File: D:/hMailServer/Data/sarahharvey.com/bob/83/{832F9C84-5723-42A5-A8F0-697C5A297226}.eml
Received: from mail66.zcsend.eu (mail66.zcsend.eu [91.103.152.66])
by mail.itpartnership.com with ESMTPS
(version=TLSv1.3 cipher=TLS_AES_256_GCM_SHA384 bits=256)
; Wed, 10 Sep 2025 13:36:39 +0100
Received: from 10.167.13.230 by mail66.zcsend.eu
with SMTP id 175750779718464573; Wed, 10 Sep 2025 14:36:37 +0200
Reply-To: <campaign_20103952413+zcreply.1338a2740595931b@eu.zcsend.net>
From: "Fidelity Group" <marketing@fidelity-group.co.uk>
To: "Bob Home" <bob@sarahharvey.com>
Subject: Bob : FINAL reminder regarding your softphone app
Date: Wed, 10 Sep 2025 13:36:37 +0100
Message-ID: <zcb.3zfba27aad8ac047b9f7e1386cbf475d8b.1338a2740595931b.1757507797174@mail2.zgph.zcsend.eu>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_084D_01DC26E6.F1A3CE10"
X-Mailer: Zoho Campaigns
List-Unsubscribe: <https://vtzjtk-zcmp.maillist-manage.eu/ua/optout?od=3zfba27aad8ac047b9f7e1386cbf475d8b&rd=1338a2740595931b&sd=1338a27405959273&n=11699e4c350645f>,<mailto:leave_20103952413+1338a2740595931b_1338a27405959273@eu.zcsend.net>
X-CampaignID: zohocampaigns.3zfba27aad8ac047b9f7e1386cbf475d8b.zcb.1338a2740595931b.11699e4c350645f
X-Report-Abuse: <Please send a copy of this message along with header to abuse+3zfba27aad8ac047b9f7e1386cbf475d8b_zcb_1338a2740595931b@zohocampaigns.eu>, <https://vtzjtk-zcmp.maillist-manage.eu/campaigns/ReportAbuse.zc?od=3zfba27aad8ac047b9f7e1386cbf475d8b&rd=1338a2740595931b&sd=1338a27405959273&n=11699e4c350645f>
X-CSA-Complaints: csa-complaints@eco.de
Thread-Index: AQJay7/V2ItuBK7Wa4HFTSvkNlWTMg==
X-OlkEid: 00000000CC09373165EA424894A88D7C135300090700C3B68E10F77511CEB4CD00AA00BBB6E600000000000B0000F3CAA7D39DC9FE498D8F5D237175EB780000000077EF000010F1A24DFB65BF45895775F937BF75CE
X-JID: 3zfba27aad8ac047b9f7e1386cbf475d8b.1338a2740587db9f
X-Zoho-RID: zohocampaigns.3zfba27aad8ac047b9f7e1386cbf475d8b.zcb.1338a2740595931b.11699e4c350645f
This is a multipart message in MIME format.
------=_NextPart_000_084D_01DC26E6.F1A3CE10
Content-Type: text/plain;
charset="utf-8"
Content-Transfer-Encoding: 7bit
Dear Bob,
Back on the 16 July we notified and shared with you and your team updated
login details to the new and improved softphone that works with your Horizon
phone system. During this time, the new and old apps have run side by side
to allow time for your teams to get used to the new soft phone app.
The previous app will be retired and no longer accessible. If your team has
already moved across, thank you no action is needed!
This is a final reminder that the existing app will stop working from Monday
15 September 2025.
If you need assistance in downloading and setting up the new version, please
contact your account manager or the support team on 0800 840 6800 or via
email - support@fidelity-group.co.uk
Thank you.
The Fidelity Group Team
<https://stratus.campaign-image.eu/images/232114000002276257_zc_v1_1757498026855_empowering_xaas___landscape.png>
Our mailing address is:
14 Station Rd, Henley-on-Thames RG9 1AY
Would you like to change how you receive these emails?
Please
<https://vtzjtk-zcmp.maillist-manage.eu/ua/upc?upd=1338a2740565e069&r=1338a2740595931b&n=11699e4c350645f&od=3zfba27aad8ac047b9f7e1386cbf475d8b>
update your preferences or
<https://vtzjtk-zcmp.maillist-manage.eu/ua/optout?od=3zfba27aad8ac047b9f7e1386cbf475d8b&rd=1338a2740595931b&sd=1338a27405959273&n=11699e4c350645f>
unsubscribe from this mailing list.
<https://vtzjtk-zcmp.maillist-manage.eu/click/1338a2740595931b/open.gif>
<https://vtzjtk-zcmp.maillist-manage.eu/click/1338a2740595931b/1338a2740587dba1>
------=_NextPart_000_084D_01DC26E6.F1A3CE10
Content-Type: text/html;
boundary="----=_Part_3521447_1223523763.1757507797173";
charset="utf-8"
Content-Transfer-Encoding: quoted-printable
<html xmlns=3D"http://www.w3.org/1999/xhtml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:v=3D"urn:schemas-microsoft-com:vml"><head><!--[if gte mso =
9]><xml><o:OfficeDocumentSettings><o:AllowPNG/><o:PixelsPerInch>96</o:Pix=
elsPerInch></o:OfficeDocumentSettings></xml><![endif]-->
<meta content=3D"width=3Ddevice-width" name=3D"viewport">
<style>
/* #### Mobile Phones Portrait #### */
/* #### iPhone 4+ Portrait or Landscape #### */
@media only screen and (max-width: 480px){
table[class=3DcontentInner] {width:100% =
!important;padding:0px;margin:0px;}
img[class=3DzpImage]{width:260px !important;max-width: 360px =
!important;text-align:center;margin:0px;padding:0px}=20
body, table, td, p, li,div,span, =
blockquote{-webkit-text-size-adjust:none !important;margin:0px =
auto;line-height:1.7}
table[class=3DzpImageCaption]{text-align:left;}
table[class=3Dcols]{width:100% !important;max-width:100% =
!important;text-align:left;}
table[class=3Dzpcolumns] {text-align:left;margin:0px;}=20
table[class=3Dzpcolumn] {text-align:left;margin:0px;}=20
table[class=3DzpAlignPos]{width:100%;text-align:left;margin:0px;}=20
td[class=3Dtxtsize]{font-size:18px !important;}
td[class=3Dpaddingcomp]{ padding-left: 15px !important; padding-right: =
15px !important }
td[class=3Dbannerimgpad]{padding:0px !important;}
span[class=3Dtxtsize]{font-size:18px !important;}
img[size =3D "B"]{width: 100% !important;max-width:100% =
!important;margin: 0px !important;padding:0px !important;}
img[size =3D "F"]{width: 100% !important;max-width:100% =
!important;margin: 0px !important;padding:0px !important;}
img[size =3D "S"]{width:105px !important; height:auto; margin:0px auto =
!important;padding:0px !important;}
img[size =3D "M"]{width:277.869px !important;height:auto;margin:0px =
auto !important;padding:0px !important;}
h1{
font-size:28px !important;
line-height:100% !important;
}
h2{
font-size:24px !important;
line-height:100% !important;
}
h3{
font-size:20px !important;
line-height:100% !important;
}
h4{
font-size:18px !important;
line-height:100% !important;
}
} =09
@media only screen and (max-width: 480px){
.zpImage{
height:auto !important;
width:100% !important;
}}
@media only screen and (max-width: 480px){
.contentInner,.cols,.zpAlignPos{
width:100% !important;
max-width:100% !important;
}}
@media only screen and (max-width: 480px){
.paddingcomp{
padding-left: 15px !important;
padding-right: 15px !important;=20
}
.bannerimgpad{
padding:0px !important;
}
.buttonElem a
{
max-width: 320px !important;
}
}
@media screen and (max-width: 480px)
{
.tmplheader,.tmplfooter{width:100% =
!important;max-width:400px !important;margin:0px =
auto;text-align:center;}
}
a[x-apple-data-detectors] {
color: inherit !important;
text-decoration: none !important;
font-size: inherit !important;
font-family: inherit !important;
font-weight: inherit !important;
line-height: inherit !important;
}
=09
</style>
<meta content=3D"text/html;charset=3DUTF-8" =
http-equiv=3D"Content-Type"></head><body bgcolor=3D"#f0f0f0" =
style=3D"margin:0; padding:0;font-family:Arial, Helvetica, sans-serif; =
font-size:12px; color:#000000;"><!--[if !mso 9]><!--><span =
style=3D'font-size:0px;max-width: 0px;max-height: =
0px;mso-hide:all;display:block;'> </span><!--<![endif]--><center>=20
<div class=3D"zppage-container"> =
=20
<table bgcolor=3D"#f0f0f0" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"contentOuter" id=3D"contentOuter" =
style=3D"background-color:#ffffff;background-color:#f0f0f0;text-align:cen=
ter;border:0px;padding:0px;border-collapse:collapse; =
mso-table-lspace:0pt; mso-table-rspace:0pt;" width=3D"100%">=20
<tbody><tr>=20
<td style=3D"border:0px;padding:0px;border-collapse:collapse; =
mso-table-lspace:0pt; mso-table-rspace:0pt;"> </td>
<td align=3D"center" =
style=3D"border:0px;padding:0px;border-collapse:collapse; =
mso-table-lspace:0pt; mso-table-rspace:0pt;">
<table bgcolor=3D"#ffffff" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"contentInner" id=3D"contentInner" =
style=3D"background-color:#f7f8fc;background-color:#ffffff;width:600px;ma=
rgin:0px auto;border:0px;" width=3D"600">=20
<tbody><tr>=20
<td height=3D"570" style=3D"border:0px;padding:0px;" =
valign=3D"top">
<a name=3D"Top" style=3D"text-decoration:underline;"></a>
<div baseposition=3D"pos_YFkUyjFlRUSG17KTGU8Ffg" =
class=3D"zpcontent-wrapper" id=3D"page-container">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
id=3D"page-container" =
style=3D"border:0px;padding:0px;border-collapse:collapse; =
mso-table-lspace:0pt;mso-table-rspace:0pt;text-decoration:none =
!important;" width=3D"100%">
<tbody><tr><td class=3D"txtsize" id=3D"elm_1752667760097" =
style=3D"border:0px;padding:0px 0px;border-collapse:collapse;" =
valign=3D"top">
<div class=3D"zpelement-wrapper" id=3D"elm_1752667760097" =
style=3D";word-wrap:break-word;overflow:hidden;padding-right:0px;backgrou=
nd-color:;">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
class=3D"zpAlignPos" =
style=3D"padding:0px;border:0px;border-collapse:collapse; =
mso-table-lspace:0pt; =
mso-table-rspace:0pt;word-break:break-word;-ms-text-size-adjust: =
100%;-webkit-text-size-adjust: 100%;" width=3D"100%">
=09
<tbody><tr><td class=3D"paddingcomp" =
style=3D"border:0px;padding:7px =
15px;font-size:12pt;font-family:Arial,Helvetica;line-height:15pt;border-t=
op:0px none ; border-bottom:0px none =
;padding-top:30px;padding-bottom:5px;padding-right:30px;padding-left:30px=
">
<div componentlineheight=3D"15pt" =
componentpaddingbottom=3D"5px" componentpaddingleft=3D"30px" =
componentpaddingright=3D"30px" componentpaddingtop=3D"30px" =
style=3D"line-height: 15pt;"><span><font face=3D"Arial, Helvetica" =
style=3D"font-size: 11pt;">Dear <span>Bob</span>, =
</font></span><div><font face=3D"Arial, Helvetica" style=3D"font-size: =
11pt;"><br></font><div><span><font face=3D"Arial, Helvetica" =
style=3D"font-size: 11pt;">Back on the 16 July we notified and shared =
with you and your team updated login details to the new and improved =
softphone that works with your Horizon phone system. During this time, =
the new and old apps have run side by side to allow time for your teams =
to get used to the new soft phone app. =
</font></span></div><div><span><font face=3D"Arial, Helvetica" =
style=3D"font-size: 11pt;"><br></font></span></div><div><span =
style=3D"font-size: 11pt; font-family: Arial, Helvetica; =
background-color: transparent;">The previous app will be retired and no =
longer accessible. If your team has already moved across, thank you no =
action is needed! </span></div><div><span style=3D"font-size: 11pt; =
font-family: Arial, Helvetica; background-color: =
transparent;"><br></span></div><div><span style=3D"font-size: 11pt; =
font-family: Arial, Helvetica; background-color: transparent;"><span>
<b>This is a<span> </span>final reminder that the existing app will =
stop working from Monday 15 September 2025. </b>
</span><br></span></div><div><span><font face=3D"Arial, Helvetica" =
style=3D"font-size: 11pt;"><br></font></span></div><div><span><font =
face=3D"Arial, Helvetica" style=3D"font-size: 11pt;">If you need =
assistance in downloading and setting up the new version, please contact =
your account manager or the support team on 0800 840 6800 or via email - =
support@fidelity-group.co.uk </font></span><div><span><font =
face=3D"Arial, Helvetica" style=3D"font-size: =
11pt;"><br></font></span></div><div><span><font face=3D"Arial, =
Helvetica" style=3D"font-size: 11pt;">Thank you.
</font></span></div></div></div><div><span><font face=3D"Arial, =
Helvetica" style=3D"font-size: =
11pt;"><br></font></span></div><div><span><font face=3D"Arial, =
Helvetica" style=3D"font-size: =
11pt;"><br></font></span></div><div><span><font face=3D"Arial, =
Helvetica" style=3D"font-size: 11pt;">The Fidelity Group =
Team</font></span></div><div><span><font face=3D"Arial, Helvetica" =
style=3D"font-size: 11pt;"><br></font></span></div></div>
</td></tr>
</tbody></table>
</div>
</td></tr>
<tr><td class=3D"txtsize" id=3D"elm_1757497928091" =
style=3D"border:0px;padding:0px 0px;border-collapse:collapse;" =
valign=3D"top">
<table bgcolor=3D"#f0f0f0" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" =
style=3D"border:0px;padding:0px;width:100%;border-collapse:collapse; =
mso-table-lspace:0pt; =
mso-table-rspace:0pt;word-break:break-word;background-color:#f0f0f0;">
<tbody><tr>
<td class=3D"txtsize" style=3D"border:0px;padding:0px =
0px;border-top:none none none ;border-bottom:none none none">
<div class=3D"zpelement-wrapper image" coupcmp =
id=3D"elm_1757497928091" prodcmp =
style=3D";word-wrap:break-word;overflow:hidden;padding:0px;background-col=
or:#f0f0f0;">
<div>
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"zpAlignPos" =
style=3D"text-align:left;padding:0px;border:0px;border-collapse:collapse;=
mso-table-lspace:0pt; =
mso-table-rspace:0pt;word-break:break-word;width:100%;text-align:center;"=
>
<tbody><tr><td class=3D"paddingcomp" =
style=3D"border:0px;padding:7px =
15px;text-align:center;padding-top:10px;padding-bottom:5px;padding-right:=
20px;padding-left:20px">
<img align=3D"center" =
alt=3D"https://stratus.campaign-image.eu/images/232114000002276257_zc_v1_=
1757498026855_empowering_xaas___landscape.png" class=3D"zpImage" =
height=3D"auto" hspace=3D"0" size=3D"O" =
src=3D"https://stratus.campaign-image.eu/images/232114000002276257_zc_v1_=
1757498026855_empowering_xaas___landscape.png" =
style=3D"width:250px;height:autopx;max-width:250px =
!important;border:0px;text-align:center;" vspace=3D"0" width=3D"250">
</td></tr>
</tbody></table>
</div>
</div>
</td></tr></tbody></table>
</td></tr>
<tr><td class=3D"txtsize" id=3D"elm_1593407394601" =
style=3D"border:0px;padding:0px 0px;border-collapse:collapse;" =
valign=3D"top">
<div class=3D"zpelement-wrapper" id=3D"elm_1593407394601" =
style=3D";word-wrap:break-word;overflow:hidden;padding-right:0px;backgrou=
nd-color:#f0f0f0;">
<table bgcolor=3D"#f0f0f0" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"zpAlignPos" =
style=3D"padding:0px;border:0px;border-collapse:collapse; =
mso-table-lspace:0pt; =
mso-table-rspace:0pt;word-break:break-word;-ms-text-size-adjust: =
100%;-webkit-text-size-adjust: 100%;" width=3D"100%">
=09
<tbody><tr><td class=3D"paddingcomp" =
style=3D"border:0px;padding:7px =
15px;font-size:12pt;font-family:Arial,Helvetica;line-height:17pt;border-t=
op:0px none ; border-bottom:0px none =
;padding-top:1px;padding-bottom:5px;padding-right:20px;padding-left:20px"=
>
<div componentbgcolor=3D"#f0f0f0" =
componentlineheight=3D"17pt" componentpaddingbottom=3D"5px" =
componentpaddingleft=3D"20px" componentpaddingright=3D"20px" =
componentpaddingtop=3D"1px" style=3D"background-color: rgb(240, 240, =
240);"><span><p align=3D"center" =
style=3D"line-height:1.7;font-family:Arial,verdana;font-size:12px; =
color:#000000;padding:0px;margin: 0;text-align: center; line-height: =
17pt;"><b style=3D"color: rgb(132, 132, 132);">Our mailing address =
is:</b></p><p align=3D"center" =
style=3D"line-height:1.7;font-family:Arial,verdana;font-size:12px; =
color:#000000;padding:0px;margin: 0;text-align: center; line-height: =
17pt;"><span style=3D"line-height: 17pt;"><font color=3D"#848484" =
style=3D"line-height: 17pt;"><span style=3D"line-height: 17pt;"><span> =
14 Station Rd, Henley-on-Thames RG9 =
1AY</span><br></span></font></span></p><p align=3D"center" =
style=3D"line-height:1.7;font-family:Arial,verdana;font-size:12px; =
color:#000000;padding:0px;margin: 0;text-align: center; line-height: =
17pt;"><span style=3D"line-height: 17pt;"><font color=3D"#848484" =
style=3D"line-height: 17pt;"><span style=3D"line-height: 17pt;">Would =
you like to change how you receive these =
emails?</span></font></span></p><p align=3D"center" =
style=3D"line-height:1.7;font-family:Arial,verdana;font-size:12px; =
color:#000000;padding:0px;margin: 0;text-align: center; line-height: =
17pt;"><font color=3D"#848484" style=3D"line-height: 17pt;">Please <u><a =
alt=3D"update your preferences" =
href=3D"https://vtzjtk-zcmp.maillist-manage.eu/ua/upc?upd=3D1338a2740565e=
069&r=3D1338a2740595931b&n=3D11699e4c350645f&od=3D3zfba27aad8ac047b9f7e13=
86cbf475d8b" rel=3D"noopener noreferrer" =
style=3D"text-decoration:underline;" target=3D"_blank" title=3D"update =
your preferences" zcurl_name=3D"l_1"><font color=3D"#848484" =
style=3D"color: rgb(132, 132, 132); line-height: 17pt;">update your =
preferences</font></a></u> or <u><a alt=3D"unsubscribe from this mailing =
list" =
href=3D"https://vtzjtk-zcmp.maillist-manage.eu/ua/optout?od=3D3zfba27aad8=
ac047b9f7e1386cbf475d8b&rd=3D1338a2740595931b&sd=3D1338a27405959273&n=3D1=
1699e4c350645f" rel=3D"noopener noreferrer" =
style=3D"text-decoration:underline;" target=3D"_blank" =
title=3D"unsubscribe from this mailing list" zcurl_name=3D"l_2"><font =
color=3D"#848484" style=3D"color: rgb(132, 132, 132); line-height: =
17pt;">unsubscribe from this mailing list</font></a></u>.<u><font =
color=3D"#848484" style=3D"color: rgb(132, 132, 132); line-height: =
17pt;"></font></u></font><br></p></span></div>
</td></tr>
</tbody></table>
</div>
</td></tr>
</tbody></table>
</div>
</td>=20
</tr>=20
</tbody></table>
</td>=20
<td style=3D"border:0px;padding:0px;border-collapse:collapse; =
mso-table-lspace:0pt; mso-table-rspace:0pt;"> </td>
</tr>=20
</tbody></table>=20
</div>
</center>=20
<img style=3D'visibility:hidden' =
src=3D"https://vtzjtk-zcmp.maillist-manage.eu/click/1338a2740595931b/open=
.gif" alt=3D"" height=3D"1" width=3D"1"/><a style=3D'visibility:hidden' =
href=3D"https://vtzjtk-zcmp.maillist-manage.eu/click/1338a2740595931b/133=
8a2740587dba1" alt=3D"" height=3D"1" width=3D"1"/></body></html>
------=_NextPart_000_084D_01DC26E6.F1A3CE10--