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From: "Royal Bank of Scotland" <info@notifications.rbs.co.uk>
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Date: Fri, 24 Jul 2020 12:21:28 +0200
To: <vince@showfile.com>
Reply-To: "Royal Bank of Scotland" <info@notifications.rbs.co.uk>
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The way we charge for overdrafts has changed
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<img src=3D"http://t.notifications.natwest.com/res/rbos/19a7a10172638f2b989=
504411dc2ce9d.png" width=3D"600" alt=3D"We're introducing our postponed ove=
rdraft rate changes" border=3D"0" style=3D"display:block; width:600px;">
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<span style=3D"color: #4c4c4c";"text-align:center">Account ending XXXX1121<=
/span>
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<td align=3D"center" valign=3D"top" style=3D" " class=3D" ">
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ont-size:13px; line-height:18px; padding-top:10px;">
Hello Vincent,<br><br>In March, we made contractual changes to current acc=
ounts which included one single interest rate for both arranged and unarran=
ged overdraft borrowing. To support our customers with the financial impact=
of coronavirus, we postponed the introduction of the higher overdraft inte=
rest rate until <strong>7th August</strong>.<br><br>We appreciate that you =
may still be financially impacted by coronavirus and worried about your ove=
rdraft. If this is the case then you can find more detail below about how w=
e can support you.
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ont-size:19px; line-height:22px; padding-top:20px; font-weight:bold;">
Overdraft pricing from 7th August
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<td height=3D"30" align=3D"center" valign=3D"top" style=3D"padding-top:10px=
; padding-right:15px;">
<img src=3D"http://t.notifications.natwest.com/res/rbos/6961c792e75c9f63cb8=
79eb1361e447e.png" height=3D"30" alt=3D"" border=3D"0" style=3D"display:blo=
ck; height:30px;">
</td>
<td width=3D"100%" align=3D"left" valign=3D"top" style=3D"font-family:Arial=
, sans-serif; color:#4C4C4C; font-size:13px; padding-top:15px;">
<table border=3D"0" width=3D"100%" cellspacing=3D"0" cellpadding=3D"0">
<tr>
<td valign=3D"top" style=3D"font-family:Arial, sans-serif; color:; font-siz=
e:17px; line-height:20px; font-weight:bold; padding:0 0 5px;">
Arranged overdrafts
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<td align=3D"left" style=3D"font-family:Arial, sans-serif; color:#4C4C4C; f=
ont-size:13px; line-height:18px; padding-top:25px;">
Our arranged overdrafts will be charged at 39.49% EAR.<sup style=3D"color: =
#4c4c4c;">1</sup> So, for example, if you borrow =C2=A3500 for one day, it =
will now cost you 46p, or =C2=A33.24 if you borrow for seven days.<br><br>I=
f you have a Graduate account or a Holts Officer Cadet account, we will onl=
y charge interest on any borrowing above your interest-free amount.<br><br>=
To see exactly how much an arranged overdraft will cost, take a look at our=
<a href=3D"http://t.notifications.natwest.com/r/=3Fid=3Dh7dea77c2%2C80f4e9=
91%2C80007af9&s=3D2GxOQnC9vxg_cRwVbcOnif4m1AglysWAfWY1lphMWGE=3D" rel=3D"no=
opener noreferrer" target=3D"_blank" style=3D"color: #4c4c4c;">Overdraft Co=
st Calculator</a>.<br><br>As a reminder, overdrafts can be useful for cover=
ing any unexpected costs in the short term, but other ways of borrowing cou=
ld be better value in the longer term.
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<img src=3D"http://t.notifications.natwest.com/res/rbos/29bef58fe3e6a1838fa=
d413ad0d899df.png" height=3D"30" alt=3D"" border=3D"0" style=3D"display:blo=
ck; height:30px;">
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, sans-serif; color:#4C4C4C; font-size:13px; padding-top:15px;">
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e:17px; line-height:20px; font-weight:bold; padding:0 0 5px;">
Unarranged overdrafts
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Any unarranged overdraft interest will be applied at 39.49% EAR.<sup>1</sup=
> We will also be reinstating the =C2=A32.75 Unpaid Transaction Fee (we=E2=
=80=99ll only charge this a maximum of once per month if we reject a paymen=
t because you have insufficient funds). The maximum monthly charge for=
unarranged overdrafts for all interest and unpaid transaction fees will be=
=C2=A320.<br><br>If you have a Select Overdraft Control account these chan=
ges don=E2=80=99t apply, as we won=E2=80=99t charge any unarranged overdraf=
t interest or unpaid transaction fees.
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What to do if you=E2=80=99re worried about your overdraft costs
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ont-size:13px; line-height:18px; padding-top:10px;">
We recognise that you may still be financially impacted by coronavirus and =
we are here to help. If you are in this situation or are worried about the =
future, we can support you to temporarily reduce the cost of your overdraft=
borrowing. The easiest and quickest way to access this support is <a href=
=3D"http://t.notifications.natwest.com/r/=3Fid=3Dh7dea77c2%2C80f4e991%2C800=
07afa&s=3DKVVjSdK_t5gb0_ky8AjUB8-X90_jjvFoxlClhvt2OCE=3D" rel=3D"noopener n=
oreferrer" target=3D"_blank" style=3D"color: #4c4c4c;">on our website</a>.<=
br><br>If you have any concerns about your wider personal finances, <a href=
=3D"http://t.notifications.natwest.com/r/=3Fid=3Dh7dea77c2%2C80f4e991%2C800=
07afb&s=3DGui7a49BC68QL2E3Dztkfs58afYhDsug6b9pNoYr4GM=3D" rel=3D"noopener n=
oreferrer" target=3D"_blank" style=3D"color: #4c4c4c;">find out how we can =
help you</a>. You can also choose to get free independent help and support.=
We=E2=80=99ve partnered with PayPlan, a national organisation who can give=
free confidential advice on the best options for your circumstances. Find =
them online at <a href=3D"http://t.notifications.natwest.com/r/=3Fid=3Dh7de=
a77c2%2C80f4e991%2C80007afc&s=3DQfIdceHypAvresl0xHHrNmEIJAvX94jNLVa4oTkELxI=
=3D" rel=3D"noopener noreferrer" target=3D"_blank" style=3D"color: #4c4c4c;=
">payplan.com</a> or give them a call on <strong>0800 280 2816</strong>. <b=
r><br>Alternatively, the Money Advice Service has a dedicated support secti=
on on its website for customers impacted by coronavirus =E2=80=93 visit <a =
href=3D"http://t.notifications.natwest.com/r/=3Fid=3Dh7dea77c2%2C80f4e991%2=
C80007afd&s=3DZNJpFfG2Kv3GTAgkUi_MK1plhuCsaLmDTLROM3SCSlY=3D" rel=3D"noopen=
er noreferrer" target=3D"_blank" style=3D"color: #4c4c4c;">moneyadviceservi=
ce.org.uk</a> for more information.<br><br>There are also other sources of =
free independent advice on our website.
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Kind regards,<br><br><strong>The Current Account Team</strong>
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ont-size:13px; line-height:18px; padding-top:25px;">
<sup>1</sup>An EAR (Effective Annual Rate) shows the rate of interest that =
you=E2=80=99ll pay on your overdraft over a year and is compounded =E2=80=
=93 this means we charge interest each month on your balance and this will =
include any interest which has already been added to your account from prev=
ious months.
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<span style=3D"font-weight:bold;">About this email</span>
<br><br>This email is confidential and intended for the addressee only. Ple=
ase delete if that is not you.
<br><br>This is a message designed to keep you informed of important inform=
ation associated with your account.
<br><br>Please do not reply to this email as the address is not monitored. =
Visit our <a href=3D"http://t.notifications.natwest.com/r/=3Fid=3Dh7dea77c2=
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rt Centre</a> if you have any queries and we=E2=80=99ll be happy to help.
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act us to update your details.
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l PIN or Password when identifying you on the phone or online, and will <st=
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t message. Fraudsters may claim to be the bank, police or other companies y=
ou trust to try and access security information. If you receive a call or e=
mail from Royal Bank of Scotland that you are suspicious about, cease the c=
all immediately, or forward the email to <a href=3D"mailto:phishing@rbs.co.=
uk" target=3D"blank" style=3D"color:#4C4C4C; text-decoration:underline;">ph=
ishing@rbs.co.uk</a>.
Visit <a href=3D"http://t.notifications.natwest.com/r/=3Fid=3Dh7dea77c2%2C8=
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<br><br><span style=3D"font-weight:bold;">The Royal Bank of Scotland plc. R=
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