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File: D:/hMailServer/Data/sarahharvey.com/bob/77/{77CF4D61-FEA7-493B-B6F3-4EC18933E5D8}.eml
From: "Parkfield Supplies UK" <hello@parkfieldsupplies.co.uk>
To: "Bob Home" <bob@sarahharvey.com>
References: <66B52EAB-FAA6-4155-BE4E-26C6505BF764@sarahharvey.com>
In-Reply-To: <66B52EAB-FAA6-4155-BE4E-26C6505BF764@sarahharvey.com>
Subject: Re: Phone case order
Date: Wed, 9 Apr 2025 16:50:55 +0100
Message-ID: <CAM9hSpqpS2tB+S62Ep7m-_QzJtKjVGbDW4fK4OQcgCFJ0WQtyg@mail.gmail.com>
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Hi Bob,

Thanks for your message!

We're sorry if you didn't receive your order. I've just processed your 
refund, please allow 3-7 business days for the funds to be returned 
(depending on your bank's policies).

We're really sorry for any inconvenience this may have caused. Please let us 
know if there’s anything else we can help you with?

Best regards,

--


Melody
Customer Support

hello@parkfieldsupplies.co.uk <mailto:hello@parkfieldsupplies.co.uk>
parkfieldsupplies.co.uk <https://parkfieldsupplies.co.uk>



Bob Home wrote:


I’ve been to look at where this was apparently delivered and there is no way 
I can get hold of it as it was apparently  delivered to locked student 
accommodation so if it was delivered to this address it would have been 
extremely difficult to get to the door?
I’ve also never seen the apparent order form that you sent me with the 
incorrect post code.
Why would I pay for something and put an incorrect post code? It can only be 
an error on your system!. I’ve since tried to order as before and your 
system automatically picks up my correct address therefor their has to be an 
error with your order system.
Your ordering system absolutely disgrace and as previously said your company 
looks to be a scam. It looks like you won’t refund me for your error so I 
will make sure that trust pilot etc knows what a poor company you are!!
Not a happy customer!


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     =20


  <div>Hi Bob,</div><br><div>Thanks for your =
message!</div><br><div>We&#39;re sorry if you didn&#39;t receive your =
order. I&#39;ve just processed your refund, please allow 3-7 business =
days for the funds to be returned (depending on your bank&#39;s =
policies).</div><br><div>We&#39;re really sorry for any inconvenience =
this may have caused. Please let us know if there=E2=80=99s anything =
else we can help you with?</div><br><div>Best regards,</div><br>



  <div>--</div>
  <br>
  <p>Melody<br>
Customer Support</p>

<p><a href=3D"mailto:hello@parkfieldsupplies.co.uk" =
target=3D"_blank">hello@parkfieldsupplies.co.uk</a><br>
<a href=3D"https://parkfieldsupplies.co.uk" =
target=3D"_blank">parkfieldsupplies.co.uk</a></p>





<br>
<br>


  <div>
    Bob Home wrote:
  <div>
  <br>
  <div style=3D"border-left:2px solid #ccc;padding-left:10px">
    <p>I=E2=80=99ve been to look at where this was apparently delivered =
and there is no way I can get hold of it as it was apparently =
=C2=A0delivered to locked student accommodation so if it was delivered =
to this address it would have been extremely difficult to get to the =
door?=20
<br>I=E2=80=99ve also never seen the apparent order form that you sent =
me with the incorrect post code.=20
<br>Why would I pay for something and put an incorrect post code? It can =
only be an error on your system!. I=E2=80=99ve since tried to order as =
before and your system automatically picks up my correct address =
therefor their has to be an error with your order system.=20
<br>Your ordering system absolutely disgrace and as previously said your =
company looks to be a scam. It looks like you won=E2=80=99t refund me =
for your error so I will make sure that trust pilot etc knows what a =
poor company you are!!=20
<br>Not a happy customer!</p>
  </div>





     =20
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