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Date: Wed, 21 Aug 2024 13:36:42 +0000 (GMT)
From: One Dell Care <one.dell.care@dell.com>
To: "bob@sarahharvey.com" <bob@sarahharvey.com>
Message-ID: <4vpck000000000000000000000000000000000000000000000SIKLT4003TVm8YWeQmeLcEZZ-Ew_hA@sfdc.net>
Subject: Dell Customer Care | Case # 196281982 from Preethi, Order #
1008630399 [ thread::4kEInGxfLqCmiVLVnnSqvz0:: ]
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Dear robert,
Thank you for your response.
I have raised a request with the carrier.
We are monitoring this issue and one of our case specialists will get back to you with an update on refund.
Thank you for choosing Dell Technologies. We appreciate your business.
Preethi Raghavendra
Dell | Customer Care
Need Help?
You can visit Order Support | Dell UK to get help on your order with additional features as:
Order Details | Track your Order | Packing Slip | Invoice Copy
Check Warranty | Cancel your order | Return Your Order | Subscribe to Notification
Please do not change the subject line of the email
thread::4kEInGxfLqCmiVLVnnSqvz0::
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<html><div>
<div><img alt="Picture1" src="https://dellservices.file.force.com/file-asset-public/Picture16?oid=00D0b000000GaMp" style="max-width: 1313.23px; width: 289.969px; height: 44px;" title="Picture1"></div>
<div><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;">Dear robert,<br><br>Thank you for your response.</span></span></div>
<div><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><br><span style="line-height: normal;"><span style="color: black;">I have raised a request with the carrier.</span></span><br><br><span style="line-height: 115%;"><span style="line-height: 115%;">We are monitoring this issue and one of our case specialists will get back to you with an update on refund.</span></span><br><span style="line-height: normal;"><span style="color: black;"> </span></span><br><span style="line-height: 107%;"><span style="color: black;">Thank you for choosing Dell Technologies. We appreciate your business.</span></span><br><span style="line-height: normal;"> </span><br><span style="line-height: normal;"><span style="color: black;">Preethi Raghavendra</span><br><b><span style="color: #007cb9;">Dell</span></b><span style="color: black;"> | Customer Care</span></span></span></span></div>
<div align="center" style="text-align: center;"><hr align="center" size="1" width="100%"></div>
<div><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 107%;"><b><span style="line-height: 107%;"><span style="color: black;">Need Help?</span></span></b><br><br><span style="line-height: 107%;"><span style="color: black;">You can visit </span></span><a href="https://www.dell.com/support/order-status/en-uk/order-support" style="color: #0563c1; text-decoration: underline;">Order Support | Dell UK</a> <span style="line-height: 107%;"><span style="color: black;">to get help on your order with additional features as:</span></span></span></span></span></div>
<table class="Table" style="width: 642px; margin-left: -1px; border-collapse: collapse;" width="642">
<tbody>
<tr>
<td nowrap="nowrap" style="width: 119px; padding: 0in 7px 0in 7px; height: 10px; background-color: white;"><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 107%;"><b><span style="line-height: 107%;"><span style="color: black;">Order Details</span></span></b></span></span></span></td>
<td nowrap="nowrap" style="width: 25px; padding: 0in 7px 0in 7px; height: 10px; background-color: white;"><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 107%;"><b><span style="line-height: 107%;"><span style="color: black;">|</span></span></b></span></span></span></td>
<td nowrap="nowrap" style="width: 132px; padding: 0in 7px 0in 7px; height: 10px; background-color: white;"><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 107%;"><b><span style="line-height: 107%;"><span style="color: black;">Track your Order </span></span></b></span></span></span></td>
<td nowrap="nowrap" style="width: 25px; padding: 0in 7px 0in 7px; height: 10px; background-color: white;"><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 107%;"><b><span style="line-height: 107%;"><span style="color: black;">|</span></span></b></span></span></span></td>
<td nowrap="nowrap" style="width: 135px; padding: 0in 7px 0in 7px; height: 10px; background-color: white;"><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 107%;"><b><span style="line-height: 107%;"><span style="color: black;">Packing Slip </span></span></b></span></span></span></td>
<td nowrap="nowrap" style="width: 25px; padding: 0in 7px 0in 7px; height: 10px; background-color: white;"><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 107%;"><b><span style="line-height: 107%;"><span style="color: black;">|</span></span></b></span></span></span></td>
<td nowrap="nowrap" style="width: 181px; padding: 0in 7px 0in 7px; height: 10px; background-color: white;"><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 107%;"><b><span style="line-height: 107%;"><span style="color: black;">Invoice Copy </span></span></b></span></span></span></td>
</tr>
<tr>
<td nowrap="nowrap" style="width: 119px; padding: 0in 7px 0in 7px; height: 10px; background-color: white;"><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 107%;"><b><span style="line-height: 107%;"><span style="color: black;">Check Warranty</span></span></b></span></span></span></td>
<td nowrap="nowrap" style="width: 25px; padding: 0in 7px 0in 7px; height: 10px; background-color: white;"><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 107%;"><b><span style="line-height: 107%;"><span style="color: black;">|</span></span></b></span></span></span></td>
<td nowrap="nowrap" style="width: 132px; padding: 0in 7px 0in 7px; height: 10px; background-color: white;"><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 107%;"><b><span style="line-height: 107%;"><span style="color: black;">Cancel your order</span></span></b></span></span></span></td>
<td nowrap="nowrap" style="width: 25px; padding: 0in 7px 0in 7px; height: 10px; background-color: white;"><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 107%;"><b><span style="line-height: 107%;"><span style="color: black;">|</span></span></b></span></span></span></td>
<td nowrap="nowrap" style="width: 135px; padding: 0in 7px 0in 7px; height: 10px; background-color: white;"><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 107%;"><b><span style="line-height: 107%;"><span style="color: black;">Return Your Order</span></span></b></span></span></span></td>
<td nowrap="nowrap" style="width: 25px; padding: 0in 7px 0in 7px; height: 10px; background-color: white;"><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 107%;"><b><span style="line-height: 107%;"><span style="color: black;">|</span></span></b></span></span></span></td>
<td nowrap="nowrap" style="width: 181px; padding: 0in 7px 0in 7px; height: 10px; background-color: white;"><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: 107%;"><b><span style="line-height: 107%;"><span style="color: black;">Subscribe to Notification</span></span></b></span></span></span><br> </td>
</tr>
</tbody>
</table>
<div><span style="font-size: 14px;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="line-height: normal;"><b><span style="color: red;">Please do not change the subject line of the email</span></b></span></span></span></div>
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