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From: Black Horse <info@e-mail.blackhorse.co.uk>
Reply-To: Black Horse <unmonitored@blackhorse.co.uk>
To: bob@sarahharvey.com
Subject: We're updating you about your motor commission information request
Date: Tue, 22 Jul 2025 04:00:44 -0400
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line-height: 1.2em;
top: 16px;
right: 0;
}
.burgerContent .burgerContentRow:last-of-type {
border-bottom: 0;
}
.burgercheckbox:checked ~ .burgerWrapper .burgerContent {
right: 0;
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/*gmail override*/
u ~ div .burgerContainer {
display: none;
}
}
@-webkit-keyframes bugfix {
from {
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to {
padding: 0;
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}
/* Dark Mode text-over-image overrides */
@media (prefers-color-scheme: dark) {
.d_lightText {color: #fffffe !important;-webkit-text-fill-color: #fffffe !important;}
.d_darkText {color: #000001 !important;-webkit-text-fill-color: #000001 !important;}
}
/* hotmail dark mode*/
[data-ogsc] .d_lightText{color: #fffffe !important;-webkit-text-fill-color: #fffffe !important;}
[data-ogsc] .d_darkText {color: #000001 !important;-webkit-text-fill-color: #000001 !important;}
[data-ogsb] .d_bdr_grey{border: 1px solid #333332 !important;}
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<style>
/* Dark Mode overrides for Gmail */
@media only screen and (max-width:480px) {
u ~ div .g_blend_screen {background:#000; mix-blend-mode:screen;}
u ~ div .g_blend_difference {background:#000; mix-blend-mode:difference;}
u ~ div .m_footerButton_last {border-bottom: none !important}
u ~ div .m_invert {background-image:linear-gradient(#fffffe,#fffffe) !important;}
}
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.m_footerButton_last\0{border-bottom: none!important}
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<style type="text/css" media="all">
/* Outlook 2016 Height Fix */
table, tr, td {border-collapse: collapse;}
tr { font-size:12px; line-height:15px; border-collapse: collapse; }
</style>
<![endif]-->
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<style type="text/css">
/* latin */
@font-face {
font-family: 'Titillium Regular';
font-style: normal;
font-weight: 400;
src: local('Titillium Regular'), local('Titillium-Regular'), url(https://www.blackhorse.co.uk/static/features/%5BBBHOST%5D/theme-default/fonts/titilliumweb-regular-webfont.woff2) format('woff2');
mso-font-alt: 'Arial';
}
.f_TR {
font-family: 'Titillium Regular', arial,
helvetica, sans-serif !important;
font-weight: 400 !important;
}
@font-face {
font-family: 'Titillium Bold';
font-style: normal;
font-weight: 600;
src: local('Titillium Bold'), local('Titillium-Bold'), url(https://www.blackhorse.co.uk/static/features/%5BBBHOST%5D/theme-default/fonts/titilliumweb-bold-webfont.woff2) format('woff2');
mso-font-alt: 'Arial';
}
.f_TB {
font-family: 'Titillium Bold', arial, helvetica, sans-serif !important;
font-weight: 600 !important;
}
@media yahoo {
* {
-ms-overflow-y: hidden!important;
-ms-overflow-x: hidden!important;
}
.m_d_b.flex-container {
display: table !important;
}
.m_d_b.flex-container>div
{
display: table-cell !important;
}
}
</style>
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<style type="text/css">
v\:* { behavior: url(#default#VML); display:inline-block}
o\:* { behavior: url(#default#VML); }
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<xml>
<o:OfficeDocumentSettings>
<o:AllowPNG/>
<o:PixelsPerInch>96</o:PixelsPerInch>
</o:OfficeDocumentSettings>
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<xml>
<w:WordDocument xmlns:w="urn:schemas-microsoft-com:office:word">
<w:DontUseAdvancedTypographyReadingMail/>
</w:WordDocument>
</xml>
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</head>
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<div style="width:100%; height:100%; background-color:#eaebed; overflow:visible; font-size:12px; line-height:15px;">
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<table class="m_w100pc" border="0" cellpadding="0" cellspacing="0" width="600" height="70" align="center" valign="top" style="background-color:#fffffe; margin:auto;">
<tr>
<td valign="top" style="background-color:#fffffe; width:600px; height:70px; vertical-align:top; font-size:0; line-height:0;">
<table class="m_w100pc" border="0" cellpadding="0" cellspacing="0" width="600" align="center" style="margin:auto; width: 600px">
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<a href="https://www.blackhorse.co.uk?elqTrackId=4e890b617e30446d8e4b2c237f21a146&elq=d03f68dd8ace4472a37a3098648a1a46&elqaid=3857&elqat=1&elqCampaignId=855&elqak=8AF5BB376FE19FEC71AC25C7857C891C744127F4A61CC3C90D2F9C7F4A55E08122AD" target="_blank" title="Black Horse" style="font-size:20px; line-height:1.2em; color:#fffffe;">
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</td>
</tr>
</table>
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<!--[4a] - TEXT W CTA -->
<table align="center" bgcolor="#fffffe" border="0" cellpadding="0" cellspacing="0" class="m_w100pc" style="margin:auto; width: 600px; background-color:#fffffe;" width="600">
<tbody>
<tr>
<td align="left" style="padding:30px 20px 10px 20px; mso-padding-alt:25px 20px 15px 20px; font-size:0; line-height:0;" valign="top">
<table align="left" border="0" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td align="left" class="f_TB" style="color:#000001; font-family:arial,helvetica,sans-serif; font-size:22px; line-height:26px; font-weight:bold; text-decoration:none; padding-bottom:20px;">We’re looking into your information request</td>
</tr>
<tr>
<td align="left" class="f_TR" style="color:#000001; font-family:arial,helvetica,sans-serif; font-size:15px; line-height:20px; text-decoration:none; padding-bottom:20px;">You asked us to check if there was a discretionary commission arrangement on your motor finance agreement(s). We have your request(s) and at this stage we don’t need you to do anything else.<br />
<br />
We’ll
be in touch with an update in the next 28 days. It’s taking longer than usual due to the high number of enquiries we are receiving at the moment.<br />
<br />
<span style="font-size: 18px"><strong>If there’s anything else you’d like to tell us about your request</strong></span><br />
<br />
You
can email us at <a href="mailto:motorcommission@blackhorse.co.uk" style="font-weight: normal; text-decoration: underline" target="_blank" title="motorcommission@blackhorse.co.uk">motorcommission@blackhorse.co.uk</a><br />
<br />
Or<br />
<br />
Call us on <strong>0800 022 4844</strong>. Our opening hours are Monday to Friday <strong>8.30am - 6pm</strong> and Saturday <strong>9am - 1pm</strong>.<br />
<br />
You can also write to:<br />
<br />
Customer
Resolutions Operations<br />
Tredegar Park<br />
Pencarn Way<br />
Coedkernew<br />
Newport<br />
South Wales<br />
NP10 8SB<br />
<br />
<strong>Please don’t reply to this email directly as the mailbox isn’t monitored.</strong><br />
<br />
Yours faithfully<br />
Customer Services<br />
<br />
<a href="https://www.blackhorse.co.uk?elqTrackId=87434ab9bc6c4b39bac82be17e7b27ee&elq=d03f68dd8ace4472a37a3098648a1a46&elqaid=3857&elqat=1&elqCampaignId=855&elqcst=272&elqcsid=9971&elqak=8AF5CE9DD9483B39682C35020EBFD83BD2E527F4A61CC3C90D2F9C7F4A55E08122AD" target="_blank" title="Black Horse">
<img alt="Black Horse" border="0" height="auto" src="https://image.e-mail.blackhorse.co.uk/EloquaImages/clients/LloydsBankingGroup2/%7B76a8514f-70a5-444f-9a27-81de24e85d32%7D_logo_white_x2.jpg" style="width: 150px; height: auto; display: block;" width="150" /></a></td>
</tr>
</tbody>
</table>
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</tr>
</tbody>
</table>
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<!-- DYN - FOOTER -->
<!-- F1c FOOTER TEXT -->
<table align="center" border="0" cellpadding="0" cellspacing="0" class="m_w100pc" style="margin:auto; width:600px; background-color:#fffffe;" width="600">
<tbody>
<tr>
<td align="left" class="m_p20" style="font-size:0; line-height:0;">
<table align="center" border="0" cellpadding="0" cellspacing="0" style="width: 100%" width="100%">
<tbody>
<tr>
<td class="m_p0 f_TR" style="font-size:12px; line-height:16px; font-family:arial,helvetica,sans-serif; color:#000001; padding:10px 20px 30px 20px;"><strong>Important Information</strong><br />
This
email is confidential and intended only for the above addressee. It may contain privileged information. If you are not the addressee you must not copy, distribute, disclose or use any of the information in it. If you have received it in error, please delete it and notify the sender.<br />
<br />
<strong>Email address book </strong> – add us to make sure you get our emails.<br />
<br />
<strong>How we use your information </strong>
– review our <a href="https://www.blackhorse.co.uk/privacy.html?elqTrackId=4f58c6a7631742efaca0f2399b8be2ea&elq=d03f68dd8ace4472a37a3098648a1a46&elqaid=3857&elqat=1&elqCampaignId=855&elqcst=272&elqcsid=9972&elqak=8AF51FAB26C0FD59A2D24049305A18EE01CE27F4A61CC3C90D2F9C7F4A55E08122AD" style="font-weight: normal; text-decoration: underline" target="_blank" title="Privacy Policy">Privacy Policy</a><br />
<br />
<strong>Email </strong><br />
To
help us improve the emails we send you, we collect basic information from your device such as when they are opened. For more information please read our <a href="https://www.blackhorse.co.uk/cookies.html?elqTrackId=0fa17b3c3d3a4eefbcba9a3b860f143d&elq=d03f68dd8ace4472a37a3098648a1a46&elqaid=3857&elqat=1&elqCampaignId=855&elqcst=272&elqcsid=9972&elqak=8AF5E8657D20F6F14C93AD90543722F78A6027F4A61CC3C90D2F9C7F4A55E08122AD" style="font-weight: normal; text-decoration: underline" target="_blank"
title="Cookies Policy">Cookies Policy</a><br />
<br />
<strong>Security Information</strong><br />
It can be tricky to spot a scam message. We’ll never send you an email with a direct link to a page that wants you to log on or give personal or banking details.<br />
<br />
Black Horse Limited. Registered office: 25 Gresham Street, London EC2V 7HN.<br />
Registered number: 661204 England and Wales.<br />
Authorised
and regulated by the Financial Conduct Authority.<br />
<br />
Lex Autolease Limited: Registered Office: 25 Gresham Street, London, EC2V 7HN.<br />
Registered Number: 1090741 England and Wales.<br />
Authorised and regulated by the Financial Conduct Authority for credit related regulated and insurance distribution activities.<br />
<br />
Suzuki Financial Services Limited. Registered Office: 33 Old Broad Street, London, EC2N 1HZ.<br />
Registered
Number: 03015566 England and Wales.<br />
Authorised and Regulated by the Financial Conduct Authority.<br />
<br />
International Motors Finance Limited. Registered office: 33 Old Broad Street, London, EC2N 1HZ.<br />
Registered number: 02956040 England and Wales.<br />
Authorised and regulated by the Financial Conduct Authority.<br />
<br />
United Dominions Trust Limited. Registered office. 25 Gresham Street, London EC2V 7HN.<br />
Registered
number: 0184739 England and Wales<br />
Authorised and regulated by the Financial Conduct Authority for credit-related regulated activities<br />
<br />
Shogun Financial Services is a trading style of Shogun Finance Limited. Part of Lloyds Banking Group.<br />
Shogun Finance Limited, registered in England and Wales, registered number 1963821.<br />
Registered Office: 33 Old Broad Street, London, EC2N 1HZ.<br />
Shogun
Finance Limited is authorised and regulated by the Financial Conduct Authority.<br />
<br />
HVF Limited. Registered Office: 25 Gresham Street, London, United Kingdom, EC2V 7HN<br />
Registered in England and Wales with registration Number: 2238952<br />
Authorised and regulated by the Financial Conduct Authority for credit related regulated and insurance distribution activities.</td>
</tr>
</tbody>
</table>
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</tr>
</tbody>
</table>
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