_blank" style=3D"border: none; color: #8C8=
C8C; outline: none !important; text-decoration: underline">More in the Help=
Center</a></p>=0D=0A<p style=3D"margin: 0 0 15px">On Thu, Oct 14, 2021 at =
05:27 PM, "<a href=3D"mailto:enzo@showfile.com" target=3D"_blank" style=3D"=
border: none; color: #8C8C8C; outline: none !important; text-decoration: un=
derline">enzo@showfile.com</a>" <<a href=3D"mailto:enzo@showfile.com" ta=
rget=3D"_blank" style=3D"border: none; color: #8C8C8C; outline: none !impor=
tant; text-decoration: underline">enzo@showfile.com</a>> wrote: </p> <p =
style=3D"margin: 0 0 15px">Hi, I transferred some money into my wallet abou=
t 9 hours ago but, even though it's left my account, it still hasn't appear=
ed on your site, has something gone wrong=3F Enzo</p> <p style=3D"margin: 0=
0 15px"></p>=0D=0A</div>=0D=0A </blockquote>=0D=0A </div=
>=0D=0A =0D=0A </div>=0D=0A =0D=0A </td>=0D=0A</tr>=
=0D=0A </table>=0D=0A<img src=3D"https://async-art.intercom-mail.com/via/o=
=3Fh=3Da9b6671b9f5b70710dfda94b9bf42e76b92a7f6b-s8ya9dvn_4521_11421217528" =
width=3D"1" height=3D"1" style=3D"display: block;" alt=3D"intercom">=0D=0A=
=0D=0A<img border=3D"0" width=3D"1" height=3D"1" alt=3D"" src=3D"https://as=
ync-art.intercom-mail.com/q/LElEeHNSmCw917WoCdKc7Q~~/AAAAAQA~/RgRjWW8_PlcIa=
W50ZXJjb21CCmF2P-p2YbH6dL9SEmFkbWluQHNob3dmaWxlLmNvbVgEAAPxzg~~">=0D=0A</bo=
dy>=0D=0A</html>
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