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From: "O2" <email@em.o2.com>
To: <bob@sarahharvey.com>
Subject: Robert, an update on our network expansion plans
Date: Wed, 16 Jul 2025 13:44:10 +0100
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Your latest tips and tricks in The Drop from O2
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Your latest tips and tricks in The Drop from O2 | O2 email for the mobile
number ending 6814
<https://clicks.em.o2.com/f/a/MNJoSYSyIFpRxbCFxivngA~~/AAAHahA~/bp0WwuaQ0wyr7FxmRbS1PF8iQYzD62zS0SdUc3SG64kT4qDUIxQRQWOSy_bjJ9L3gWaaiW64HHLl2JTxQrEWX8Q8pZOlz-03tFJWP07Qkb57s-mfcUpx3Zor4_xCTR1E1dTwQ9QxTgh238nUczMU9_vX8bJfvhz3IH2TBHGB31fv844dP4yrxdkTqSCT1TtZcidSJ7JZanBYAaC5xpci3cVihZ1eCDhVGj1TULmKaNbrFjaNEHIdhPStcjOPheALubrqpRof2Q4Sd-2dBFlDqNnjN2hY04RDHzqfVtkMngeD4I4smSn9kgJ8ux5AD3gChEJcdmAoBcGQh8NOIFBgDQ~~>
<https://clicks.em.o2.com/f/a/MNJoSYSyIFpRxbCFxivngA~~/AAAHahA~/bp0WwuaQ0wyr7FxmRbS1PF8iQYzD62zS0SdUc3SG64kT4qDUIxQRQWOSy_bjJ9L3gWaaiW64HHLl2JTxQrEWX8Q8pZOlz-03tFJWP07Qkb57s-mfcUpx3Zor4_xCTR1E1dTwQ9QxTgh238nUczMU9_vX8bJfvhz3IH2TBHGB31fv844dP4yrxdkTqSCT1TtZcidSJ7JZanBYAaC5xpci3cVihZ1eCDhVGj1TULmKaNbrFjaNEHIdhPStcjOPheALubrqpRof2Q4Sd-2dBFlDqNnjN2hY04RDHzqfVtkMngeD4I4smSn9kgJ8ux5AD3gChEJcdmAoBcGQh8NOIFBgDQ~~>
<https://clicks.em.o2.com/f/a/Z3Dtn0G1gkDuk0xc40aKhw~~/AAAHahA~/rvfOdzMmGRNNTPRpYzr-lYVzwlXwnoj8KU09b0eeMTq-i3_nnS9gZmWshsw7NIU2yTWr88mXVOQIPsESDNWC5y-Rbqs4yUGMXHvsZSj2bZkJJ6XFuGj5Qct3GltVUfu3WAXBZFSJxpecPsCJwNinvv7qjhpTobVUpd8p52fusGqZVQlk67yZ1j9gnNNumIPH3C6_6SplHn6nuc_Wmh4M048aPlSDcRFgCTtFdAOKrKz5R56IAuOReRCiWCStwi_8WdcEj6Lse6C4cs5FFUZFCKIR8d94c4ZgBMvMCrE2MEbVWc2XFti3DUUFaIoWAw3zcu_16kbk2bQRYF_4-imzvg~~>
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How we’re keeping you connected
We’re investing £700 million in 2025 to enhance your mobile experience.
Learn how we’re boosting your network.
<https://clicks.em.o2.com/f/a/Tuju6wBppXgtBO7thwj04w~~/AAAHahA~/imi305pPYuG7L6OkZSDZ7Sg2ozlLsEEnWmnziG-RAXbY4Dl5OmnZfLwx20pxMPYJzHGTbsuSqLC-KXiK6OSJC5F6WHjsm08PrqnKVN9vc9Bo5Gto0QdoSFiprueGFBoHkhy1a6NEdqA0HMB082B35TJmB7nAcG8EcwVsv4raGyXCRB6GsOHIt4oFRddQO4ztFuMNVi2jvJ85y4TtCSijKfy-ah4DijV9W3R9j85JyDeN-azaGZ_LJzkGdF319j0qtiR-WAMIkLx9XJkWDcw-tUrS7OkYdHVpehDcJ_9EtoAmO8LI-cYQzRlrigc5fsJbJC54fI2RdWOIj7A_PZfEsA~~>
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How we’re transforming your customer services
Discover what we’re doing to support you by resolving issues more quickly,
slashing waiting times and eliminating common pain points.
<https://clicks.em.o2.com/f/a/hIom5Xo0WCAIfDIi0p5F-A~~/AAAHahA~/UQjmaMdHnrkFNJjUN--ZZhmG3chPG1HEhbu0dBlZ1bH_eke1-W5mv4ex6IzsivyjTu39ca34ZIqz-jl9Teh0m-ukwHxN2Baiac0_juVXU6yUlCq81UuzAn_lohSNos9XRsgrXwugFi1xiQ0tg2oFFjOiCR5CuHmBMqmWo7ckxg3UIxqP6goziRSmoeV_J3AG_Y2n6mfC2wlWx5Qd5QFDWR0qDPJfustICTidHL3LBD7yMZzDbQ0z6b-f1zL80EyNUb0s4eRbj6w1nTM7YEq53w74NQMXdckwbb97O5GcliyNU3oNUygYKNq_URvvMqSPw89xqpqv239MBQuFqOCVBgKZh-7Mo9ZPWc0498f-8BY~>
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<https://clicks.em.o2.com/f/a/EXTXmCljb-JE2SsfWDGMPw~~/AAAHahA~/HMlbStiuJCemXUdxXc1KqJCbHWfx5_viBGJ1Vs_mb_A9S8r3Bsutltwn4XxQC106YQZPGp1Bproei2SSjXRa_D7giq0Mp62On0-DN2a1_RnViJVJprj6coU0M5s1i-UxpnasYGup6u3k-UnnkcgavPX0ACkx7FldkMTyOTHXx2cdzdji7lH9hUtWuyX9LlAfUJoppjfGcbI-aP-nY3JH7wrjGuao8MD529W6YMOXhBjAODR8sq-tqiU09gaHtxlEF7xNE4cOI_Ci_q1rF3kt5a98YYpVOyJ3sB0rhXtr5FrWUqCanBWXdbAZgGcE9RTzXB7YBU6QAAvrP_h73sOkjQ~~>
How we’re keeping you safe from scams, at no extra cost
We’re preventing 50 million scams and nuisance calls every month thanks to
your free Call Defence service. Learn how it works.
<https://clicks.em.o2.com/f/a/_fYxbiCO_cUqsLB9DVJqGA~~/AAAHahA~/Q0vYqzMgo1d_MphqZ2i0sNmdhhINWeHSaNEaqCRaXWxdZYfAlCsFdlblfhX0M1iogOLjAlCJz9gmifcnM2UOaPUU23jzB7q9MwIYKhl4wZkUUzO_ShwVJuwrQWRe8oXLxqV_PRmScWIWdzg2yQdlNKnFC6IT37f4I0q1foypGtgG9TOtfUF2JJRqRypQHd1kmoZGM5TlsxW6Ly0O1vX52vMKm8M6eVx0dfDJq77TGeZWzrFtfH9KQJugM5P5hT6BKIpzq5F2CM0eBn_zShBtvReGorT5mUqb3JQPoBTo5dhN48VB2Eb3UlOuH1w0mafK206hXd5kf8ZZHZSw4zV7cQ~~>
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collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt;" =
valign=3D"middle">=0A=
<a =
href=3D"https://clicks.em.o2.com/f/a/WcDw1nwiu5elOL_H1d1zjA~~/AAAHahA~/na=
NHLsnbqbAsGMuOILduAbkNM-uo7j2DDf179pLycilDnp7NVNTOmTHzQQ5PtKOyayE_3apesR9=
6g2jpu3p7hZe1uGlGzX44NA2lir6N-10~" target=3D"_blank">=0A=
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src=3D"https://cdn.braze.eu/appboy/communication/assets/image_assets/imag=
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0pt;">=0A=
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mso-table-rspace: 0pt;">=0A=
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<td style=3D"font-size: 0; height: 40px; width: 40px; border-collapse: =
collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt;" =
valign=3D"middle">=0A=
<a =
href=3D"https://clicks.em.o2.com/f/a/TRck-5YtVcny4b13PXqqWQ~~/AAAHahA~/Zr=
xzsI_ZYYRdYUxy9lVBusQt99aFp80C25AZjdEO2Eqq-chF69tDD03MSHZvjqCXucYbxWYp7Ob=
H23e4YX6nbttyVIfeigGK3p-zYqeb7IbgcYyMvEyQTcWEfR0r1JMn" target=3D"_blank">=0A=
<img alt=3D"IG" height=3D"40" =
src=3D"https://cdn.braze.eu/appboy/communication/assets/image_assets/imag=
es/665076b806fc8c069de103ce/original.png?1716549304" =
style=3D"border-radius: 20px 20px 20px 20px; display: block; height: =
auto; line-height: 100%; outline: none; text-decoration: none; =
-ms-interpolation-mode: bicubic; border-width: 0;" width=3D"40">=0A=
</a>=0A=
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role=3D"presentation" style=3D"float: none; display: inline-table; =
border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: =
0pt;">=0A=
<tbody>=0A=
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<td style=3D"border-collapse: collapse; mso-table-lspace: 0pt; =
mso-table-rspace: 0pt; padding: 0;" valign=3D"middle">=0A=
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" style=3D"border-radius: 20px 20px 20px 20px; =
width: 40px; border-collapse: collapse; mso-table-lspace: 0pt; =
mso-table-rspace: 0pt;">=0A=
<tbody>=0A=
<tr>=0A=
<td style=3D"font-size: 0; height: 40px; width: 40px; border-collapse: =
collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt;" =
valign=3D"middle">=0A=
<a =
href=3D"https://clicks.em.o2.com/f/a/B3VPR12d_szQFSiAgHRo1w~~/AAAHahA~/3p=
1DWDBMPUHudKGAewAJPcegqirCVfcL34L5rjXRrLqGIGhc4ZOXOCuIFKoFZ-rj0rFI_WhYFv5=
N1VDLSnajDuOiapc7wyxoOBgbQC3mVdfslmfcBIFJ6RqU3-f-nGY5RixYxln9FSpVeVeDaJlA=
Sw~~" target=3D"_blank">=0A=
<img alt=3D"YT" height=3D"40" =
src=3D"https://cdn.braze.eu/appboy/communication/assets/image_assets/imag=
es/665076b90e6f9605f1b02a1e/original.png?1716549305" =
style=3D"border-radius: 20px 20px 20px 20px; display: block; height: =
auto; line-height: 100%; outline: none; text-decoration: none; =
-ms-interpolation-mode: bicubic; border-width: 0;" width=3D"40">=0A=
</a>=0A=
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<!--[if mso | IE]></td></tr></table><table align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"width:564px;" width=3D"564" ><tr><td =
style=3D"line-height:0;font-size:0;mso-line-height-rule:exactly;"><![endi=
f]-->=0A=
<div class=3D"r e y" style=3D"background: #eeeeee; background-color: =
#eeeeee; max-width: 564px; margin: 0px auto;">=0A=
<table align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" style=3D"background: #eeeeee; width: 100%; =
border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: =
0pt;" bgcolor=3D"#eeeeee">=0A=
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<td style=3D"direction: ltr; font-size: 0; border-collapse: collapse; =
mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding: 30px 16px 50px; =
border-style: none;" align=3D"left">=0A=
<!--[if mso | IE]><table role=3D"presentation" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0"><tr><td =
style=3D"vertical-align:middle;width:532px;" ><![endif]-->=0A=
<div class=3D"g h" style=3D"font-size: 0; direction: ltr; display: =
inline-block; vertical-align: middle; width: 100%;" align=3D"left">=0A=
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" style=3D"vertical-align: middle; border-collapse: =
collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-style: =
none;" width=3D"100%">=0A=
<tbody>=0A=
<tr>=0A=
<td align=3D"left" class=3D"x m" style=3D"font-size: 0; padding-bottom: =
16px; word-break: break-word; border-collapse: collapse; =
mso-table-lspace: 0pt; mso-table-rspace: 0pt;">=0A=
<div style=3D"" align=3D"left">=0A=
<p style=3D"mso-line-height-alt: 15px; display: block; margin: 0;"><span =
style=3D"font-size: 11px; font-family: 'Arial', sans-serif; font-weight: =
400; color: #73737d; line-height: 136%; mso-line-height-alt: 15px;">How =
do I know this is really from O2?</span></p>=0A=
<p style=3D"mso-line-height-alt: 15px; display: block; margin: 0;"><span =
style=3D"font-size: 11px; font-family: 'Arial', sans-serif; font-weight: =
400; color: #73737d; line-height: 136%; mso-line-height-alt: =
15px;"> </span></p>=0A=
<p style=3D"mso-line-height-alt: 15px; display: block; margin: 0;"><span =
style=3D"font-size: 11px; font-family: 'Arial', sans-serif; font-weight: =
400; color: #73737d; line-height: 136%; mso-line-height-alt: 15px;">Real =
O2 emails always show the last four digits of your mobile number at the =
top. If an email doesn't, forward it to </span><span style=3D"font-size: =
11px; font-family: 'Arial', sans-serif; font-weight: 400; color: =
#0050ff; line-height: 136%; text-decoration: underline; =
mso-line-height-alt: 15px;"><a href=3D"mailto:spam@o2.com" =
style=3D"color: #0050ff; text-decoration: underline;" =
target=3D"_blank">SPAM@o2.com</a></span><span style=3D"font-size: 11px; =
font-family: 'Arial', sans-serif; font-weight: 400; color: #0050ff; =
line-height: 136%; mso-line-height-alt: 15px;"> </span><span =
style=3D"font-size: 11px; font-family: 'Arial', sans-serif; font-weight: =
400; color: #73737d; line-height: 136%; mso-line-height-alt: 15px;">and =
we'll investigate. There's more about phishing </span><span =
style=3D"font-size: 11px; font-family: 'Arial', sans-serif; font-weight: =
400; color: #0050ff; line-height: 136%; text-decoration: underline; =
mso-line-height-alt: 15px;"><a =
href=3D"https://clicks.em.o2.com/f/a/GfH0nmx8LjMasZRZ9CTuag~~/AAAHahA~/Qm=
DT-yXvKZGWl8MZqW5gKsNZYojsUM1W69s5CXByVxPRLuychQWWapgj2F1Uv3qcW9j3C5-4os_=
S2GIwAea0j1M5Yd0qHW-A6hd6MY-stoE2-enWK1BlBZrcmttldG824fe-A96kncNnMKTV2y3O=
M5phC3eGa6TyuI7m0-Yy-PX5-EXRUIQ_ey3xaCnYEX3fXRJQ0iIyPcTcrUtHNqnuoq5twhRYW=
rXXXKWVyopUIrjsqZ0AnFX7_ZSyA7ZGReVt6Ds3DIxdFRhW3wQUJeylSFrFtjhMV-XGlaXr6Z=
0zOzafns0yT9AFyWmMN2y9LSvw3qSgCsY_OrieuC-vjhiz6dglCddaeF9sNdzjF79ow80~" =
style=3D"color: #0050ff; text-decoration: underline;" =
target=3D"_blank">here</a></span><span style=3D"font-size: 11px; =
font-family: 'Arial', sans-serif; font-weight: 400; color: #73737d; =
line-height: 136%; mso-line-height-alt: 15px;">.</span></p>=0A=
<p style=3D"mso-line-height-alt: 15px; display: block; margin: 0;"><span =
style=3D"font-size: 11px; font-family: 'Arial', sans-serif; font-weight: =
400; color: #73737d; line-height: 136%; mso-line-height-alt: =
15px;"> </span></p>=0A=
<p style=3D"mso-line-height-alt: 15px; display: block; margin: 0;"><span =
style=3D"font-size: 11px; font-family: 'Arial', sans-serif; font-weight: =
400; color: #73737d; line-height: 136%; mso-line-height-alt: 15px;">This =
email is from Telef=C3=B3nica UK Limited, a registered company in =
England and Wales. Regarding consumer credit, Telef=C3=B3nica UK Limited =
is authorised and regulated by the Financial Conduct Authority. Firm =
Reference Number: 718822</span></p>=0A=
<p style=3D"mso-line-height-alt: 15px; display: block; margin: 0;"><span =
style=3D"font-size: 11px; font-family: 'Arial', sans-serif; font-weight: =
400; color: #73737d; line-height: 136%; mso-line-height-alt: =
15px;"> </span></p>=0A=
<p style=3D"mso-line-height-alt: 15px; display: block; margin: 0;"><span =
style=3D"font-size: 11px; font-family: 'Arial', sans-serif; font-weight: =
400; color: #73737d; line-height: 136%; mso-line-height-alt: =
15px;">Registered office: 500 Brook Drive, Reading, RG2 6UU. Registered =
no: =E2=81=A01743099=E2=81=A0. Please don't reply to this =
email.</span></p>=0A=
</div>=0A=
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padding-bottom: 16px; word-break: break-word; border-collapse: collapse; =
mso-table-lspace: 0pt; mso-table-rspace: 0pt;">=0A=
<div class=3D"i" style=3D"">=0A=
<!--[if mso | IE]><table role=3D"presentation" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" align=3D"left"><tr><td =
style=3D"padding:0;padding-top:0;padding-left:0;padding-right:8px;padding=
-bottom:0;"><![endif]-->=0A=
<a class=3D"l m" =
href=3D"https://clicks.em.o2.com/f/a/PMAAmXKHCW6I0gLEA-lgQA~~/AAAHahA~/s-=
FK63cMFGDetIVT9mHZ29ZSLEUPY8eNOLeOXUFLrUtz2H2_S7mx1CkXTru5HlBGF3P8jmBf6KK=
gB_bfdEO2kpVltY4nrXzg1xX8mhN13jzH0d7AUN07YgXUko7AV8zdAeaZc3TifM-BOppE1r9O=
OtvCZfz9yZE3_RH-JSqTEHzH6eU688Du2eHDS1TzLf0Ocqo8WO5Db8bCzbglYA-ii1CQYntLg=
xviw-LkDUzGDVOjcyPWYsp_vofAyMilgPzZ9Ro0VHkrLvt1DyJdn7R8Cg~~" =
target=3D"_blank" style=3D"display: inline-block; color: #000000; =
font-family: 'Arial', sans-serif; font-size: 13px; font-weight: normal; =
line-height: 0; text-decoration: none; text-transform: none; padding: 0 =
8px 0 0;">=0A=
<span style=3D"font-size: 11px; font-family: 'Arial', sans-serif; =
font-weight: 400; color: #0050ff; line-height: 136%; text-decoration: =
underline; mso-line-height-alt: 15px;">Terms & Conditions</span>=0A=
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style=3D"padding:0;padding-top:0;padding-left:0;padding-right:8px;padding=
-bottom:0;"><![endif]-->=0A=
<a class=3D"l m" =
href=3D"https://clicks.em.o2.com/f/a/_LVBSbG9W1qYi0s4xs_ZEA~~/AAAHahA~/_T=
NqdNvvD6dwjQTlidBbS-o4p23IzxjIadF8T2cBj_kf6iYpZWT1RBU7oT-YhCWqwyuvse_LK9E=
y57gytjZKaYfqzSsNdyxaCj4Tcye9NbuG2c1CQausrByvVWpQOlboCYY5sptLfAMPTLEJm417=
1UJmnAxbzm1MCV9uwrJ9FoubxilLaG734vpziNU3CYeykArvX7GiGQpjhUGYTJQxonlBfCQSW=
KHs0wHfc1ia7D71V_q8UMIKKMWVjApRDHmtgHs3e0y5Vu5dRVwhwLOw8Qzs6JdASEVRpD6uul=
z70Xo~" target=3D"_blank" style=3D"display: inline-block; color: =
#000000; font-family: 'Arial', sans-serif; font-size: 13px; font-weight: =
normal; line-height: 0; text-decoration: none; text-transform: none; =
padding: 0 8px 0 0;">=0A=
<span style=3D"font-size: 11px; font-family: 'Arial', sans-serif; =
font-weight: 400; color: #0050ff; line-height: 136%; text-decoration: =
underline; mso-line-height-alt: 15px;">Privacy Policy</span>=0A=
</a>=0A=
<!--[if mso | IE]></td><td =
style=3D"padding:0;padding-top:0;padding-left:0;padding-right:0;padding-b=
ottom:0;"><![endif]-->=0A=
<a class=3D"l" =
href=3D"https://clicks.em.o2.com/f/a/afT4IQvrwlo2ZXqd9WjdTA~~/AAAHahA~/ta=
PRaFou8GS9Yd2h0YQsJvQl2G85fkSExv_YvGZiSUtRgf1K0kwynZ44Tjye15XWfDkvZHqh3GA=
_g4IcYWCVEuN7XNlWkrO3woNIZYCV5pISmoMM0iVvZwI-KUjTeXKgOk7dKdEElku7NfP02xlJ=
vZ_t3PhbHuGCD1ajFb5gCxn-NOiLyifPFx3xItjqw1ljQgfj3Pc2vhEPxG4_05HltkpoaQhS3=
vs4tbyTj6wV0YKcadCFMsA3W1QJeBf-891CRg8yhHZso9vouwbOynyIeg~~" =
target=3D"_blank" style=3D"display: inline-block; color: #000000; =
font-family: 'Arial', sans-serif; font-size: 13px; font-weight: normal; =
line-height: 0; text-decoration: none; text-transform: none; padding: =
0;">=0A=
<span style=3D"font-size: 11px; font-family: 'Arial', sans-serif; =
font-weight: 400; color: #0050ff; line-height: 136%; text-decoration: =
underline; mso-line-height-alt: 15px;">Unsubscribe</span>=0A=
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word-break: break-word; border-collapse: collapse; mso-table-lspace: =
0pt; mso-table-rspace: 0pt;">=0A=
<div style=3D"" align=3D"left"><p style=3D"mso-line-height-alt: 15px; =
display: block; margin: 0;"><span style=3D"font-size: 11px; font-family: =
'Arial', sans-serif; font-weight: 400; color: #73737d; line-height: =
136%; mso-line-height-alt: 15px;">0247</span></p></div>=0A=
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<img border=3D"0" width=3D"1" height=3D"1" alt=3D"" =
src=3D"https://clicks.em.o2.com/q/5MYHiKAoh-5-0667SbOkLA~~/AAAHahA~/N0XGJ=
Luiuutgu4UEsR4kf1wVtZWdhSwXhtfCSMGaQ9uwiwS2K1Z18W-p2Y_dj_TSeXBlQ4hq53rDQI=
FUgyxa8g~~">
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