From: <admin@showfile.com>
To: "'Clashware'" <contact@clashware.com>
References: <0DB9C0E1-C7BD-4480-8A41-B030C463960F@clashware.com>
In-Reply-To: <0DB9C0E1-C7BD-4480-8A41-B030C463960F@clashware.com>
Subject: RE: Long videos quality
Date: Tue, 30 Sep 2025 11:02:22 +0100
Message-ID: <002701dc31f1$5186a450$f493ecf0$@showfile.com>
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Hi Nils,
Thank you for your reply. Your tool will be so valuable to me I am prepared
to wait for you to perfect it. Please let me know if I can be of assistance
in your development process.
Thank you very much for the 1500 credits, it is greatly appreciated.
Hear is the link to another video file:
https://www.dropbox.com/scl/fi/now8btmoboddxn9zbt8nm/video-cmg5iztl0001zpr0130ij9d33.mp4?rlkey=2l2htti31yigjaxgcte1ttsf9
<https://www.dropbox.com/scl/fi/now8btmoboddxn9zbt8nm/video-cmg5iztl0001zpr0130ij9d33.mp4?rlkey=2l2htti31yigjaxgcte1ttsf9&st=yrnfy8zv&dl=0>
&st=yrnfy8zv&dl=0
I used your extend feature to try and get the woman standing in front of the
green screen to be 75 seconds. You can see the results were unsuccessful.
Once again, I appreciate your work.
Vince
From: Clashware <contact@clashware.com>
Sent: 29 September 2025 20:23
To: vince@showfile.com
Subject: Long videos quality
Hi Vince,
During last week I have tried several techniques to recover the video you
sent me.
While I was not able to recover a high-quality version of that specific
file, it helped the team in enhancing our generation system.
We have now deployed a fix that significantly improves the quality for all
videos, I hope it will resolve the quality problem in your videos.
Regarding the option for silent videos: it is planned, our main focus is to
integrate it seamlessly into the existing user experience.
I have added 1500 credits to your account to refund the previous videos, I
thank you for having identified that issue, and hope it is now fixed. If the
quality still deteriorates, please contact us!
Kind Regards,
Nils Delage
Clashware Sàrl
P.S.The idea of generating a video with a green screen background seems
intrigued me. If it's possible, could you tell me what you do with these
videos next? I'm curious what a finalized video looks like!
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--></style></head><body lang=3DEN-GB link=3D"#467886" vlink=3D"#96607D" =
style=3D'word-wrap:break-word'><div class=3DWordSection1><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>Hi =
Nils,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>Thank you =
for your reply. Your tool will be so valuable to me I am prepared to =
wait for you to perfect it. Please let me know if I can be of assistance =
in your development process.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>Thank you =
very much for the 1500 credits, it is greatly =
appreciated.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>Hear is the =
link to another video file:<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'><a =
href=3D"https://www.dropbox.com/scl/fi/now8btmoboddxn9zbt8nm/video-cmg5iz=
tl0001zpr0130ij9d33.mp4?rlkey=3D2l2htti31yigjaxgcte1ttsf9&st=3Dyrnfy8=
zv&dl=3D0">https://www.dropbox.com/scl/fi/now8btmoboddxn9zbt8nm/video=
-cmg5iztl0001zpr0130ij9d33.mp4?rlkey=3D2l2htti31yigjaxgcte1ttsf9&st=3D=
yrnfy8zv&dl=3D0</a><o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><br><br>I used your extend feature =
to try and get the woman standing in front of the green screen to be 75 =
seconds. You can see the results were =
unsuccessful.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>Once again, =
I appreciate your work.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'>Vince<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><di=
v style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm;font-size:pt'><p class=3DMsoNormal><b><span =
style=3D'font-family:"Calibri",sans-serif'>From:</span></b><span =
style=3D'font-family:"Calibri",sans-serif'> Clashware =
<contact@clashware.com> <br><b>Sent:</b> 29 September 2025 =
20:23<br><b>To:</b> vince@showfile.com<br><b>Subject:</b> Long videos =
quality<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'>Hi =
Vince,<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'><o:p> </o:p></span></p>=
</div><p style=3D'-webkit-text-size-adjust: auto'>During last week I =
have tried several techniques to recover the video you sent =
me.<o:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'>While I was not able to =
recover a high-quality version of that specific file, it helped the team =
in enhancing our generation system.<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'><o:p> </o:p></span></p>=
</div><p style=3D'-webkit-text-size-adjust: auto'>We have now deployed a =
fix that significantly improves the quality for all videos, I hope it =
will resolve the quality problem in your videos.<o:p></o:p></p><div><p =
class=3DMsoNormal>Regarding the option for silent videos: it is planned, =
our main focus is to integrate it seamlessly into the existing user =
experience.<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p class=3DMsoNormal>I =
have added 1500 credits to your account to refund the previous videos, I =
thank you for having identified that issue, and hope it is now fixed. If =
the quality still deteriorates, please contact =
us!<o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'><o:p> </o:p></span></p>=
</div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'>Kind =
Regards,<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'>Nils =
Delage<o:p></o:p></span></p></div><div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'>Clashware =
S=C3=A0rl<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'><o:p> </o:p></span></p>=
</div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica",sans-serif'>P.S.The idea of generating =
a video with a green screen background seems intrigued me. If it's =
possible, could you tell me what you do with these videos next? I'm =
curious what a finalized video looks =
like!<o:p></o:p></span></p></div></div></div></body></html>
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