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From: Garolla Electric Garage Doors <NoReply@garolla.co.uk>
To: "bob@sarahharvey.com" <bob@sarahharvey.com>
Subject: Update On Your Case - Remedial Action Scheduled
Thread-Topic: Update On Your Case - Remedial Action Scheduled
Thread-Index: AQHdIM0eQeNl4GDwzUaIE0im3Uac+w==
Date: Fri, 31 Jul 2026 09:15:24 +0000
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 <LO2P265MB47764623DF7FECD1EC93C6A0E1C82@LO2P265MB4776.GBRP265.PROD.OUTLOOK.COM>
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Enquiry Received
[https://assets.unlayer.com/projects/136503/1716194932422-Screenshot%202024=
-05-20%20094829.png] <https://garolla.co.uk>
[Garolla Titan roller garage door]
Your case has been updated

We'd like to let you know your case has been updated. A Garolla engineer an=
d date has been assigned.



Case Number: FSSC - ORD-18033-W8N7L8

Postcode: CV8 3HA
Scheduled Remedial Action Date :24/08/26



Our team will be addressing the matter on the above date, and we will ensur=
e everything is handled as smoothly and efficiently as possible.


If you are able, please can you make sure that the immediate area in and ar=
ound your garage is clear to provide space for the engineer to work in.



Thank you.



Garolla




[https://assets.unlayer.com/projects/136503/1747990854580-4e3b5014-ca0f-f01=
1-998a-7c1e5265e70d.png?w=3D747.5px]

CUSTOMERCARE@GAROLLA.CO.UK<mailto:customercare@garolla.co.uk>

0800 955 8017<tel:+448009558017>

Garolla Holdings Limited

Unit 9, Velocity Point

Castleton Road

Leeds

LS12 2EL

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k-word;">
<p data-start=3D"217" data-end=3D"358" style=3D"line-height: 140%; margin: =
0px;">We'd like to let you know your case has been updated. A Garolla engin=
eer and date has been assigned.</p>
<p data-start=3D"217" data-end=3D"358" style=3D"line-height: 140%; margin: =
0px;">&nbsp;</p>
<p data-start=3D"360" data-end=3D"484" style=3D"line-height: 140%; margin: =
0px;"><strong data-start=3D"360" data-end=3D"376">Case Number:</strong> FSS=
C - ORD-18033-W8N7L8</p>
<p data-start=3D"360" data-end=3D"484" style=3D"line-height: 140%; margin: =
0px;"><strong>Postcode:
</strong>CV8 3HA<br data-start=3D"397" data-end=3D"400">
<strong data-start=3D"400" data-end=3D"416">Scheduled Remedial Action Date =
:</strong>24/08/26</p>
<p data-start=3D"360" data-end=3D"484" style=3D"line-height: 140%; margin: =
0px;">&nbsp;</p>
<p data-start=3D"486" data-end=3D"683" style=3D"line-height: 140%; margin: =
0px;">Our team will be addressing the matter on the above date, and we will=
 ensure everything is handled as smoothly and efficiently as possible.</p>
<br>
<p data-start=3D"486" data-end=3D"683" style=3D"line-height: 140%; margin: =
0px;">If you are able, please can you make sure that the immediate area in =
and around your garage is clear to provide space for the engineer to work i=
n.</p>
<p data-end=3D"885" data-start=3D"699" style=3D"line-height: 140%; margin: =
0px;">&nbsp;</p>
<p data-end=3D"964" data-start=3D"887" style=3D"line-height: 140%; margin: =
0px;">Thank you.</p>
<p data-start=3D"837" data-end=3D"865" style=3D"line-height: 140%; margin: =
0px;">&nbsp;</p>
<p data-start=3D"867" data-end=3D"987" style=3D"line-height: 140%; margin: =
0px;">Garolla</p>
<p data-start=3D"887" data-end=3D"964" style=3D"line-height: 140%; margin: =
0px;">&nbsp;</p>
</div>
</td>
</tr>
</tbody>
</table>
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5px;overflow-wrap: break-word;word-wrap: break-word;word-break: break-word;=
background-color: transparent;">
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100%;background-color: transparent;">
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le=3D"background-color: transparent;"><![endif]--><!--[if (mso)|(IE)]><td a=
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t-border-radius: 0px; -moz-border-radius: 0px;">
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ign=3D"left">
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rtical-align: top;font-size: 0px;line-height: 0px;mso-line-height-rule: exa=
ctly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%">
<span>&nbsp;</span> </td>
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5px;overflow-wrap: break-word;word-wrap: break-word;word-break: break-word;=
background-color: transparent;">
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100%;background-color: transparent;">
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=3D"0" cellspacing=3D"0" border=3D"0"><tr><td style=3D"padding: 0px;backgro=
und-color: transparent;" align=3D"center"><table role=3D"presentation" cell=
padding=3D"0" cellspacing=3D"0" border=3D"0" style=3D"width:595px;"><tr sty=
le=3D"background-color: transparent;"><![endif]--><!--[if (mso)|(IE)]><td a=
lign=3D"center" width=3D"595" style=3D"background-color: #000000;width: 595=
px;padding: 0px;border-top: 0px solid transparent;border-left: 0px solid tr=
ansparent;border-right: 0px solid transparent;border-bottom: 0px solid tran=
sparent;border-radius: 0px;-webkit-border-radius: 0px; -moz-border-radius: =
0px;" valign=3D"top"><![endif]-->
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isplay: table-cell;vertical-align: top;">
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<td class=3D"v-text-align" style=3D"padding-right: 0px;padding-left: 0px;" =
align=3D"center">
<img align=3D"center" border=3D"0" alt=3D"" title=3D"" style=3D"outline: no=
ne;text-decoration: none;-ms-interpolation-mode: bicubic;clear: both;displa=
y: inline-block !important;border: none;height: auto;float: none;width: 65%=
;max-width: 373.75px;" width=3D"373.75" src=3D"https://assets.unlayer.com/p=
rojects/136503/1747990854580-4e3b5014-ca0f-f011-998a-7c1e5265e70d.png?w=3D7=
47.5px">
</td>
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-color: transparent">
<div class=3D"u-row" style=3D"margin: 0 auto;min-width: 320px;max-width: 59=
5px;overflow-wrap: break-word;word-wrap: break-word;word-break: break-word;=
background-color: transparent;">
<div style=3D"border-collapse: collapse;display: table;width: 100%;height: =
100%;background-color: transparent;">
<!--[if (mso)|(IE)]><table role=3D"presentation" width=3D"100%" cellpadding=
=3D"0" cellspacing=3D"0" border=3D"0"><tr><td style=3D"padding: 0px;backgro=
und-color: transparent;" align=3D"center"><table role=3D"presentation" cell=
padding=3D"0" cellspacing=3D"0" border=3D"0" style=3D"width:595px;"><tr sty=
le=3D"background-color: transparent;"><![endif]--><!--[if (mso)|(IE)]><td a=
lign=3D"center" width=3D"297" style=3D"background-color: #000000;width: 297=
px;padding: 0px;border-top: 0px solid transparent;border-left: 0px solid tr=
ansparent;border-right: 0px solid transparent;border-bottom: 0px solid tran=
sparent;border-radius: 0px;-webkit-border-radius: 0px; -moz-border-radius: =
0px;" valign=3D"top"><![endif]-->
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display: table-cell;vertical-align: top;">
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;-webkit-border-radius: 0px; -moz-border-radius: 0px;">
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;word-break:break-word;padding:10px;font-family:'Montserrat',sans-serif;" a=
lign=3D"left">
<div class=3D"v-text-align v-line-height v-font-size" style=3D"font-size: 1=
4px; font-weight: 700; line-height: 140%; text-align: center; word-wrap: br=
eak-word;">
<p style=3D"line-height: 140%; margin: 0px;"><span style=3D"text-decoration=
: underline; line-height: 19.6px;"><span style=3D"color: rgb(255, 255, 255)=
; line-height: 19.6px; text-decoration: underline;"><a style=3D"color: #fff=
fff; text-decoration: underline;" target=3D"_blank" href=3D"mailto:customer=
care@garolla.co.uk" rel=3D"noopener"><strong>CUSTOMERCARE@GAROLLA.CO.UK</st=
rong></a></span></span>
</p>
</div>
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r" width=3D"296" style=3D"background-color: #000000;width: 296px;padding: 0=
px;border-top: 0px solid transparent;border-left: 1px solid #000000;border-=
right: 0px solid transparent;border-bottom: 0px solid transparent;border-ra=
dius: 0px;-webkit-border-radius: 0px; -moz-border-radius: 0px;" valign=3D"t=
op"><![endif]-->
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display: table-cell;vertical-align: top;">
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;border-radius: 0px;-webkit-border-radius: 0px; -moz-border-radius: 0px;">
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<div style=3D"box-sizing: border-box; height: 100%; padding: 0px;border-top=
: 0px solid transparent;border-left: 1px solid #000000;border-right: 0px so=
lid transparent;border-bottom: 0px solid transparent;border-radius: 0px;-we=
bkit-border-radius: 0px; -moz-border-radius: 0px;">
<!--<![endif]-->
<table class=3D"hide-mobile" style=3D"font-family:'Montserrat',sans-serif;"=
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order=3D"0">
<tbody>
<tr>
<td class=3D"v-container-padding-padding" style=3D"overflow-wrap:break-word=
;word-break:break-word;padding:10px;font-family:'Montserrat',sans-serif;" a=
lign=3D"left">
<div class=3D"v-text-align v-line-height v-font-size" style=3D"font-size: 1=
4px; font-weight: 700; color: #000000; line-height: 140%; text-align: cente=
r; word-wrap: break-word;">
<p style=3D"line-height: 140%; margin: 0px;"><a target=3D"_blank" href=3D"t=
el:+448009558017" rel=3D"noopener"><span style=3D"color: #ffffff;"><u>0800 =
955 8017</u></span></a></p>
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sparent">
<div class=3D"u-row" style=3D"margin: 0 auto;min-width: 320px;max-width: 59=
5px;overflow-wrap: break-word;word-wrap: break-word;word-break: break-word;=
background-color: #9ece92;">
<div style=3D"border-collapse: collapse;display: table;width: 100%;height: =
100%;background-color: transparent;">
<!--[if (mso)|(IE)]><table role=3D"presentation" width=3D"100%" cellpadding=
=3D"0" cellspacing=3D"0" border=3D"0"><tr><td style=3D"padding: 0px;backgro=
und-color: transparent;" align=3D"center"><table role=3D"presentation" cell=
padding=3D"0" cellspacing=3D"0" border=3D"0" style=3D"width:595px;"><tr sty=
le=3D"background-color: #9ece92;"><![endif]--><!--[if (mso)|(IE)]><td align=
=3D"center" width=3D"595" style=3D"background-color: #000000;width: 595px;p=
adding: 0px;border-top: 0px solid transparent;border-left: 0px solid transp=
arent;border-right: 0px solid transparent;border-bottom: 0px solid transpar=
ent;border-radius: 0px;-webkit-border-radius: 0px; -moz-border-radius: 0px;=
" valign=3D"top"><![endif]-->
<div class=3D"u-col u-col-100" style=3D"max-width: 320px;min-width: 595px;d=
isplay: table-cell;vertical-align: top;">
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x solid transparent;border-bottom: 0px solid transparent;border-radius: 0px=
;-webkit-border-radius: 0px; -moz-border-radius: 0px;">
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f;" role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%=
" border=3D"0">
<tbody>
<tr>
<td class=3D"v-container-padding-padding" style=3D"overflow-wrap:break-word=
;word-break:break-word;padding:0px;font-family:'Montserrat',sans-serif;" al=
ign=3D"left">
<div class=3D"v-text-align v-line-height v-font-size" style=3D"font-size: 1=
4px; color: #000000; line-height: 140%; text-align: center; word-wrap: brea=
k-word;">
<p style=3D"line-height: 140%; margin: 0px;"><span data-olk-copy-source=3D"=
MessageBody" style=3D"line-height: 19.6px; color: rgb(255, 255, 255);">Garo=
lla Holdings Limited</span></p>
<p style=3D"line-height: 140%; margin: 0px;"><span data-olk-copy-source=3D"=
MessageBody" style=3D"line-height: 19.6px; color: rgb(255, 255, 255);">Unit=
 9, Velocity Point</span></p>
<p style=3D"line-height: 140%; margin: 0px;"><span data-olk-copy-source=3D"=
MessageBody" style=3D"line-height: 19.6px; color: rgb(255, 255, 255);">Cast=
leton Road</span></p>
<p style=3D"line-height: 140%; margin: 0px;"><span data-olk-copy-source=3D"=
MessageBody" style=3D"line-height: 19.6px; color: rgb(255, 255, 255);">Leed=
s</span></p>
<p style=3D"line-height: 140%; margin: 0px;"><span data-olk-copy-source=3D"=
MessageBody" style=3D"line-height: 19.6px; color: rgb(255, 255, 255);">LS12=
 2EL</span></p>
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