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From: <admin@showfile.com>
To: "'Clashware'" <contact@clashware.com>
References: <004101dc288a$3dd50200$b97f0600$@showfile.com> <0998259D-0CDC-45B5-80CF-0ECA89263937@clashware.com> <002001dc294c$edca6570$c95f3050$@showfile.com>
In-Reply-To: <002001dc294c$edca6570$c95f3050$@showfile.com>
Subject: RE: lengthen.ai site
Date: Tue, 23 Sep 2025 12:08:24 +0100
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Hi Nils,
Did you have any success with improving the quality of longer videos? I am
keen to continue working but not until I know that long videos will be
consistent from start to finish.
As all my videos will be against a green or blue chroma-key screen, have you
considered adding this option to your videos for a much smoother result?
Thank you again.
Vince
From: admin@showfile.com <admin@showfile.com>
Sent: 19 September 2025 11:05
To: 'Clashware' <contact@clashware.com>
Subject: RE: lengthen.ai site
Dear Nils,
Thank you for getting back to me.
I have attached one of the videos. As you can see, the quality deteriorates
badly towards the end, making it unusable.
I really hope you can fix it as your product is exactly what I have been
searching for.
I have one other request, as I never use sound in my work, is it possible to
have the option of not generating the audio track? That would save
processing power and money!
Thank you for your help.
Vince
From: Clashware <contact@clashware.com <mailto:contact@clashware.com> >
Sent: 18 September 2025 21:21
To: vince@showfile.com <mailto:vince@showfile.com>
Subject: Re: lengthen.ai site
Dear Vince,
Thank you a lot for the feedback!
The extension feature has now been fixed!
For the quality deterioration on long videos, could you share with me the
affected videos? e will analyze them and try to recover them with the right
quality.
Kind Regards,
Nils Delage
Le 18 sept. 2025 à 12:51, vince@showfile.com <mailto:vince@showfile.com> a
écrit :
Hello lengthen AI,
I really like your service as it does exactly what I want however, before I
spend any more money, I would like to point out a few issues that are
affecting the product.
I want to create long videos of between 1 minute 15 seconds and up to 5
minutes.
I have noticed that the quality of the images deteriorates badly as towards
the end of videos when they are over about 40 seconds.
Also, you have a feature to increase the length of 8 seconds test videos
that always fails, I would use this feature many times if it worked.
Please let me know if you can fix these problems so that I can create more
work from your site.
Kind regards
Vince Herbert
+44 (0)7860 143 156
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<html xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
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--></style></head><body lang=3DEN-GB link=3D"#467886" vlink=3D"#96607D" =
style=3D'word-wrap:break-word'><div class=3DWordSection1><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>Hi =
Nils,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>Did you =
have any success with improving the quality of longer videos? I am keen =
to continue working but not until I know that long videos will be =
consistent from start to finish.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>As all my =
videos will be against a green or blue chroma-key screen, have you =
considered adding this option to your videos for a much smoother =
result?<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>Thank you =
again.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'>Vince<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><di=
v style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm;font-size:pt'><p class=3DMsoNormal><b><span =
style=3D'font-family:"Calibri",sans-serif'>From:</span></b><span =
style=3D'font-family:"Calibri",sans-serif'> admin@showfile.com =
<admin@showfile.com> <br><b>Sent:</b> 19 September 2025 =
11:05<br><b>To:</b> 'Clashware' =
<contact@clashware.com><br><b>Subject:</b> RE: lengthen.ai =
site<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'>Dear Nils,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>Thank you =
for getting back to me.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>I have =
attached one of the videos. As you can see, the quality deteriorates =
badly towards the end, making it unusable.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>I really =
hope you can fix it as your product is exactly what I have been =
searching for.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>I have one =
other request, as I never use sound in my work, is it possible to have =
the option of not generating the audio track? That would save processing =
power and money!<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>Thank you =
for your help.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'>Vince<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><di=
v style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm;font-size:pt'><p class=3DMsoNormal><b><span =
style=3D'font-family:"Calibri",sans-serif'>From:</span></b><span =
style=3D'font-family:"Calibri",sans-serif'> Clashware <<a =
href=3D"mailto:contact@clashware.com">contact@clashware.com</a>> =
<br><b>Sent:</b> 18 September 2025 21:21<br><b>To:</b> <a =
href=3D"mailto:vince@showfile.com">vince@showfile.com</a><br><b>Subject:<=
/b> Re: lengthen.ai site<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>Dear =
Vince,<o:p></o:p></p><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>Thank you a lot for the =
feedback!<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>The extension feature has now been =
fixed!<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>For the quality deterioration on long videos, could =
you share with me the affected videos? e will analyze them and try to =
recover them with the right quality.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>Kind Regards,<o:p></o:p></p><div><p =
class=3DMsoNormal>Nils Delage<o:p></o:p></p></div><div><p =
class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><o:p> </o:p></p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>Le 18 sept. 2025 =C3=A0 12:51, <a =
href=3D"mailto:vince@showfile.com">vince@showfile.com</a> a =
=C3=A9crit :<o:p></o:p></p></blockquote></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Tahoma",sans-serif'>=EF=BB=BF</span><o:p></o:p></p>=
<p class=3DMsoNormal>Hello lengthen AI,<o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>I really =
like your service as it does exactly what I want however, before I spend =
any more money, I would like to point out a few issues that are =
affecting the product.<o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>I want to =
create long videos of between 1 minute 15 seconds and up to 5 =
minutes.<o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p></p><p =
class=3DMsoNormal>I have noticed that the quality of the images =
deteriorates badly as towards the end of videos when they are over about =
40 seconds.<o:p></o:p></p><p class=3DMsoNormal>Also, you have a feature =
to increase the length of 8 seconds test videos that always fails, I =
would use this feature many times if it worked.<o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>Please let =
me know if you can fix these problems so that I can create more work =
from your site.<o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>Kind =
regards<o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p></p><p =
class=3DMsoNormal>Vince Herbert<o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>+44 (0)7860 =
143 156<o:p></o:p></p></div></blockquote></div></div></body></html>
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