File: D:/hMailServer/Data/sarahharvey.com/bob/6B/{6BF6EBB0-FE7F-4686-97ED-B32D69550BB9}.eml
Return-Path: bob@sarahharvey.com
Delivered-To: bob@sarahharvey.com
Received: from DESKTOPV6F6HEF (host86-152-229-230.range86-152.btcentralplus.com [86.152.229.230])
by mail.itpartnership.com with ESMTPSA
(version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256)
; Thu, 5 Feb 2026 12:42:00 +0000
From: <bob@sarahharvey.com>
To: <bob@sarahharvey.com>
References: <FRWPR07MB10741A77FA414BA56C0E4A8BDEB1BA@FRWPR07MB10741.eurprd07.prod.outlook.com> <05a101dc33a2$6099e850$21cdb8f0$@sarahharvey.com>
In-Reply-To: <05a101dc33a2$6099e850$21cdb8f0$@sarahharvey.com>
Subject: FW: #4168 - Contract Termination
Date: Thu, 5 Feb 2026 12:41:59 -0000
Message-ID: <011d01dc969c$d22cd3d0$76867b70$@sarahharvey.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_011E_01DC969C.D22CD3D0"
X-Mailer: Microsoft Outlook 16.0
Thread-Index: AQHxyRxmPXL1t6vYzONW3F9YgZ4SjwHEByuntTuHKuA=
Content-Language: en-gb
This is a multipart message in MIME format.
------=_NextPart_000_011E_01DC969C.D22CD3D0
Content-Type: text/plain;
charset="utf-8"
Content-Transfer-Encoding: quoted-printable
=20
=20
Bob Home
Sarah Harvey Limited
14 Rural Innovation Centre
Avenue H
Stoneleigh Park
Kenilworth
Warwickshire
CV8 2LG
=20
Tel: +0044(0)01926450545
Mobile:+44(0)7887726814
We respect our clients' privacy. Your personal details will not be =
shared with third parties as per Sarah Harvey GDPR policy. By submitting =
your details you consent to being contacted by Sarah Harvey Limited by =
telephone and email for this and similar positions. Please see our =
website for further GDPR information at <http://www.sarahharvey.com/> =
www.sarahharvey.com.
=20
=20
From: bob@sarahharvey.com <bob@sarahharvey.com>=20
Sent: 02 October 2025 14:42
To: 'Brian Cele' <Brian.cele@fidelity-group.co.uk>
Subject: RE: #4168 - Contract Termination
=20
This is not exactly what I discussed with your representative.
I suggested that we have down scaled and no longer use handsets and only =
use mobiles. I also asked for someone to call me to discuss rates.
I did mention that we only had two people working for us and could =
someone contact us to discuss options. I didn=E2=80=99t give a date of =
when we would be looking at ceasing trading. I just mentioned in the =
near future and we did not need all the current services.
=20
As I am aware we are out of contract and can cease our services with 30 =
days notice at anytime I want to whether we want to or not transfer to =
another provider which at the moment I am looking at.
I am out of the office tomorrow but a requested over the past few months =
can someone call me to discuss.=20
=20
Bob Home
Sarah Harvey Limited
14 Rural Innovation Centre
Avenue H
Stoneleigh Park
Kenilworth
Warwickshire
CV8 2LG
=20
Tel: +0044(0)01926450545
Mobile:+44(0)7887726814
We respect our clients' privacy. Your personal details will not be =
shared with third parties as per Sarah Harvey GDPR policy. By submitting =
your details you consent to being contacted by Sarah Harvey Limited by =
telephone and email for this and similar positions. Please see our =
website for further GDPR information at <http://www.sarahharvey.com/> =
www.sarahharvey.com.
=20
=20
From: Brian Cele <Brian.cele@fidelity-group.co.uk =
<mailto:Brian.cele@fidelity-group.co.uk> >=20
Sent: 01 October 2025 17:13
To: bob@sarahharvey.com <mailto:bob@sarahharvey.com>=20
Cc: History <history@fidelity-group.co.uk =
<mailto:history@fidelity-group.co.uk> >; Camron Page =
<Camron.Page@fidelity-group.co.uk =
<mailto:Camron.Page@fidelity-group.co.uk> >
Subject: #4168 - Contract Termination
=20
Good afternoon,=20
I hope you're well.
Thank you for your notification regarding the cancellation of your =
services in approximately 11 to 12 months=E2=80=99 time. We acknowledge =
receipt of your request and are happy to assist you with the next steps.
To proceed, could you kindly confirm the following:
* Is the cancellation request for all services on your account?
* Your preferred termination date
* Confirmation that the services should be ceased/deleted, and not =
ported to a new provider
Please note the following regarding your contract terms:
* Your services are currently in the renewal term.
* To ensure a smooth process, we kindly ask that you submit a written =
notice at least 30 days prior to your intended cease of trading .
Once we receive the above details, we will log the cancellation request =
on our portal and ensure everything is actioned accordingly.
Should you have any questions or require further assistance, please =
don=E2=80=99t hesitate to reach out. We appreciate your continued =
business and look forward to your response.
=20
=20
=20
Thanks in advance
=EE=84=8D
=
<https://fidelity-group.co.uk/wp-content/uploads/2025/07/Empowering-XAAS-=
Landscape.png>=20
Brian Cele
Cancellations Team
014 915 22596 | 0800 840 6800
=20
<https://fidelity-group.co.uk/channel-champions-2025/>=20
The information transmitted by this email is intended only for the =
person or entity to which it is addressed. This email may contain =
proprietary, business-confidential, and/or privileged material. If you =
are not the intended recipient of this message, be aware that any use, =
review, retransmission, distribution, reproduction or any action taken =
in reliance upon this message is strictly prohibited. If you received =
this in error, please contact the sender and delete the material from =
all computers. No employee or agent is authorized to conclude or vary =
any binding agreement on behalf of the company with another party by =
email without explicit confirmation. Our company accepts no liability =
for the content of this email, or for the consequences of any actions =
taken on the basis of the information provided, unless that information =
is explicitly confirmed in writing.
=20
<https://fidelity.custservice.co/img/FidelitySig.png>=20
------=_NextPart_000_011E_01DC969C.D22CD3D0
Content-Type: text/html;
charset="utf-8"
Content-Transfer-Encoding: quoted-printable
<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8"><meta =
name=3DGenerator content=3D"Microsoft Word 15 (filtered medium)"><!--[if =
!mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Aptos;}
@font-face
{font-family:FluentSystemIcons;
panose-1:0 0 0 0 0 0 0 0 0 0;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
font-size:12.0pt;
font-family:"Aptos",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
p.elementtoproof, li.elementtoproof, div.elementtoproof
{mso-style-name:elementtoproof;
margin:0cm;
font-size:12.0pt;
font-family:"Aptos",sans-serif;}
span.EmailStyle21
{mso-style-type:personal-reply;
font-family:"Aptos",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;
mso-ligatures:none;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:571893742;
mso-list-template-ids:-951008394;}
@list l0:level1
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:36.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:72.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:108.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:144.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:180.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:216.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:252.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:288.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:324.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1
{mso-list-id:691956007;
mso-list-template-ids:2107546602;}
@list l1:level1
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:36.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:72.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l1:level3
{mso-level-number-format:bullet;
mso-level-text:=EF=82=A7;
mso-level-tab-stop:108.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level4
{mso-level-number-format:bullet;
mso-level-text:=EF=82=A7;
mso-level-tab-stop:144.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level5
{mso-level-number-format:bullet;
mso-level-text:=EF=82=A7;
mso-level-tab-stop:180.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level6
{mso-level-number-format:bullet;
mso-level-text:=EF=82=A7;
mso-level-tab-stop:216.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level7
{mso-level-number-format:bullet;
mso-level-text:=EF=82=A7;
mso-level-tab-stop:252.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level8
{mso-level-number-format:bullet;
mso-level-text:=EF=82=A7;
mso-level-tab-stop:288.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level9
{mso-level-number-format:bullet;
mso-level-text:=EF=82=A7;
mso-level-tab-stop:324.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l2
{mso-list-id:1486244945;
mso-list-template-ids:723808410;}
@list l2:level1
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:36.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l2:level2
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:72.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l2:level3
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:108.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l2:level4
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:144.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l2:level5
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:180.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l2:level6
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:216.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l2:level7
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:252.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l2:level8
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:288.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l2:level9
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:324.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l3
{mso-list-id:1535381149;
mso-list-template-ids:-1665376610;}
@list l3:level1
{mso-level-number-format:bullet;
mso-level-text:=EF=82=B7;
mso-level-tab-stop:36.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l3:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:72.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l3:level3
{mso-level-number-format:bullet;
mso-level-text:=EF=82=A7;
mso-level-tab-stop:108.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l3:level4
{mso-level-number-format:bullet;
mso-level-text:=EF=82=A7;
mso-level-tab-stop:144.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l3:level5
{mso-level-number-format:bullet;
mso-level-text:=EF=82=A7;
mso-level-tab-stop:180.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l3:level6
{mso-level-number-format:bullet;
mso-level-text:=EF=82=A7;
mso-level-tab-stop:216.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l3:level7
{mso-level-number-format:bullet;
mso-level-text:=EF=82=A7;
mso-level-tab-stop:252.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l3:level8
{mso-level-number-format:bullet;
mso-level-text:=EF=82=A7;
mso-level-tab-stop:288.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l3:level9
{mso-level-number-format:bullet;
mso-level-text:=EF=82=A7;
mso-level-tab-stop:324.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
ol
{margin-bottom:0cm;}
ul
{margin-bottom:0cm;}
--></style></head><body lang=3DEN-GB link=3Dblue vlink=3Dpurple =
style=3D'word-wrap:break-word'><div class=3DWordSection1><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></=
span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></=
span></p><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Bob Home<br>Sarah Harvey Limited<br>14 Rural Innovation =
Centre</span><span =
style=3D'font-family:"Calibri",sans-serif;color:black'><o:p></o:p></span>=
</p><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Avenue H<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Stoneleigh Park<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Kenilworth<br>Warwickshire<br>CV8 =
2LG<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Tel: =
+0044(0)01926450545<br>Mobile:+44(0)7887726814<br><br><br>We respect our =
clients' privacy. Your personal details will not be shared with third =
parties as per Sarah Harvey GDPR policy. By submitting your details you =
consent to being contacted by Sarah Harvey Limited by telephone and =
email for this and similar positions. Please see our website for further =
GDPR information at <a href=3D"http://www.sarahharvey.com/"><span =
style=3D'color:#0563C1'>www.sarahharvey.com</span></a>.<o:p></o:p></span>=
</p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-ligatures:standardcontextual;mso-fareast-la=
nguage:EN-US'><o:p> </o:p></span></p></div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></=
span></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=3DMsoNormal><b><span =
lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
bob@sarahharvey.com <bob@sarahharvey.com> <br><b>Sent:</b> 02 =
October 2025 14:42<br><b>To:</b> 'Brian Cele' =
<Brian.cele@fidelity-group.co.uk><br><b>Subject:</b> RE: #4168 - =
Contract Termination<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>This is not =
exactly what I discussed with your =
representative.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>I suggested that =
we have down scaled and no longer use handsets and only use mobiles. I =
also asked for someone to call me to discuss =
rates.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>I did mention that =
we only had two people working for us and could someone contact us to =
discuss options. I didn=E2=80=99t give a date of when we would be =
looking at ceasing trading. I just mentioned in the near future and we =
did not need all the current services.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></=
span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>As I am aware we =
are out of contract and can cease our services with 30 days notice at =
anytime I want to whether we want to or not transfer to another provider =
which at the moment I am looking at.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>I am out of the =
office tomorrow but a requested over the past few months can someone =
call me to discuss. <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></=
span></p><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Bob Home<br>Sarah Harvey Limited<br>14 Rural Innovation =
Centre</span><span =
style=3D'font-family:"Calibri",sans-serif;color:black'><o:p></o:p></span>=
</p><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Avenue H<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Stoneleigh Park<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Kenilworth<br>Warwickshire<br>CV8 =
2LG<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Tel: =
+0044(0)01926450545<br>Mobile:+44(0)7887726814<br><br><br>We respect our =
clients' privacy. Your personal details will not be shared with third =
parties as per Sarah Harvey GDPR policy. By submitting your details you =
consent to being contacted by Sarah Harvey Limited by telephone and =
email for this and similar positions. Please see our website for further =
GDPR information at <a href=3D"http://www.sarahharvey.com/"><span =
style=3D'color:#0563C1'>www.sarahharvey.com</span></a>.<o:p></o:p></span>=
</p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-ligatures:standardcontextual;mso-fareast-la=
nguage:EN-US'><o:p> </o:p></span></p></div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></=
span></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=3DMsoNormal><b><span =
lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Brian Cele =
<<a =
href=3D"mailto:Brian.cele@fidelity-group.co.uk">Brian.cele@fidelity-group=
.co.uk</a>> <br><b>Sent:</b> 01 October 2025 17:13<br><b>To:</b> <a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a><br><b>Cc:</b>=
History <<a =
href=3D"mailto:history@fidelity-group.co.uk">history@fidelity-group.co.uk=
</a>>; Camron Page <<a =
href=3D"mailto:Camron.Page@fidelity-group.co.uk">Camron.Page@fidelity-gro=
up.co.uk</a>><br><b>Subject:</b> #4168 - Contract =
Termination<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span style=3D'color:black'>Good =
afternoon, <o:p></o:p></span></p></div><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span style=3D'color:black'>I hope you're =
well.<o:p></o:p></span></p></div><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span style=3D'color:black'>Thank you for your =
notification regarding the cancellation of your services in =
approximately 11 to 12 months=E2=80=99 time. We acknowledge receipt of =
your request and are happy to assist you with the next =
steps.<o:p></o:p></span></p></div><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span style=3D'color:black'>To proceed, could you =
kindly confirm the following:<o:p></o:p></span></p></div><ul =
type=3Ddisc><li class=3DMsoNormal =
style=3D'color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;m=
so-list:l1 level1 lfo3'>Is the cancellation request for <b>all =
services</b> on your account?<o:p></o:p></li><li class=3DMsoNormal =
style=3D'color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;m=
so-list:l1 level1 lfo3'>Your <b>preferred termination =
date</b><o:p></o:p></li><li class=3DMsoNormal =
style=3D'color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;m=
so-list:l1 level1 lfo3'>Confirmation that the services should be =
<b>ceased/deleted</b>, and not ported to a new =
provider<o:p></o:p></li></ul><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span style=3D'color:black'>Please note the following =
regarding your contract terms:<o:p></o:p></span></p></div><ul =
type=3Ddisc><li class=3DMsoNormal =
style=3D'color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;m=
so-list:l3 level1 lfo6'>Your services are currently in the <b>renewal =
term</b>.<o:p></o:p></li><li class=3DMsoNormal =
style=3D'color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;m=
so-list:l3 level1 lfo6'>To ensure a smooth process, we kindly ask that =
you submit a <b>written notice at least 30 days prior</b> to your =
intended cease of trading .<o:p></o:p></li></ul><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span style=3D'color:black'>Once we receive the above =
details, we will log the cancellation request on our portal and ensure =
everything is actioned accordingly.<o:p></o:p></span></p></div><div =
style=3D'margin-top:12.0pt;margin-bottom:12.0pt'><p =
class=3DMsoNormal><span style=3D'color:black'>Should you have any =
questions or require further assistance, please don=E2=80=99t hesitate =
to reach out. We appreciate your continued business and look forward to =
your response.<o:p></o:p></span></p></div><div =
style=3D'margin-top:6.0pt;margin-bottom:3.0pt'><p =
class=3DMsoNormal><span =
style=3D'color:black'><o:p> </o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'color:black'><o:p> </o:p></span></p></div><div =
id=3DSignature><div><p class=3DMsoNormal><span =
style=3D'color:black'><o:p> </o:p></span></p></div><p =
class=3Delementtoproof style=3D'background:white'><span =
style=3D'font-size:11.0pt;color:black'>Thanks in =
advance</span><o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'background:white'><span =
style=3D'font-size:15.0pt;font-family:"FluentSystemIcons",serif;color:bla=
ck;background:#424242'>=EE=84=8D</span><span =
style=3D'font-size:15.0pt;font-family:"FluentSystemIcons",serif'><o:p></o=
:p></span></p><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D840 =
style=3D'width:630.0pt;border-collapse:collapse;box-sizing: =
border-box;border-spacing: 0px'><tr><td width=3D210 =
style=3D'width:157.5pt;padding:.75pt .75pt .75pt .75pt'><p =
class=3Delementtoproof><span style=3D'font-size:11.0pt;color:black'><img =
border=3D0 width=3D249 height=3D65 =
style=3D'width:2.5916in;height:.675in' id=3D"_x0000_i1027" =
src=3D"https://fidelity-group.co.uk/wp-content/uploads/2025/07/Empowering=
-XAAS-Landscape.png" alt=3D"Fidelity Group"></span><span =
style=3D'font-size:11.0pt'><o:p></o:p></span></p></td><td width=3D550 =
style=3D'width:412.5pt;padding:.75pt .75pt .75pt .75pt'><p =
class=3Delementtoproof><b><span =
style=3D'font-size:22.0pt;color:#D12137'>Brian Cele</span></b><span =
style=3D'font-size:11.0pt'><o:p></o:p></span></p><p =
class=3Delementtoproof><span =
style=3D'font-size:11.0pt;color:black'>Cancellations =
Team</span><o:p></o:p></p><p class=3Delementtoproof><span =
style=3D'font-size:11.0pt;color:black'>014 915 =
22596 | 0800 840 =
6800</span><o:p></o:p></p></td></tr><tr><td colspan=3D2 =
style=3D'padding:.75pt .75pt .75pt .75pt'><p =
class=3Delementtoproof><span =
style=3D'font-size:11.0pt;color:black'><br> </span><span =
style=3D'font-size:11.0pt'><o:p></o:p></span></p></td></tr><tr><td =
colspan=3D2 style=3D'padding:.75pt .75pt .75pt .75pt'><p =
class=3Delementtoproof><a =
href=3D"https://fidelity-group.co.uk/channel-champions-2025/" =
title=3D""https://fidelity-group.co.uk/channel-champions-2025/"=
"><span style=3D'font-size:11.0pt;text-decoration:none'><img border=3D0 =
width=3D840 height=3D147 style=3D'width:8.75in;height:1.5333in' =
id=3D"_x0000_i1026" =
src=3D"https://fidelity-group.co.uk/wp-content/uploads/2025/07/1Artboard-=
4@2x.png"></span></a><span =
style=3D'font-size:11.0pt'><o:p></o:p></span></p><p =
class=3Delementtoproof style=3D'line-height:8.0pt'><span =
style=3D'font-size:8.0pt;color:#666666'>The information transmitted by =
this email is intended only for the person or entity to which it is =
addressed. This email may contain proprietary, business-confidential, =
and/or privileged material. If you are not the intended recipient of =
this message, be aware that any use, review, retransmission, =
distribution, reproduction or any action taken in reliance upon this =
message is strictly prohibited. If you received this in error, please =
contact the sender and delete the material from all computers. No =
employee or agent is authorized to conclude or vary any binding =
agreement on behalf of the company with another party by email without =
explicit confirmation. Our company accepts no liability for the content =
of this email, or for the consequences of any actions taken on the basis =
of the information provided, unless that information is explicitly =
confirmed in writing.</span><span =
style=3D'font-size:11.0pt'><o:p></o:p></span></p></td></tr></table></div>=
<div><p class=3DMsoNormal><span =
style=3D'color:black'><o:p> </o:p></span></p></div></div><p =
class=3DMsoNormal><br><img border=3D0 width=3D672 height=3D210 =
style=3D'width:7.0in;height:2.1833in' id=3D"_x0000_i1025" =
src=3D"https://fidelity.custservice.co/img/FidelitySig.png" =
alt=3D"Fidelity Group Ltd."><o:p></o:p></p></div></body></html>
------=_NextPart_000_011E_01DC969C.D22CD3D0--