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From: "O2" <notification@account.o2.com>
To: <bob@sarahharvey.com>
Subject: Disconnection request
Date: Tue, 10 Mar 2026 09:14:30 -0000
Message-ID: <C7.23.55249.6F0EFA96@i-00a17aa239b12e3da.mta3vrest.sd.prd.sparkpost>
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Your number will be disconnected
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This is an official O2 email for the account number ending 1283.
<https://cdn.braze.eu/appboy/communication/assets/image_assets/images/67a4b08f954ae600926374c4/original.png?1738846350>
We’re sorry you’re leaving us
Hi Robert,
Account number: 1018731283
We're sorry you’re leaving us.
Once your number's been disconnected, we'll generate your final bill within
14 working days. You'll need to settle any outstanding balance on your
account, so make sure you don’t cancel your Direct Debit until your final
payment has been taken. If you cancel your Direct Debit beforehand, you’ll
need to call us to pay your final bill.
Information about your disconnection
<https://cdn.braze.eu/appboy/communication/assets/image_assets/images/692efb4d25d44d649caaa848/original.png?1764686669>
Your account number: 1018731283
<https://cdn.braze.eu/appboy/communication/assets/image_assets/images/692efb4d51030263f5a3e710/original.png?1764686669>
Your number being disconnected: 07887726814
<https://cdn.braze.eu/appboy/communication/assets/image_assets/images/692efb4da51dee77a7661de7/original.png?1764686669>
Your disconnection date: 10/03/2026
If your final bill is in credit of £5 or more, we’ll automatically refund it
30 days after the date on your bill. If you’re due a refund and have already
cancelled your Direct Debit, you’ll need to call us so we can arrange
payment another way, as we won’t be able to process it via BACS.
If you change your mind and want to stay, we'll be happy to talk you through
your options. Just call us on 202 (free from your O2 mobile).
Changed your mind?
Please note, if your account has already been disconnected and you change
your mind, you’ll have to go back through the sales journey. We won't be
able to reconnect your disconnected account and your previous tariff,
including any associated discounts, may not be available.
Talk soon,
O2
The Legal Stuff
Contact information: This inbox is not monitored, so please do not reply to
this email.
Confidentiality notice: This email and any attachments may be confidential
and legally privileged, intended solely for the addressee(s).
Security reminder: O2 will never ask for account or financial information
via email. Report suspicious emails to:
www.o2.co.uk/help/safety-and-security.
<https://clicks.account.o2.com/f/a/biDVjSxDeQdXgyMLPdamXg~~/AAAHahA~/lTFcR2Tbwhsq8fsZ8CMNO9P63WDNA9t3rkiOq76-fQ7mEzPNk6YaBvAtEnBuRNJVcuOpa9ob33fNmYPsZdXxYt4nyI6tpABbEmzIUk5I83y7AnyAIE3xg4ZQOA7_ZSkXVTQxn3snpZRy8KD39RLnqA~~>
Error notice: If you have received this email in error, please delete it.
Unauthorised use, disclosure, or copying is prohibited.
Statements in this email may not represent O2’s views. Any commitments are
subject to contract.
Company information: O2, 500 Brook Drive, Reading, RG2 6UU. Registered in
England and Wales: 2591237.
For more information our Terms & Conditions, or to see our Privacy & Cookie
policy, check the links below.
Terms and Conditions
<https://clicks.account.o2.com/f/a/tfvfPLw4u3YV14ZJbX2fSQ~~/AAAHahA~/074nZvFK30WauoRkk6EcyxuRJ8PabfzH35iYbww_Z511Pa_8Oud5OWcyuxoRu75wSuh3iGTDLKmcTZZp-x5ZUsnnhBo045jtwXsBA68tYPq2ZtLz74HgSzqUqT_uDGEJ>
Privacy Policy
<https://clicks.account.o2.com/f/a/e9wAhlbbtV29ZSiAL7eUtw~~/AAAHahA~/V-CDOQggiYT_iPIev0AIuxwP5UhqHWmhx4eLyrArutnCt8fxt6o7BejP5p4dio4Bs9llC6aJRAzKPC1WemlV7TYBiggMCnE6iRX_S5hBaXGV97MxmP89hDLQABeCMQatNm_X_Yhc7mmWKHm5OqEJMg~~>
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style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#eef6ff;b=
order-radius:0;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;vertical-align:top">=0A=
<table class=3D"html_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"pad"><div =
style=3D"font-family:Arial,Sans-serif;text-align:center" =
align=3D"center">=0A=
=0A=
=0A=
=0A=
=0A=
=0A=
=0A=
=0A=
=0A=
=0A=
=0A=
=0A=
=0A=
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=0A=
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=0A=
=0A=
=0A=
=0A=
</div></td></tr></table>=0A=
<table class=3D"html_block block-2" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"pad"><div =
style=3D"font-family:Arial,Sans-serif;text-align:center" =
align=3D"center">=C2=A0</div></td></tr></table>=0A=
<table class=3D"paragraph_block block-3" width=3D"100%" border=3D"0" =
cellpadding=3D"15" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Sans-serif;font-si=
ze:14px;font-weight:400;letter-spacing:0;line-height:NaN;text-align:cente=
r;mso-line-height-alt:NaNpx"><p style=3D"margin:0">=0A=
This is an official O2 email for the account number ending <span =
style=3D"word-break: break-word; color: #0050ff;">1283</span>.=0A=
</p></div></td></tr></table>=0A=
<table class=3D"image_block block-4" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td class=3D"pad" =
style=3D"width:100%"><div class=3D"alignment" align=3D"center"><div =
style=3D"max-width:600px"><img =
src=3D"https://cdn.braze.eu/appboy/communication/assets/image_assets/imag=
es/67a4b08f954ae600926374c4/original.png?1738846350" =
style=3D"display:block;height:auto;border:0;width:100%" width=3D"600" =
alt title height=3D"auto"></div></div></td></tr></table>=0A=
</td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></t=
able>=0A=
<!-- End -->=0A=
</div></td></tr></table></td></tr></tbody></table></td></tr></tbody></tab=
le>=0A=
<table class=3D"row row-2" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8">=
<tbody><tr><td><table class=3D"row-content stack" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:0;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;vertical-align:top">=0A=
<table class=3D"heading_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"20" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"pad"><h1 =
style=3D"margin:0;color:#0050ff;direction:ltr;font-family:Arial,Sans-seri=
f;font-size:36px;font-weight:700;letter-spacing:normal;line-height:1.2;te=
xt-align:center;margin-top:0;margin-bottom:0;mso-line-height-alt:43px">We=
=E2=80=99re sorry you=E2=80=99re leaving us</h1></td></tr></table>=0A=
<table class=3D"divider_block block-2" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td class=3D"pad" =
style=3D"padding-bottom:10px;padding-left:40px;padding-right:40px;padding=
-top:10px"><div class=3D"alignment" align=3D"center"><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"divider_inner" =
style=3D"font-size:1px;line-height:1px;border-top:1px solid #bbb"><span =
style=3D"word-break: =
break-word;">=E2=80=8A</span></td></tr></table></div></td></tr></table>=0A=
</td></tr></tbody></table></td></tr></tbody></table>=0A=
<table class=3D"row row-3" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8">=
<tbody><tr><td><table class=3D"row-content stack" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:0;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;vertical-align:top"><table class=3D"html_block block-1" =
width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"pad"><div =
style=3D"font-family:Arial,Sans-serif;text-align:center" =
align=3D"center">=0A=
<table class=3D"nl-container" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8;b=
ackground-image:none;background-position:top =
left;background-size:auto;background-repeat:no-repeat"><tbody><tr><td><ta=
ble class=3D"row row-1" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8">=
<tbody><tr><td><table class=3D"row-content stack" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:2px;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;vertical-align:top">=0A=
<table class=3D"paragraph_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad" =
style=3D"padding-bottom:20px;padding-left:40px;padding-right:40px;padding=
-top:10px"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Sans-serif;font-si=
ze:16px;font-weight:400;letter-spacing:0;line-height:NaN;text-align:left;=
mso-line-height-alt:NaNpx">=0A=
<p style=3D"margin:0;margin-bottom:0">Hi Robert,</p>=0A=
<p style=3D"margin:0;margin-bottom:0"></p>=0A=
<p =
style=3D"margin:0;margin-bottom:0"><code></code><code></code><code></code=
></p>=0A=
<p style=3D"margin:0;margin-bottom:0"><code></code></p>=0A=
<p style=3D"margin:0;margin-bottom:0"><code></code></p>=0A=
<p style=3D"margin:0;margin-bottom:0"><code></code></p>=0A=
<p style=3D"margin:0"><code></code><code></code></p>=0A=
</div></td></tr></table>=0A=
</td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></t=
able>=0A=
<!-- End -->=0A=
</div></td></tr></table></td></tr></tbody></table></td></tr></tbody></tab=
le>=0A=
<table class=3D"row row-4" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8">=
<tbody><tr><td><table class=3D"row-content stack" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:0;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;vertical-align:top"><table class=3D"html_block block-1" =
width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"pad"><div =
style=3D"font-family:Arial,Sans-serif;text-align:center" =
align=3D"center">=0A=
<table class=3D"nl-container" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8;b=
ackground-image:none;background-position:top =
left;background-size:auto;background-repeat:no-repeat"><tbody><tr><td><ta=
ble class=3D"row row-1" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table =
class=3D"row-content stack" align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:0;color:#000;padding:20px 40px 10px;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;background-color:#f8f8f8;padding-bottom:20px;padding-left:20px;padd=
ing-right:20px;padding-top:20px;vertical-align:middle">=0A=
<table class=3D"paragraph_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Sans-serif;font-si=
ze:16px;font-weight:400;letter-spacing:0;line-height:NaN;text-align:left;=
mso-line-height-alt:NaNpx">=0A=
<p style=3D"margin:0;margin-bottom:0"></p>=0A=
<p style=3D"margin:0;margin-bottom:0"></p>=0A=
</div></td></tr></table>=0A=
<table class=3D"paragraph_block block-2" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Sans-serif;font-si=
ze:16px;font-weight:400;letter-spacing:0;line-height:NaN;text-align:left;=
mso-line-height-alt:NaNpx">=0A=
<p style=3D"margin:0;margin-bottom:0">Account number: 1018731283</p>=0A=
<p style=3D"margin:0"></p>=0A=
</div></td></tr></table>=0A=
<table class=3D"paragraph_block block-3" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Sans-serif;font-si=
ze:16px;font-weight:400;letter-spacing:0;line-height:NaN;text-align:left;=
mso-line-height-alt:NaNpx">=0A=
<p style=3D"margin:0;margin-bottom:0">=0A=
</p>=0A=
</div></td></tr></table>=0A=
</td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></t=
able>=0A=
<!-- End -->=0A=
</div></td></tr></table></td></tr></tbody></table></td></tr></tbody></tab=
le>=0A=
<table class=3D"row row-5" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8">=
<tbody><tr><td><table class=3D"row-content stack" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:2px;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;vertical-align:top">=0A=
<table class=3D"paragraph_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad" =
style=3D"padding-bottom:20px;padding-left:40px;padding-right:40px;padding=
-top:10px"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Sans-serif;font-si=
ze:16px;font-weight:400;letter-spacing:0;line-height:NaN;text-align:left;=
mso-line-height-alt:NaNpx">=0A=
<p style=3D"margin:0;margin-bottom:0">We're sorry you=E2=80=99re leaving =
us.</p>=0A=
<p style=3D"margin:0;margin-bottom:0"> </p>=0A=
<p style=3D"margin:0;margin-bottom:0">=0A=
Once your number's been disconnected, we'll generate your final bill =
within 14 working days. You'll need to settle any outstanding balance on =
your account, so make sure you don=E2=80=99t cancel your Direct Debit =
until your final payment has been taken. If you cancel your Direct Debit =
beforehand, you=E2=80=99ll need to call us to pay your final bill.</p>=0A=
<p =
style=3D"margin:0;margin-bottom:0"><code></code><code></code><code></code=
></p>=0A=
<p style=3D"margin:0;margin-bottom:0"><code></code></p>=0A=
<p style=3D"margin:0;margin-bottom:0"><code></code></p>=0A=
<p style=3D"margin:0;margin-bottom:0"><code></code></p>=0A=
<p style=3D"margin:0"><code></code><code></code></p>=0A=
</div></td></tr></table>=0A=
<table class=3D"divider_block block-2" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td class=3D"pad" =
style=3D"padding-bottom:10px;padding-left:40px;padding-right:40px;padding=
-top:10px"><div class=3D"alignment" align=3D"center"><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"divider_inner" =
style=3D"font-size:1px;line-height:1px;border-top:1px solid #bbb"><span =
style=3D"word-break: =
break-word;">=E2=80=8A</span></td></tr></table></div></td></tr></table>=0A=
</td></tr></tbody></table></td></tr></tbody></table>=0A=
<table class=3D"row row-6" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table =
class=3D"row-content stack" align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:0;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;padding-bottom:5px;padding-top:5px;vertical-align:top"><table =
class=3D"paragraph_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word">=0A=
<tr><td class=3D"pad" =
style=3D"padding-left:40px;padding-right:40px"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Arial,Sans-serif;f=
ont-size:20px;font-weight:400;letter-spacing:0;line-height:NaN;text-align=
:left;mso-line-height-alt:NaNpx"><p style=3D"margin:0">Information about =
your disconnection</p></div></td></tr>=0A=
</table></td></tr></tbody></table></td></tr></tbody></table>=0A=
<table class=3D"row row-7" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table =
class=3D"row-content stack" align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:0;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr>=0A=
<td class=3D"column column-1" width=3D"16.666666666666668%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;padding-bottom:5px;padding-left:15px;padding-top:10px;vertical-alig=
n:top"><table class=3D"image_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td class=3D"pad" =
style=3D"width:100%"><div class=3D"alignment" align=3D"center"><div =
style=3D"max-width:48px"><img =
src=3D"https://cdn.braze.eu/appboy/communication/assets/image_assets/imag=
es/692efb4d25d44d649caaa848/original.png?1764686669" =
style=3D"display:block;height:auto;border:0;width:100%" width=3D"48" alt =
title height=3D"auto"></div></div></td></tr></table></td>=0A=
<td class=3D"column column-2" width=3D"83.33333333333333%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;padding-bottom:5px;padding-top:10px;vertical-align:top"><table =
class=3D"paragraph_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad" style=3D"padding-right:20px;padding-top:15px"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Arial,Sans-serif;f=
ont-size:14px;font-weight:400;letter-spacing:0;line-height:NaN;text-align=
:left;mso-line-height-alt:NaNpx"><p style=3D"margin:0"><strong>Your =
account number:</strong> 1018731283</p></div></td></tr></table></td>=0A=
</tr></tbody></table></td></tr></tbody></table>=0A=
<table class=3D"row row-8" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table =
class=3D"row-content stack" align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:0;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr>=0A=
<td class=3D"column column-1" width=3D"16.666666666666668%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;padding-bottom:5px;padding-left:15px;padding-top:10px;vertical-alig=
n:top"><table class=3D"image_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td class=3D"pad" =
style=3D"width:100%"><div class=3D"alignment" align=3D"center"><div =
style=3D"max-width:48px"><img =
src=3D"https://cdn.braze.eu/appboy/communication/assets/image_assets/imag=
es/692efb4d51030263f5a3e710/original.png?1764686669" =
style=3D"display:block;height:auto;border:0;width:100%" width=3D"48" alt =
title height=3D"auto"></div></div></td></tr></table></td>=0A=
<td class=3D"column column-2" width=3D"83.33333333333333%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;padding-bottom:5px;padding-top:10px;vertical-align:top">=0A=
<table class=3D"paragraph_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad" style=3D"padding-right:20px;padding-top:15px"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Arial,Sans-serif;f=
ont-size:14px;font-weight:400;letter-spacing:0;line-height:NaN;text-align=
:left;mso-line-height-alt:NaNpx"><p style=3D"margin:0"><strong>Your =
number being disconnected:</strong> =
07887726814</p></div></td></tr></table>=0A=
</td>=0A=
</tr></tbody></table></td></tr></tbody></table>=0A=
<table class=3D"row row-9" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table =
class=3D"row-content stack" align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:0;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr>=0A=
<td class=3D"column column-1" width=3D"16.666666666666668%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;padding-bottom:5px;padding-left:15px;padding-top:10px;vertical-alig=
n:top"><table class=3D"image_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td class=3D"pad" =
style=3D"width:100%"><div class=3D"alignment" align=3D"center"><div =
style=3D"max-width:48px"><img =
src=3D"https://cdn.braze.eu/appboy/communication/assets/image_assets/imag=
es/692efb4da51dee77a7661de7/original.png?1764686669" =
style=3D"display:block;height:auto;border:0;width:100%" width=3D"48" alt =
title height=3D"auto"></div></div></td></tr></table></td>=0A=
<td class=3D"column column-2" width=3D"83.33333333333333%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;padding-bottom:5px;padding-top:5px;vertical-align:top"><table =
class=3D"paragraph_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
>=0A=
<td class=3D"pad" style=3D"padding-right:20px;padding-top:15px"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Arial,Sans-serif;f=
ont-size:14px;font-weight:400;letter-spacing:0;line-height:NaN;text-align=
:left;mso-line-height-alt:NaNpx"><p style=3D"margin:0"><strong>Your =
disconnection date:</strong> 10/03/2026</p></div></td>=0A=
</tr></table></td>=0A=
</tr></tbody></table></td></tr></tbody></table>=0A=
<table class=3D"row row-10" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8">=
<tbody><tr><td><table class=3D"row-content stack" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:2px;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;vertical-align:top">=0A=
<table class=3D"divider_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td class=3D"pad" =
style=3D"padding-bottom:10px;padding-left:40px;padding-right:40px;padding=
-top:10px"><div class=3D"alignment" align=3D"center"><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"divider_inner" =
style=3D"font-size:1px;line-height:1px;border-top:1px solid #bbb"><span =
style=3D"word-break: =
break-word;">=E2=80=8A</span></td></tr></table></div></td></tr></table>=0A=
<table class=3D"paragraph_block block-2" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad" =
style=3D"padding-bottom:15px;padding-left:40px;padding-right:40px;padding=
-top:10px"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Sans-serif;font-si=
ze:16px;font-weight:400;letter-spacing:0;line-height:NaN;text-align:left;=
mso-line-height-alt:NaNpx">=0A=
<p style=3D"margin:0;margin-bottom:0">=0A=
If your final bill is in credit of =C2=A35 or more, we=E2=80=99ll =
automatically refund it 30 days after the date on your bill. If =
you=E2=80=99re due a refund and have already cancelled your Direct =
Debit, you=E2=80=99ll need to call us so we can arrange payment another =
way, as we won=E2=80=99t be able to process it via =
BACS. <br> </p>=0A=
<p style=3D"margin:0;margin-bottom:0">If you change your mind and want =
to stay, we'll be happy to talk you through your options. Just call us =
on 202 (free from your O2 mobile).</p>=0A=
<p =
style=3D"margin:0;margin-bottom:0"><code></code><code></code><code></code=
></p>=0A=
<p style=3D"margin:0;margin-bottom:0"><code></code></p>=0A=
<p style=3D"margin:0;margin-bottom:0"><code></code></p>=0A=
<p style=3D"margin:0;margin-bottom:0"><code></code></p>=0A=
<p style=3D"margin:0"><code></code><code></code></p>=0A=
</div></td></tr></table>=0A=
</td></tr></tbody></table></td></tr></tbody></table>=0A=
<table class=3D"row row-11" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table =
class=3D"row-content stack" align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;colo=
r:#000;border-bottom:30px solid transparent;border-left:30px solid =
transparent;border-radius:0;border-right:30px solid =
transparent;border-top:30px solid transparent;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;background-color:#f8f8f8;padding-bottom:5px;padding-top:5px;vertica=
l-align:top">=0A=
<table class=3D"paragraph_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad" =
style=3D"padding-bottom:10px;padding-left:20px;padding-right:20px;padding=
-top:10px"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Arial,Sans-serif;f=
ont-size:16px;font-weight:400;letter-spacing:0;line-height:NaN;text-align=
:left;mso-line-height-alt:NaNpx"><p style=3D"margin:0"><strong>Changed =
your mind?</strong></p></div></td></tr></table>=0A=
<table class=3D"paragraph_block block-2" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad" =
style=3D"padding-bottom:10px;padding-left:20px;padding-right:20px;padding=
-top:10px"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Arial,Sans-serif;f=
ont-size:14px;font-weight:400;letter-spacing:0;line-height:NaN;text-align=
:left;mso-line-height-alt:NaNpx"><p style=3D"margin:0">=0A=
Please note, if your account has already been disconnected and you =
change your mind, you=E2=80=99ll have to go back through the sales =
journey. We <strong>won't be able to reconnect your disconnected =
account</strong> and your previous tariff, including any associated =
discounts, may not be available. </p></div></td></tr></table>=0A=
</td></tr></tbody></table></td></tr></tbody></table>=0A=
<table class=3D"row row-12" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8">=
<tbody><tr><td><table class=3D"row-content stack" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:2px;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;vertical-align:top">=0A=
<table class=3D"divider_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td class=3D"pad" =
style=3D"padding-bottom:10px;padding-left:40px;padding-right:40px;padding=
-top:10px"><div class=3D"alignment" align=3D"center"><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"divider_inner" =
style=3D"font-size:1px;line-height:1px;border-top:1px solid #bbb"><span =
style=3D"word-break: =
break-word;">=E2=80=8A</span></td></tr></table></div></td></tr></table>=0A=
<table class=3D"paragraph_block block-2" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad" =
style=3D"padding-bottom:20px;padding-left:40px;padding-right:40px;padding=
-top:30px"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Arial,Sans-serif;f=
ont-size:16px;font-weight:400;letter-spacing:0;line-height:NaN;text-align=
:left;mso-line-height-alt:NaNpx">=0A=
<p style=3D"margin:0;margin-bottom:0">Talk soon,</p>=0A=
<p style=3D"margin:0;margin-bottom:0"> </p>=0A=
<p style=3D"margin:0"><strong>O2</strong></p>=0A=
</div></td></tr></table>=0A=
</td></tr></tbody></table></td></tr></tbody></table>=0A=
<table class=3D"row row-13" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8">=
<tbody><tr><td><table class=3D"row-content stack" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;colo=
r:#000;width:600px;margin:0 auto" width=3D"600"><tbody><tr><td =
class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;vertical-align:top"><table class=3D"html_block block-1" =
width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"pad"><div =
style=3D"font-family:Arial,Sans-serif;text-align:center" =
align=3D"center">=0A=
<table class=3D"nl-container" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8">=
<tbody><tr><td><table class=3D"row row-1" align=3D"center" =
width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table =
class=3D"row-content stack" align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;color:#000;width:600px;mar=
gin:0 auto" width=3D"600"><tbody><tr><td class=3D"column column-1" =
width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;padding-bottom:5px;padding-top:5px;vertical-align:top"><table =
class=3D"paragraph_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Sans-serif;font-si=
ze:14px;font-weight:400;letter-spacing:0;line-height:normal;text-align:le=
ft;mso-line-height-alt:NaNpx">=0A=
<p style=3D"margin:0;margin-bottom:0">The Legal Stuff</p>=0A=
<p style=3D"margin:0;margin-bottom:0"> </p>=0A=
<p style=3D"margin:0;margin-bottom:0">Contact information: This inbox is =
not monitored, so please do not reply to this email. </p>=0A=
<p style=3D"margin:0;margin-bottom:0"><br>=0A=
Confidentiality notice: This email and any attachments may be =
confidential and legally privileged, intended solely for the =
addressee(s). </p>=0A=
<p style=3D"margin:0;margin-bottom:0"><br>=0A=
Security reminder: O2 will never ask for account or financial =
information via email. Report suspicious emails to: <a =
href=3D"https://clicks.account.o2.com/f/a/biDVjSxDeQdXgyMLPdamXg~~/AAAHah=
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ob33fNmYPsZdXxYt4nyI6tpABbEmzIUk5I83y7AnyAIE3xg4ZQOA7_ZSkXVTQxn3snpZRy8KD=
39RLnqA~~" target=3D"_blank" style=3D"text-decoration: underline; color: =
#1871D8;" data-mce-attribute-name-1 data-mce-attribute-value-1 =
rel=3D"noopener">www.o2.co.uk/help/safety-and-security.</a>=E2=80=A8 =
=E2=80=A8</p>=0A=
<p style=3D"margin:0;margin-bottom:0"> </p>=0A=
<p style=3D"margin:0;margin-bottom:0">=0A=
Error notice: If you have received this email in error, please delete =
it. Unauthorised use, disclosure, or copying is prohibited.</p>=0A=
<p style=3D"margin:0;margin-bottom:0"> </p>=0A=
<p style=3D"margin:0;margin-bottom:0">Statements in this email may not =
represent O2=E2=80=99s views. Any commitments are subject to =
contract. =E2=80=A8 =E2=80=A8</p>=0A=
<p style=3D"margin:0;margin-bottom:0"> </p>=0A=
<p style=3D"margin:0;margin-bottom:0">=0A=
Company information: O2, 500 Brook Drive, Reading, RG2 6UU. Registered =
in England and Wales: 2591237. =E2=80=A8 =E2=80=A8</p>=0A=
<p style=3D"margin:0;margin-bottom:0"> </p>=0A=
<p style=3D"margin:0;margin-bottom:0">For more information our Terms =
& Conditions, or to see our Privacy & Cookie policy, check the =
links below. =E2=80=A8 =E2=80=A8</p>=0A=
<p style=3D"margin:0;margin-bottom:0"> </p>=0A=
<p style=3D"margin:0">=0A=
<a =
href=3D"https://clicks.account.o2.com/f/a/tfvfPLw4u3YV14ZJbX2fSQ~~/AAAHah=
A~/074nZvFK30WauoRkk6EcyxuRJ8PabfzH35iYbww_Z511Pa_8Oud5OWcyuxoRu75wSuh3iG=
TDLKmcTZZp-x5ZUsnnhBo045jtwXsBA68tYPq2ZtLz74HgSzqUqT_uDGEJ" =
style=3D"text-decoration: underline; color: #1871D8;">Terms and =
Conditions </a> <a =
href=3D"https://clicks.account.o2.com/f/a/e9wAhlbbtV29ZSiAL7eUtw~~/AAAHah=
A~/V-CDOQggiYT_iPIev0AIuxwP5UhqHWmhx4eLyrArutnCt8fxt6o7BejP5p4dio4Bs9llC6=
aJRAzKPC1WemlV7TYBiggMCnE6iRX_S5hBaXGV97MxmP89hDLQABeCMQatNm_X_Yhc7mmWKHm=
5OqEJMg~~" target=3D"_blank" style=3D"text-decoration: underline; color: =
#1871D8;" data-mce-attribute-name-1 data-mce-attribute-value-1 =
rel=3D"noopener">Privacy Policy</a></p>=0A=
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le></td></tr></tbody></table>=0A=
<!-- End -->=0A=
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le>=0A=
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