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From: "Royal Bank Business" <businessbanking@notifications.rbs.co.uk>
Date: Tue, 31 Mar 2020 15:34:37 +0200
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Reply-To: "Royal Bank Business" <businessbanking@notifications.rbs.co.uk>
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Here to help through these difficult times
Is this email not displaying correctly? http://t.notifications.natwest.com/r/?id=t707a67bb,405c084a,405c0856&p1=%40cZlxtZriMIpXoGY2ipnY5q9n%2FY47uOmFZ4j0IzWM3KE%3D View it in your browser . Please refer to the #security Security section in the footer of this email for information about this.
http://t.notifications.natwest.com/r/?id=t707a67bb,405c084a,405c0857 http://t.notifications.natwest.com/r/?id=t707a67bb,405c084a,405c0858
Hello,
As the coronavirus outbreak continues we want to make sure we have the right support in place, so we’re there to help your business when you need us most. We’re receiving a very high volume of calls just now and so our waiting times are longer than usual. We’re committed to supporting all our customers so thank you for your patience.
If your query isn’t urgent, or you can’t get through to your usual bank contact, here’s a reminder of some of the ways you can do your business banking. Digital Banking and our Mobile App are the quickest ways to manage your day-to-day banking at the moment, plus there are other ways to get in touch with us, if you have a query. Please use these channels first, so we can support the most urgent and vulnerable businesses just now.
Secure Digital Banking 24/7
Our Digital Banking has a wide range of services available 24 hours a day, 7 days a week.
You can:
•
view all your account balances
•
pay people and bills quickly and easily, when it suits you
•
transfer money between your accounts
•
make up to 15 regular payments at once – after you’ve set up payees
•
take advantage of free security tools to keep you safe
http://t.notifications.natwest.com/r/?id=t707a67bb,405c084a,405c0859 Here`s a reminder of how to use Digital Banking. If you`re not registered already, all you need is your sort code and account number to get started. Digital Banking is available to business customers with a Royal Bank of Scotland account.
Control at your fingertips with our Mobile App
You can use it to:
•
pay saved payees, or pay someone new, up to £1,000 per day in under a minute
•
stay in control with instant transfers between accounts
•
manage regular payments – including creating, amending and cancelling standing orders and Direct Debits.
Find a reminder of the Mobile App features http://t.notifications.natwest.com/r/?id=t707a67bb,405c084a,405c085a here . And if you don`t have it already, but you`re registered for Digital Banking, you can download the app http://t.notifications.natwest.com/r/?id=t707a67bb,405c084a,405c085b here . Our Mobile App is available to Digital Banking customers with compatible iOS and Android devices and a UK or international mobile number in specific countries.
Getting in touch if you have a query
Our Webchat team will assist with things like changing your business address or stopping a cheque. For lots of other tasks, our digital assistant Cora is always available to help. If you need personal support from someone in the team, Cora will automatically connect you.
http://t.notifications.natwest.com/r/?id=t707a67bb,405c084a,405c085c Find out more .
Supporting you and your business through the coronavirus crisis
These are challenging times for all businesses, so we want you to know that we are here to support you. We have guidance on the practical steps you can take, FAQs and information on the support we have available on our coronavirus hub http://t.notifications.natwest.com/r/?id=t707a67bb,405c084a,405c085d here .
Plus, through our Royal Bank Mentor service we are offering access to MentorLive for free. This is an online compliance management system where you'll find a range of Employment Law & HR and Health & Safety tools, templates, policies and guidance to support you in protecting your people and business from the effects of coronavirus. We can support you in managing your people, jobs and the impact on your business operations and the health, safety and wellbeing of your people. Please click http://t.notifications.natwest.com/r/?id=t707a67bb,405c084a,405c085e here for more information. Mentor services may incur a cost.
Our Mentor website also includes some helpful FAQs.
Thank you for banking with Royal Bank of Scotland.
Regards
Your Business Banking team
Business Banking is available to those aged 18 or over and have a Royal Bank of Scotland account.
Digital Banking is available to business customers with a Royal Bank of Scotland account.
Mobile App available to Digital Banking customers with compatible iOS and Android devices and a UK or international mobile number in specific countries.
Mentor services may incur a cost.
About this email
This email is confidential and intended for the addressee only. Please delete if that is not you.
This is a message designed to keep you informed of important information associated with your account.
Please do not reply to this email as the address is not monitored. Visit our http://t.notifications.natwest.com/r/?id=t707a67bb,405c084a,405c085f Support Centre if you have any queries and we’ll be happy to help.
Important security information
Royal Bank of Scotland will NEVER ask for your full PIN Number or Password when identifying you on the phone or online, and will NEVER ask for Card Reader codes on the phone, by email or text message. Fraudsters may claim to be the bank, police or other companies you trust to try and access security information. If you receive a call or email from Royal Bank of Scotland that you are suspicious about, cease the call immediately, or forward the email to mailto:phishing@rbs.co.uk phishing@rbs.co.uk . Visit http://t.notifications.natwest.com/r/?id=t707a67bb,405c084a,405c0860 rbs.co.uk/security for more information and advice.
The Royal Bank of Scotland plc. Registered in Scotland No. SC083026. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB. Financial Services Firm Reference Number 114724.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
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As the coronavirus outbreak=
continues we want to make sure we have the right support in place, so we=
=E2=80=99re there to help your business when you need us most. We=E2=80=99r=
e receiving a very high volume of calls just now and so our waiting times a=
re longer than usual. We=E2=80=99re committed to supporting all our custome=
rs so thank you for your patience.
</td>
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<tr>
<td align=3D"left" style=3D"fon=
t-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-height:18px=
; padding-top:10px;">
If your query isn=E2=80=99t=
urgent, or you can=E2=80=99t get through to your usual bank contact, here=
=E2=80=99s a reminder of some of the ways you can do your business banking.=
Digital Banking and our Mobile App are the quickest ways to manage your da=
y-to-day banking at the moment, plus there are other ways to get in touch w=
ith us, if you have a query. Please use these channels first, so we can sup=
port the most urgent and vulnerable businesses just now.
</td>
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Secure Digital Banking 24/7
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Our Digital Banking has a w=
ide range of services available 24 hours a day, 7 days a week.
<br>
You can:
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=E2=80=A2
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view al=
l your account balances
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right:15px;">
=E2=80=A2
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pay peo=
ple and bills quickly and easily, when it suits you
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=E2=80=A2
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<td sty=
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transfe=
r money between your accounts
</td>
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</tbody></table=
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<td align=3D"center=
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=E2=80=A2
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=3D"0" width=3D"100%" cellspacing=3D"0" cellpadding=3D"0">
<tbody><tr>
<td sty=
le=3D"font-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-he=
ight:20px;">
make up=
to 15 regular payments at once =E2=80=93 after you=E2=80=99ve set up payee=
s
</td>
</tr>
</tbody></table=
>
</td>
</tr>
<tr>
<td align=3D"center=
" valign=3D"top" style=3D"font-family:Arial, sans-serif; color:#4C4C4C; fon=
t-size:17px; line-height:20px; font-weight:bold; padding-top:10px; padding-=
right:15px;">
=E2=80=A2
</td>
<td align=3D"left" =
valign=3D"top" style=3D"font-family:Arial, sans-serif; color:#4C4C4C; font-=
size:13px; padding-top:10px; ">
<table border=
=3D"0" width=3D"100%" cellspacing=3D"0" cellpadding=3D"0">
<tbody><tr>
<td sty=
le=3D"font-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-he=
ight:20px;">
take ad=
vantage of free security tools to keep you safe
</td>
</tr>
</tbody></table=
>
</td>
</tr>
</tbody></table>
</td>
</tr>
<tr>
<td align=3D"left" style=3D"fon=
t-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-height:18px=
; padding-top:10px;">
<a href=3D"http://t.notific=
ations.natwest.com/r/=3Fid=3Dh707a67bb,405c084a,405c084e" _label=3D"Mobile =
App features" target=3D"blank" style=3D"color:#4C4C4C; text-decoration:unde=
rline!important;">Here`s</a> a reminder of how to use Digital Banking. If y=
ou`re not registered already, all you need is your sort code and account nu=
mber to get started. Digital Banking is available to business customers wit=
h a Royal Bank of Scotland account.
</td>
</tr> =
<tr>
<td align=3D"left" style=3D"fon=
t-family:Arial, sans-serif; color:#002D64; font-size:19px; line-height:22px=
; padding-top:20px; font-weight:bold;">
Control at your fingertips =
with our Mobile App
</td>
</tr>
<tr>
<td align=3D"left" style=3D"fon=
t-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-height:18px=
; padding-top:10px;">
You can use it to:
</td>
</tr>
<tr>
<td>
<table border=3D"0" width=
=3D"100%" cellpadding=3D"0" cellspacing=3D"0">
<tbody>
<tr>
<td align=3D"center=
" valign=3D"top" style=3D"font-family:Arial, sans-serif; color:#4C4C4C; fon=
t-size:17px; line-height:20px; font-weight:bold; padding-top:10px; padding-=
right:15px;">
=E2=80=A2
</td>
<td align=3D"left" =
valign=3D"top" style=3D"font-family:Arial, sans-serif; color:#4C4C4C; font-=
size:13px; padding-top:10px; ">
<table border=
=3D"0" width=3D"100%" cellspacing=3D"0" cellpadding=3D"0">
<tbody><tr>
<td sty=
le=3D"font-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-he=
ight:20px;">
pay sav=
ed payees, or pay someone new, up to =C2=A31,000 per day in under a minute
</td>
</tr>
</tbody></table=
>
</td>
</tr>
<tr>
<td align=3D"center=
" valign=3D"top" style=3D"font-family:Arial, sans-serif; color:#4C4C4C; fon=
t-size:17px; line-height:20px; font-weight:bold; padding-top:10px; padding-=
right:15px;">
=E2=80=A2
</td>
<td align=3D"left" =
valign=3D"top" style=3D"font-family:Arial, sans-serif; color:#4C4C4C; font-=
size:13px; padding-top:10px; ">
<table border=
=3D"0" width=3D"100%" cellspacing=3D"0" cellpadding=3D"0">
<tbody><tr>
<td sty=
le=3D"font-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-he=
ight:20px;">
stay in=
control with instant transfers between accounts
</td>
</tr>
</tbody></table=
>
</td>
</tr>
<tr>
<td align=3D"center=
" valign=3D"top" style=3D"font-family:Arial, sans-serif; color:#4C4C4C; fon=
t-size:17px; line-height:20px; font-weight:bold; padding-top:10px; padding-=
right:15px;">
=E2=80=A2
</td>
<td align=3D"left" =
valign=3D"top" style=3D"font-family:Arial, sans-serif; color:#4C4C4C; font-=
size:13px; padding-top:10px; ">
<table border=
=3D"0" width=3D"100%" cellspacing=3D"0" cellpadding=3D"0">
<tbody><tr>
<td sty=
le=3D"font-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-he=
ight:20px;">
manage =
regular payments =E2=80=93 including creating, amending and cancelling stan=
ding orders and Direct Debits.
</td>
</tr>
</tbody></table=
>
</td>
</tr>
</tbody></table>
</td>
</tr>
<tr>
<td align=3D"left" style=3D"fon=
t-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-height:18px=
; padding-top:10px;">
Find a reminder of the Mobi=
le App features <a href=3D"http://t.notifications.natwest.com/r/=3Fid=3Dh70=
7a67bb,405c084a,405c084f" _label=3D"Mobile App features" target=3D"blank" s=
tyle=3D"color:#4C4C4C; text-decoration:underline!important;">here</a>.
And if you don`t have it al=
ready, but you`re registered for Digital Banking, you can download the app =
<a href=3D"http://t.notifications.natwest.com/r/=3Fid=3Dh707a67bb,405c084a,=
405c0850" _label=3D"Mobile App features" target=3D"blank" style=3D"color:#4=
C4C4C; text-decoration:underline!important;">here</a>.
Our Mobile App is available=
to Digital Banking customers with compatible iOS and Android devices and a=
UK or international mobile number in specific countries.
</td>
</tr>
<tr>
<td align=3D"left" style=3D"fon=
t-family:Arial, sans-serif; color:#002D64; font-size:19px; line-height:22px=
; padding-top:20px; font-weight:bold;">
Getting in touch if you hav=
e a query
</td>
</tr>
<tr>
<td align=3D"left" style=3D"fon=
t-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-height:18px=
; padding-top:10px;">
Our Webchat team will assis=
t with things like changing your business address or stopping a cheque. For=
lots of other tasks, our digital assistant Cora is always available to hel=
p. If you need personal support from someone in the team, Cora will automat=
ically connect you.
</td>
</tr>
<tr>
<td align=3D"left" style=3D"fon=
t-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-height:18px=
; padding-top:10px;">
<a href=3D"http://t.notific=
ations.natwest.com/r/=3Fid=3Dh707a67bb,405c084a,405c0851" label=3D"Find out=
more" target=3D"blank" style=3D"color:#4C4C4C; text-decoration:underline!i=
mportant;">Find out more</a>.
</td>
</tr>
<tr>
<td align=3D"left" style=3D"fon=
t-family:Arial, sans-serif; color:#002D64; font-size:19px; line-height:22px=
; padding-top:20px; font-weight:bold;">
Supporting you and your bus=
iness through the coronavirus crisis
</td>
</tr>
<tr>
<td align=3D"left" style=3D"fon=
t-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-height:18px=
; padding-top:10px;">
These are challenging times=
for all businesses, so we want you to know that we are here to support you=
. We have guidance on the practical steps you can take, FAQs and informatio=
n on the support we have available on our coronavirus hub <a href=3D"http:/=
/t.notifications.natwest.com/r/=3Fid=3Dh707a67bb,405c084a,405c0852" _label=
=3D"Coronavirus hub" target=3D"blank" style=3D"color:#4C4C4C; text-decorati=
on:underline!important;">here</a>.
</td>
</tr>
<tr>
<td align=3D"left" style=3D"fon=
t-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-height:18px=
; padding-top:10px;">
Plus, through our Royal Ban=
k Mentor service we are offering access to MentorLive for free. This is an =
online compliance management system where you'll find a range of Employment=
Law & HR and Health & Safety tools, templates, policies and guidance to su=
pport you in protecting your people and business from the effects of corona=
virus. We can support you in managing your people, jobs and the impact on y=
our business operations and the health, safety and wellbeing of your people=
. Please click <a href=3D"http://t.notifications.natwest.com/r/=3Fid=3Dh707=
a67bb,405c084a,405c0853" _label=3D"Mentor" target=3D"blank" style=3D"color:=
#4C4C4C; text-decoration:underline!important;">here</a> for more informatio=
n. Mentor services may incur a cost.
</td>
</tr>
<tr>
<td align=3D"left" style=3D"fon=
t-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-height:18px=
; padding-top:10px;">
Our Mentor website also inc=
ludes some helpful FAQs.
</td>
</tr>
<tr>
<td align=3D"left" style=3D"fon=
t-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-height:18px=
; padding-top:10px;">
Thank you for banking with =
Royal Bank of Scotland.
</td>
</tr>
<tr>
<td align=3D"left" style=3D"fon=
t-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-height:18px=
; padding-top:10px;">
<br>
Regards<br>
<b>Your Business Banking te=
am</b>
<br>
<br>
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
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<table border=3D"0" width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" bgco=
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<td align=3D"center" valign=3D"top">
<table border=3D"0" width=3D"600" cellpadding=3D"0" cellspacing=
=3D"0" class=3D"container" style=3D"width:600px;">
<tr>
<td style=3D"padding-top:30px;" class=3D"pad-t-20">
<table border=3D"0" width=3D"100%" cellpadding=3D"0=
" cellspacing=3D"0" bgcolor=3D"#002D64">
<tr>
<td align=3D"right" valign=3D"middle" class=
=3D"hide-mobile" style=3D"padding:17px 10px 15px;">
<a href=3D"" _label=3D"Royal Bank of Sc=
otland Logo" target=3D"_blank">
<img src=3D"http://t.notifications.=
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=3D"" border=3D"0" style=3D"display:block; height:85px;">
</a>
</td>
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<td align=3D"right" valign=3D"middle" class=
=3D"show-mobile-td" style=3D"display:none; padding:8px 2px 9px;">
<a href=3D"" _label=3D"Royal Bank of Sc=
otland Logo" target=3D"_blank">
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=3D"" border=3D"0" style=3D"display:block; height:58px;">
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lor=3D"#FFFFFF">
<tr>
<td align=3D"center" valign=3D"top">
<table border=3D"0" width=3D"600" cellpadding=3D"0" cellspacing=
=3D"0" class=3D"container" style=3D"width:600px;">
<tr>
<td style=3D"padding-top:30px;" class=3D"pad-t-20">
<table border=3D"0" width=3D"100%" cellpadding=3D"0=
" cellspacing=3D"0">
<tr>
<td style=3D"padding:30px;" class=3D"pad-15=
">
<table border=3D"0" width=3D"100%" cell=
padding=3D"0" cellspacing=3D"0">
<tr>
<td align=3D"left" style=3D"fon=
t-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-height:18px=
;">
Business Banking is available=
to those aged 18 or over and have a Royal Bank of Scotland account.
<br>
<br>Digital Banking is availa=
ble to business customers with a Royal Bank of Scotland account.
<br>
<br>Mobile App available to D=
igital Banking customers with compatible iOS and Android devices and a UK o=
r international mobile number in specific countries.
<br>
<br>Mentor services may incur=
a cost.
</td>
</tr>
<tr>
<td align=3D"left" style=3D"fon=
t-family:Arial, sans-serif; color:#4C4C4C; font-size:13px; line-height:18px=
;">
<br>
<span style=3D"font-weight:b=
old;">About this email</span>
<br>
<br>This email is confidenti=
al and intended for the addressee only. Please delete if that is not you.
<br>
<br>This is a message design=
ed to keep you informed of important information associated with your accou=
nt.
<br>
<br>Please do not reply to t=
his email as the address is not monitored. Visit our <a href=3D"http://t.no=
tifications.natwest.com/r/=3Fid=3Dh707a67bb,405c084a,405c0854" style=3D"tex=
t-decoration:underline; color:#4C4C4C;" target=3D"_blank">Support Centre</a=
> if you have any queries and we=E2=80=99ll be happy to help.
<br>
<br><a name=3D"security"></a=
><span style=3D"font-weight:bold;">Important security information</span>
<br>
<br>Royal Bank of Scotland w=
ill <span style=3D"font-weight:bold;">NEVER</span> ask for your full PIN Nu=
mber or Password when identifying you on the phone or online, and will <spa=
n style=3D"font-weight:bold;">NEVER</span> ask for Card Reader codes on the=
phone, by email or text message. Fraudsters may claim to be the bank, poli=
ce or other companies you trust to try and access security information. If =
you receive a call or email from Royal Bank of Scotland that you are suspic=
ious about, cease the call immediately, or forward the email to <a href=3D"=
mailto:phishing@rbs.co.uk" style=3D"text-decoration:underline; color:#4C4C4=
C;" >phishing@rbs.co.uk</a>. Visit <a href=3D"http://t.notifications.natwes=
t.com/r/=3Fid=3Dh707a67bb,405c084a,405c0855" style=3D"text-decoration:under=
line; color:#4C4C4C;" target=3D"_blank">rbs.co.uk/security</a> for more inf=
ormation and advice.
<br>
<br><span style=3D"font-weig=
ht:bold;">The Royal Bank of Scotland plc. Registered in Scotland No. SC0830=
26. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB. Financial Se=
rvices Firm Reference Number 114724.
<br>
<br>Authorised by the Pruden=
tial Regulation Authority and regulated by the Financial Conduct Authority =
and the Prudential Regulation Authority.</span>
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