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; Tue, 16 Dec 2025 18:27:06 +0000
From: "Amazon Prime" <prime@amazon.co.uk>
To: <bob@sarahharvey.com>
Subject: Your Prime billing issue has been resolved
Date: Tue, 16 Dec 2025 18:27:05 -0000
Message-ID: <0102019b286a7a1d-8055d283-d1dc-409e-83df-1af5d73a6b1a-000000@eu-west-1.amazonses.com>
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<https://www.amazon.co.uk/gp/r.html?C=UFX22VG5VSTA&K=3VC2G24OFS62N&M=urn:rtn:msg:202512161827043ce2e5f190a54b9a938d6fe81030p0eu&R=3GTWIXD74WEWY&T=O&U=https%3A%2F%2Fimages-eu.ssl-images-amazon.com%2Fimages%2FG%2F01%2Fnav%2Ftransp.gif&H=MNXCCS6LJKOYAMGKUYUVXC81ZDYA&ref_=pe_102848511_1080018641_opens>
Your access to Prime has been restored͏ ͏ ͏ ͏ ͏
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
͏
<https://www.amazon.co.uk/gp/r.html?C=UFX22VG5VSTA&K=3VC2G24OFS62N&M=urn:rtn:msg:202512161827043ce2e5f190a54b9a938d6fe81030p0eu&R=1XPPBZYLVA98X&T=C&U=https%3A%2F%2Fwww.amazon.co.uk%3Fref_%3Dpe_102848511_1080018641_LG0000IMG_LG99&H=XKJNI9K1PXVQEJKJT5UT2ZBOIUEA&ref_=pe_102848511_1080018641_LG0000IMG_LG99>
Your access to Prime has been restored
Hello robert home,
Your payment issue has been resolved and your access to Prime has been
restored.
Your payment method on file has been charged £95.00 for your Prime
membership. Your plan will renew each year, starting on 14 December 2026.
Thank you for being a valued Prime member.
Amazon Customer Service
Amazon.co.uk is a trading name for Amazon EU Sarl, for Amazon Europe Core
Sarl and for Amazon Media EU Sarl, all of which have their registered office
at 38 avenue John F. Kennedy, L-1855 Luxembourg.
©2025 Amazon.com, Inc. or its affiliates. Amazon and all related marks are
trademarks of Amazon.com, Inc. or its affiliates.
You can always access your account information and update your preferred
payment method by clicking here
<https://www.amazon.co.uk/gp/r.html?C=UFX22VG5VSTA&K=3VC2G24OFS62N&M=urn:rtn:msg:202512161827043ce2e5f190a54b9a938d6fe81030p0eu&R=3W3VT45NSCXO6&T=C&U=https%3A%2F%2Fwww.amazon.co.uk%2Fgp%2Fprimecentral%2FeditPaymentPreference%2Fref%3Dpe_102848511_1080018641_em_bps&H=5UVBCFEMYBEKT3RSCCVXXQGLVS4A&ref_=pe_102848511_1080018641_em_bps>
or following these steps:
1. Go to www.amazon.co.uk
<https://www.amazon.co.uk/gp/r.html?C=UFX22VG5VSTA&K=3VC2G24OFS62N&M=urn:rtn:msg:202512161827043ce2e5f190a54b9a938d6fe81030p0eu&R=3CDAJGIT8PWMZ&T=C&U=https%3A%2F%2Fwww.amazon.co.uk%3Fref_%3Dpe_102848511_1080018641&H=6A0TKTU9XSCVPXTLGJCB6EEIT2IA&ref_=pe_102848511_1080018641>
.
2. Hover over "Accounts & Lists" at the top right of any page.
3. Click "Your Prime Membership" under the pop-up menu.
4. Sign in with your e-mail address and password.
5. Under "Preferred Payment Method" on the left-hand side, click "Edit
payment method".
6. Follow the on-screen instructions to update your card, choose a different
card, or add a new card.
<https://m.media-amazon.com/images/G/01/outbound/OutboundTemplates/Smile_Logo_Light._BG240,242,242_.png>
<https://m.media-amazon.com/images/G/01/outbound/OutboundTemplates/Smile_Logo_Dark.png>
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has been restored͏ ‌   ­͏ ‌ =
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  ­</div><div class=3D"body" lang=3D"en" dir=3D"auto"><!--[if =
mso | IE]><table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"rootContent-outlook" role=3D"presentation" =
style=3D"width:600px;" width=3D"600" bgcolor=3D"#1a98ff" ><tr><td =
style=3D"line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![=
endif]--><div class=3D"rootContent" =
style=3D"background:#1a98ff;background-color:#1a98ff;margin:0px =
auto;max-width:600px;"><table align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"background:#1a98ff;background-color:#1a98ff;width:100%;"><tbody>=
<tr><td style=3D"direction:ltr;font-size:0px;padding:0px 0px 4px =
0px;text-align:left;"><!--[if mso | IE]><table role=3D"presentation" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0"><![endif]--> <!-- PRIME =
LOGO --> <!-- ALEXA LOGO --><!-- AMAZON BUSINESS LOGO --> =
<!-- All European Union marketplaces need to use dma compliant =
logo --> <!--[if mso | IE]><tr><td align=3D"left" class=3D"" =
width=3D"600px" ><![endif]--> <table class=3D"amazon-logo" =
cellpadding=3D"0" cellspacing=3D"0" border=3D"0" role=3D"presentation" =
width=3D"100%" style=3D"width:100%;" bgcolor=3D"white" =
data-sonar-role=3D"header"><tr><td class=3D"full zeroborder content" =
padding=3D"0"><!--[if mso]><table cellpadding=3D"0" cellspacing=3D"0" =
border=3D"0" role=3D"presentation" style=3D"width:600px"><tr><td =
style=3D"width:600px"><![endif]--> <a =
href=3D"https://www.amazon.co.uk/gp/r.html?C=3DUFX22VG5VSTA&K=3D3VC2G24OF=
S62N&M=3Durn:rtn:msg:202512161827043ce2e5f190a54b9a938d6fe81030p0eu&R=3D1=
XPPBZYLVA98X&T=3DC&U=3Dhttps%3A%2F%2Fwww.amazon.co.uk%3Fref_%3Dpe_1028485=
11_1080018641_LG0000IMG_LG99&H=3DXKJNI9K1PXVQEJKJT5UT2ZBOIUEA&ref_=3Dpe_1=
02848511_1080018641_LG0000IMG_LG99" target=3D"_blank"><img =
src=3D"https://m.media-amazon.com/images/G/01/outbound/OutboundTemplates/=
Prime_Established_Logo_Light._BG255,255,255_.png" height=3D"72" =
style=3D"height:72px;border:0;display:block;max-height:72px;background-co=
lor:#ffffff" class=3D"light-img" alt=3D"Amazon Prime"> <!--[if !mso]><! =
--><img =
src=3D"https://m.media-amazon.com/images/G/01/outbound/OutboundTemplates/=
Prime_Established_Logo_Dark.png" height=3D"72" =
style=3D"height:72px;display:none;border:0;max-height:72px;" =
class=3D"dark-img" alt=3D"Amazon Prime"><!--<![endif]--> </a><!--[if =
mso]></td></tr></table><![endif]--> </td></tr></table><!--[if mso | =
IE]></td></tr><![endif]--> <!--[if mso | =
IE]></table><![endif]--></td></tr></tbody></table></div><!--[if mso | =
IE]></td></tr></table><![endif]--><!--[if mso | IE]><table =
align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
class=3D"rootContent-outlook" role=3D"presentation" =
style=3D"width:600px;" width=3D"600" bgcolor=3D"#1a98ff" ><tr><td =
style=3D"line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![=
endif]--><div class=3D"rootContent" =
style=3D"background:#1a98ff;background-color:#1a98ff;margin:0px =
auto;max-width:600px;"><table align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"background:#1a98ff;background-color:#1a98ff;width:100%;"><tbody>=
<tr><td style=3D"direction:ltr;font-size:0px;padding:4px 8px 4px =
8px;text-align:left;"><!--[if mso | IE]><table role=3D"presentation" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0"><![endif]--> <!--[if =
mso | IE]><tr><td align=3D"left" =
class=3D"sonar-transactional-copy-outlook =
sonar-transactional-copy-v1-outlook" width=3D"600px" ><![endif]--> =
<!--[if mso]><style type=3D"text/css">.rio-card-text =
p{margin-top:1.2em}</style><table align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"rio-card-text-outlook" =
role=3D"presentation" style=3D"width:584px;" width=3D"584" =
bgcolor=3D"#ffffff" ><tr><td =
style=3D"line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![=
endif]--><div class=3D"rio-card-text" =
style=3D"background:#ffffff;background-color:#ffffff;margin:0px =
auto;border-radius:4px;max-width:584px;"><table align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"background:#ffffff;background-color:#ffffff;width:100%;border-ra=
dius:4px;"><tbody><tr><td =
style=3D"direction:ltr;font-size:0px;padding:4px 8px 4px =
8px;text-align:left;"><!--[if mso | IE]><table role=3D"presentation" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0"><tr><td align=3D"left" =
class=3D"" width=3D"584px" ><table align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"" role=3D"presentation" =
style=3D"width:568px;" width=3D"568" ><tr><td =
style=3D"line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![=
endif]--><div style=3D"margin:0px auto;max-width:568px;"><table =
align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" style=3D"width:100%;"><tbody><tr><td =
style=3D"direction:ltr;font-size:0px;padding:0;text-align:left;"><!--[if =
mso | IE]><table role=3D"presentation" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0"><tr><td align=3D"left" class=3D"" =
style=3D"width:568px;" ><![endif]--><div class=3D"mj-column-per-100 =
mj-outlook-group-fix" =
style=3D"font-size:0;line-height:0;text-align:left;display:inline-block;w=
idth:100%;direction:ltr;"><!--[if mso | IE]><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" ><tr><td =
style=3D"align:left;vertical-align:top;width:568px;" ><![endif]--><div =
class=3D"mj-column-per-100 mj-outlook-group-fix" =
style=3D"font-size:0px;text-align:left;direction:ltr;display:inline-block=
;vertical-align:top;width:100%;"><table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" role=3D"presentation" width=3D"100%"><tbody><tr><td =
style=3D"vertical-align:top;padding:0;"><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%"><tbody><tr><td align=3D"left" =
style=3D"font-size:0px;padding:0;word-break:break-word;"><div =
style=3D"font-family:Ember,'Amazon =
Ember',Arial,sans-serif;font-size:15px;line-height:1;text-align:left;colo=
r:#000000;"><h2 style=3D"margin:0;padding:0;font-family:Ember,'Amazon =
Ember',Arial,sans-serif;font-weight:700;font-size:18px;line-height:22px;c=
olor:#0F1111;" class=3D"rio-header rio-header-194">Your access to Prime =
has been restored</h2></div></td></tr><tr><td align=3D"left" =
class=3D"rio-spacer" =
style=3D"font-size:0px;padding:0;word-break:break-word;"><div =
aria-hidden=3D"true" =
style=3D"height:8px;line-height:8px"> </div></td></tr><tr><td =
align=3D"left" =
style=3D"font-size:0px;padding:0;word-break:break-word;"><div =
style=3D"font-family:Ember,'Amazon =
Ember',Arial,sans-serif;font-size:15px;font-weight:400;line-height:20px;t=
ext-align:left;color:#0F1111;"><span class=3D"rio-text =
rio-text-237"><b>Hello robert home,</b> <br aria-hidden=3D"true"><br =
aria-hidden=3D"true">
Your payment issue has been resolved and your access to Prime has been =
restored. <br aria-hidden=3D"true"><br aria-hidden=3D"true">
Your payment method on file has been charged =C2=A395.00 for your Prime =
membership. Your plan will renew each year, starting on 14 December =
2026. <br aria-hidden=3D"true"><br aria-hidden=3D"true">
Thank you for being a valued Prime member. <br aria-hidden=3D"true">
Amazon Customer =
Service</span></div></td></tr></tbody></table></td></tr></tbody></table><=
/div><!--[if mso | IE]></td></tr></table><![endif]--></div><!--[if mso | =
IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if=
mso | IE]></td></tr></table></td></tr><tr><td align=3D"left" class=3D"" =
width=3D"584px" ><table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"" role=3D"presentation" =
style=3D"width:568px;" width=3D"568" ><tr><td =
style=3D"line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![=
endif]--><div style=3D"margin:0px auto;max-width:568px;"><table =
align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" style=3D"width:100%;"><tbody><tr><td =
style=3D"direction:ltr;font-size:0px;padding:0;text-align:left;"><!--[if =
mso | IE]><table role=3D"presentation" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0"><tr><td align=3D"left" class=3D"" =
style=3D"width:568px;" ><![endif]--><div class=3D"mj-column-per-100 =
mj-outlook-group-fix" =
style=3D"font-size:0;line-height:0;text-align:left;display:inline-block;w=
idth:100%;direction:ltr;"><!--[if mso | IE]><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" ><tr><td =
style=3D"align:left;vertical-align:top;width:568px;" ><![endif]--><div =
class=3D"mj-column-per-100 mj-outlook-group-fix" =
style=3D"font-size:0px;text-align:left;direction:ltr;display:inline-block=
;vertical-align:top;width:100%;"><table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" role=3D"presentation" width=3D"100%"><tbody><tr><td =
style=3D"vertical-align:top;padding:0;"><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%"><tbody> =
</tbody></table></td></tr></tbody></table></div><!--[if mso | =
IE]></td></tr></table><![endif]--></div><!--[if mso | =
IE]></td></tr></table><![endif]--></td></tr></tbody></table></div><!--[if=
mso | =
IE]></td></tr></table></td></tr></table><![endif]--></td></tr></tbody></t=
able></div><!--[if mso | IE]></td></tr></table></td></tr><![endif]--> =
<!--[if mso | =
IE]></table><![endif]--></td></tr></tbody></table></div><!--[if mso | =
IE]></td></tr></table><![endif]--><!--[if mso | IE]><table =
align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
class=3D"rootContent-outlook" role=3D"presentation" =
style=3D"width:600px;" width=3D"600" bgcolor=3D"#1a98ff" ><tr><td =
style=3D"line-height:0px;font-size:0px;mso-line-height-rule:exactly;"><![=
endif]--><div class=3D"rootContent" =
style=3D"background:#1a98ff;background-color:#1a98ff;margin:0px =
auto;max-width:600px;"><table align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"background:#1a98ff;background-color:#1a98ff;width:100%;"><tbody>=
<tr><td style=3D"direction:ltr;font-size:0px;padding:4px 0px 0px =
0px;text-align:left;"><!--[if mso | IE]><table role=3D"presentation" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0"><![endif]--> <!--[if =
mso | IE]><tr><td align=3D"left" class=3D"sonar-footer-outlook =
sonar-footer-v1-outlook" width=3D"600px" ><![endif]--><style =
type=3D"text/css">.footer-card li,.footer-card =
p{color:#494d4d}.footer-card p{margin-top:20px}.footer-card =
a{color:#007185!important;text-decoration:none!important}@media =
(prefers-color-scheme:dark){.footer-card{background-color:#303333!importa=
nt}.footer-card a{color:#6ed6e6!important}.footer-card li,.footer-card =
p,.footer-text{color:#c8cccc!important}.lightFooterImg{display:none!impor=
tant}.darkFooterImg{display:block!important}}[data-ogsb] =
.footer-card{background-color:#303333!important}[data-ogsc] .footer-card =
a{color:#6ed6e6!important}[data-ogsc] .footer-card li,[data-ogsc] =
.footer-card p,[data-ogsc] =
.footer-text{color:#c8cccc!important}[data-ogsc] =
.lightFooterImg{display:none!important}[data-ogsc] =
.darkFooterImg{display:block!important}</style><table =
class=3D"footer-card" data-sonar-role=3D"footer" width=3D"100%" =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0" role=3D"presentation" =
style=3D"background-color:#F0F2F2;width:100%;"><tr><td width=3D"100%" =
align=3D"left" =
style=3D"width:100%;padding-bottom:4px;text-align:left"><table =
width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
role=3D"presentation" style=3D"width:100%;"><tr><td =
class=3D"footer-text" style=3D"width:100%;padding:0 16px 16px =
16px;font-family:Ember,'Amazon =
Ember',Arial,sans-serif;font-size:14px;line-height:20px;color:#494D4D;"><=
div style=3D"margin-top:20px;">Amazon.co.uk is a trading name for Amazon =
EU Sarl, for Amazon Europe Core Sarl and for Amazon Media EU Sarl, all =
of which have their registered office at 38 avenue John F. Kennedy, =
L-1855 Luxembourg. <br />=C2=A92025 Amazon.com, Inc. or its affiliates. =
Amazon and all related marks are trademarks of Amazon.com, Inc. or its =
affiliates.</div> <div style=3D"margin-top:20px;">You can always access =
your account information and update your preferred payment method by <a =
href=3D"https://www.amazon.co.uk/gp/r.html?C=3DUFX22VG5VSTA&K=3D3VC2G24OF=
S62N&M=3Durn:rtn:msg:202512161827043ce2e5f190a54b9a938d6fe81030p0eu&R=3D3=
W3VT45NSCXO6&T=3DC&U=3Dhttps%3A%2F%2Fwww.amazon.co.uk%2Fgp%2Fprimecentral=
%2FeditPaymentPreference%2Fref%3Dpe_102848511_1080018641_em_bps&H=3D5UVBC=
FEMYBEKT3RSCCVXXQGLVS4A&ref_=3Dpe_102848511_1080018641_em_bps" =
rel=3D"nofollow">clicking here</a><a rel=3D"nofollow"></a> or following =
these steps:<br aria-hidden=3D"true">
<ol>
<li>Go to <a =
href=3D"https://www.amazon.co.uk/gp/r.html?C=3DUFX22VG5VSTA&K=3D3VC2G24OF=
S62N&M=3Durn:rtn:msg:202512161827043ce2e5f190a54b9a938d6fe81030p0eu&R=3D3=
CDAJGIT8PWMZ&T=3DC&U=3Dhttps%3A%2F%2Fwww.amazon.co.uk%3Fref_%3Dpe_1028485=
11_1080018641&H=3D6A0TKTU9XSCVPXTLGJCB6EEIT2IA&ref_=3Dpe_102848511_108001=
8641" rel=3D"nofollow">www.amazon.co.uk</a>.</li>
<li>Hover over "Accounts & Lists" at the top right of any =
page.</li>
<li>Click "Your Prime Membership" under the pop-up menu.</li>
<li>Sign in with your e-mail address and password.</li>
<li>Under "Preferred Payment Method" on the left-hand side, click "Edit =
payment method".</li>
<li>Follow the on-screen instructions to update your card, choose a =
different card, or add a new card.</li>
</ol></div></td></tr></table><img =
src=3D"https://m.media-amazon.com/images/G/01/outbound/OutboundTemplates/=
Smile_Logo_Light._BG240,242,242_.png" alt=3D"Amazon.co.uk" height=3D"43" =
width=3D"86" align=3D"left" class=3D"lightFooterImg" =
style=3D"display:block;"> <!--[if !mso]><! --><img =
src=3D"https://m.media-amazon.com/images/G/01/outbound/OutboundTemplates/=
Smile_Logo_Dark.png" alt=3D"Amazon.co.uk" height=3D"43" width=3D"86" =
align=3D"left" class=3D"darkFooterImg" =
style=3D"display:none;"><!--<![endif]--></td></tr></table><!--[if mso | =
IE]></td></tr><![endif]--> <!--[if mso | =
IE]></table><![endif]--></td></tr></tbody></table></div><!--[if mso | =
IE]></td></tr></table><![endif]--></div><img width=3D"1" height=3D"1" =
src=3D"https://www.amazon.co.uk/gp/r.html?C=3DUFX22VG5VSTA&K=3D3VC2G24OFS=
62N&M=3Durn:rtn:msg:202512161827043ce2e5f190a54b9a938d6fe81030p0eu&R=3D29=
IYAKHMYCB5&T=3DE&U=3Dhttps%3A%2F%2Fimages-eu.ssl-images-amazon.com%2Fimag=
es%2FG%2F01%2Fnav%2Ftransp.gif&H=3D6D43H9KBOJ3HBAYYVJTREHGL5YIA&ref_=3Dpe=
_102848511_1080018641_open" alt=3D"" /></body></html>
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