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From: "One Dell Care" <one.dell.care@dell.com>
To: <bob@sarahharvey.com>
Subject: Dell Customer Care | Case # 196901250 from Shaikh, Order # 1008630399 [ thread::s_qB060jITGqPdn8QRHW1D0:: ]
Date: Mon, 2 Sep 2024 14:39:50 +0100
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<https://dellservices.file.force.com/file-asset-public/Picture16?oid=00D0b000000GaMp>
Dear Robert,
Thank you for contacting Dell Customer Care.
I can confirm the full refund of 604.01 GBP Inc VAT issued to the it will
take approximately 5–7 working days for refund to be processed.
In the case you do not receive the credit/refund within the given timeframe,
please come back to me by replying to this email.
Thank you for choosing Dell Technologies. We appreciate your business.
Shaikh Mustaq
Dell | Customer Care
_____
Need Help?
You can visit Order Support | Dell UK
<https://www.dell.com/support/order-status/en-uk/order-support> to get help
on your order with additional features as:
Order Details | Track your Order | Packing Slip | Invoice Copy
Check Warranty | Cancel your order | Return Your Order | Subscribe to
Notification
Please do not change the subject line of the email
_____
You have refunded the incorrect ammount for this order please refund
immediately the correct ammount £604
<https://dellservices.my.salesforce.com/servlet/servlet.ImageServer?oid=00D0b000000GaMp&esid=0186P00000SvYc7&from=ext>
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<html><div>
<div><span style=3D"font-family: arial, helvetica, sans-serif; =
font-size: 16px;"><img alt=3D"Picture1" =
src=3D"https://dellservices.file.force.com/file-asset-public/Picture16?oi=
d=3D00D0b000000GaMp" style=3D"max-width: 1313.23px; width: 240px; =
height: 36.9886px;" title=3D"Picture1"></span></div>
<div><span style=3D"font-size: 16px; font-family: arial, helvetica, =
sans-serif;">Dear Robert,<br><br>Thank you for contacting Dell Customer =
Care.<br><br></span>
<div><span style=3D"font-size: 16px; font-family: arial, helvetica, =
sans-serif;"><span style=3D"color: black;">I can confirm the full refund =
of <span style=3D"color: rgb(46, 62, 68); font-weight: 500; text-align: =
left; text-transform: capitalize; white-space: normal; background-color: =
rgb(255, 255, 255); float: none; display: inline;">604.01 GBP Inc VAT =
issued to the </span></span><span style=3D"color: black;">i</span>t will =
take approximately 5–7 working days for refund to be =
processed.<br><br><span style=3D"line-height: 115%;"><span =
style=3D"line-height: 115%;">In the case you do not receive the =
credit/refund within the given timeframe, please come back to me by =
replying to this email.</span></span></span></div>
<div><span style=3D"font-size: 16px; font-family: arial, helvetica, =
sans-serif;"><span style=3D"line-height: normal;"><span style=3D"color: =
black;"> </span></span></span><br><span style=3D"font-size: 16px; =
font-family: arial, helvetica, sans-serif;"><span style=3D"line-height: =
107%;"><span style=3D"color: black;">Thank you for choosing Dell =
Technologies. We appreciate your =
business.</span></span></span><br><br><span style=3D"font-size: 16px; =
font-family: arial, helvetica, sans-serif;"><span style=3D"line-height: =
normal;"><span style=3D"color: black;">Shaikh Mustaq</span><br><b><span =
style=3D"color: #007cb9;">Dell</span></b><span style=3D"color: =
black;"> | Customer Care</span></span></span></div>
<div align=3D"center" style=3D"text-align: center;"><hr align=3D"center" =
size=3D"1" width=3D"100%"></div>
<div><span style=3D"font-size: 16px; font-family: arial, helvetica, =
sans-serif;"><span style=3D"line-height: 107%;"><b><span =
style=3D"line-height: 107%;"><span style=3D"color: black;">Need =
Help?</span></span></b><br><br><span style=3D"line-height: 107%;"><span =
style=3D"color: black;">You can visit </span></span><a =
href=3D"https://www.dell.com/support/order-status/en-uk/order-support" =
style=3D"color: #0563c1; text-decoration: underline;">Order Support | =
Dell UK</a> <span style=3D"line-height: 107%;"><span style=3D"color: =
black;">to get help on your order with additional features =
as:</span></span></span></span></div>
<table class=3D"Table" style=3D"width: 642px; margin-left: -1px; =
border-collapse: collapse;" width=3D"642">
<tbody>
<tr>
<td nowrap=3D"nowrap" style=3D"width: 119px; padding: 0in 7px 0in 7px; =
height: 10px; background-color: white;"><span style=3D"font-size: 16px; =
font-family: arial, helvetica, sans-serif;"><span style=3D"line-height: =
107%;"><b><span style=3D"line-height: 107%;"><span style=3D"color: =
black;">Order Details</span></span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"width: 25px; padding: 0in 7px 0in 7px; =
height: 10px; background-color: white;"><span style=3D"font-size: 16px; =
font-family: arial, helvetica, sans-serif;"><span style=3D"line-height: =
107%;"><b><span style=3D"line-height: 107%;"><span style=3D"color: =
black;">|</span></span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"width: 132px; padding: 0in 7px 0in 7px; =
height: 10px; background-color: white;"><span style=3D"font-size: 16px; =
font-family: arial, helvetica, sans-serif;"><span style=3D"line-height: =
107%;"><b><span style=3D"line-height: 107%;"><span style=3D"color: =
black;">Track your Order </span></span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"width: 25px; padding: 0in 7px 0in 7px; =
height: 10px; background-color: white;"><span style=3D"font-size: 16px; =
font-family: arial, helvetica, sans-serif;"><span style=3D"line-height: =
107%;"><b><span style=3D"line-height: 107%;"><span style=3D"color: =
black;">|</span></span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"width: 135px; padding: 0in 7px 0in 7px; =
height: 10px; background-color: white;"><span style=3D"font-size: 16px; =
font-family: arial, helvetica, sans-serif;"><span style=3D"line-height: =
107%;"><b><span style=3D"line-height: 107%;"><span style=3D"color: =
black;">Packing Slip </span></span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"width: 25px; padding: 0in 7px 0in 7px; =
height: 10px; background-color: white;"><span style=3D"font-size: 16px; =
font-family: arial, helvetica, sans-serif;"><span style=3D"line-height: =
107%;"><b><span style=3D"line-height: 107%;"><span style=3D"color: =
black;">|</span></span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"width: 181px; padding: 0in 7px 0in 7px; =
height: 10px; background-color: white;"><span style=3D"font-size: 16px; =
font-family: arial, helvetica, sans-serif;"><span style=3D"line-height: =
107%;"><b><span style=3D"line-height: 107%;"><span style=3D"color: =
black;">Invoice Copy </span></span></b></span></span></td>
</tr>
<tr>
<td nowrap=3D"nowrap" style=3D"width: 119px; padding: 0in 7px 0in 7px; =
height: 10px; background-color: white;"><span style=3D"font-size: 16px; =
font-family: arial, helvetica, sans-serif;"><span style=3D"line-height: =
107%;"><b><span style=3D"line-height: 107%;"><span style=3D"color: =
black;">Check Warranty</span></span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"width: 25px; padding: 0in 7px 0in 7px; =
height: 10px; background-color: white;"><span style=3D"font-size: 16px; =
font-family: arial, helvetica, sans-serif;"><span style=3D"line-height: =
107%;"><b><span style=3D"line-height: 107%;"><span style=3D"color: =
black;">|</span></span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"width: 132px; padding: 0in 7px 0in 7px; =
height: 10px; background-color: white;"><span style=3D"font-size: 16px; =
font-family: arial, helvetica, sans-serif;"><span style=3D"line-height: =
107%;"><b><span style=3D"line-height: 107%;"><span style=3D"color: =
black;">Cancel your order</span></span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"width: 25px; padding: 0in 7px 0in 7px; =
height: 10px; background-color: white;"><span style=3D"font-size: 16px; =
font-family: arial, helvetica, sans-serif;"><span style=3D"line-height: =
107%;"><b><span style=3D"line-height: 107%;"><span style=3D"color: =
black;">|</span></span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"width: 135px; padding: 0in 7px 0in 7px; =
height: 10px; background-color: white;"><span style=3D"font-size: 16px; =
font-family: arial, helvetica, sans-serif;"><span style=3D"line-height: =
107%;"><b><span style=3D"line-height: 107%;"><span style=3D"color: =
black;">Return Your Order</span></span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"width: 25px; padding: 0in 7px 0in 7px; =
height: 10px; background-color: white;"><span style=3D"font-size: 16px; =
font-family: arial, helvetica, sans-serif;"><span style=3D"line-height: =
107%;"><b><span style=3D"line-height: 107%;"><span style=3D"color: =
black;">|</span></span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"width: 181px; padding: 0in 7px 0in 7px; =
height: 10px; background-color: white;"><span style=3D"font-size: 16px; =
font-family: arial, helvetica, sans-serif;"><span style=3D"line-height: =
107%;"><b><span style=3D"line-height: 107%;"><span style=3D"color: =
black;">Subscribe to =
Notification</span></span></b></span></span><br><span =
style=3D"font-family: arial, helvetica, sans-serif; font-size: =
16px;"> </span></td>
</tr>
</tbody>
</table>
<div><span style=3D"font-size: 16px; font-family: arial, helvetica, =
sans-serif;"><span style=3D"line-height: normal;"><b><span =
style=3D"color: red;">Please do not change the subject line of the =
email</span></b></span></span></div>
<div align=3D"center" style=3D"text-align: center;"><hr align=3D"center" =
size=3D"1" width=3D"100%"></div>
</div>
</div>
<div> </div>
<div> </div>
<div><span style=3D"color: rgb(0, 0, 0); font-family: 'Times New Roman'; =
font-size: medium; white-space: normal; float: none; display: =
inline;">You have refunded the incorrect ammount for this order please =
refund immediately the correct ammount £604</span></div><img =
src=3D"https://dellservices.my.salesforce.com/servlet/servlet.ImageServer=
?oid=3D00D0b000000GaMp&esid=3D0186P00000SvYc7&from=3Dext"><br><br>thread:=
:s_qB060jITGqPdn8QRHW1D0::</html>
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