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From: "Kiree Robinson" <marketing@fidelity-group.co.uk>
To: "Bob Home" <bob@sarahharvey.com>
Subject: =?utf-8?Q?Final_Reminder:_Holiday_Call=E2=80=91Rou?=
=?utf-8?Q?ting_Deadline_Approaches?=
Date: Fri, 12 Dec 2025 10:20:06 -0000
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Dear Bob,
The upcoming holiday season is a critical window for client communications.
To avoid missed opportunities and ensure that callers are directed to the
correct department, please review your auto‑attendant messages and submit
any modifications no later than December 15.
You can click the link below or email support@fidelity-group.co.uk with the
subject line “Holiday Changes” and attach the updated auto‑attendant script.
<mailto:support@fidelity-group.co.uk?subject=Holiday%20Changes> Please
inform us of any changes as soon as possible
Requests received after December 15 will be handled on a
first‑come‑first‑served basis and may not be actioned before the holiday
period begins.
Thank you for helping us maintain seamless accessibility for your customers
throughout the holidays.
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Our mailing address is:
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Please
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style=3D"line-height: 15pt;"><span><font face=3D"Arial, Helvetica" =
style=3D"font-size: 11pt;">Dear Bob, </font></span><div><span><font =
face=3D"Arial, Helvetica" style=3D"font-size: =
11pt;"><br></font></span></div><div><span><font face=3D"Arial, =
Helvetica" style=3D"font-size: 11pt;">The upcoming holiday season is a =
critical window for client communications. To avoid missed opportunities =
and ensure that callers are directed to the correct department, please =
review your auto=E2=80=91attendant messages and submit any modifications =
<b>no later than=E2=80=AFDecember=E2=80=AF15</b>. =
</font></span></div><div><span><font face=3D"Arial, Helvetica" =
style=3D"font-size: 11pt;"><br></font></span></div><div><span><font =
face=3D"Arial, Helvetica" style=3D"font-size: 11pt;">You can click the =
link below or email support@fidelity-group.co.uk with the subject line =
“Holiday Changes” and attach the updated =
auto=E2=80=91attendant =
script.</font></span></div><div><span><br></span></div></div>
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=09
=20
=20
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style=3D"font-size: 11pt;"><br></font></span></div><span><font =
face=3D"Arial, Helvetica" style=3D"font-size: 11pt;">Requests received =
after=E2=80=AFDecember=E2=80=AF15 will be handled on a =
first=E2=80=91come=E2=80=91first=E2=80=91served basis and may not be =
actioned before the holiday period begins. =
</font></span><div><span><font face=3D"Arial, Helvetica" =
style=3D"font-size: 11pt;"><br></font></span></div><div><span><font =
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style=3D"border:0px;padding:0px 0px;border-collapse:collapse;" =
valign=3D"top">
<table bgcolor=3D"#f0f0f0" border=3D"0" cellpadding=3D"0" =
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mso-table-rspace:0pt;word-break:break-word;background-color:#f0f0f0;">
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0px;border-top:none none none ;border-bottom:none none none;">
<div class=3D"zpelement-wrapper image" coupcmp =
id=3D"elm_1737993471505" prodcmp =
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or:#f0f0f0;">
<div>
<table align=3D"left" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"zpAlignPos" =
style=3D"font-size:12px;text-align:left;padding:0px;border:0px;border-col=
lapse:collapse; mso-table-lspace:0pt; =
mso-table-rspace:0pt;word-break:break-word;width:100%;text-align:left;">
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style=3D"border:0px;padding:0px;text-align:center;padding-top:0px;padding=
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<tr><td class=3D"txtsize" id=3D"elm_1737993506327" =
style=3D"border:0px;padding:0px 0px;border-collapse:collapse;" =
valign=3D"top">
<table bgcolor=3D"#f0f0f0" border=3D"0" cellpadding=3D"0" =
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mso-table-rspace:0pt;word-break:break-word;background-color:#f0f0f0;">
<tbody><tr>
<td class=3D"txtsize" style=3D"border:0px;padding:0px =
0px;border-top:none none none ;border-bottom:none none none;">
<div class=3D"zpelement-wrapper image" coupcmp =
id=3D"elm_1737993506327" prodcmp =
style=3D";word-wrap:break-word;overflow:hidden;padding:0px;background-col=
or:#f0f0f0;">
<div>
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"zpAlignPos" =
style=3D"font-size:12px;text-align:left;padding:0px;border:0px;border-col=
lapse:collapse; mso-table-lspace:0pt; =
mso-table-rspace:0pt;word-break:break-word;width:100%;text-align:center;"=
>
<tbody><tr><td class=3D"paddingcomp" =
style=3D"border:0px;padding:7px =
15px;text-align:center;padding-top:20px;padding-bottom:5px;padding-right:=
20px;padding-left:20px;">
<img align=3D"center" =
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style=3D"border:0px;padding:0px 0px;border-collapse:collapse;" =
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mso-table-rspace:0pt;word-break:break-word;-ms-text-size-adjust: =
100%;-webkit-text-size-adjust: 100%;" width=3D"100%">
=09
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