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From: "The National Lottery" <news@info.national-lottery.co.uk>
To: <bob@sarahharvey.com>
Subject: Robert, review your limits for spring
Date: Thu, 20 Mar 2025 20:26:46 -0000
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Make a change with our responsible play tools
<https://click.info.national-lottery.co.uk/?qs=54db51c47bf7f77be7101cc3c33042f31bccad3221cfd6eb077372053b2b51d981e92a03452bfcc7a56acdea901b34f6ce65ed78b642f674>
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SIGN IN
Dear Robert,
Whilst we know that most players already play our games in a responsible
way, with spring approaching, it might be the perfect opportunity for
players to set or review their limits to ensure that playing our games
remains fun.
Setting limits helps players to stay in control and manage their National
Lottery play in a way that’s right for them. Whether it’s setting a limit
for the first time or making an adjustment, our online limit-setting tools
are easy and quick to use.
Players can set the following limits:
• A weekly deposit limit to keep track of how much they add to their account
• A weekly spend limit to manage how much they spend
• A play limit to control the number of Instant Win Games that can be played
in 24 hours
We encourage all our players to take a moment this spring to set or review
their limits.
<https://click.info.national-lottery.co.uk/?qs=54db51c47bf7f77bd260d16c1ea0e1c10a10ff750de2e1f0d84d5da334aa87dfbce1719d89ad81c14daf7f39a0f99d0b12d202d36129a992>
set limits today
Visit our healthy play webpage for more information and tools
<https://click.info.national-lottery.co.uk/?qs=54db51c47bf7f77bbc4bfbdd9e2484700e20598b25c5aa4a5a78b31ea2731e3da661c4ca5f67f5e95533d3ae9465474a94def08d27092664>
to help support responsible play.
Kind regards,
Paul Lambert
Head of Customer and Retail Care
The National Lottery
www.national-lottery.co.uk/responsible-play
<https://click.info.national-lottery.co.uk/?qs=54db51c47bf7f77bbc4bfbdd9e2484700e20598b25c5aa4a5a78b31ea2731e3da661c4ca5f67f5e95533d3ae9465474a94def08d27092664>
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You can reset your password here
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Keep your details safe!
• Use a secure password that’s easy for you to remember but hard for others
to guess.
• Use a password that's unique for your National Lottery account and not
used by you elsewhere. If you do use the same password elsewhere, you should
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• Find out more about how to keep your account safe and protect yourself
against lottery scams by visiting
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Players must be 18 or over and physically located in the UK or Isle of Man.
Account Terms, Games Rules and Procedures apply. Game Specific Rules also
apply for Set For Life.
Dream big play small
<https://click.info.national-lottery.co.uk/?qs=54db51c47bf7f77bbc4bfbdd9e2484700e20598b25c5aa4a5a78b31ea2731e3da661c4ca5f67f5e95533d3ae9465474a94def08d27092664>
®
National Lottery games should always be fun, playing in a way that is right
for you. Using our handy toolkit
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you can set limits, take time out or set up reminders.
Help is at hand. If you’re worried about playing too much, contact GamCare
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, available 24/7 on 0808 8020 133
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Dear Robert,<br>
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<span style=3D"font-family:'Montserrat', sans-serif =
!important;">Whilst we know that most players already play our games in =
a responsible way, with spring approaching, it might be the perfect =
opportunity for players to set or review their limits to ensure that =
playing our games remains fun.
<br>
<br>Setting limits helps players to stay in control and manage their =
National Lottery play in a way that=E2=80=99s right for them. Whether =
it=E2=80=99s setting a limit for the first time or making an adjustment, =
our <strong>online limit-setting tools </strong>are easy and quick to =
use.<br>
<br>Players can set the following limits:
<br> =E2=80=A2 <strong>A weekly deposit limit</strong> to keep track of =
how much they add to their account<br>
=E2=80=A2 <strong>A weekly spend limit</strong> to manage how much they =
spend <br>
=E2=80=A2 <strong>A play limit</strong> to control the number of Instant =
Win Games that can be played in 24 hours<br><br>
We encourage all our players to take a moment this spring to set or =
review their limits.
<br><br>
<a =
href=3D"https://click.info.national-lottery.co.uk/?qs=3D54db51c47bf7f77bd=
260d16c1ea0e1c10a10ff750de2e1f0d84d5da334aa87dfbce1719d89ad81c14daf7f39a0=
f99d0b12d202d36129a992" class=3D"fancy" target=3D"_blank" =
style=3D"font-family:'Montserrat', sans-serif !important; color:#ffffff; =
font-size:16px; line-height:17px; font-weight:900; display:inline-block; =
padding:15px 50px 16px 50px; background-color:#000080; color:#ffffff; =
text-decoration:none; border-radius:25px; text-transform:uppercase;">
set limits today
</a><br>
<br>
Visit our healthy play webpage for more <a =
href=3D"https://click.info.national-lottery.co.uk/?qs=3D54db51c47bf7f77bb=
c4bfbdd9e2484700e20598b25c5aa4a5a78b31ea2731e3da661c4ca5f67f5e95533d3ae94=
65474a94def08d27092664">information and tools </a> to help support =
responsible play.
<br>
<br>
</p>
</td>
</tr>
<tr>
<td style=3D"padding:0px 0px 20px 0px;">
<p style=3D"margin:0; font-family:Arial, Helvetica, sans-serif; =
color:#444444; font-size:16px; line-height:21px; font-weight:400;">
<span style=3D"font-family:'Montserrat', sans-serif !important;">
<span style=3D"font-family:'Montserrat', sans-serif =
!important;">Kind regards, <br>Paul Lambert<br>Head of Customer and =
Retail Care<br>The National Lottery<br>
<a =
href=3D"https://click.info.national-lottery.co.uk/?qs=3D54db51c47bf7f77bb=
c4bfbdd9e2484700e20598b25c5aa4a5a78b31ea2731e3da661c4ca5f67f5e95533d3ae94=
65474a94def08d27092664">www.national-lottery.co.uk/responsible-play</a>
</span></p>
</td>
</tr>
</table>
</div>
<!-- Service Comms Module end -->
=20
<!-- footer start -->
<table role=3D"presentation" width=3D"100%" border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0">
<tr>
<td class=3D"pad20" align=3D"center" style=3D"padding:10px 0px 10px =
0px;" bgcolor=3D"#000080"> </td>
</tr>
<tr>
<td class=3D"pad20" align=3D"center" style=3D"padding:20px 0px 40px =
0px;" bgcolor=3D"#f0f0f0">
<table width=3D"580" class=3D"wFull" role=3D"presentation" =
align=3D"center" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
style=3D"width:580px;">
<tr>
<td align=3D"left" style=3D"padding:0px 0px 10px 0px;">
<h3 style=3D"margin:0; font-family:Arial, Arial, Helvetica, =
sans-serif; color:#444444; font-size:16px; line-height:20px; =
font-weight:700; text-transform:uppercase;">
<span style=3D"font-family:'Montserrat', sans-serif =
!important;">
Forgotten your password?
</span>
</h3>
</td>
</tr>
<tr>
<td align=3D"left">
<p style=3D"margin:0; font-family:Arial, Helvetica, sans-serif; =
color:#444444; font-size:14px; line-height:18px; font-weight:400;">
<span style=3D"font-family:'Montserrat', sans-serif =
!important;">
You can <a =
href=3D"https://click.info.national-lottery.co.uk/?qs=3D54db51c47bf7f77ba=
4ffd74d1432d49af31aa89bc3cff9e556fb04cae15b24464638c36f786f7721d5817d9f03=
c578121fdd325f0025e7d5" style=3D"color:#3460F2; text-decoration:none;" =
target=3D"_blank">reset your password here</a>. If you need a hand with =
anything else, please <a =
href=3D"https://click.info.national-lottery.co.uk/?qs=3D267886d160ee5bc97=
b7324b806e2f090a98258934eebedd31faa356c1e08fe8d0f208c196464f8ef83670a4ac7=
d72b0dec144c60aeec3c78" style=3D"color:#3460F2; text-decoration:none;" =
target=3D"_blank">contact us</a>.
</span>
</p>
</td>
</tr><tr>
<td aria-hidden=3D"true" height=3D"30" style=3D"height:30px; =
font-size:1px; line-height:1px;"> </td>
</tr>
</table> <table role=3D"presentation" width=3D"580" =
class=3D"wFull" align=3D"center" border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0" style=3D"width:580px;">
<tr>
<td>
<table role=3D"presentation" width=3D"559" class=3D"wFull" =
align=3D"left" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
style=3D"width:580px;">
<tr>
<td aria-hidden=3D"true" class=3D"h" valign=3D"top" =
width=3D"46" style=3D"width:36px; padding:4px 10px 0px 0px;"><img =
src=3D"https://image.info.national-lottery.co.uk/lib/fe2911737364047f7c10=
79/m/1/security_vulnerability.png" width=3D"36" height=3D"36" =
style=3D"display:block;" border=3D"0" alt=3D"Security" /></td>
<td width=3D"412" class=3D"wFull" align=3D"left" =
style=3D"width:320px; padding:0px 0px 20px 0px;">=20
<!--[if !mso]><!-- -->
<div class=3D"mob" align=3D"left" =
style=3D"mso-hide:all;display:none;max-height:0;overflow:hidden;" =
valign=3D"top">
<img =
src=3D"https://www.cdn-national-lottery.co.uk/c/i/bespoke/icons/security-=
vulnerability.svg" width=3D"36" height=3D"36" style=3D"display:block; =
margin-bottom:10px;" border=3D"0" alt=3D"Security" />
</div>
<!--<![endif]-->
<p style=3D"margin:0; font-family:Arial, Helvetica, =
sans-serif; color:#444444; font-size:14px; line-height:18px; =
font-weight:400;"> <span style=3D"font-family:'Montserrat', sans-serif =
!important;"><strong>Keep your details safe!</strong>=20
<br>
• Use a secure password that=E2=80=99s easy for you to =
remember but hard for others to guess. <br>
•
Use a password that's unique for your National Lottery account and not =
used by you elsewhere. If you do use the same password elsewhere, you =
should change it. <br>
• Find out more about how to keep your account safe and protect =
yourself against lottery scams by visiting <a =
href=3D"https://click.info.national-lottery.co.uk/?qs=3D267886d160ee5bc98=
c851ac3c5835f9ab414d9f1eab4d4dd2d61ceb27d88fa1cbbb4f5b4453a741ca942cd8de6=
0c8a4627162a3cc1c73156">https://www.national-lottery.co.uk/security</a> =
</span> </p>
</td>
</tr>
</table>
<!--[if gte mso 9]> </td> <td width=3D"28" =
style=3D"width:28px;" aria-hidden=3D"true"></td> <td> =
<![endif]-->
</td>
</tr>
</table>
<table role=3D"presentation" width=3D"580" class=3D"wFull" =
align=3D"center" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
style=3D"width:580px;">
<tr>
=20
</tr>
</table>
<table role=3D"presentation" width=3D"580" class=3D"wFull" =
align=3D"center" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
style=3D"width:580px;">
<tr>
=20
</tr>
<tr>
<td aria-hidden=3D"true" height=3D"30" style=3D"height:30px; =
font-size:1px; line-height:1px;"> </td>
</tr>
</table>
<table role=3D"presentation" width=3D"580" class=3D"wFull" =
align=3D"center" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
style=3D"width:580px;">
<tr>
<td aria-hidden=3D"true" class=3D"h" valign=3D"top" width=3D"36" =
style=3D"width:36px; padding:4px 10px 0px 0px;"><img =
src=3D"https://image.info.national-lottery.co.uk/lib/fe2911737364047f7c10=
79/m/1/18plus_icon.png" width=3D"36" height=3D"36" =
style=3D"display:block;" border=3D"0" alt=3D"18+" /></td>
<td width=3D"534" class=3D"wFull" align=3D"left" =
style=3D"width:534px;;">
<!--[if !mso]><!-- -->
<div class=3D"mob" align=3D"left" =
style=3D"mso-hide:all;display:none;max-height:0;overflow:hidden;" =
valign=3D"top">
<img =
src=3D"https://image.info.national-lottery.co.uk/lib/fe2911737364047f7c10=
79/m/1/18plus_icon.png" width=3D"36" height=3D"36" =
style=3D"display:block; margin-bottom:10px;" border=3D"0" alt=3D"18+" />
</div>
<!--<![endif]-->
<p style=3D"margin:0; font-family:Arial, Helvetica, sans-serif; =
color:#444444; font-size:14px; line-height:18px; font-weight:400;">
<span style=3D"font-family:'Montserrat', sans-serif =
!important;">
Players must be 18 or over and physically located in the UK =
or Isle of Man. Account Terms, Games Rules and Procedures apply. Game =
Specific Rules also apply for Set For Life.
</span>
</p>
</td>
</tr>
</table>
<table role=3D"presentation" width=3D"580" class=3D"wFull" =
align=3D"center" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
style=3D"width:580px;">
<tr>
<td aria-hidden=3D"true" height=3D"30" style=3D"height:30px; =
font-size:1px; line-height:1px;"> </td>
</tr>
=20
<tr>
<td aria-hidden=3D"true" height=3D"30" style=3D"height:30px; =
font-size:1px; line-height:1px;"> </td>
</tr>
</table>
<table role=3D"presentation" width=3D"580" class=3D"wFull" =
align=3D"center" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
style=3D"width:580px;">
<tr>
<td>
<table role=3D"presentation" width=3D"356" class=3D"wFull" =
align=3D"left" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
style=3D"width:356px;">
<tr>
<td align=3D"left" style=3D"padding:0px 0px 10px 0px;">
<h3 style=3D"margin:0; font-family:Arial, Arial, Helvetica, =
sans-serif; color:#3460F2; font-size:16px; line-height:20px; =
font-weight:700; text-transform:uppercase;">
<span style=3D"font-family:'Montserrat', sans-serif =
!important;">
<a =
href=3D"https://click.info.national-lottery.co.uk/?qs=3D54db51c47bf7f77bb=
c4bfbdd9e2484700e20598b25c5aa4a5a78b31ea2731e3da661c4ca5f67f5e95533d3ae94=
65474a94def08d27092664">Dream big play small<sup>®</sup></a>
</span>
</h3>
</td>
</tr>
<tr>
<td align=3D"left" style=3D"padding:0px 0px 10px 0px;">
<p style=3D"margin:0; font-family:Arial, Helvetica, =
sans-serif; color:#444444; font-size:14px; line-height:18px; =
font-weight:400;">
<span style=3D"font-family:'Montserrat', sans-serif =
!important;">
National Lottery games should always be fun, playing in a =
way that is right for you. Using our handy <a =
href=3D"https://click.info.national-lottery.co.uk/?qs=3D54db51c47bf7f77bd=
260d16c1ea0e1c10a10ff750de2e1f0d84d5da334aa87dfbce1719d89ad81c14daf7f39a0=
f99d0b12d202d36129a992" style=3D"color:#3460F2; text-decoration:none;" =
target=3D"_blank">toolkit</a> you can set limits, take time out or set =
up reminders.
</span>
</p>
</td>
</tr>
<tr>
<td align=3D"left" style=3D"padding:0px 0px 20px 0px;">
<p style=3D"margin:0; font-family:Arial, Helvetica, =
sans-serif; color:#444444; font-size:14px; line-height:18px; =
font-weight:400;">
<span style=3D"font-family:'Montserrat', sans-serif =
!important;">
Help is at hand. If you=E2=80=99re worried about playing =
too much, contact <a =
href=3D"https://click.info.national-lottery.co.uk/?qs=3D267886d160ee5bc96=
f2e782aa6b40ddbc14b0c96e0704b2bb5bf6d1a75cbd9d66b2dbf96f397495bede02f6bac=
4a1d32f3c3cd3c9b1781c2">GamCare</a>, available 24/7 on =
0808 8020 133
</span>
</p>
</td>
</tr>
</table>
<!--[if gte mso 9]> </td> <td width=3D"28" =
style=3D"width:28px;" aria-hidden=3D"true"></td> <td> =
<![endif]-->
<table role=3D"presentation" width=3D"196" class=3D"wFull" =
align=3D"right" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
style=3D"width:196px;">
<tr>
<td align=3D"left" style=3D"padding:0px 0px 30px 0px;">
<a =
href=3D"https://click.info.national-lottery.co.uk/?qs=3D267886d160ee5bc96=
f2e782aa6b40ddbc14b0c96e0704b2bb5bf6d1a75cbd9d66b2dbf96f397495bede02f6bac=
4a1d32f3c3cd3c9b1781c2" target=3D"_blank"><img =
src=3D"https://image.info.national-lottery.co.uk/lib/fe2911737364047f7c10=
79/m/1/problem_gambling.png" width=3D"120" height=3D"60" =
style=3D"display:block;" border=3D"0" alt=3D"Problem Gambling Support" =
/></a>
</td>
</tr>
<tr>
<td align=3D"left">
<a class=3D"gamstop_img" =
href=3D"https://click.info.national-lottery.co.uk/?qs=3D267886d160ee5bc9f=
fbb79ee1135e8372e615f2360b71e11b17c0685c71ea35aa20913d42bb1df9d33e3f4f7ff=
4e79334d857ffc3673018f" target=3D"_blank"><img =
src=3D"https://image.info.national-lottery.co.uk/lib/fe2911737364047f7c10=
79/m/1/gamstop_dgahy.png" width=3D"164" height=3D"30" =
style=3D"display:block;" border=3D"0" alt=3D"GAMSTOP" /></a>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td class=3D"pad20" align=3D"center" style=3D"padding:20px 0px 40px =
0px;" bgcolor=3D"#ffffff">
<table role=3D"presentation" width=3D"580" class=3D"wFull" =
align=3D"center" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
style=3D"width:580px;">
<tr>
<td align=3D"left" style=3D"padding:0px 0px 10px 0px;">
<p style=3D"margin:0; font-family:Arial, Helvetica, sans-serif; =
color:#444444; font-size:14px; line-height:18px; font-weight:400;">
<span style=3D"font-family:'Montserrat', sans-serif =
!important;">
You are receiving this email as it contains important =
information about your National Lottery account.<br>
=20
</p>
<p style=3D"margin:0; font-family:Arial, Helvetica, sans-serif; =
color:#444444; font-size:14px; line-height:18px; font-weight:400;"><a =
href=3D"https://view.info.national-lottery.co.uk/?qs=3D8bb0e5ddfbef634631=
0cf8c80fef621df0d0f6437162a189c16dedeb55ecb4e9f7862722596dfb91b5b42193868=
6b0892cb51b53a4f8debdf1fdfd00fb452d340487671f7e815e25" =
style=3D"font-family:'Montserrat', sans-serif !important; =
color:##3460F2; text-decoration:underline;" target=3D"_blank"> View =
email in browser</a> <br>
=20
</p>
</td>
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<tr>
<td align=3D"left" style=3D"padding:0px 0px 20px 0px;">
<p style=3D"margin:0; font-family:Arial, Helvetica, sans-serif; =
color:#444444; font-size:14px; line-height:18px; font-weight:700;">
<span style=3D"font-family:'Montserrat', sans-serif =
!important;">
This email was sent to bob@sarahharvey.com
</span>
</p>
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<tr>
<td align=3D"left" style=3D"padding:0px 0px 10px 0px;">
<p style=3D"margin:0; font-family:Arial, Helvetica, sans-serif; =
color:#444444; font-size:14px; line-height:18px; font-weight:400;">
<span style=3D"font-family:'Montserrat', sans-serif =
!important;">
Please do not reply to this email as replies cannot be =
monitored. If you would like to contact us please email our National =
Lottery Customer Care team at <a =
href=3D"mailto:help@national-lottery.co.uk" style=3D"color:#3460F2; =
text-decoration:none;" target=3D"_blank">help@national-lottery.co.uk</a> =
for assistance.
</span>
</p>
</td>
</tr>
<tr>
<td align=3D"left" style=3D"padding:0px 0px 10px 0px;">
<p style=3D"margin:0; font-family:Arial, Helvetica, sans-serif; =
color:#444444; font-size:14px; line-height:18px; font-weight:400;">
<span style=3D"font-family:'Montserrat', sans-serif =
!important;">Allwyn Entertainment Ltd Registered Office: Tolpits Lane, =
Watford, WD18 9RN.Registered in England and Wales No. 13157556.
</span>
</p>
</td>
</tr>
<tr>
<td align=3D"left" style=3D"padding:0px 0px 10px 0px;">
<p style=3D"margin:0; font-family:Arial, Helvetica, sans-serif; =
color:#444444; font-size:14px; line-height:18px; font-weight:400;">
<span style=3D"font-family:'Montserrat', sans-serif =
!important;">
<a =
href=3D"https://click.info.national-lottery.co.uk/?qs=3D267886d160ee5bc9f=
193b8b37a61d9d693ba6352ca7835c8e9624be2fb798a855be257bee2642723c584577a03=
752158a24175780b97bfc8" style=3D"color:#3460F2; text-decoration:none;" =
target=3D"_blank">Privacy Policy</a> | <a =
href=3D"https://click.info.national-lottery.co.uk/?qs=3D267886d160ee5bc97=
b7324b806e2f090a98258934eebedd31faa356c1e08fe8d0f208c196464f8ef83670a4ac7=
d72b0dec144c60aeec3c78" style=3D"color:#3460F2; text-decoration:none;" =
target=3D"_blank">Contact us</a> | <a =
href=3D"https://click.info.national-lottery.co.uk/?qs=3D54db51c47bf7f77ba=
4ffd74d1432d49af31aa89bc3cff9e556fb04cae15b24464638c36f786f7721d5817d9f03=
c578121fdd325f0025e7d5" style=3D"color:#3460F2; text-decoration:none;" =
target=3D"_blank">Forgot password</a> |
</p>
</td>
</tr>
</table>
</td>
</tr>
</table>
=20
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