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From: "giffgaff" <no_reply@transaction.giffgaff.com>
To: <bob@sarahharvey.com>
Subject: Robert, your payment info has changed
Date: Sun, 5 Jul 2026 19:25:57 +0100
Message-ID: <NM6005863A800002F84giffgaffltd_rt_prod4@transaction.giffgaff.com>
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A saved payment card has been removed ? ? ?
Member name: bob389
Can't see this email in all its glory? View in browser
<http://t4.transaction.giffgaff.com/r/?id=h5863a8,2f84,29bb&p1=%40a%2BW%2F
%2Fdlrl5NFMvwB7EMmuK8acWnnSlsXRETWwXf0u4o%3D>
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<http://t4.transaction.giffgaff.com/r/?id=h5863a8,2f84,29bc&p1=%40a%2BW%2F
%2Fdlrl5NFMvwB7EMmuFofgzkzW%2BKrLQgHEpM73Sc%3D>
++++
<http://t4.transaction.giffgaff.com/r/?id=h5863a8,2f84,29bd>
<https://giffgaffltd-mid-prod2-res.adobe-campaign.com/res/tracking/a5f6617
760c9830d02e587497e503c77f513fd921f38825bba23a10fb5448481.png>
Hi Robert,
Just a quick note to confirm that your saved payment card has been removed
from your My giffgaff account (change made in Orders and payments
<http://t4.transaction.giffgaff.com/r/?id=h5863a8,2f84,29bf> at 19:25 on
05/07/2026).
Your plan is not set to auto-renew. Your current plan expires on
08/07/2026.
If you'd like to set a plan to auto-renew:
* 1. Head to Orders and payments
<http://t4.transaction.giffgaff.com/r/?id=h5863a8,2f84,29c0> in your
account
* 2. Save a new payment card, PayPal account or turn on ?use my my
credit first?
* 3. Choose the plan you want
Turn on auto-renew
<http://t4.transaction.giffgaff.com/r/?id=h5863a8,2f84,29c1>
If this wasn?t you, please raise a case with a giffgaff agent
<http://t4.transaction.giffgaff.com/r/?id=h5863a8,2f84,29cc> .
Can?t log in to contact an agent? Get help here
<http://t4.transaction.giffgaff.com/r/?id=h5863a8,2f84,29cd> .
Cheerio,
The giffgaff team
giffgaff runs on the O2 network.
Copyright � 2026
Member name: bob389
<http://t4.transaction.giffgaff.com/r/?id=h5863a8,2f84,29ce>
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confidential. If you are not the intended recipient of this email please
contact the sender. Any views or opinions expressed are solely those of
the author and do not necessarily represent the lovely people at giffgaff.
Thanks, the giffgaff team - giffgaff Limited
giffgaff Limited, (registered company number 04196996) 500 Brook Drive,
Reading, RG2 6UU Registered in England and Wales
<http://t4.transaction.giffgaff.com/r/?id=h5863a8,2f84,1>
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</table>
<!--[if gte mso 9]></v:textbox></v:rect><![endif]-->
</td>
</tr>
<tr><td class=3D"gg-e-t__white" style=3D"overflow: =
hidden; background-color:#FFFFFF; padding-bottom:12px;"><img =
alt=3D"Changes to your payment info" =
src=3D"https://giffgaffltd-mid-prod2-res.adobe-campaign.com/res/tracking/=
a5f6617760c9830d02e587497e503c77f513fd921f38825bba23a10fb5448481.png" =
width=3D"600" style=3D"display: block; width: 100%; max-width: 600px; =
height: auto;"></td></tr><tr><td class=3D"gg-e-t__white" =
style=3D"padding-right: 16px; padding-bottom: 0px; padding-left: 16px; =
color: #000000; overflow: hidden;" bgcolor=3D"#ffffff"><p =
class=3D"gg-e-text gg-e-text__speak" style=3D"margin: 0; font-family: =
'giffgaff', 'Century Gothic', 'CenturyGothic', 'AppleGothic', =
sans-serif; font-size: 16px; font-weight: 400; line-height: 24px; =
padding-bottom: 8px; padding-top:8px;">Hi Robert,</p>
<p class=3D"gg-e-text gg-e-text__speak" style=3D"margin: 0; font-family: =
'giffgaff', 'Century Gothic', 'CenturyGothic', 'AppleGothic', =
sans-serif; font-size: 16px; font-weight: 400; line-height: 24px; =
padding-bottom: 8px; padding-top:8px;">Just a quick note to confirm that =
your saved payment card has been removed from your My giffgaff account =
(change made in <a class=3D"gg-e-link" style=3D"font-size: inherit; =
line-height: inherit; font-family: 'giffgaff', 'Century Gothic', =
'CenturyGothic', 'AppleGothic', sans-serif; font-weight: bold; color: =
#00528A; text-decoration: underline;" =
href=3D"http://t4.transaction.giffgaff.com/r/?id=3Dh5863a8,2f84,29bf" =
>Orders and payments</a> at 19:25 on 05/07/2026).</p>
<p class=3D"gg-e-text gg-e-text__speak" style=3D"margin: 0; font-family: =
'giffgaff', 'Century Gothic', 'CenturyGothic', 'AppleGothic', =
sans-serif; font-size: 16px; font-weight: 400; line-height: 24px; =
padding-bottom: 8px; padding-top:8px;"><strong>Your plan is not set to =
auto-renew</strong>. Your current plan expires on 08/07/2026. </p>
<p class=3D"gg-e-text gg-e-text__speak" style=3D"margin: 0; font-family: =
'giffgaff', 'Century Gothic', 'CenturyGothic', 'AppleGothic', =
sans-serif; font-size: 16px; font-weight: 400; line-height: 24px; =
padding-bottom: 8px; padding-top:8px;">If you'd like to set a plan to =
auto-renew: </p>
<ul style=3D"list-style-type: none;">
<li class=3D"gg-e-text gg-e-text__speak" style=3D"margin: 0; =
font-family: 'giffgaff', 'Century Gothic', 'CenturyGothic', =
'AppleGothic', sans-serif; font-size: 16px; font-weight: 400; =
line-height: 24px; padding-bottom: 16px;"><span =
style=3D"font-weight:bold;">1. </span>Head to <a style=3D"font-size: =
inherit; line-height: inherit; font-family: 'giffgaff', 'Century =
Gothic', 'CenturyGothic', 'AppleGothic', sans-serif; font-weight: bold; =
color: #00528A; text-decoration: underline;" =
href=3D"http://t4.transaction.giffgaff.com/r/?id=3Dh5863a8,2f84,29c0" =
>Orders and payments</a> in your account</li>
<li class=3D"gg-e-text gg-e-text__speak" style=3D"margin: 0; =
font-family: 'giffgaff', 'Century Gothic', 'CenturyGothic', =
'AppleGothic', sans-serif; font-size: 16px; font-weight: 400; =
line-height: 24px; padding-bottom: 16px;"><span =
style=3D"font-weight:bold;">2. </span>Save a new payment card, PayPal =
account or turn on =91use my my credit first=92</li>
<li class=3D"gg-e-text gg-e-text__speak" style=3D"margin: 0; =
font-family: 'giffgaff', 'Century Gothic', 'CenturyGothic', =
'AppleGothic', sans-serif; font-size: 16px; font-weight: 400; =
line-height: 24px; padding-bottom: 16px;"><span =
style=3D"font-weight:bold;">3. </span>Choose the plan you want</li>
</ul></td></tr><tr><td class=3D"gg-e-button__container gg-e-t__white" =
style=3D"margin: auto; text-align: center; background-color: #FFFFFF; =
color: #000000; mso-padding-alt: 0; overflow: hidden; padding-top: 16px; =
padding-bottom: 24px;" align=3D"center" bgcolor=3D"#FFFFFF"><!--[if =
mso]><div style=3D"text-align: center;"><v:roundrect =
xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" arcsize=3D"50%" =
strokecolor=3D"#000000" strokeweight=3D"2pt" =
style=3D"v-text-anchor:middle;height:48px;width:160px;" =
href=3D"https://www.giffgaff.com/profile/payment-details" =
fillcolor=3D"#FCC41E"><v:shadow on=3D"True" offset=3D"0% 10%" =
color=3D"black" /><center style=3D"mso-color-alt: auto; =
color:#000000;font-family: Century Gothic, CenturyGothic, AppleGothic, =
sans-serif !important; font-size:18px;font-weight:bold;">Turn on =
auto-renew</center></v:roundrect></div><![endif]--><a =
href=3D"http://t4.transaction.giffgaff.com/r/?id=3Dh5863a8,2f84,29c1" =
class=3D"gg-e-text gg-e-button gg-e-button--primary" style=3D"mso-hide: =
all; border: solid 2px #000000; border-bottom: solid 6px #000000; =
padding: 8px 24px; cursor: pointer; font-weight: bold; mso-padding-alt: =
0; -moz-background-clip: padding; -webkit-background-clip: padding-box; =
background-clip: padding-box; font-family: 'Urbane', 'Helvetica', =
'arial', sans-serif; background-image: linear-gradient(#FCC31E, =
#FCC31E); background-color: #FCC31E; color: #000000; text-decoration: =
none; border-radius: 24px; font-size: 18px;" >Turn on =
auto-renew</a></td></tr><tr><td class=3D"gg-e-t__white" =
style=3D"padding-right: 16px; padding-bottom: 0px; padding-left: 16px; =
color: #000000; overflow: hidden;" bgcolor=3D"#ffffff"><p =
class=3D"gg-e-text gg-e-text__speak" style=3D"margin: 0; font-family: =
'giffgaff', 'Century Gothic', 'CenturyGothic', 'AppleGothic', =
sans-serif; font-size: 16px; font-weight: 400; line-height: 24px; =
padding-bottom: 8px; padding-top:8px;">If this wasn=92t you, please <a =
class=3D"gg-e-link" style=3D"font-size: inherit; line-height: inherit; =
font-family: 'giffgaff', 'Century Gothic', 'CenturyGothic', =
'AppleGothic', sans-serif; font-weight: bold; color: #00528A; =
text-decoration: underline;" =
href=3D"http://t4.transaction.giffgaff.com/r/?id=3Dh5863a8,2f84,29cc" =
>raise a case with a giffgaff agent</a>. </p>
<p class=3D"gg-e-text gg-e-text__speak" style=3D"margin: 0; font-family: =
'giffgaff', 'Century Gothic', 'CenturyGothic', 'AppleGothic', =
sans-serif; font-size: 16px; font-weight: 400; line-height: 24px; =
padding-bottom: 8px; padding-top:8px;">Can=92t log in to contact an =
agent? <a class=3D"gg-e-link" style=3D"font-size: inherit; line-height: =
inherit; font-family: 'giffgaff', 'Century Gothic', 'CenturyGothic', =
'AppleGothic', sans-serif; font-weight: bold; color: #00528A; =
text-decoration: underline;" =
href=3D"http://t4.transaction.giffgaff.com/r/?id=3Dh5863a8,2f84,29cd" =
>Get help here</a>. </p>
<p class=3D"gg-e-text gg-e-text__speak" style=3D"margin: 0; font-family: =
'giffgaff', 'Century Gothic', 'CenturyGothic', 'AppleGothic', =
sans-serif; font-size: 16px; font-weight: 400; line-height: 24px; =
padding-bottom: 8px; padding-top:8px;">Cheerio,</p>
<p class=3D"gg-e-text gg-e-text__speak" style=3D"margin: 0; font-family: =
'giffgaff', 'Century Gothic', 'CenturyGothic', 'AppleGothic', =
sans-serif; font-size: 16px; font-weight: 400; line-height: 24px; =
padding-bottom: 8px; padding-top:8px;">The giffgaff team<br>
<br></p></td></tr>
=20
<tr>
<td style=3D"padding-top: 8px; text-align: left; font-size: =
0; background-color: #000000; overflow: hidden; color: #FFFFFF;" =
align=3D"center" bgcolor=3D"#000000">
<!--[if (gte mso 9)|(IE)]>
<table width=3D"100%">
<tr>
<td width=3D"380" valign=3D"top">
<![endif]-->
<div class=3D"gg-e-multi-col__child" style=3D"width: 100%; =
display: inline-block; vertical-align: top; max-width: 372px;">
<table width=3D"100%" style=3D"overflow: hidden;">
<tr>
<td style=3D"padding-left: 16px; text-align: left; =
background-color: #000000; overflow: hidden; color: #FFFFFF;" =
align=3D"left" bgcolor=3D"#000000">
<p class=3D"gg-e-text" style=3D"margin: 0; =
letter-spacing: 0.02em; font-family: 'giffgaff', 'Century Gothic', =
'CenturyGothic', 'AppleGothic', sans-serif; font-size: 12px; =
font-weight: 400; line-height: 20px; margin-bottom: 8px;">giffgaff runs =
on the O2 network.=20
<br>Copyright © 2026=20
<br>Member name: <a =
href=3D"http://t4.transaction.giffgaff.com/r/?id=3Dh5863a8,2f84,29ce" =
style=3D"color: inherit; font-size: inherit; font-family: inherit; =
font-weight: inherit; line-height: inherit; text-decoration: none;" =
>bob389</a></p>
</td>
</tr>
</table>
</div>
<!--[if (gte mso 9)|(IE)]>
</td><td width=3D"220" valign=3D"top">
<![endif]-->
// Broadband Service Footer
=20
<tr>
<td style=3D"padding-top: 6px; padding-right: 16px; =
padding-left: 16px; background-color: #000000; overflow: hidden; color: =
#FFFFFF;" bgcolor=3D"#000000">
=20
=20
<p class=3D"gg-e-text" style=3D"text-align: =
center; margin: 0; letter-spacing: 0.02em; font-family: 'giffgaff', =
'Century Gothic', 'CenturyGothic', 'AppleGothic', sans-serif; font-size: =
12px; font-weight: 400; line-height: 20px; margin-bottom: 16px;">We=92ve =
sent this email to you because it is important to keep you updated about =
the service for your account: bob389</p>
<p class=3D"gg-e-text" style=3D"text-align: =
center;margin: 0; letter-spacing: 0.02em; font-family: 'giffgaff', =
'Century Gothic', 'CenturyGothic', 'AppleGothic', sans-serif; font-size: =
12px; font-weight: 400; line-height: 20px; margin-bottom: 16px;">This =
message is therefore not affected by your marketing preferences. You can =
<a href=3D"http://t4.transaction.giffgaff.com/r/?id=3Dh5863a8,2f84,29cf" =
_tagid=3D"" target=3D"_blank" style=3D"font-size: inherit; line-height: =
inherit; font-family: 'giffgaff', 'Century Gothic', 'CenturyGothic', =
'AppleGothic', sans-serif; font-weight: bold; color: #35ADCE; =
text-decoration: underline;" >view your marketing preferences</a> any =
time.</p>
<p class=3D"gg-e-text" style=3D"text-align: =
center; margin: 0; letter-spacing: 0.02em; font-family: 'giffgaff', =
'Century Gothic', 'CenturyGothic', 'AppleGothic', sans-serif; font-size: =
12px; font-weight: 400; line-height: 20px; margin-bottom: 16px;">We're =
serious about protecting your privacy. To find out more, <a =
href=3D"http://t4.transaction.giffgaff.com/r/?id=3Dh5863a8,2f84,29d0" =
_tagid=3D"" target=3D"_blank" style=3D"font-size: inherit; line-height: =
inherit; font-family: 'giffgaff', 'Century Gothic', 'CenturyGothic', =
'AppleGothic', sans-serif; font-weight: bold; color: #35ADCE; =
text-decoration: underline;" > view our Terms and Conditions</a>.</p>
<p class=3D"gg-e-text" style=3D"text-align: =
center;margin: 0; letter-spacing: 0.02em; font-family: 'giffgaff', =
'Century Gothic', 'CenturyGothic', 'AppleGothic', sans-serif; font-size: =
12px; font-weight: 400; line-height: 20px; margin-bottom: =
16px;">Disclaimer: Information contained in this email may be privileged =
or confidential. If you are not the intended recipient of this email =
please contact the sender. Any views or opinions expressed are solely =
those of the author and do not necessarily represent the lovely people =
at giffgaff. Thanks, the giffgaff team - giffgaff Limited</p>
<p class=3D"gg-e-text" style=3D"text-align: =
center; margin: 0; letter-spacing: 0.02em; font-family: 'giffgaff', =
'Century Gothic', 'CenturyGothic', 'AppleGothic', sans-serif; font-size: =
12px; font-weight: 400; line-height: 20px; margin-bottom: =
16px;">giffgaff Limited, (registered company number =
<span>04196996</span>) 500 Brook Drive, Reading, RG2 6UU Registered in =
England and Wales</p>
=20
=20
=20
=20
</td>
</tr>
=20
<!--[if mso | IE]>
</table>
<![endif]-->
</tbody>
</table>
</div>
<!--[if mso | IE]>
</td>
</tr>
</table>
<![endif]-->
</div>
=20
<img height=3D'0' width=3D'0' alt=3D'' =
src=3D'http://t4.transaction.giffgaff.com/r/?id=3Dh5863a8,2f84,1'/></body=
>
</html>
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