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From: "TradePoint Member Feedback Team" <voiceofthecustomer@euro.confirmit.com>
To: <bob@sarahharvey.com>
Subject: 3 Minute Survey on your Recent Purchase
Date: Sat, 11 Apr 2026 15:33:19 +0100
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<https://www.trade-point.co.uk/?utm_source=VOC&utm_medium=email&utm_campai
gn=VOCTradePoint&utm_term=logo>



<https://survey.euro.confirmit.com/wix/p1859815287.aspx?__sid__=5wemxzvKkh
ZgP7jnjx2ZbnUMk8SkLahN-mptPsc8OFTJheNaniU5xYWb04-hHMrROR9KFH5hViOJatczBlQc
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<https://www.trade-point.co.uk/feedback?utm_source=VOC&utm_medium=email&ut
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Hi ROBERT,
Thanks for shopping with us at our Coventry Brandon Road store. We hope
you had a great experience.
To help us improve, we�d like to ask you a few questions about your visit.
The survey will only take 3 minutes to complete and help to improve our
services based on your honest feedback!
Everyone who completes the survey gets the chance to enter our monthly
prize draw for a �250 B&Q gift card!



<https://survey.euro.confirmit.com/wix/p1859815287.aspx?__sid__=5wemxzvKkh
ZgP7jnjx2ZbnUMk8SkLahN-mptPsc8OFTJheNaniU5xYWb04-hHMrROR9KFH5hViOJatczBlQc
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<https://www.trade-point.co.uk/feedback?utm_source=VOC&utm_medium=email&ut
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TradePoint is a trading name of B&Q Plc, B&Q House, Chestnut Avenue,
Chandler�s Ford, Eastleigh, Hampshire SO53 3LE.
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great experience. </span></td>
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</tr>
</tbody>
</table>
<table border=3D"0" width=3D"100%" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td class=3D"h10" style=3D"height: 20px; font-size: 1px; line-height: =
1px;" height=3D"20">&nbsp;</td>
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1px;" height=3D"10">&nbsp;</td>
</tr>
</tbody>
</table>
<table border=3D"0" width=3D"100%" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td style=3D"padding: 4px 0px 4px 0px;" align=3D"center" =
bgcolor=3D"#000000">
<table class=3D"wFull" style=3D"width: 606px;" border=3D"0" =
width=3D"606" cellspacing=3D"0" cellpadding=3D"0" align=3D"center">
<tbody>
<tr style=3D"display: table; width: 100%;">
<th class=3D"head talignc" style=3D"font-family: Arial, Helvetica, =
sans-serif; color: #ffffff; font-size: 12px; line-height: 18px; =
text-transform: uppercase;" align=3D"left">&nbsp;</th>
<th class=3D"head talignc" style=3D"font-family: Arial, Helvetica, =
sans-serif; color: #ffffff; font-size: 12px; line-height: 18px;" =
align=3D"right">&nbsp;</th>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td class=3D"dm_grey" style=3D"padding: 30px 20px 0px 20px;" =
align=3D"center" bgcolor=3D"#ededed">
<table class=3D"wFull" style=3D"width: 606px;" border=3D"0" =
width=3D"606" cellspacing=3D"0" cellpadding=3D"0" align=3D"center">
<tbody>
<tr>
<th class=3D"wFull wr fl" style=3D"width: 294px;" valign=3D"top" =
width=3D"294">
<table border=3D"0" width=3D"100%" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"center" valign=3D"top" width=3D"48%">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td style=3D"padding: 0px 0px 6px 0px;" align=3D"center"><a =
href=3D"https://www.trade-point.co.uk/delivery?utm_source=3DVOC&utm_mediu=
m=3Demail&utm_campaign=3DVOCTradePoint&utm_term=3Ddeliveryfooter" =
target=3D"_blank" rel=3D"noopener"><img style=3D"border: none; display: =
block;" =
src=3D"https://i6.createsend1.com/ei/y/79/F04/995/022218/images/delivery.=
png" alt=3D"" width=3D"50" height=3D"50" border=3D"0" /></a></td>
</tr>
<tr>
<td style=3D"font-family: Arial, Helvetica, sans-serif; color: #000001; =
font-size: 12px; line-height: 14px; font-weight: normal;" =
align=3D"center"><a class=3D"dm_black_text" style=3D"font-family: =
'Kingfisher', Arial, Helvetica, sans-serif !important; color: #000001; =
text-decoration: none;" =
href=3D"https://www.trade-point.co.uk/delivery?utm_source=3DVOC&utm_mediu=
m=3Demail&utm_campaign=3DVOCTradePoint&utm_term=3Ddeliveryfooter" =
target=3D"_blank" rel=3D"noopener">FREE next day delivery<br />On orders =
over &pound;50<br />(Restrictions apply)</a></td>
</tr>
</tbody>
</table>
</td>
<td width=3D"4%">&nbsp;</td>
<td align=3D"center" valign=3D"top" width=3D"48%">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td style=3D"padding: 0px 0px 6px 0px;" align=3D"center"><a =
href=3D"https://www.trade-point.co.uk/delivery?utm_source=3DVOC&utm_mediu=
m=3Demail&utm_campaign=3DVOCTradePoint&utm_term=3Dbulkdeliveryfooter" =
target=3D"_blank" rel=3D"noopener"><img style=3D"border: none; display: =
block;" =
src=3D"https://i7.createsend1.com/ei/y/79/F04/995/022218/images/bulk.png"=
 alt=3D"" width=3D"50" border=3D"0" /></a></td>
</tr>
<tr>
<td style=3D"font-family: Arial, Helvetica, sans-serif; color: #000001; =
font-size: 12px; line-height: 14px; font-weight: normal;" =
align=3D"center"><a class=3D"dm_black_text" style=3D"font-family: =
'Kingfisher', Arial, Helvetica, sans-serif !important; color: #000001; =
text-decoration: none;" =
href=3D"https://www.trade-point.co.uk/delivery?utm_source=3DVOC&utm_mediu=
m=3Demail&utm_campaign=3DVOCTradePoint&utm_term=3Dbulkdeliveryfooter" =
target=3D"_blank" rel=3D"noopener">FREE bulk delivery<br />On orders =
over &pound;350<br />(Restrictions apply)</a></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</th>
<th class=3D"wFull wr fl h20" style=3D"width: 18px;" valign=3D"top" =
width=3D"18">&nbsp;</th>
<th class=3D"wFull wr fl" style=3D"width: 294px;" valign=3D"top" =
width=3D"294">
<table border=3D"0" width=3D"100%" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"center" valign=3D"top" width=3D"48%">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td style=3D"padding: 0px 0px 6px 0px;" align=3D"center"><a =
href=3D"https://www.trade-point.co.uk/click-collect?utm_source=3DVOC&utm_=
medium=3Demail&utm_campaign=3DVOCTradePoint&utm_term=3Dclickandcollectfoo=
ter" target=3D"_blank" rel=3D"noopener"><img style=3D"border: none; =
display: block;" =
src=3D"https://i8.createsend1.com/ei/y/79/F04/995/022218/images/click_col=
lect.png" alt=3D"" width=3D"50" height=3D"50" border=3D"0" /></a></td>
</tr>
<tr>
<td style=3D"font-family: Arial, Helvetica, sans-serif; color: #000001; =
font-size: 12px; line-height: 14px; font-weight: normal;" =
align=3D"center"><a class=3D"dm_black_text" style=3D"font-family: =
'Kingfisher', Arial, Helvetica, sans-serif !important; color: #000001; =
text-decoration: none;" =
href=3D"https://www.trade-point.co.uk/click-collect?utm_source=3DVOC&utm_=
medium=3Demail&utm_campaign=3DVOCTradePoint&utm_term=3Dclickandcollectfoo=
ter" target=3D"_blank" rel=3D"noopener">FREE 1 hour click +<br =
/>collect<br />(Restrictions apply)</a></td>
</tr>
</tbody>
</table>
</td>
<td width=3D"4%">&nbsp;</td>
<td align=3D"center" valign=3D"top" width=3D"48%">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td style=3D"padding: 0px 0px 6px 0px;" align=3D"center"><a =
href=3D"https://www.trade-point.co.uk/find-a-store?utm_source=3DVOC&utm_m=
edium=3Demail&utm_campaign=3DVOCTradePoint&utm_term=3Dfindastorefooter" =
target=3D"_blank" rel=3D"noopener"><img style=3D"border: none; display: =
block;" =
src=3D"https://i9.createsend1.com/ei/y/79/F04/995/022218/images/store.png=
" alt=3D"" width=3D"50" height=3D"50" border=3D"0" /></a></td>
</tr>
<tr>
<td style=3D"font-family: Arial, Helvetica, sans-serif; color: #000001; =
font-size: 12px; line-height: 14px; font-weight: normal;" =
align=3D"center"><a class=3D"dm_black_text" style=3D"font-family: =
'Kingfisher', Arial, Helvetica, sans-serif !important; color: #000001; =
text-decoration: none;" =
href=3D"https://www.trade-point.co.uk/find-a-store?utm_source=3DVOC&utm_m=
edium=3Demail&utm_campaign=3DVOCTradePoint&utm_term=3Dfindastorefooter" =
target=3D"_blank" rel=3D"noopener">Shop at your<br />closest =
store</a></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</th>
</tr>
<tr>
<td class=3D"h30" style=3D"height: 30px; font-size: 1px; line-height: =
1px;" colspan=3D"3" height=3D"30">&nbsp;</td>
</tr>
</tbody>
</table>
<table class=3D"wFull" style=3D"width: 606px;" border=3D"0" =
width=3D"606" cellspacing=3D"0" cellpadding=3D"0" align=3D"center">
<tbody>
<tr>
<td style=3D"height: 1px; font-size: 1px; line-height: 1px;" =
bgcolor=3D"#b4b4b4" height=3D"1"><img style=3D"display: block;" =
src=3D"https://media.diy.com/is/content/KingfisherDigital/a67717fb8fe01f4=
b32632373b3fb14f9a4f912f0?$Email-FS-T$" width=3D"1" height=3D"1" =
border=3D"0" /></td>
</tr>
<tr>
<td style=3D"padding: 20px 0px 20px 0px;">
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width=3D"606" cellspacing=3D"0" cellpadding=3D"0" align=3D"center">
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<tr>
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<table class=3D"top20" style=3D"height: 98px;" border=3D"0" =
width=3D"441" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td class=3D"talignc" style=3D"font-family: Arial, Helvetica, =
sans-serif; color: #000001; font-size: 12px; line-height: 16px; =
font-weight: normal; padding-bottom: 15px;" align=3D"left"><a =
class=3D"dm_black_text" style=3D"font-family: 'Kingfisher', Arial, =
Helvetica, sans-serif !important; color: #000001; text-decoration: =
underline;" =
href=3D"https://www.trade-point.co.uk/privacy-policy?utm_source=3DVOC&utm=
_medium=3Demail&utm_campaign=3DVOCTradePoint&utm_term=3Dprivacypolicy" =
target=3D"_blank" rel=3D"noopener">Privacy policy</a> &nbsp;| &nbsp;<a =
class=3D"dm_black_text" style=3D"font-family: 'Kingfisher', Arial, =
Helvetica, sans-serif !important; color: #000001; text-decoration: =
underline;" =
href=3D"https://www.trade-point.co.uk/terms-and-conditions?utm_source=3DV=
OC&utm_medium=3Demail&utm_campaign=3DVOCTradePoint&utm_term=3Dtermsandcon=
ditions" target=3D"_blank" rel=3D"noopener">Terms & conditions</a></td>
</tr>
<tr>
<td class=3D"talignc" style=3D"font-family: Arial, Helvetica, =
sans-serif; color: #000001; font-size: 12px; line-height: 16px; =
font-weight: normal;" align=3D"left">
<p data-rte-root=3D"true"><span class=3D"dm_black_text" =
style=3D"font-family: 'Kingfisher', Arial, Helvetica, sans-serif =
!important;"> TradePoint is a trading name of B&Q Plc, B&Q House, =
Chestnut Avenue,<br class=3D"h" />Chandler&rsquo;s Ford, Eastleigh, =
Hampshire SO53&nbsp;3LE. <br class=3D"h" />Registered in England =
No.&nbsp;973387</span></p>
<span style=3D"font-family: GoodHome, Arial, Helvetica, sans-serif; =
color: #000000;">To unsubscribe from B&Q / TradePoint experience survey =
emails please <a style=3D"color: #000000;" =
href=3D"https://ws.euro.confirmit.com/v1/notifications/unsubscribe?key=3D=
075DA7E5D1C5E4718A4EBED67FA2A719DCCF721BFF1A7A45D20C0D4B2404DC5C07A9CF6FF=
F08A15BD82ADC6C7E94B7C40498232690440B7B45770612645BE549E90EB1C9C7A07539B7=
2EF99C7BABCD5296CD70799B3855CD869B908C323C74EE9DF2079BE865132B841EA2BD2A2=
6B45371D5EC102E8FFAA10B9021B589F009F39C47BCC3246A938933B27497C6072DC02E67=
EACF0FA4130C3DB81E3231B60706D279B20770D7DDE8C38BED46E3F3C62F623302909647E=
38B1DADFDC27B12E4B37962E935B8DDDE219597E363E6A23631">click =
here</a>.</span></td>
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</table>
</th>
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<table class=3D"top10" border=3D"0" width=3D"100%" cellspacing=3D"0" =
cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"center">
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
align=3D"center">
<tbody>
<tr>
<td class=3D"w50" style=3D"width: 40px;" width=3D"40"><a =
style=3D"text-decoration: none;" =
href=3D"https://www.facebook.com/TradePointUK?utm_source=3DVOC&utm_medium=
=3Demail&utm_campaign=3DVOCTradePoint&utm_term=3Dfacebook" =
target=3D"_blank" rel=3D"noopener"><img class=3D"w50 autoh" =
style=3D"display: block;" =
src=3D"https://i10.createsend1.com/ei/y/79/F04/995/022218/images/fb.png" =
alt=3D"facebook" width=3D"40" height=3D"40" border=3D"0" /></a></td>
<td class=3D"w20" style=3D"width: 10px;" width=3D"10">&nbsp;</td>
<td class=3D"w50" style=3D"width: 40px;" width=3D"40"><a =
style=3D"text-decoration: none;" =
href=3D"https://twitter.com/TradePointUK?utm_source=3DVOC&utm_medium=3Dem=
ail&utm_campaign=3DVOCTradePoint&utm_term=3Dtwitter" target=3D"_blank" =
rel=3D"noopener"><img class=3D"w50 autoh" style=3D"display: block;" =
src=3D"https://i1.createsend1.com/ei/y/79/F04/995/022218/images/tw.png" =
alt=3D"twitter" width=3D"40" height=3D"40" border=3D"0" /></a></td>
<td class=3D"w20" style=3D"width: 10px;" width=3D"10">&nbsp;</td>
<td class=3D"w50" style=3D"width: 40px;" width=3D"40"><a =
style=3D"text-decoration: none;" =
href=3D"https://www.youtube.com/user/tradepointUK?utm_source=3DVOC&utm_me=
dium=3Demail&utm_campaign=3DVOCTradePoint&utm_term=3Dyoutube" =
target=3D"_blank" rel=3D"noopener"><img class=3D"w50 autoh" =
style=3D"display: block;" =
src=3D"https://i2.createsend1.com/ei/y/79/F04/995/022218/images/yt.png" =
alt=3D"youtube" width=3D"40" height=3D"40" border=3D"0" /></a></td>
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bgcolor=3D"#000001">
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<tr class=3D"h">
<td style=3D"font-size: 1px; line-height: 1px; min-width: 576px;" =
height=3D"1">&nbsp;</td>
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