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From: "Kiree Robinson" <marketing@fidelity-group.co.uk>
To: "Bob Home" <bob@sarahharvey.com>
Subject: Immediate action required: submit your holiday schedule updates
Date: Mon, 19 May 2025 15:10:16 +0100
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Dear Bob,
To ensure that your business remains fully accessible to clients and
customers during the upcoming bank holidays, please review your operational
requirements and submit any necessary changes to your telephone system's
auto attendant messages at your earliest convenience.
To request changes, please email support@fidelity-group.co.uk with the
subject line 'Holiday Changes'.
Important deadlines
* Wednesday, 21 May (EOD) for the 26 May Bank Holiday
* Wednesday, 20 August (EOD) for the 25 August Bank Holiday
Submissions received after these dates will be processed on a best-effort
basis, and we cannot guarantee timely implementation.
To avoid disruption, please ensure your changes are submitted before the
relevant deadline. If you have any questions or require assistance please
contact our support team on 0800 840 6800.
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componentpaddingright=3D"20px" componentpaddingtop=3D"20px" =
style=3D"line-height: 15pt;"><span style=3D"line-height: 15pt;"><font =
face=3D"Arial, Helvetica" style=3D"font-size: 11pt; line-height: =
15pt;"><span style=3D"line-height: 15pt;">Dear <span>Bob</span>, =
</span><div><span style=3D"line-height: =
15pt;"><br></span></div><div><span style=3D"line-height: 15pt;">To =
ensure that your business remains fully accessible to clients and =
customers during the upcoming <b>bank holidays,</b>
please review your operational requirements and submit any necessary =
changes to <b>your telephone system's </b></span><span =
style=3D"background-color: transparent; font-size: 11pt;"><b>auto =
attendant messages</b> at your earliest =
convenience. </span></div><div><span style=3D"line-height: =
15pt;"><br></span></div><div><span style=3D"line-height: 15pt;">To =
request changes, please email <b>support@fidelity-group.co.uk</b> with =
the subject line '<b>Holiday =
Changes'</b>.</span></div></font></span></div>
</td></tr>
</tbody></table>
</div>
</td></tr>
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style=3D"border:0px;padding:0px 0px;border-collapse:collapse;" =
valign=3D"top">
<div class=3D"zpelement-wrapper" id=3D"elm_1740584770490" =
style=3D";word-wrap:break-word;overflow:hidden;padding-right:0px;backgrou=
nd-color:;">
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class=3D"zpAlignPos" =
style=3D"padding:0px;border:0px;border-collapse:collapse; =
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mso-table-rspace:0pt;word-break:break-word;-ms-text-size-adjust: =
100%;-webkit-text-size-adjust: 100%;" width=3D"100%">
=09
<tbody><tr><td class=3D"paddingcomp" =
style=3D"border:0px;padding:7px =
15px;font-size:12pt;font-family:Arial,Helvetica;line-height:15pt;border-t=
op:0px none ; border-bottom:0px none =
;padding-top:10px;padding-bottom:5px;padding-right:20px;padding-left:20px=
">
<div componentlineheight=3D"15pt" =
componentpaddingbottom=3D"5px" componentpaddingleft=3D"20px" =
componentpaddingright=3D"20px" componentpaddingtop=3D"10px" =
style=3D"line-height: 15pt;"><span><font face=3D"Arial, Helvetica" =
style><b style><font style=3D"font-size: 11pt;">Important =
deadlines</font></b><div style><ul style=3D"font-size: 11pt;"><li =
style=3D"color: rgb(0, 0, 0); font-family: Arial, Helvetica; font-size: =
11pt;"><span>Wednesday, 21 May (EOD) for the 26 May Bank =
Holiday</span></ul><ul style=3D"font-size: 11pt;"><li style=3D"color: =
rgb(0, 0, 0); font-family: Arial, Helvetica; font-size: =
11pt;">Wednesday, 20 August (EOD) for the 25 August Bank =
Holiday</ul></div></font></span></div>
</td></tr>
</tbody></table>
</div>
</td></tr>
<tr><td class=3D"txtsize" id=3D"elm_1740584983203" =
style=3D"border:0px;padding:0px 0px;border-collapse:collapse;" =
valign=3D"top">
<div class=3D"zpelement-wrapper" id=3D"elm_1740584983203" =
style=3D";word-wrap:break-word;overflow:hidden;padding-right:0px;backgrou=
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mso-table-rspace:0pt;word-break:break-word;-ms-text-size-adjust: =
100%;-webkit-text-size-adjust: 100%;" width=3D"100%">
=09
<tbody><tr><td class=3D"paddingcomp" =
style=3D"border:0px;padding:7px =
15px;font-size:12pt;font-family:Arial,Helvetica;line-height:15pt;border-t=
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>
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componentpaddingbottom=3D"1px" componentpaddingleft=3D"20px" =
componentpaddingright=3D"20px" componentpaddingtop=3D"5px" =
style=3D"line-height: 15pt;"><span><font face=3D"Arial, Helvetica" =
style><span style=3D"font-size: 11pt;">Submissions received after these =
dates will be processed on a</span><b style=3D"font-size: 11pt;"> =
best-effort basis</b><span style=3D"font-size: 11pt;">, and we cannot =
guarantee timely implementation. </span><div style=3D"font-size: =
11pt;"><span><br></span></div><div style><span style=3D"font-size: =
11pt;">To avoid disruption, please ensure your changes are submitted =
before the relevant deadline.
If you have any questions or require assistance please contact our =
support team on </span><b style><font style=3D"font-size: 12pt;">0800 =
840 6800</font><span style=3D"font-size: =
11pt;">.</span></b></div></font></span></div>
</td></tr>
</tbody></table>
</div>
</td></tr>
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