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Reply-To: <no.reply@advice.hmrc.gov.uk>
From: "HMRC help and support" <no.reply@advice.hmrc.gov.uk>
To: <bob@sarahharvey.com>
Subject: Tell ABAB Survey 2025
Date: Thu, 17 Jul 2025 12:03:53 +0100
Message-ID: <010b0198180e193e-8dd6c7aa-1a8c-4f2c-917b-cf2ee2278eb7-000000@eu-west-2.amazonses.com>
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  <https://admin.imicampaign.eu/emailopenresponsereceiver/notify?tid=cc-0_1752750233757396531>




 <https://hmrc.imicampaign.uk/seeemailinfull/EmailServlet?campaignkw=notrack&tid=cc-0_1752750233757396531&signature=58EC66E0C03F818359018A518B66515C> 
View in browser





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Dear customer,

We are pleased to announce that the annual 
<https://hmrc.imicampaign.uk/externalaccessweb/TrackURLSrv?campaignkw=notrack&linkid=17527473251557&tid=cc-0_1752750233757396531&signature=58EC66E0C03F818359018A518B66515C> 
Tell ABAB Survey 2025 is now open for completion. The survey takes roughly 
15 minutes to complete, and it will be open until 31‌‌‌ July 2025. Results 
from the survey will be published on GOV‌‌‌.UK in September 2025, in the 
Tell ABAB Report.

The survey is commissioned by HMRC’s independent body, the Administrative 
Burdens Advisory Board (ABAB), who provide crucial insight on the big issues 
faced by small businesses (including those who identify as tax agents) in 
the tax system.

ABAB are passionate about listening to and understanding the needs of the 
small business community. Board members come from a range of businesses and 
professions, and their goal is to support HMRC to make the tax system 
quicker and simpler for small businesses.

ABAB challenges HMRC on its performance, providing robust scrutiny against 
key initiatives, such as Making Tax Digital and improving customer 
experience.

The survey is your opportunity to provide ABAB with insight on the tax 
system which they can then use to support you.

If you have any questions about the 2025 survey, please email 
<mailto:advisoryboard.adminburden@hmrc.gov.uk> 
advisoryboard.adminburden@hmrc.gov.uk.

Yours faithfully
HM Revenue and Customs











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HMRC’s help and support email service

 <https://hmrc.imicampaign.uk/externalaccessweb/TrackURLSrv?campaignkw=notrack&linkid=17527473251565&tid=cc-0_1752750233757396531&signature=58EC66E0C03F818359018A518B66515C> 
Manage help and support emails in our email portal.

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Unsubscribe from all help and support emails.

HMRC app – you can 
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download the HMRC app on your mobile to get information about your tax, 
income, tax codes, National Insurance and any benefits paid by HMRC. Find 
out what the app can do and how to download it on GOV‌‌‌.UK.

Stay safe online – for more information, please search 'avoid and report 
internet scams and phishing' on GOV‌‌‌.UK.


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HMRC Privacy Notice  | 
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Further support

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Email_banner_Tell_ABAB_17049938325298.png" alt=3D"Tell ABAB with =
decorative image" border=3D"0" width=3D"600.0" height=3D"157" =
style=3D"display: block; border: none; text-decoration: none; color: =
rgb(0, 0, 0); font-family: arial; font-size: 12px; line-height: 20px; =
width: 100%; max-width: 100%;" class=3D"st-hide imgmobalign" =
id=3D"gg1kb8s5da7">
</td>
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<div style=3D"width: 0px; height: 0px; overflow: hidden; min-height: =
0px; line-height: 0px; font-size: 0px; display:none;" =
class=3D"show_div">
<img width=3D"100%" height=3D"157" border=3D"0" class=3D"set_images =
imgmobalign" style=3D"display: block; border: none; text-decoration: =
none; color: rgb(0, 0, 0); font-family: arial; font-size: 12px; =
line-height: 20px;" =
src=3D"https://content.webexcampaign.uk/assets/image/1659613276137/10811_=
Email_banner_Tell_ABAB_17049938325298.png" alt=3D"Tell ABAB with =
decorative image">
</div>
<!--<![endif]-->

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<td width=3D"100%">
<table style=3D"width:600px; max-width: 600px!important;" =
cellpadding=3D"0" cellspacing=3D"0" border=3D"0" align=3D"center" =
class=3D"devicewidthinner">
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<tr>
<td width=3D"100%" style=3D"line-height: 15px; font-size: 15px =
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<table width=3D"100%" bgcolor=3D"#ffffff" cellpadding=3D"0" =
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<td id=3D"flexiblock">
<table style=3D"width:600px; max-width: 600px!important;" =
cellspacing=3D"0" align=3D"center" cellpadding=3D"0" border=3D"0" =
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<tbody>
<tr>
<td>
<table width=3D"94%" align=3D"center" style=3D"width: 94%;" =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0">
<tbody>
<tr>
<td width=3D"100%" style=3D"vertical-align: top; height: auto;">
<table cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
style=3D"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collap=
se;border-spacing:0px;">
<tbody>
<tr>
<td style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 12px; =
color: rgb(198, 198, 198); text-align: left; line-height: 20px; =
padding-bottom: 0px; padding-top: 0px;">
 <span style=3D"font-size: 16px; color: rgb(0, 0, 0); text-align: =
left;"><span style=3D"color: rgb(0, 0, 0);">Dear =
customer,</span><br><br>We are pleased to announce that the annual <a =
href=3D"https://hmrc.imicampaign.uk/externalaccessweb/TrackURLSrv?campaig=
nkw=3Dnotrack&linkid=3D17527473251557&tid=3Dcc-0_1752750233757396531&sign=
ature=3D58EC66E0C03F818359018A518B66515C" style=3D"color: #000000; =
text-decoration: none;"><span style=3D"text-decoration: =
underline;"><span style=3D"color: rgb(0, 0, 255);">Tell ABAB Survey =
2025</span></span></a> is now open for completion. The survey takes =
roughly 15 minutes to complete, and it will be open until =
31<span>=E2=80=8C=E2=80=8C=E2=80=8C</span> July 2025. Results from the =
survey will be published on =
GOV<span>=E2=80=8C=E2=80=8C=E2=80=8C</span>.UK in September 2025, in the =
Tell ABAB Report.<br><br><span style=3D"color: #000000;">The survey is =
commissioned by HMRC=E2=80=99s independent body, the Administrative =
Burdens Advisory Board (ABAB), who provide crucial insight on the big =
issues faced by small businesses (including those who identify as tax =
agents) in the tax system.<br><br>ABAB are passionate about listening to =
and understanding the needs of the small business community. Board =
members come from a range of businesses and professions, and their goal =
is to support HMRC to make the tax system quicker and simpler for small =
businesses.<br><br>ABAB challenges HMRC on its performance, providing =
robust scrutiny against key initiatives, such as Making Tax Digital and =
improving customer experience.=C2=A0<br><br>The survey is your =
opportunity to provide ABAB with insight on the tax system which they =
can then use to support you.<br><br>If you have any questions about the =
2025 survey, please email <a style=3D"color: #000000; text-decoration: =
none;" href=3D"mailto:advisoryboard.adminburden@hmrc.gov.uk"><span =
style=3D"text-decoration: underline;"><span style=3D"color: #0000ff; =
text-decoration: =
underline;">advisoryboard.adminburden@hmrc.gov.uk</span></span></a>.<br><=
br>Yours faithfully<br>HM Revenue and Customs</span><span =
style=3D"text-decoration: underline;"><span style=3D"color: rgb(0, 0, =
255);"></span></span><br></span>
</td>
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<table bgcolor=3D"#ffffff" width=3D"100%" cellpadding=3D"0" =
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<td width=3D"100%">
<table style=3D"width:600px; max-width: 600px!important;" =
cellpadding=3D"0" cellspacing=3D"0" border=3D"0" align=3D"center" =
class=3D"devicewidthinner">
<tbody>
<tr>
<td width=3D"100%" style=3D"line-height: 15px; font-size: 15px =
!important;mso-line-height-rule:exactly;" height=3D"15">
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<td id=3D"flexiblock">
<table style=3D"width: 600px; background-color: rgb(0, 134, 112); =
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<tr>
<td>
<table width=3D"94%" align=3D"center" style=3D"width: 94%;" =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0">
<tbody>
<tr>
<td width=3D"100%" style=3D"vertical-align: top; height: auto;">
<table cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
style=3D"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:separa=
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<tbody>
<tr>
<td width=3D"100%" style=3D"line-height: 15px; font-size: 15px =
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=C2=A0
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</tr>
<tr>
<td>
<table width=3D"100%" align=3D"center" cellspacing=3D"0" =
cellpadding=3D"0" border=3D"0" style=3D"min-height: auto; margin: 0 =
auto;">
<tbody>
<tr>
<td class=3D"social_content">
<table width=3D"100%">
<tbody>
<tr>
<td valign=3D"middle" width=3D"100%" class=3D"social-icons" =
align=3D"center" style=3D"font-family: Arial, Helvetica, sans-serif; =
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<table style=3D"text-align:center;" width=3D"247" =
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<table cellpadding=3D"0" cellspacing=3D"0" border=3D"0" width=3D"42">
<tbody>
<tr>
<td class=3D"st-hide">
<a =
href=3D"https://hmrc.imicampaign.uk/externalaccessweb/TrackURLSrv?campaig=
nkw=3Dnotrack&linkid=3D17527473251556&tid=3Dcc-0_1752750233757396531&sign=
ature=3D58EC66E0C03F818359018A518B66515C"><img =
src=3D"https://content.webexcampaign.uk/assets/image/1713531756154/285_33=
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<div style=3D"width: 0px; height: 0px; overflow: hidden; min-height: =
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class=3D"show_div">
<a =
href=3D"https://hmrc.imicampaign.uk/externalaccessweb/TrackURLSrv?campaig=
nkw=3Dnotrack&linkid=3D17527473251556&tid=3Dcc-0_1752750233757396531&sign=
ature=3D58EC66E0C03F818359018A518B66515C"><img width=3D"50" =
height=3D"50" border=3D"0" style=3D"display:block; border:none; =
text-decoration:none;" =
src=3D"https://content.webexcampaign.uk/assets/image/1713531756154/285_33=
9_GOVUKcrown_3_17411864301782.png" alt=3D"GOV.UK website"></a>
</div>
<!--<![endif]-->

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<td class=3D"spacetd" width=3D"60">
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<td valign=3D"middle" width=3D"48">
<table cellpadding=3D"0" cellspacing=3D"0" border=3D"0" width=3D"48">
<tbody>
<tr>
<td class=3D"st-hide">
<a =
href=3D"https://hmrc.imicampaign.uk/externalaccessweb/TrackURLSrv?campaig=
nkw=3Dnotrack&linkid=3D17527473251564&tid=3Dcc-0_1752750233757396531&sign=
ature=3D58EC66E0C03F818359018A518B66515C"><img =
src=3D"https://content.webexcampaign.uk/assets/image/1659613276137/YouTub=
e_cut_16988451670129.png" style=3D"display:block; border:none; =
text-decoration:none;" width=3D"48" height=3D"50" alt=3D"YouTube" =
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</td>
</tr>
</tbody>
</table>
<!--[if !mso]><!-->

<div style=3D"width: 0px; height: 0px; overflow: hidden; min-height: =
0px; line-height: 0px; font-size: 0px; display:none;" =
class=3D"show_div">
<a =
href=3D"https://hmrc.imicampaign.uk/externalaccessweb/TrackURLSrv?campaig=
nkw=3Dnotrack&linkid=3D17527473251564&tid=3Dcc-0_1752750233757396531&sign=
ature=3D58EC66E0C03F818359018A518B66515C"><img width=3D"50" =
height=3D"50" border=3D"0" style=3D"display:block; border:none; =
text-decoration:none;" =
src=3D"https://content.webexcampaign.uk/assets/image/1659613276137/YouTub=
e_cut_16988451670129.png" alt=3D"YouTube"></a>
</div>
<!--<![endif]-->

</td>
<td class=3D"spacetd" width=3D"60">
</td>
<td valign=3D"middle" width=3D"37">
<table cellpadding=3D"0" cellspacing=3D"0" border=3D"0" width=3D"37">
<tbody>
<tr>
<td class=3D"st-hide">
<a =
href=3D"https://hmrc.imicampaign.uk/externalaccessweb/TrackURLSrv?campaig=
nkw=3Dnotrack&linkid=3D17527473251561&tid=3Dcc-0_1752750233757396531&sign=
ature=3D58EC66E0C03F818359018A518B66515C"><img =
src=3D"https://content.webexcampaign.uk/assets/image/1659613276137/X_cut_=
16988450460127.png" style=3D"display:block; border:none; =
text-decoration:none;" width=3D"37" height=3D"50" alt=3D"X" border=3D"0" =
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</tbody>
</table>
<!--[if !mso]><!-->

<div style=3D"width: 0px; height: 0px; overflow: hidden; min-height: =
0px; line-height: 0px; font-size: 0px; display:none;" =
class=3D"show_div">
<a =
href=3D"https://hmrc.imicampaign.uk/externalaccessweb/TrackURLSrv?campaig=
nkw=3Dnotrack&linkid=3D17527473251561&tid=3Dcc-0_1752750233757396531&sign=
ature=3D58EC66E0C03F818359018A518B66515C"><img width=3D"50" =
height=3D"50" border=3D"0" style=3D"display:block; border:none; =
text-decoration:none;" =
src=3D"https://content.webexcampaign.uk/assets/image/1659613276137/X_cut_=
16988450460127.png" alt=3D"X"></a>
</div>
<!--<![endif]-->

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</table>
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</tr>
<tr>
<td width=3D"100%" style=3D"line-height: 10px; font-size: 10px =
!important;mso-line-height-rule:exactly;" height=3D"10">
<!--[if !mso]><!-->
=C2=A0
<!--<![endif]-->

<!--[if gte mso 15]>=C2=A0<![endif]-->

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<table width=3D"100%" bgcolor=3D"#ffffff" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0">
<tbody>
<tr>
<td id=3D"flexiblock">
<table style=3D"width: 600px; background-color: rgb(216, 216, 217); =
max-width: 600px !important;" cellspacing=3D"0" align=3D"center" =
cellpadding=3D"0" border=3D"0" class=3D"devicewidthinner">
<tbody>
<tr>
<td>
<table width=3D"94%" align=3D"center" style=3D"width: 94%;" =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0">
<tbody>
<tr>
<td width=3D"100%" style=3D"vertical-align: top; height: auto;">
<table cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
style=3D"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collap=
se;border-spacing:0px;">
<tbody>
<tr>
<td style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 12px; =
color: rgb(198, 198, 198); text-align: left; line-height: 20px;">
<h1>
<span style=3D"color: rgb(0, 0, 0); text-align: left; font-size: =
16px;">HMRC=E2=80=99s help and support email service=C2=A0</span>
</h1>
</td>
</tr>
<tr>
<td style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 12px; =
color: rgb(198, 198, 198); text-align: left; line-height: 20px; =
padding-top: 10px; padding-bottom: 6px;">
 <a =
href=3D"https://hmrc.imicampaign.uk/externalaccessweb/TrackURLSrv?campaig=
nkw=3Dnotrack&linkid=3D17527473251565&tid=3Dcc-0_1752750233757396531&sign=
ature=3D58EC66E0C03F818359018A518B66515C" style=3D"color: #0000ff; =
text-decoration: none;"><span style=3D"text-decoration: underline; =
color: rgb(0, 0, 255);"><span style=3D"font-size: 16px;">Manage help and =
support emails in our email portal</span></span></a><span =
style=3D"font-size: 16px; color: rgb(0, 0, 0);">.</span><br><br><a =
href=3D"http://hmrc.imicampaign.uk/externalaccessweb/EmailUnsubscribe?cam=
paignkw=3Dnotrack&tid=3Dcc-0_1752750233757396531&unsub_type=3D1&store=3De=
mail&signature=3D58EC66E0C03F818359018A518B66515C" style=3D"color: =
#0000ff; text-decoration: none;"><span style=3D"text-decoration: =
underline; color: rgb(0, 0, 255);"><span style=3D"font-size: =
16px;">Unsubscribe from all help and support =
emails</span></span></a><span style=3D"font-size: 16px; color: rgb(0, 0, =
0);">.</span><br><br><span style=3D"font-size: 16px; color: rgb(0, 0, =
0);"><strong>HMRC app</strong> =E2=80=93 you can <a =
href=3D"https://hmrc.imicampaign.uk/externalaccessweb/TrackURLSrv?campaig=
nkw=3Dnotrack&linkid=3D17527473251562&tid=3Dcc-0_1752750233757396531&sign=
ature=3D58EC66E0C03F818359018A518B66515C" style=3D"color: #000000; =
text-decoration: none;"><span style=3D"text-decoration: underline; =
color: rgb(0, 0, 255);">download the HMRC app</span></a> on your mobile =
to get information about your tax, income, tax codes, National Insurance =
and any benefits paid by HMRC. Find out what the app can do and how to =
download it on =
GOV<span>=E2=80=8C=E2=80=8C=E2=80=8C</span>.UK.</span><br><br><span =
style=3D"font-size: 16px; color: rgb(0, 0, 0);"><strong>Stay safe =
online</strong> =E2=80=93 for more information, please search 'avoid and =
report internet scams and phishing' on =
GOV<span>=E2=80=8C=E2=80=8C=E2=80=8C</span>.UK.</span><br>
</td>
</tr>
<tr>
<td style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 12px; =
color: rgb(198, 198, 198); text-align: center; line-height: 20px; =
padding-bottom: 6px; padding-top: 10px;">
<div>
<span style=3D"color: rgb(0, 0, 0); font-size: 16px;"><span =
style=3D"color: rgb(0, 0, 255);"><a =
href=3D"https://hmrc.imicampaign.uk/externalaccessweb/TrackURLSrv?campaig=
nkw=3Dnotrack&linkid=3D17527473251558&tid=3Dcc-0_1752750233757396531&sign=
ature=3D58EC66E0C03F818359018A518B66515C" style=3D"color: rgb(0, 0, =
255); text-decoration: none;"><span style=3D"text-decoration: =
underline;">HMRC Privacy Notice</span></a></span> =C2=A0| =C2=A0<span =
style=3D"color: rgb(0, 0, 255);"><a =
href=3D"https://hmrc.imicampaign.uk/externalaccessweb/TrackURLSrv?campaig=
nkw=3Dnotrack&linkid=3D17527473251563&tid=3Dcc-0_1752750233757396531&sign=
ature=3D58EC66E0C03F818359018A518B66515C" style=3D"color: rgb(0, 0, =
255); text-decoration: none;"><span style=3D"text-decoration: =
underline;">Contact HMRC=EF=BB=BF</span></a></span> =C2=A0| =C2=A0<span =
style=3D"color: rgb(0, 0, 255);"><a =
href=3D"https://hmrc.imicampaign.uk/externalaccessweb/TrackURLSrv?campaig=
nkw=3Dnotrack&linkid=3D17527473251559&tid=3Dcc-0_1752750233757396531&sign=
ature=3D58EC66E0C03F818359018A518B66515C" style=3D"color: rgb(0, 0, =
255); text-decoration: none;"><span style=3D"text-decoration: =
underline;">Further support=EF=BB=BF</span></a></span></span><br>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
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<table cellpadding=3D"0" cellspacing=3D"0" border=3D"0" align=3D"center" =
width=3D"600px" class=3D"hide">
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  <td cellpadding=3D"0" cellspacing=3D"0" border=3D"0" =
style=3D"min-width: 600px;">
     <img src=3D"https://cdn.imicampaign.io/images/spacer.gif" =
height=3D"1" width=3D"600" style=3D"max-height:1px; min-height:1px; =
display:block; width:600px; min-width:600px; margin-top: 0px; =
margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: =
0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; =
border-style: none; border-width: 0px;" border=3D"0">
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