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Reply-To: "Kai Bron" <ifollow@efl.com>
From: "Kai Bron" <ifollow@efl.com>
To: <bob@sarahharvey.com>
References: <029F43C1-BA99-43EA-8811-AD07E0963B6C@sarahharvey.com>
In-Reply-To: <029F43C1-BA99-43EA-8811-AD07E0963B6C@sarahharvey.com>
Subject: Re: Coventry city
Date: Wed, 24 Jun 2026 09:22:54 +0100
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Hi Bob,
Just wanted to let you know that I cancelled your subscription's
auto-renewal, just like you asked. You won't be charged anymore and can
still use your subscription until it runs out.
Just a heads up though, we need three working days' notice for
cancellations. If you cancel within that time, you might get charged for the
next period and we can't do refunds for that payment.
Thank you for using iFollow. We hope to see you again in the future.
Kind regards,
iFollow
Kai
<https://eucattachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6ODA0OTAwMTc3MjcsImRvbWFpbiI6InN0cmVhbWFtZy5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTY1MzUzMX0.9Qbq2oKNYe4oBSJEAMoOEqHayaS2bg-tUZWfHjTVbK0>
On Wed, 24 Jun at 7:42 AM , Bob Home <bob@sarahharvey.com> wrote:
ℹ️ External sender — Be cautious with unexpected requests. Verify the sender
before sharing information.
I have tried to cancel this subscription several time and still had no
reply. I do not expect any fees to be taken from my account on July 1 st
2026.
Robert Home
Bob@sarahharvey.com
Coventry City
Yet another scam from an awful provider
Please respond!
Robert home
Sent from my iPhone
On 15 Jun 2026, at 06:26, EFL - iFollow <ifollow@efl.com> wrote:
Hello Bob,
Thank you for reaching out to iFollow. This is an automatic confirmation
that we’ve received your query and created a support ticket for you:
2148576.
To assist you as quickly as possible, could you please provide the following
details by replying to this email. We must receive these before we can reply
to your query.
· Full Name:
· Email Address:
· Club Name:
For general information about iFollow, you may find our
<https://efl.streamamg.com/support/home> iFollow Help Centre useful.
Additionally, if you have questions about Sky Sports coverage, please visit
our <https://www.efl.com/how-to-watch/sky-sports-q-and-a/> Sky Sports Q&A.
If the FAQ pages don’t resolve your query or you need further assistance,
simply reply to this email, and one of our support team members will be in
touch as soon as possible.
Best regards,
iFollow
<https://eucattachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6ODA0NDA4MTg1ODIsImRvbWFpbiI6InN0cmVhbWFtZy5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTY1MzUzMX0.f8EhDoneA6mHQTB0hQnxqMrLOe8TPBYqQOh-SzGrzAI>
2148576:1653531
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<meta http-equiv=3D"Content-Type" content=3D"text/html; =
charset=3Dutf-8"><div style=3D"font-family:arial, sans-serif; =
font-size:14px;">=0D
<div style=3D"font-family:arial, sans-serif; font-size:14px">=0D
<div dir=3D"ltr">=0D
<div dir=3D"ltr"><div>=0D
<div dir=3D"ltr" style=3D"box-sizing: border-box; word-break: =
break-word; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: =
arial, sans-serif; font-size: 14px; font-style: normal; =
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400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: =
0px; text-transform: none; widows: 2; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; white-space: normal; =
text-decoration-thickness: initial; text-decoration-style: initial; =
text-decoration-color: initial">Hi Bob,</div>=0D
<div dir=3D"ltr" style=3D"box-sizing: border-box; word-break: =
break-word; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: =
arial, sans-serif; font-size: 14px; font-style: normal; =
font-variant-ligatures: normal; font-variant-caps: normal; font-weight: =
400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: =
0px; text-transform: none; widows: 2; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; white-space: normal; =
text-decoration-thickness: initial; text-decoration-style: initial; =
text-decoration-color: initial"><br></div>=0D
<div dir=3D"ltr" style=3D"box-sizing: border-box; word-break: =
break-word; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: =
arial, sans-serif; font-size: 14px; font-style: normal; =
font-variant-ligatures: normal; font-variant-caps: normal; font-weight: =
400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: =
0px; text-transform: none; widows: 2; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; white-space: normal; =
text-decoration-thickness: initial; text-decoration-style: initial; =
text-decoration-color: initial">Just wanted to let you know that I =
cancelled your subscription's auto-renewal, just like you asked. You =
won't be charged anymore and can still use your subscription until it =
runs out. </div>=0D
<div dir=3D"ltr" style=3D"box-sizing: border-box; word-break: =
break-word; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: =
arial, sans-serif; font-size: 14px; font-style: normal; =
font-variant-ligatures: normal; font-variant-caps: normal; font-weight: =
400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: =
0px; text-transform: none; widows: 2; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; white-space: normal; =
text-decoration-thickness: initial; text-decoration-style: initial; =
text-decoration-color: initial"><br></div>=0D
<div dir=3D"ltr" style=3D"box-sizing: border-box; word-break: =
break-word; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: =
arial, sans-serif; font-size: 14px; font-style: normal; =
font-variant-ligatures: normal; font-variant-caps: normal; font-weight: =
400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: =
0px; text-transform: none; widows: 2; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; white-space: normal; =
text-decoration-thickness: initial; text-decoration-style: initial; =
text-decoration-color: initial"><em dir=3D"ltr">Just a heads up though, =
we need three working days' notice for cancellations. If you cancel =
within that time, you might get charged for the next period and we can't =
do refunds for that payment.</em></div>=0D
<div><span rel=3D"tempredactor"><div><span dir=3D"ltr" =
rel=3D"tempredactor"><br></span></div>=0D
<div><span dir=3D"ltr" rel=3D"tempredactor">Thank you for using iFollow. =
We hope to see you again in the future.</span></div>=0D
<div><br></div>=0D
<div><span dir=3D"ltr" rel=3D"tempredactor" style=3D"font-family: arial, =
helvetica, sans-serif; font-size: 14px">Kind regards,</span></div>=0D
<div></div>=0D
<div><span dir=3D"ltr" rel=3D"tempredactor" style=3D"font-family: arial, =
helvetica, sans-serif; font-size: 14px">iFollow<img id=3D"cursor" =
width=3D"0" height=3D"0" rel=3D"cursor"></span></div></span></div>=0D
</div></div>=0D
<div> </div>=0D
</div>=0D
<div data-skip-ai-process=3D"">=0D
<div style=3D"margin-top: 0px; margin-bottom: 1rem; box-sizing: =
border-box"><br style=3D"box-sizing: border-box"></div>=0D
<div style=3D"margin-top: 0px; margin-bottom: 1rem; box-sizing: =
border-box"> Kai<br><img =
src=3D"https://eucattachment.freshdesk.com/inline/attachment?token=3DeyJ0=
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class=3D"fr-fic fr-dii">=0D
</div>=0D
<div style=3D"margin-top: 0px; margin-bottom: 1rem; box-sizing: =
border-box"><br style=3D"box-sizing: border-box"></div>=0D
</div>=0D
<div class=3D"freshdesk_quote">=0D
<div class=3D"freshdesk_attr">=0D
On=0D
Wed, 24 Jun at 7:42 AM=0D
<span class=3D"separator">, Bob Home =
<bob@sarahharvey.com> wrote:=0D
</span>=0D
</div>=0D
<blockquote class=3D"freshdesk_quote" =
style=3D"margin:0 0 0 .8ex;border-left:1px solid =
#ccc;padding-left:1ex">=0D
<table width=3D"100%" cellpadding=3D"0" =
cellspacing=3D"0" style=3D"border-collapse:collapse;margin:0 0 8px =
0">=0D
<tbody>=0D
<tr>=0D
<td style=3D"background:#e7f3ff;border:1px solid =
#90c2ff;color:#0b5394;font-family:Segoe UI, Arial, =
sans-serif;font-size:13px;padding:10px">=0D
=E2=84=B9=EF=B8=8F <strong>External sender</strong> =E2=80=94 Be =
cautious with unexpected requests. Verify the sender before sharing =
information.=0D
</td>=0D
</tr>=0D
</tbody>=0D
</table>=0D
<div>I have tried to cancel this subscription several time and still had =
no reply. I do not expect any fees to be taken from my account on July 1 =
st 2026.=0D
<div>Robert Home</div>=0D
<div>Bob@sarahharvey.com</div>=0D
<div>Coventry City</div>=0D
<div>=0D
<br>=0D
</div>=0D
<div>Yet another scam from an awful provider</div>=0D
<div>Please respond!</div>=0D
<div>=0D
<br>=0D
</div>=0D
<div>Robert home</div>=0D
<div>=0D
<br>=0D
</div>=0D
<div>=0D
<br>=0D
</div>=0D
<div>=0D
<br id=3D"lineBreakAtBeginningOfSignature">=0D
<div dir=3D"ltr">Sent from my iPhone</div>=0D
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<div class=3D"freshdesk_quote"><blockquote class=3D"freshdesk_quote">=0D
<div>On 15 Jun 2026, at 06:26, EFL - iFollow <ifollow@efl.com> =
wrote:<br>=0D
<br>=0D
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<div dir=3D"ltr">=EF=BB=BF=0D
<div style=3D"font-family:arial, sans-serif; font-size:14px">=0D
<div dir=3D"ltr">Hello Bob,</div>=0D
<div style=3D"margin: 0cm; font-size: 12pt; font-family: Aptos, =
sans-serif; color: rgb(0, 0, 0); font-style: normal; =
font-variant-ligatures: normal; font-variant-caps: normal; font-weight: =
400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: =
0px; text-transform: none; widows: 2; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; white-space: normal; =
text-decoration-thickness: initial; text-decoration-style: initial; =
text-decoration-color: initial">=0D
</div>=0D
<div dir=3D"ltr">Thank you for reaching out to iFollow. This is an =
automatic confirmation that we=E2=80=99ve received your query and =
created a support ticket for you: 2148576.</div>=0D
<div>=0D
<br>=0D
</div>=0D
<div>To assist you as quickly as possible, could you please provide the =
following details by replying to this email.=0D
<strong>We must receive these before we can reply to your =
query.</strong>=0D
</div>=0D
<div style=3D"margin: 0cm; font-size: 12pt; font-family: Aptos, =
sans-serif; color: rgb(0, 0, 0); font-style: normal; =
font-variant-ligatures: normal; font-variant-caps: normal; font-weight: =
400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: =
0px; text-transform: none; widows: 2; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; white-space: normal; =
text-decoration-thickness: initial; text-decoration-style: initial; =
text-decoration-color: initial">=0D
<span style=3D"border: 0px; font-style: inherit; font-variant: inherit; =
font-weight: inherit; font-stretch: inherit; font-size: 10pt; =
line-height: inherit; font-family: "EFL 1888"; =
font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: =
inherit; font-feature-settings: inherit; font-variation-settings: =
inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: =
inherit"> </span>=0D
</div>=0D
<div>=C2=B7 Full Name:</div>=0D
<div>=C2=B7 Email Address:</div>=0D
<div>=C2=B7 Club Name:</div>=0D
<div> </div>=0D
<div>For general information about iFollow, you may find our<span =
dir=3D"ltr" style=3D"border: 0px; font-style: inherit; font-variant: =
inherit; font-weight: inherit; font-stretch: inherit; font-size: 11pt; =
line-height: inherit; font-family: inherit; font-optical-sizing: =
inherit; font-size-adjust: inherit; font-kerning: inherit; =
font-feature-settings: inherit; font-variation-settings: inherit; =
margin: 0px; padding: 0px; vertical-align: baseline; color: black =
!important"> </span><span dir=3D"ltr" style=3D"border: 0px; =
font-style: inherit; font-variant: inherit; font-weight: inherit; =
font-stretch: inherit; font-size: 14px; line-height: inherit; =
font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", =
Roboto, "Helvetica Neue", Arial, sans-serif; =
font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: =
inherit; font-feature-settings: inherit; font-variation-settings: =
inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: =
black !important"><a href=3D"https://efl.streamamg.com/support/home" =
style=3D"border: 0px; font: inherit; margin: 0px; padding: 0px; =
vertical-align: baseline; color: rgb(70, 120, 134); text-decoration: =
underline" title=3D"https://efl.streamamg.com/support/home" =
rel=3D"noreferrer"><strong>iFollow=0D
Help Centre</strong></a></span><span dir=3D"ltr" style=3D"border: 0px; =
font-style: inherit; font-variant: inherit; font-weight: inherit; =
font-stretch: inherit; font-size: 11pt; line-height: inherit; =
font-family: inherit; font-optical-sizing: inherit; font-size-adjust: =
inherit; font-kerning: inherit; font-feature-settings: inherit; =
font-variation-settings: inherit; margin: 0px; padding: 0px; =
vertical-align: baseline; color: black =
!important"> useful. </span>=0D
</div>=0D
<div style=3D"margin: 0cm; font-size: 12pt; font-family: Aptos, =
sans-serif; color: rgb(0, 0, 0); font-style: normal; =
font-variant-ligatures: normal; font-variant-caps: normal; font-weight: =
400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: =
0px; text-transform: none; widows: 2; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; white-space: normal; =
text-decoration-thickness: initial; text-decoration-style: initial; =
text-decoration-color: initial">=0D
<span style=3D"border: 0px; font-style: inherit; font-variant: inherit; =
font-weight: inherit; font-stretch: inherit; font-size: 11pt; =
line-height: inherit; font-family: inherit; font-optical-sizing: =
inherit; font-size-adjust: inherit; font-kerning: inherit; =
font-feature-settings: inherit; font-variation-settings: inherit; =
margin: 0px; padding: 0px; vertical-align: baseline; color: black =
!important"> </span>=0D
</div>=0D
<div>Additionally, if you have questions about Sky Sports coverage, =
please visit our<span style=3D"border: 0px; font-style: inherit; =
font-variant: inherit; font-weight: inherit; font-stretch: inherit; =
font-size: 11pt; line-height: inherit; font-family: inherit; =
font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: =
inherit; font-feature-settings: inherit; font-variation-settings: =
inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: =
black !important"> </span><span style=3D"border: 0px; font-style: =
inherit; font-variant: inherit; font-weight: inherit; font-stretch: =
inherit; font-size: 14px; line-height: inherit; font-family: =
-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, =
"Helvetica Neue", Arial, sans-serif; font-optical-sizing: =
inherit; font-size-adjust: inherit; font-kerning: inherit; =
font-feature-settings: inherit; font-variation-settings: inherit; =
margin: 0px; padding: 0px; vertical-align: baseline; color: black =
!important"><a =
href=3D"https://www.efl.com/how-to-watch/sky-sports-q-and-a/" =
style=3D"border: 0px; font: inherit; margin: 0px; padding: 0px; =
vertical-align: baseline; color: rgb(70, 120, 134); text-decoration: =
underline" =
title=3D"https://www.efl.com/how-to-watch/sky-sports-q-and-a/" =
rel=3D"noreferrer"><strong>Sky=0D
Sports Q&A</strong></a><strong>.</strong></span>=0D
</div>=0D
<div style=3D"margin: 0cm; font-size: 12pt; font-family: Aptos, =
sans-serif; color: rgb(0, 0, 0); font-style: normal; =
font-variant-ligatures: normal; font-variant-caps: normal; font-weight: =
400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: =
0px; text-transform: none; widows: 2; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; white-space: normal; =
text-decoration-thickness: initial; text-decoration-style: initial; =
text-decoration-color: initial">=0D
<span style=3D"border: 0px; font-style: inherit; font-variant: inherit; =
font-weight: inherit; font-stretch: inherit; font-size: 11pt; =
line-height: inherit; font-family: inherit; font-optical-sizing: =
inherit; font-size-adjust: inherit; font-kerning: inherit; =
font-feature-settings: inherit; font-variation-settings: inherit; =
margin: 0px; padding: 0px; vertical-align: baseline; color: black =
!important"> </span>=0D
</div>=0D
<div>If the <span class=3D"caps">FAQ</span> pages don=E2=80=99t resolve =
your query or you need further assistance, simply reply to this email, =
and one of our support team members will be in touch as soon as =
possible.</div>=0D
<div style=3D"margin: 0cm; font-size: 12pt; font-family: Aptos, =
sans-serif; color: rgb(0, 0, 0); font-style: normal; =
font-variant-ligatures: normal; font-variant-caps: normal; font-weight: =
400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: =
0px; text-transform: none; widows: 2; word-spacing: 0px; =
-webkit-text-stroke-width: 0px; white-space: normal; =
text-decoration-thickness: initial; text-decoration-style: initial; =
text-decoration-color: initial">=0D
</div>=0D
<div>Best regards,</div>=0D
<div>iFollow</div>=0D
<div><img =
src=3D"https://eucattachment.freshdesk.com/inline/attachment?token=3DeyJ0=
eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6ODA0NDA4MTg1ODIsImRvbWFpbiI6InN0=
cmVhbWFtZy5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTY1MzUzMX0.f8EhDoneA6mHQ=
TB0hQnxqMrLOe8TPBYqQOh-SzGrzAI" style=3D"width: 254px; max-width: 100%; =
display: block; vertical-align: top; margin: 5px auto; text-align: =
center; float: none" class=3D"fr-fic fr-dib" =
data-id=3D"80440818582"></div>=0D
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<span title=3D"fd_tkt_identifier" style=3D"font-size:0px; =
font-family:"fdtktid"; min-height:0px; height:0px; opacity:0; =
max-height:0px; line-height:0px; =
color:#ffffff">2148576:1653531</span>=0D
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