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	; Thu, 19 Feb 2026 15:22:31 +0000
From: "Surinder Singh" <surinder@itpartnership.com>
To: <bob@sarahharvey.com>
Cc: "'Neil Stainton'" <neil@itpartnership.com>
References: <LOAP265MB8513FB748CF59F90A9C6737DCB6CA@LOAP265MB8513.GBRP265.PROD.OUTLOOK.COM> <0CB48254-0995-4CCE-A7CF-BAA2F6057169@sarahharvey.com> <LOAP265MB8513AB878311249402D1AD3ECB6CA@LOAP265MB8513.GBRP265.PROD.OUTLOOK.COM> <0bb801dca1af$ec137880$c43a6980$@sarahharvey.com>
In-Reply-To: <0bb801dca1af$ec137880$c43a6980$@sarahharvey.com>
Subject: RE: Urgent Action Required: Update LightMedia Hosting Details
Date: Thu, 19 Feb 2026 15:22:29 -0000
Message-ID: <34b601dca1b3$900e33a0$b02a9ae0$@itpartnership.com>
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Hi Bob,

=20

We=E2=80=99re both well thanks. Hope you=E2=80=99re well too.

=20

I=E2=80=99ve applied the requested IP address change to point your =
website to the new location.

=20

Kind regards,

=20

Surinder

=20

From: bob@sarahharvey.com <bob@sarahharvey.com>=20
Sent: 19 February 2026 14:56
To: Surinder Singh <surinder@itpartnership.com>
Cc: 'Neil Stainton' <neil@itpartnership.com>
Subject: FW: Urgent Action Required: Update LightMedia Hosting Details

=20

Hi Surinder/ Neil

Hope you are both well

Our website providers have sent us the below message regarding =
re-routing our website hosting and they need our email providers to =
provide information about the domain account.

Is this something that you can help us out with.=20

Many thanks in advance

Regards

=20

=20

Bob Home
Sarah Harvey Limited
14 Rural Innovation Centre

Avenue H

Stoneleigh Park

Kenilworth
Warwickshire
CV8 2LG

=20

Tel: +0044(0)01926450545
Mobile:+44(0)7887726814


We respect our clients' privacy. Your personal details will not be =
shared with third parties as per Sarah Harvey GDPR policy. By submitting =
your details you consent to being contacted by Sarah Harvey Limited by =
telephone and email for this and similar positions. Please see our =
website for further GDPR information at  <http://www.sarahharvey.com/> =
www.sarahharvey.com.

=20

=20

From: Zak Dunstone <zakd@light-media.co.uk =
<mailto:zakd@light-media.co.uk> >=20
Sent: 16 February 2026 16:10
To: Bob Home <bob@sarahharvey.com <mailto:bob@sarahharvey.com> >
Subject: Re: Urgent Action Required: Update LightMedia Hosting Details

=20

Thank you for your email, Bob.

=20

I am sorry for the inconvenience, but unfortunately this change is =
required by external factors beyond our control.

=20

If you are able to put me in touch with your email team or provide me =
with access to Sarah Harvey=E2=80=99s domain account, then I should be =
able to action this change on your behalf to save you some time. In case =
it helps, I have been searching around online and it appears that your =
domain name is registered with namecheap: https://www.namecheap.com/

=20

As things stand, the website will become unavailable after 28th February =
unless the change is made. If the site becomes unavailable, then the =
site will come back online as soon as the settings change is made, so it =
is not a permanent cutoff, if that is what you mean.

=20

If I am able to demonstrate some progress towards getting the change =
applied, then I may be able to negotiate a slight extension on behalf of =
Sarah Harvey, but unfortunately I cannot guarantee this.

=20

Thanks for your help with this and please let me know if there=E2=80=99s =
anything else I can do to assist.

=20

Kind regards,

Zak

  _____ =20

From: Bob Home <bob@sarahharvey.com <mailto:bob@sarahharvey.com> >
Sent: 16 February 2026 15:55
To: Zak Dunstone <zakd@light-media.co.uk <mailto:zakd@light-media.co.uk> =
>
Subject: Re: Urgent Action Required: Update LightMedia Hosting Details=20

=20

Zak,=20

I=E2=80=99m trying to get in touch with our email team. This is =
inconvenient at the moment as I=E2=80=99m busy with other projects. Is =
there nothing you can do at your end and does this mean we will not be =
able to use the website if I don=E2=80=99t get it done after the 28th =
ever ?

=20

=20

=20

=20

Sent from my iPhone

=20

On 16 Feb 2026, at 11:13, Zak Dunstone <zakd@light-media.co.uk =
<mailto:zakd@light-media.co.uk> > wrote:

=EF=BB=BF=20

Dear Bob,

Ref: https://www.sarahharvey.com

I hope you are well.

I am contacting you again about an important change needed for your =
website, which I mentioned in my emails on 29th January and 9th =
February. One of our suppliers is making us update the way your website =
is hosted, and this change must be completed by 28th February 2026.

If nothing is done by this date, your website =
(https://www.sarahharvey.com) will stop working.

This is a genuine request and not a scam. To prove this, I am including =
the details of a recent LightMedia invoice sent to your organisation: =
invoice #10961, dated 20/12/2025 and due for payment on 20/01/2026. If =
you=E2=80=99re still unsure, you can reply to this email and include one =
of our directors, Jeremy Hammond ( <mailto:jezh@light-media.co.uk> =
jezh@light-media.co.uk), to confirm it=E2=80=99s real.

If someone else, like your IT company, looks after your emails or domain =
name, please forward this email to them. If not, you will need to log =
into your domain name account (the company you pay for your website =
name, such as 123 Reg, Easily, Fasthosts, GoDaddy, IONOS, Names.co.uk, =
etc.) to make a simple change.

You just need to update your website=E2=80=99s address settings (DNS =
settings) so they point to a new IP address: 4.250.226.90. This means =
replacing all mentions of 134.213.235.212 with 4.250.226.90 in your =
account. You can do this at any time=E2=80=94acting sooner is better to =
avoid any issues.

If you=E2=80=99re not comfortable making this change, you can securely =
send us your domain account login details and we will do it for you.

If you are not the right technical contact for this website, please =
accept my apologies for the inconvenience, forward this message to the =
correct person in your organisation, and let me know.

Thank you for your help with this.

Kind regards,
Zak

P.S., I apologise for any inconvenience if you have already liaised with =
one of my colleagues recently around access to your domain name or =
changes to your DNS settings=E2=80=94because of the number of affected =
clients, we are handling this via mail merge and it may not account for =
the latest individual communications. If this is the case, please just =
let me know.

Zak Dunstone (he/him)

Partner | Technical Solutions Architect and IT Manager

=20

<image001.png>


LightMedia Communications Limited =20

Connaught House, 4 Morrell Street, Royal Leamington Spa, Warwickshire, =
CV32 5SZ=20

=E2=80=8BTel: 01926 313233=20

Web:  <https://www.light-media.co.uk/> https://www.light-media.co.uk=20

<image002.png>

<image003.png>

LightMedia Communications Limited is Cyber Essentials Certified.

This e-mail and any files transmitted with it are confidential and =
intended solely for the use of the individual or entity to whom they are =
addressed. If you have received this email in error, you must not =
disseminate, copy or take any action in reliance on it, and we would ask =
you to notify us immediately by return e-mail telephone on +44 (0)1926 =
313233.  We have an anti-virus system installed on our system and =
therefore any files leaving our offices via e-mail will have been =
checked for known viruses. LightMedia Communications Limited accepts no =
responsibility once an e-mail and any attachments leave us.

=20


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--></style></head><body lang=3DEN-GB link=3D"#467886" vlink=3Dpurple =
style=3D'word-wrap:break-word'><div class=3DWordSection1><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'>Hi Bob,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'>We=E2=80=99re both well thanks. Hope you=E2=80=99re well =
too.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'>I=E2=80=99ve applied the requested IP address change to =
point your website to the new location.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'>Kind regards,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'>Surinder<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'><o:p>&nbsp;</o:p></span></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
bob@sarahharvey.com &lt;bob@sarahharvey.com&gt; <br><b>Sent:</b> 19 =
February 2026 14:56<br><b>To:</b> Surinder Singh =
&lt;surinder@itpartnership.com&gt;<br><b>Cc:</b> 'Neil Stainton' =
&lt;neil@itpartnership.com&gt;<br><b>Subject:</b> FW: Urgent Action =
Required: Update LightMedia Hosting =
Details<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Hi Surinder/ =
Neil<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Hope you are both =
well<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Our website =
providers have sent us the below message regarding re-routing our =
website hosting and they need our email providers to provide information =
about the domain account.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Is this something =
that you can help us out with. <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Many thanks in =
advance<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Regards<o:p></o:p><=
/span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p>&nbsp;</o:p></=
span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p>&nbsp;</o:p></=
span></p><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Bob Home<br>Sarah Harvey Limited<br>14 Rural Innovation =
Centre</span><span =
style=3D'font-family:"Calibri",sans-serif;color:black'><o:p></o:p></span>=
</p><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Avenue H<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Stoneleigh Park<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Kenilworth<br>Warwickshire<br>CV8 =
2LG<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Tel: =
+0044(0)01926450545<br>Mobile:+44(0)7887726814<br><br><br>We respect our =
clients' privacy. Your personal details will not be shared with third =
parties as per Sarah Harvey GDPR policy. By submitting your details you =
consent to being contacted by Sarah Harvey Limited by telephone and =
email for this and similar positions. Please see our website for further =
GDPR information at <a href=3D"http://www.sarahharvey.com/"><span =
style=3D'color:#0563C1'>www.sarahharvey.com</span></a>.<o:p></o:p></span>=
</p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-ligatures:standardcontextual;mso-fareast-la=
nguage:EN-US'><o:p>&nbsp;</o:p></span></p></div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p>&nbsp;</o:p></=
span></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=3DMsoNormal><b><span =
lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Zak =
Dunstone &lt;<a =
href=3D"mailto:zakd@light-media.co.uk">zakd@light-media.co.uk</a>&gt; =
<br><b>Sent:</b> 16 February 2026 16:10<br><b>To:</b> Bob Home &lt;<a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a>&gt;<br><b>Sub=
ject:</b> Re: Urgent Action Required: Update LightMedia Hosting =
Details<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>T=
hank you for your email, Bob.<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'><=
o:p>&nbsp;</o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>I=
 am sorry for the inconvenience, but u<span =
class=3Delementtoproof>nfortunately this change is required by external =
factors beyond our control</span>.<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'><=
o:p>&nbsp;</o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>I=
f you are able to put me in touch with your email team or provide me =
with access to Sarah Harvey=E2=80=99s domain account<span =
class=3Delementtoproof>, then I should be able to action this change on =
your behalf</span>&nbsp;to save you some time. In case it helps, I have =
been searching around online and it appears that your domain name is =
registered with namecheap: <span class=3Delementtoproof><a =
href=3D"https://www.namecheap.com/">https://www.namecheap.com/</a></span>=
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'><=
o:p>&nbsp;</o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>A=
s things stand, the website will become unavailable after =
28<sup>th</sup>&nbsp;February unless the change is made. If the site =
becomes unavailable, then the site will come back online as soon as the =
settings change is made, so it is not a permanent cutoff, if that is =
what you mean.<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'><=
o:p>&nbsp;</o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>I=
f I am able to demonstrate some progress towards getting the change =
applied, then I may be able to negotiate a slight extension on behalf of =
Sarah Harvey, but unfortunately I cannot guarantee =
this.<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'><=
o:p>&nbsp;</o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>T=
hanks for your help with this and p<span class=3Delementtoproof>lease =
let me know if there=E2=80=99s anything else I can do to =
assist</span>.<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'><=
o:p>&nbsp;</o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>K=
ind regards,<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>Z=
ak<o:p></o:p></span></p></div><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><hr size=3D1 width=3D"98%" =
align=3Dcenter></div><div id=3DdivRplyFwdMsg><p =
class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>F=
rom:</span></b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> =
Bob Home &lt;<a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a>&gt;<br><b>Sen=
t:</b> 16 February 2026 15:55<br><b>To:</b> Zak Dunstone &lt;<a =
href=3D"mailto:zakd@light-media.co.uk">zakd@light-media.co.uk</a>&gt;<br>=
<b>Subject:</b> Re: Urgent Action Required: Update LightMedia Hosting =
Details</span> <o:p></o:p></p><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div></div><div><p =
class=3DMsoNormal>Zak, <o:p></o:p></p><div><p =
class=3DMsoNormal>I=E2=80=99m trying to get in touch with our email =
team. This is inconvenient at the moment as I=E2=80=99m busy with other =
projects. Is there nothing you can do at your end and does this mean we =
will not be able to use the website if I don=E2=80=99t get it done after =
the 28th ever ?<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal>Sent =
from my iPhone<o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><o:p>&nbsp;</o:p></p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>On 16 Feb 2026, at 11:13, Zak Dunstone =
&lt;<a =
href=3D"mailto:zakd@light-media.co.uk">zakd@light-media.co.uk</a>&gt; =
wrote:<o:p></o:p></p></blockquote></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Tahoma",sans-serif'>=EF=BB=BF</span> =
<o:p></o:p></p><div><p class=3Dxmsonormal><span =
style=3D'font-family:"Calibri",sans-serif'>Dear =
Bob,</span><o:p></o:p></p><p class=3Dxmsonormal><b><span =
style=3D'font-family:"Calibri",sans-serif'>Ref: <a =
href=3D"https://www.sarahharvey.com">https://www.sarahharvey.com</a></spa=
n></b><o:p></o:p></p><p class=3Dxmsonormal><span =
style=3D'font-family:"Calibri",sans-serif'>I hope you are =
well.</span><o:p></o:p></p><p class=3Dxmsonormal><span =
style=3D'font-family:"Calibri",sans-serif'>I am contacting you again =
about an important change needed for your website, which I mentioned in =
my emails on 29<sup>th</sup> January and 9<sup>th</sup> February. One of =
our suppliers is making us update the way your website is hosted, and =
this change must be completed by 28<sup>th</sup> February =
2026.</span><o:p></o:p></p><p class=3Dxmsonormal><b><span =
style=3D'font-family:"Calibri",sans-serif'>If nothing is done by this =
date, your website (<a =
href=3D"https://www.sarahharvey.com">https://www.sarahharvey.com</a>) =
will stop working.</span></b><o:p></o:p></p><p class=3Dxmsonormal><span =
style=3D'font-family:"Calibri",sans-serif'>This is a genuine request and =
not a scam. To prove this, I am including the details of a recent =
LightMedia invoice sent to your organisation: invoice #10961, dated =
20/12/2025 and due for payment on 20/01/2026. If you=E2=80=99re still =
unsure, you can reply to this email and include one of our directors, =
Jeremy Hammond (</span><a href=3D"mailto:jezh@light-media.co.uk"><span =
style=3D'font-family:"Calibri",sans-serif'>jezh@light-media.co.uk</span><=
/a><span style=3D'font-family:"Calibri",sans-serif'>), to confirm =
it=E2=80=99s real.</span><o:p></o:p></p><p class=3Dxmsonormal><span =
style=3D'font-family:"Calibri",sans-serif'>If someone else, like your IT =
company, looks after your emails or domain name, please forward this =
email to them. If not, you will need to log into your domain name =
account (the company you pay for your website name, such as 123 Reg, =
Easily, Fasthosts, GoDaddy, IONOS, Names.co.uk, etc.) to make a simple =
change.</span><o:p></o:p></p><p class=3Dxmsonormal><b><span =
style=3D'font-family:"Calibri",sans-serif'>You just need to update your =
website=E2=80=99s address settings (DNS settings) so they point to a new =
IP address: 4.250.226.90.</span></b><span =
style=3D'font-family:"Calibri",sans-serif'> This means replacing all =
mentions of 134.213.235.212 with 4.250.226.90 in your account. You can =
do this at any time=E2=80=94acting sooner is better to avoid any =
issues.</span><o:p></o:p></p><p class=3Dxmsonormal><span =
style=3D'font-family:"Calibri",sans-serif'>If you=E2=80=99re not =
comfortable making this change, you can securely send us your domain =
account login details and we will do it for you.</span><o:p></o:p></p><p =
class=3Dxmsonormal><span style=3D'font-family:"Calibri",sans-serif'>If =
you are not the right technical contact for this website, please accept =
my apologies for the inconvenience, forward this message to the correct =
person in your organisation, and let me know.</span><o:p></o:p></p><p =
class=3Dxmsonormal><span =
style=3D'font-family:"Calibri",sans-serif'>Thank you for your help with =
this.</span><o:p></o:p></p><p class=3Dxmsonormal><span =
style=3D'font-family:"Calibri",sans-serif'>Kind =
regards,<br>Zak</span><o:p></o:p></p><p class=3Dxmsonormal><span =
style=3D'font-family:"Calibri",sans-serif'>P.S., I apologise for any =
inconvenience if you have already liaised with one of my colleagues =
recently around access to your domain name or changes to your DNS =
settings=E2=80=94because of the number of affected clients, we are =
handling this via mail merge and it may not account for the latest =
individual communications. If this is the case, please just let me =
know.</span><o:p></o:p></p><p class=3Dxmsonormal =
style=3D'margin-bottom:0cm;line-height:normal'><b><span =
style=3D'font-family:"Calibri",sans-serif;color:#212121;background:white'=
>Zak Dunstone</span></b><span =
style=3D'font-family:"Calibri",sans-serif;color:#212121;background:white'=
>&nbsp;(he/him)</span><o:p></o:p></p><p class=3Dxmsonormal =
style=3D'margin-bottom:0cm;line-height:normal'><span =
style=3D'font-size:9.0pt;font-family:"Calibri",sans-serif;color:black'>Pa=
rtner | Technical Solutions Architect and IT =
Manager</span><o:p></o:p></p><p class=3Dxmsonormal =
style=3D'margin-bottom:0cm;line-height:normal'><span =
style=3D'font-family:"Calibri",sans-serif'>&nbsp;</span><o:p></o:p></p><d=
iv><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Calibri",sans-serif;color:#006FC9'>=
&lt;image001.png&gt;<o:p></o:p></span></p></div><p =
class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Calibri",sans-serif;color:#006FC9'>=
<br></span><span =
style=3D'font-size:9.0pt;font-family:"Calibri",sans-serif;color:black'>Li=
ghtMedia Communications Limited</span><span =
style=3D'font-family:"Calibri",sans-serif;color:black'>&nbsp;</span> =
<o:p></o:p></p><p class=3Dxmsonormal =
style=3D'margin-bottom:0cm;line-height:normal'><span =
style=3D'font-size:9.0pt;font-family:"Calibri",sans-serif;color:black'>Co=
nnaught House, 4 Morrell Street, Royal Leamington Spa, Warwickshire, =
CV32 5SZ&nbsp;</span><o:p></o:p></p><p class=3Dxmsonormal =
style=3D'margin-bottom:0cm;line-height:normal'><span =
style=3D'font-size:9.0pt;font-family:"Calibri",sans-serif;color:black'>=E2=
=80=8BTel:&nbsp;01926 313233</span><span =
style=3D'font-size:12.0pt;font-family:"Calibri",sans-serif;color:black'>&=
nbsp;</span><o:p></o:p></p><p class=3Dxmsonormal =
style=3D'margin-bottom:0cm;line-height:normal'><span =
style=3D'font-size:9.0pt;font-family:"Calibri",sans-serif;color:black'>We=
b: </span><a href=3D"https://www.light-media.co.uk/"><span =
style=3D'font-size:9.0pt;font-family:"Calibri",sans-serif;color:blue'>htt=
ps://www.light-media.co.uk</span></a><span =
style=3D'font-size:9.0pt;font-family:"Calibri",sans-serif;color:black'>&n=
bsp;</span><o:p></o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'>&lt;image002.png&gt;<o:p></o:p=
></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'>&lt;image003.png&gt;<o:p></o:p=
></span></p></div><p class=3Dxmsonormal =
style=3D'margin-bottom:0cm;line-height:normal'><span =
style=3D'font-size:8.0pt;font-family:"Calibri",sans-serif;color:#212121'>=
LightMedia Communications Limited is Cyber Essentials =
Certified.</span><o:p></o:p></p><p class=3Dxmsonormal =
style=3D'margin-bottom:0cm;line-height:normal'><span =
style=3D'font-size:8.0pt;font-family:"Calibri",sans-serif;color:#212121'>=
This e-mail and any files transmitted with it are confidential and =
intended solely for the use of the individual or entity to whom they are =
addressed. If you have received this email in error, you must not =
disseminate, copy or take any action in reliance on it, and we would ask =
you to notify us immediately by return e-mail telephone on +44 (0)1926 =
313233.&nbsp; We have an anti-virus system installed on our system and =
therefore any files leaving our offices via e-mail will have been =
checked for known viruses. LightMedia Communications Limited accepts no =
responsibility once an e-mail and any attachments leave =
us.</span><o:p></o:p></p><p =
class=3Dxmsonormal>&nbsp;<o:p></o:p></p></div></div></blockquote></div></=
div></div></div></body></html>
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