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From: "Joe Kacarevic" <Joe.Kacarevic@listers.co.uk>
To: "Bob Home" <bob@sarahharvey.com>
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In-Reply-To: <41C9F831-6A97-419E-ADBB-56326BB1CEA1@sarahharvey.com>
Subject: Re: Joe @ Lexus Coventry
Date: Wed, 14 Aug 2024 14:29:38 +0100
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Hi Bob,
You're not wasting my time as this is what i do on a daily basis.
I'm not sure how the Lexus website can still be cheaper than me as I'm
applying discount to the quotes which Lexus website does not.
I'm fully aware that customers look to try and get the best deal possible
and as your local dealership i want to be able to provide you with the best
deal.
I've been doing this role for nearly 10 years now so my honest advice would
be to see what deals you can find and then make us, your local dealership
the last visit so we can match what you've found online.
Kind regards
Joe Kacarevic
Sales Executive
Tel: 02476 518100
Email: Joe.Kacarevic@listers.co.uk
<https://uploads.listers.co.uk/email/listers-email-sig-logo.png>
Lexus Coventry
London Road
Coventry
West Midlands
CV3 4LP
<https://listers.co.uk/> listers.co.uk <https://listers.co.uk/used> Used
Cars and Vans <https://listers.co.uk/offers> Offers
<https://listers.co.uk/events> Events <https://careers.listers.co.uk/>
Careers <https://listers.co.uk/testimonials> Testimonials
<https://listers.co.uk/privacy> Privacy Notice
_____
From: Bob Home <bob@sarahharvey.com>
Sent: 14 August 2024 14:16
To: Joe Kacarevic <Joe.Kacarevic@listers.co.uk>
Subject: Re: Joe @ Lexus Coventry
Sorry for wasting your time then. It’s not a Dutch auction. I can get better
deals from the Lexus website.
Thanks for your help anyway.
I’ll look at other options
Regards
Sent from my iPhone
On 14 Aug 2024, at 10:53, Joe Kacarevic <Joe.Kacarevic@listers.co.uk> wrote:
Hi Bob,
I have attached both quotes to this email.
The quotes i have attached are with zero discount.
We are your local dealership so we are keen to supply you a Lexus but we
don't send discounted quoted over email and enter into Duch auctions with
customers this way.
Both Quotes above include paint protection and minor damage repair.
If you find a better quote elsewhere as we are you local dealership, give us
the opportunity to match what you have been offered.
Kind Regards
Joe Kacarevic
Sales Executive
Tel: 02476 518100
Email: Joe.Kacarevic@listers.co.uk
<https://uploads.listers.co.uk/email/listers-email-sig-logo.png>
Lexus Coventry
London Road
Coventry
West Midlands
CV3 4LP
<https://listers.co.uk/> listers.co.uk <https://listers.co.uk/used> Used
Cars and Vans <https://listers.co.uk/offers> Offers
<https://listers.co.uk/events> Events <https://careers.listers.co.uk/>
Careers <https://listers.co.uk/testimonials> Testimonials
<https://listers.co.uk/privacy> Privacy Notice
_____
From: Bob Home <bob@sarahharvey.com>
Sent: 14 August 2024 10:27
To: Joe Kacarevic <Joe.Kacarevic@listers.co.uk>
Subject: Re: Joe @ Lexus Coventry
Can you send me a break down of workings out please for both models
Sent from my iPhone
On 14 Aug 2024, at 10:22, Joe Kacarevic <Joe.Kacarevic@listers.co.uk> wrote:
Hi Bob,
Thanks for the email.
This comes as a surprise both quotes i did for you included £1000 discount
from the list price, and with your Land rover the payments on a premium plus
are coming out at £399 which is low for a new NX350.
What quotes have you had that makes us look expensive? Are the other quotes
your had also PCP?
Kind regards
Joe Kacarevic
Sales Executive
Tel: 02476 518100
Email: Joe.Kacarevic@listers.co.uk
<https://uploads.listers.co.uk/email/listers-email-sig-logo.png>
Lexus Coventry
London Road
Coventry
West Midlands
CV3 4LP
<https://listers.co.uk/> listers.co.uk <https://listers.co.uk/used> Used
Cars and Vans <https://listers.co.uk/offers> Offers
<https://listers.co.uk/events> Events <https://careers.listers.co.uk/>
Careers <https://listers.co.uk/testimonials> Testimonials
<https://listers.co.uk/privacy> Privacy Notice
_____
From: Bob Home <bob@sarahharvey.com>
Sent: 14 August 2024 10:02
To: Joe Kacarevic <Joe.Kacarevic@listers.co.uk>
Subject: Re: Joe @ Lexus Coventry
Hi Joe, seems extremely high for the price as compared to other deals of
vehicles around the same price and various lexus deals.
Can you send me a breakdown of how you’ve worked both figures out please?
Regards
Sent from my iPhone
On 12 Aug 2024, at 13:46, Bob Home <bob@sarahharvey.com> wrote:
Sent from my iPhone
Begin forwarded message:
From: Joe Kacarevic <Joe.Kacarevic@listers.co.uk>
Date: 12 August 2024 at 11:41:53 BST
To: bob@sarahharvey.com
Subject: Re: Joe @ Lexus Coventry
Hi Bob,
Thanks again for your time on the phone, Great speaking with you.
Iv had a look at new car options for you, and these do work better on the
monthly payments.
Something we need to take into consideration is your land rover we have been
offered £20,000 for this month and new cars won't arrive until around
October so i will struggle to get £20k for your car later down the line, we
will re look at the value of your car closer to the time.
On a brand new NX350 Takumi in Sonic Copper keeping everything the same as
before the monthly payments come out at £490.16pm.
I know you wanted to be closer to £300pm so i looked at the Premium Plus
Specification which is one below the Takumi, with some support from us we
can get this one down to £399.45pm.
Give me a call when you next have a spare 5- 10 minutes this week or feel
free to reply to this email.
Kind Regards
Joe Kacarevic
Sales Executive
Tel: 02476 518100
Email: Joe.Kacarevic@listers.co.uk
<https://uploads.listers.co.uk/email/listers-email-sig-logo.png>
Lexus Coventry
London Road
Coventry
West Midlands
CV3 4LP
<https://listers.co.uk/> listers.co.uk <https://listers.co.uk/used> Used
Cars and Vans <https://listers.co.uk/offers> Offers
<https://listers.co.uk/events> Events <https://careers.listers.co.uk/>
Careers <https://listers.co.uk/testimonials> Testimonials
<https://listers.co.uk/privacy> Privacy Notice
_____
From: bob@sarahharvey.com <bob@sarahharvey.com>
Sent: 08 August 2024 16:52
To: Joe Kacarevic <Joe.Kacarevic@listers.co.uk>
Subject: RE: Joe @ Lexus Coventry
Hi Joe
I called you back earlier (14:30) and left a message with one of your
colleagues.
I presume you must be busy.
Reference the Lexus NX. BD24VHJ.
We really like the car but just feel that its just going to be a bit more
than we wanted to pay out as on APR. If we could have got a lower APR it
would have been nearer to the £300 per month mark which we would be happy
with.
Having a 4.5% or even 4.9% Apr would bring the monthly cost right down
which most manufacturers are offering this on new vehicles as we have seen
from other dealers.
Quality is important to us and the Lexus comes out well but cost is also
something that we have to be sure about.
We are looking at an offer on another vehicle at present as not to mess you
around. As I said if you can get nearer the £300 per month mark, It would
be a massive consideration and would sway us back to you as we like your
dealership.
If you have any other suggestions I would be happy to discuss them
In this instance we are going to have to say we are not interested in this
deal unless you can get that payment down which I’m presuming you will not
be able to.
Thanks you for your time on this quote.
Regards
Bob
,
From: Joe Kacarevic <Joe.Kacarevic@listers.co.uk>
Sent: Friday, August 2, 2024 2:50 PM
To: bob@sarahharvey.com
Subject: Re: Joe @ Lexus Cov.
entry
Hi bob,
Thanks for the reply.
This doesn't include road tax as the vehicle is already registered brand new
vehicles come with the first year's road tax paid for.
I have attached the Quote to this email for you to view.
Sunday works with me, i have a customer booked in at 11:30 so will be free
from 12:30 onwards out I could do first thing 10:15am
Kind Regards
Joe Kacarevic
Sales Executive
Tel: 02476 518100
Email: Joe.Kacarevic@listers.co.uk <mailto:Joe.Kacarevic@listers.co.uk>
<https://uploads.listers.co.uk/email/listers-email-sig-logo.png>
Lexus Coventry
London Road
Coventry
West Midlands
CV3 4LP
<https://listers.co.uk/> listers.co.uk <https://listers.co.uk/used> Used
Cars and Vans <https://listers.co.uk/offers> Offers
<https://listers.co.uk/events> Events <https://careers.listers.co.uk/>
Careers <https://listers.co.uk/testimonials> Testimonials
<https://listers.co.uk/privacy> Privacy Notice
_____
From: bob@sarahharvey.com <mailto:bob@sarahharvey.com> <bob@sarahharvey.com
<mailto:bob@sarahharvey.com> >
Sent: 02 August 2024 12:42
To: Joe Kacarevic <Joe.Kacarevic@listers.co.uk
<mailto:Joe.Kacarevic@listers.co.uk> >
Subject: RE: Joe @ Lexus Coventry
Ok joe
That’s interesting now. Does that include Tax for the year?
Is it possible to get a proper breakdown now to see exactly what I’m paying
for including the GFV
I can get until tomorrow unfortunately as I’m in the middle of accounts and
working all day so It will have to be Saturday or Sunday preferably Sunday
Regards
From: Joe Kacarevic <Joe.Kacarevic@listers.co.uk
<mailto:Joe.Kacarevic@listers.co.uk> >
Sent: Friday, August 2, 2024 11:47 AM
To: bob@sarahharvey.com <mailto:bob@sarahharvey.com>
Subject: Joe @ Lexus Coventry
Hi Bob,
Thanks for your time on the phone again great speaking with you.
I've mentioned to my sales manager that you are interested in the NX350
Takumi that you drove and great have put a much better offer for you, he's
keen to secure your business today if this is possible, he's happy to
conclude business on the below basis.
The Deal before:
£525pm x 48
£500 deposit
£19750 for you're Land Rover.
The New Deal.
£492.33pm x48
No deposit
£20,000 for your Land Rover.
Kind Regards
Joe
Joe Kacarevic
Sales Executive
Tel: 02476 518100
Email: Joe.Kacarevic@listers.co.uk <mailto:Joe.Kacarevic@listers.co.uk>
<https://uploads.listers.co.uk/email/listers-email-sig-logo.png>
Lexus Coventry
London Road
Coventry
West Midlands
CV3 4LP
<https://listers.co.uk/> listers.co.uk <https://listers.co.uk/used> Used
Cars and Vans <https://listers.co.uk/offers> Offers
<https://listers.co.uk/events> Events <https://careers.listers.co.uk/>
Careers <https://listers.co.uk/testimonials> Testimonials
<https://listers.co.uk/privacy> Privacy Notice
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authorised and regulated by the Financial Conduct Authority.
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This E-mail has been sent from Listers Group Limited or one of the companies
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Stratford-upon-Avon, CV37 7GY. The VAT group registration number is GB 545
0370 63.
Listers Group Limited, registered in England and Wales, No 1400698 is
authorised and regulated by the Financial Conduct Authority.
Falcon of Hull & Lincolnshire Limited, registered in England and Wales, No
2400530 and Listers Hull Limited, registered in England and Wales, No
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authorised and regulated by the Financial Conduct Authority.
The information contained in this E-mail is confidential and may be legally
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immediately and do not disclose the contents to any other person or use it
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This E-mail has been sent from Listers Group Limited or one of the companies
within its control and listed below, whose registered offices are Othello
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Stratford-upon-Avon, CV37 7GY. The VAT group registration number is GB 545
0370 63.
Listers Group Limited, registered in England and Wales, No 1400698 is
authorised and regulated by the Financial Conduct Authority.
Falcon of Hull & Lincolnshire Limited, registered in England and Wales, No
2400530 and Listers Hull Limited, registered in England and Wales, No
6340072 are appointed representatives of Listers Group Limited which is
authorised and regulated by the Financial Conduct Authority.
The information contained in this E-mail is confidential and may be legally
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<bob home NX350 Premium Plus.pdf>
<bob home nx350 Takumi.pdf>
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This E-mail has been sent from Listers Group Limited or one of the companies
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Stratford-upon-Avon, CV37 7GY. The VAT group registration number is GB 545
0370 63.
Listers Group Limited, registered in England and Wales, No 1400698 is
authorised and regulated by the Financial Conduct Authority.
Falcon of Hull & Lincolnshire Limited, registered in England and Wales, No
2400530 and Listers Hull Limited, registered in England and Wales, No
6340072 are appointed representatives of Listers Group Limited which is
authorised and regulated by the Financial Conduct Authority.
The information contained in this E-mail is confidential and may be legally
privileged. If you are not the intended recipient, please notify the sender
immediately and do not disclose the contents to any other person or use it
for any other purpose.
________________________________________________________________________
------=_NextPart_000_079A_01DAEF09.0819BEA0
Content-Type: text/html;
boundary="_000_LO6P123MB645641ECEEF8BD99F6C8945DA3872LO6P123MB6456GBRP_";
charset="utf-8"
Content-Transfer-Encoding: quoted-printable
<html>=0A=
<head>=0A=
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8">=0A=
<style type=3D"text/css" style=3D"display:none;"> P =
{margin-top:0;margin-bottom:0;} </style>=0A=
</head>=0A=
<body dir=3D"ltr">=0A=
<div class=3D"elementToProof" style=3D"font-family: Aptos, =
Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; =
font-size: 12pt; color: rgb(0, 0, 0);">=0A=
Hi Bob,</div>=0A=
<div class=3D"elementToProof" style=3D"font-family: Aptos, =
Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; =
font-size: 12pt; color: rgb(0, 0, 0);">=0A=
<br>=0A=
</div>=0A=
<div class=3D"elementToProof" style=3D"font-family: Aptos, =
Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; =
font-size: 12pt; color: rgb(0, 0, 0);">=0A=
You're not wasting my time as this is what i do on a daily basis.</div>=0A=
<div class=3D"elementToProof" style=3D"font-family: Aptos, =
Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; =
font-size: 12pt; color: rgb(0, 0, 0);">=0A=
<br>=0A=
</div>=0A=
<div class=3D"elementToProof" style=3D"font-family: Aptos, =
Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; =
font-size: 12pt; color: rgb(0, 0, 0);">=0A=
I'm not sure how the Lexus website can still be cheaper than me as I'm =
applying discount to the quotes which Lexus website does not.</div>=0A=
<div class=3D"elementToProof" style=3D"font-family: Aptos, =
Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; =
font-size: 12pt; color: rgb(0, 0, 0);">=0A=
<br>=0A=
</div>=0A=
<div class=3D"elementToProof" style=3D"font-family: Aptos, =
Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; =
font-size: 12pt; color: rgb(0, 0, 0);">=0A=
I'm fully aware that customers look to try and get the best deal =
possible and as your local dealership i want to be able to provide you =
with the best deal.</div>=0A=
<div class=3D"elementToProof" style=3D"font-family: Aptos, =
Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; =
font-size: 12pt; color: rgb(0, 0, 0);">=0A=
<br>=0A=
</div>=0A=
<div class=3D"elementToProof" style=3D"font-family: Aptos, =
Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; =
font-size: 12pt; color: rgb(0, 0, 0);">=0A=
I've been doing this role for nearly 10 years now so my honest advice =
would be to see what deals you can find and then make us, your local =
dealership the last visit so we can match what you've found online.</div>=0A=
<div class=3D"elementToProof" style=3D"font-family: Aptos, =
Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; =
font-size: 12pt; color: rgb(0, 0, 0);">=0A=
<br>=0A=
</div>=0A=
<div class=3D"elementToProof" style=3D"font-family: Aptos, =
Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; =
font-size: 12pt; color: rgb(0, 0, 0);">=0A=
Kind regards</div>=0A=
<div class=3D"elementToProof" style=3D"font-family: Aptos, =
Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; =
font-size: 12pt; color: rgb(0, 0, 0);">=0A=
<br>=0A=
</div>=0A=
<div class=3D"elementToProof" style=3D"font-family: Aptos, =
Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; =
font-size: 12pt; color: rgb(0, 0, 0);">=0A=
<br>=0A=
</div>=0A=
<div class=3D"elementToProof" style=3D"font-family: Aptos, =
Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; =
font-size: 12pt; color: rgb(0, 0, 0);">=0A=
<br>=0A=
</div>=0A=
<div id=3D"appendonsend"></div>=0A=
=0A=
=0A=
=0A=
<p style=3D"FONT-SIZE: 10pt; FONT-FAMILY: ARIAL"><span =
style=3D"FONT-SIZE: 12pt"><strong><font color=3D"#1a3e72">Joe =
Kacarevic<span style=3D"FONT-FAMILY: Arial"><span style=3D"FONT-FAMILY: =
"><span style=3D"FONT-FAMILY: Calibri"><span style=3D"FONT-FAMILY: =
"><span style=3D"FONT-FAMILY: Arial"><span style=3D"FONT-FAMILY: "><span =
style=3D"FONT-SIZE: =
12pt"></span></span></span></span></span></span></span></font></strong></=
span> =0A=
<br><font color=3D"#1a3e72"><span style=3D"FONT-SIZE: 12pt"><span =
style=3D"FONT-SIZE: 10pt"><strong>Sales Executive</strong></span></span> =
<br></font></p>=0A=
<p style=3D"FONT-SIZE: 10pt; FONT-FAMILY: ARIAL"><font =
color=3D"#1a3e72"><strong>Tel: </strong>02476 518100<br><strong>Email: =0A=
</strong>Joe.Kacarevic@listers.co.uk<br></font></p>=0A=
<p style=3D"FONT-SIZE: 10pt; FONT-FAMILY: ARIAL"><img style=3D"HEIGHT: =
43px; WIDTH: 140px" border=3D"0" =
src=3D"https://uploads.listers.co.uk/email/listers-email-sig-logo.png" =
width=3D"140" height=3D"43"> </p>=0A=
<p style=3D"FONT-SIZE: 10pt; FONT-FAMILY: ARIAL"><br><span =
style=3D"FONT-FAMILY: Arial"><span style=3D"FONT-FAMILY: "><span =
style=3D"FONT-FAMILY: Calibri"><span style=3D"FONT-FAMILY: "><span =
style=3D"FONT-FAMILY: Arial"><span style=3D"FONT-FAMILY: "><span =
style=3D"FONT-SIZE: 12pt"><font color=3D"#1a3e72"><span =
style=3D"FONT-SIZE: 10pt"><font color=3D"#9a9a9a">Lexus =
Coventry</font><br>London Road <br />Coventry <br />West Midlands <br =
/>CV3 =
4LP<br><br></span></font></span></span></span></span></span></span></span=
></p>=0A=
<p style=3D"FONT-SIZE: 10pt; FONT-FAMILY: ARIAL">=0A=
</p><p style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"><a class=3D"footer" =
style=3D"TEXT-TRANSFORM: uppercase; COLOR: #ffa500" =
href=3D"https://listers.co.uk/"><span style=3D"COLOR: =
#1a3e72">listers.co.uk</span></a> <a class=3D"footer" =
style=3D"TEXT-TRANSFORM: uppercase; COLOR: #ffa500" =
href=3D"https://listers.co.uk/used"><span style=3D"COLOR: =
#1a3e72">Used Cars and Vans</span></a> <a =
class=3D"footer" style=3D"TEXT-TRANSFORM: uppercase; COLOR: #ffa500" =
href=3D"https://listers.co.uk/offers"><span style=3D"COLOR: =
#1a3e72">Offers</span></a> <a class=3D"footer" =
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#1a3e72">Testimonials</span></a> <a class=3D"footer" =
style=3D"TEXT-TRANSFORM: uppercase; COLOR: #ffa500" =
href=3D"https://listers.co.uk/privacy"><span style=3D"COLOR: =
#1a3e72">Privacy =0A=
Notice</span></a><span style=3D"font-size: 10pt;"> </span></p>=0A=
<p style=3D"FONT-SIZE: 10pt; FONT-FAMILY: ARIAL"></p>=0A=
<p style=3D"FONT-SIZE: 10pt; FONT-FAMILY: ARIAL"></p>=0A=
<hr style=3D"display:inline-block;width:98%" tabindex=3D"-1">=0A=
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" =
style=3D"font-size:11pt" color=3D"#000000"><b>From:</b> Bob Home =
<bob@sarahharvey.com><br>=0A=
<b>Sent:</b> 14 August 2024 14:16<br>=0A=
<b>To:</b> Joe Kacarevic <Joe.Kacarevic@listers.co.uk><br>=0A=
<b>Subject:</b> Re: Joe @ Lexus Coventry </font>=0A=
<div> </div>=0A=
</div>=0A=
<div dir=3D"auto">Sorry for wasting your time then. It=E2=80=99s not a =
Dutch auction. I can get better deals from the Lexus website. =0A=
<div>Thanks for your help anyway.</div>=0A=
<div>I=E2=80=99ll look at other options</div>=0A=
<div>Regards<br>=0A=
<div>=0A=
<div><br>=0A=
<br>=0A=
<div dir=3D"ltr">Sent from my iPhone</div>=0A=
<div dir=3D"ltr"><br>=0A=
<blockquote type=3D"cite">On 14 Aug 2024, at 10:53, Joe Kacarevic =
<Joe.Kacarevic@listers.co.uk> wrote:<br>=0A=
<br>=0A=
</blockquote>=0A=
</div>=0A=
<blockquote type=3D"cite">=0A=
<div dir=3D"ltr">=EF=BB=BF=0A=
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
Hi Bob,</div>=0A=
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
I have attached both quotes to this email.</div>=0A=
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
The quotes i have attached are with zero discount.</div>=0A=
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
We are your local dealership so we are keen to supply you a Lexus but we =
don't send discounted quoted over email and enter into Duch auctions =
with customers this way.</div>=0A=
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
Both Quotes above include paint protection and minor damage repair.</div>=0A=
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
If you find a better quote elsewhere as we are you local dealership, =
give us the opportunity to match what you have been offered.</div>=0A=
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
Kind Regards </div>=0A=
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div id=3D"x_appendonsend"></div>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"><span =
style=3D"font-size:12pt"><strong><font color=3D"#1a3e72">Joe =
Kacarevic<span style=3D"font-family:Arial"><span =
style=3D"font-family:"><span style=3D"font-family:Calibri"><span =
style=3D"font-family:"><span style=3D"font-family:Arial"><span =
style=3D"font-family:"><span =
style=3D"font-size:12pt"></span></span></span></span></span></span></span=
></font></strong></span>=0A=
<br>=0A=
<font color=3D"#1a3e72"><span style=3D"font-size:12pt"><span =
style=3D"font-size:10pt"><strong>Sales Executive</strong></span></span>=0A=
<br>=0A=
</font></p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"><font =
color=3D"#1a3e72"><strong>Tel: </strong>=0A=
02476 518100<br>=0A=
<strong>Email: </strong>Joe.Kacarevic@listers.co.uk<br>=0A=
</font></p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"><img border=3D"0" =
width=3D"140" height=3D"43" data-unique-identifier=3D"" =
style=3D"height:43px; width:140px" =
src=3D"https://uploads.listers.co.uk/email/listers-email-sig-logo.png">=0A=
</p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"><br>=0A=
<span style=3D"font-family:Arial"><span style=3D"font-family:"><span =
style=3D"font-family:Calibri"><span style=3D"font-family:"><span =
style=3D"font-family:Arial"><span style=3D"font-family:"><span =
style=3D"font-size:12pt"><font color=3D"#1a3e72"><span =
style=3D"font-size:10pt"><font color=3D"#9a9a9a">Lexus=0A=
Coventry</font><br>=0A=
London Road <br>=0A=
Coventry <br>=0A=
West Midlands <br>=0A=
CV3 4LP<br>=0A=
<br>=0A=
</span></font></span></span></span></span></span></span></span></p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"></p>=0A=
<p style=3D"font-size:10pt; font-family:Arial"><a class=3D"x_footer" =
href=3D"https://listers.co.uk/" style=3D"text-transform:uppercase; =
color:#ffa500"><span style=3D"color:#1a3e72">listers.co.uk</span></a> =
<a class=3D"x_footer" href=3D"https://listers.co.uk/used" =
style=3D"text-transform:uppercase; color:#ffa500"><span =
style=3D"color:#1a3e72">Used Cars and Vans</span></a>=0A=
<a class=3D"x_footer" href=3D"https://listers.co.uk/offers" =
style=3D"text-transform:uppercase; color:#ffa500"><span =
style=3D"color:#1a3e72">Offers</span></a> <a class=3D"x_footer" =
href=3D"https://listers.co.uk/events" style=3D"text-transform:uppercase; =
color:#ffa500"><span style=3D"color:#1a3e72">Events</span></a>=0A=
<a class=3D"x_footer" href=3D"https://careers.listers.co.uk/" =
style=3D"text-transform:uppercase; color:#ffa500"><span =
style=3D"color:#1a3e72">Careers</span></a> <a class=3D"x_footer" =
href=3D"https://listers.co.uk/testimonials" =
style=3D"text-transform:uppercase; color:#ffa500"><span =
style=3D"color:#1a3e72">Testimonials</span></a>=0A=
<a class=3D"x_footer" href=3D"https://listers.co.uk/privacy" =
style=3D"text-transform:uppercase; color:#ffa500"><span =
style=3D"color:#1a3e72">Privacy Notice</span></a><span =
style=3D"font-size:10pt"> </span></p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"></p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"></p>=0A=
<hr tabindex=3D"-1" style=3D"display:inline-block; width:98%">=0A=
<div id=3D"x_divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, =
sans-serif" color=3D"#000000" style=3D"font-size:11pt"><b>From:</b> Bob =
Home <bob@sarahharvey.com><br>=0A=
<b>Sent:</b> 14 August 2024 10:27<br>=0A=
<b>To:</b> Joe Kacarevic <Joe.Kacarevic@listers.co.uk><br>=0A=
<b>Subject:</b> Re: Joe @ Lexus Coventry </font>=0A=
<div> </div>=0A=
</div>=0A=
<div dir=3D"auto">Can you send me a break down of workings out please =
for both models<br>=0A=
<br>=0A=
<div dir=3D"ltr">Sent from my iPhone</div>=0A=
<div dir=3D"ltr"><br>=0A=
<blockquote type=3D"cite">On 14 Aug 2024, at 10:22, Joe Kacarevic =
<Joe.Kacarevic@listers.co.uk> wrote:<br>=0A=
<br>=0A=
</blockquote>=0A=
</div>=0A=
<blockquote type=3D"cite">=0A=
<div dir=3D"ltr">=EF=BB=BF=0A=
<div class=3D"x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
Hi Bob,</div>=0A=
<div class=3D"x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
Thanks for the email.</div>=0A=
<div class=3D"x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
This comes as a surprise both quotes i did for you included =C2=A31000 =
discount from the list price, and with your Land rover the payments on a =
premium plus are coming out at =C2=A3399 which is low for a new =
NX350.</div>=0A=
<div class=3D"x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
What quotes have you had that makes us look expensive? Are the other =
quotes your had also PCP?</div>=0A=
<div class=3D"x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
Kind regards </div>=0A=
<div id=3D"x_x_appendonsend"></div>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"><span =
style=3D"font-size:12pt"><strong><font color=3D"#1a3e72">Joe =
Kacarevic<span style=3D"font-family:Arial"><span =
style=3D"font-family:"><span style=3D"font-family:Calibri"><span =
style=3D"font-family:"><span style=3D"font-family:Arial"><span =
style=3D"font-family:"><span =
style=3D"font-size:12pt"></span></span></span></span></span></span></span=
></font></strong></span>=0A=
<br>=0A=
<font color=3D"#1a3e72"><span style=3D"font-size:12pt"><span =
style=3D"font-size:10pt"><strong>Sales Executive</strong></span></span>=0A=
<br>=0A=
</font></p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"><font =
color=3D"#1a3e72"><strong>Tel: </strong>=0A=
02476 518100<br>=0A=
<strong>Email: </strong>Joe.Kacarevic@listers.co.uk<br>=0A=
</font></p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"><img border=3D"0" =
width=3D"140" height=3D"43" data-unique-identifier=3D"" =
style=3D"height:43px; width:140px" =
src=3D"https://uploads.listers.co.uk/email/listers-email-sig-logo.png">=0A=
</p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"><br>=0A=
<span style=3D"font-family:Arial"><span style=3D"font-family:"><span =
style=3D"font-family:Calibri"><span style=3D"font-family:"><span =
style=3D"font-family:Arial"><span style=3D"font-family:"><span =
style=3D"font-size:12pt"><font color=3D"#1a3e72"><span =
style=3D"font-size:10pt"><font color=3D"#9a9a9a">Lexus=0A=
Coventry</font><br>=0A=
London Road <br>=0A=
Coventry <br>=0A=
West Midlands <br>=0A=
CV3 4LP<br>=0A=
<br>=0A=
</span></font></span></span></span></span></span></span></span></p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"></p>=0A=
<p style=3D"font-size:10pt; font-family:Arial"><a class=3D"x_x_footer" =
href=3D"https://listers.co.uk/" style=3D"text-transform:uppercase; =
color:#ffa500"><span style=3D"color:#1a3e72">listers.co.uk</span></a> =
<a class=3D"x_x_footer" href=3D"https://listers.co.uk/used" =
style=3D"text-transform:uppercase; color:#ffa500"><span =
style=3D"color:#1a3e72">Used Cars and Vans</span></a>=0A=
<a class=3D"x_x_footer" href=3D"https://listers.co.uk/offers" =
style=3D"text-transform:uppercase; color:#ffa500"><span =
style=3D"color:#1a3e72">Offers</span></a> <a class=3D"x_x_footer" =
href=3D"https://listers.co.uk/events" style=3D"text-transform:uppercase; =
color:#ffa500"><span style=3D"color:#1a3e72">Events</span></a>=0A=
<a class=3D"x_x_footer" href=3D"https://careers.listers.co.uk/" =
style=3D"text-transform:uppercase; color:#ffa500"><span =
style=3D"color:#1a3e72">Careers</span></a> <a class=3D"x_x_footer" =
href=3D"https://listers.co.uk/testimonials" =
style=3D"text-transform:uppercase; color:#ffa500"><span =
style=3D"color:#1a3e72">Testimonials</span></a>=0A=
<a class=3D"x_x_footer" href=3D"https://listers.co.uk/privacy" =
style=3D"text-transform:uppercase; color:#ffa500"><span =
style=3D"color:#1a3e72">Privacy Notice</span></a><span =
style=3D"font-size:10pt"> </span></p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"></p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"></p>=0A=
<hr tabindex=3D"-1" style=3D"display:inline-block; width:98%">=0A=
<div id=3D"x_x_divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, =
sans-serif" color=3D"#000000" style=3D"font-size:11pt"><b>From:</b> Bob =
Home <bob@sarahharvey.com><br>=0A=
<b>Sent:</b> 14 August 2024 10:02<br>=0A=
<b>To:</b> Joe Kacarevic <Joe.Kacarevic@listers.co.uk><br>=0A=
<b>Subject:</b> Re: Joe @ Lexus Coventry </font>=0A=
<div> </div>=0A=
</div>=0A=
<div dir=3D"auto">Hi Joe, seems extremely high for the price as compared =
to other deals of vehicles around the same price and various lexus deals.=0A=
<div>Can you send me a breakdown of how you=E2=80=99ve worked both =
figures out please?</div>=0A=
<div>Regards<br>=0A=
<div><br>=0A=
<div dir=3D"ltr">Sent from my iPhone</div>=0A=
<div dir=3D"ltr"><br>=0A=
<blockquote type=3D"cite">On 12 Aug 2024, at 13:46, Bob Home =
<bob@sarahharvey.com> wrote:<br>=0A=
<br>=0A=
</blockquote>=0A=
</div>=0A=
<blockquote type=3D"cite">=0A=
<div dir=3D"ltr">=EF=BB=BF<br>=0A=
<br>=0A=
<div dir=3D"ltr">Sent from my iPhone</div>=0A=
<div dir=3D"ltr"><br>=0A=
Begin forwarded message:<br>=0A=
<br>=0A=
</div>=0A=
<blockquote type=3D"cite">=0A=
<div dir=3D"ltr"><b>From:</b> Joe Kacarevic =
<Joe.Kacarevic@listers.co.uk><br>=0A=
<b>Date:</b> 12 August 2024 at 11:41:53 BST<br>=0A=
<b>To:</b> bob@sarahharvey.com<br>=0A=
<b>Subject:</b> <b>Re: Joe @ Lexus Coventry</b><br>=0A=
<br>=0A=
</div>=0A=
</blockquote>=0A=
<blockquote type=3D"cite">=0A=
<div dir=3D"ltr">=EF=BB=BF=0A=
<div class=3D"x_x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
Hi Bob,</div>=0A=
<div class=3D"x_x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
Thanks again for your time on the phone, Great speaking with you.</div>=0A=
<div class=3D"x_x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
Iv had a look at new car options for you, and these do work better on =
the monthly payments.</div>=0A=
<div class=3D"x_x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
Something we need to take into consideration is your land rover we have =
been offered =C2=A320,000 for this month and new cars won't arrive until =
around October so i will struggle to get =C2=A320k for your car later =
down the line, we will re look at the value of your=0A=
car closer to the time.</div>=0A=
<div class=3D"x_x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
On a brand new NX350 Takumi in Sonic Copper keeping everything the same =
as before the monthly payments come out at =C2=A3490.16pm.</div>=0A=
<div class=3D"x_x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
I know you wanted to be closer to =C2=A3300pm so i looked at the Premium =
Plus Specification which is one below the Takumi, with some support from =
us we can get this one down to =C2=A3399.45pm.</div>=0A=
<div class=3D"x_x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
Give me a call when you next have a spare 5- 10 minutes this week or =
feel free to reply to this email.</div>=0A=
<div class=3D"x_x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
<br>=0A=
</div>=0A=
<div class=3D"x_x_x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">=0A=
Kind Regards </div>=0A=
<div id=3D"x_x_x_appendonsend"></div>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"><span =
style=3D"font-size:12pt"><strong><font color=3D"#1a3e72">Joe =
Kacarevic<span style=3D"font-family:Arial"><span =
style=3D"font-family:"><span style=3D"font-family:Calibri"><span =
style=3D"font-family:"><span style=3D"font-family:Arial"><span =
style=3D"font-family:"><span =
style=3D"font-size:12pt"></span></span></span></span></span></span></span=
></font></strong></span>=0A=
<br>=0A=
<font color=3D"#1a3e72"><span style=3D"font-size:12pt"><span =
style=3D"font-size:10pt"><strong>Sales Executive</strong></span></span>=0A=
<br>=0A=
</font></p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"><font =
color=3D"#1a3e72"><strong>Tel: </strong>=0A=
02476 518100<br>=0A=
<strong>Email: </strong>Joe.Kacarevic@listers.co.uk<br>=0A=
</font></p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"><img border=3D"0" =
width=3D"140" height=3D"43" data-unique-identifier=3D"" =
style=3D"height:43px; width:140px" =
src=3D"https://uploads.listers.co.uk/email/listers-email-sig-logo.png">=0A=
</p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"><br>=0A=
<span style=3D"font-family:Arial"><span style=3D"font-family:"><span =
style=3D"font-family:Calibri"><span style=3D"font-family:"><span =
style=3D"font-family:Arial"><span style=3D"font-family:"><span =
style=3D"font-size:12pt"><font color=3D"#1a3e72"><span =
style=3D"font-size:10pt"><font color=3D"#9a9a9a">Lexus=0A=
Coventry</font><br>=0A=
London Road <br>=0A=
Coventry <br>=0A=
West Midlands <br>=0A=
CV3 4LP<br>=0A=
<br>=0A=
</span></font></span></span></span></span></span></span></span></p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"></p>=0A=
<p style=3D"font-size:10pt; font-family:Arial"><a class=3D"x_x_x_footer" =
href=3D"https://listers.co.uk/" style=3D"text-transform:uppercase; =
color:#ffa500"><span style=3D"color:#1a3e72">listers.co.uk</span></a> =
<a class=3D"x_x_x_footer" href=3D"https://listers.co.uk/used" =
style=3D"text-transform:uppercase; color:#ffa500"><span =
style=3D"color:#1a3e72">Used Cars and Vans</span></a>=0A=
<a class=3D"x_x_x_footer" href=3D"https://listers.co.uk/offers" =
style=3D"text-transform:uppercase; color:#ffa500"><span =
style=3D"color:#1a3e72">Offers</span></a> <a =
class=3D"x_x_x_footer" href=3D"https://listers.co.uk/events" =
style=3D"text-transform:uppercase; color:#ffa500"><span =
style=3D"color:#1a3e72">Events</span></a>=0A=
<a class=3D"x_x_x_footer" href=3D"https://careers.listers.co.uk/" =
style=3D"text-transform:uppercase; color:#ffa500"><span =
style=3D"color:#1a3e72">Careers</span></a> <a =
class=3D"x_x_x_footer" href=3D"https://listers.co.uk/testimonials" =
style=3D"text-transform:uppercase; color:#ffa500"><span =
style=3D"color:#1a3e72">Testimonials</span></a>=0A=
<a class=3D"x_x_x_footer" href=3D"https://listers.co.uk/privacy" =
style=3D"text-transform:uppercase; color:#ffa500"><span =
style=3D"color:#1a3e72">Privacy Notice</span></a><span =
style=3D"font-size:10pt"> </span></p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"></p>=0A=
<p style=3D"font-size:10pt; font-family:ARIAL"></p>=0A=
<hr tabindex=3D"-1" style=3D"display:inline-block; width:98%">=0A=
<div id=3D"x_x_x_divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, =
sans-serif" color=3D"#000000" style=3D"font-size:11pt"><b>From:</b> =
bob@sarahharvey.com <bob@sarahharvey.com><br>=0A=
<b>Sent:</b> 08 August 2024 16:52<br>=0A=
<b>To:</b> Joe Kacarevic <Joe.Kacarevic@listers.co.uk><br>=0A=
<b>Subject:</b> RE: Joe @ Lexus Coventry </font>=0A=
<div> </div>=0A=
</div>=0A=
<style>=0A=
<!--=0A=
@font-face=0A=
{font-family:"Cambria Math"}=0A=
@font-face=0A=
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p.x_x_x_x_MsoNormal, li.x_x_x_x_MsoNormal, div.x_x_x_x_MsoNormal=0A=
{margin:0cm;=0A=
font-size:12pt;=0A=
font-family:Aptos,sans-serif}=0A=
a:link, span.x_x_x_x_MsoHyperlink=0A=
{color:blue;=0A=
text-decoration:underline}=0A=
p.x_x_x_x_xmsonormal, li.x_x_x_x_xmsonormal, div.x_x_x_x_xmsonormal=0A=
{margin:0cm;=0A=
font-size:12pt;=0A=
font-family:Aptos,sans-serif}=0A=
span.x_x_x_x_EmailStyle25=0A=
{font-family:Aptos,sans-serif;=0A=
color:windowtext}=0A=
.x_x_x_x_MsoChpDefault=0A=
{font-size:10pt}=0A=
@page WordSection1=0A=
{margin:72pt}=0A=
-->=0A=
</style>=0A=
<div lang=3D"EN-GB" style=3D"word-wrap:break-word">=0A=
<div class=3D"x_x_x_x_WordSection1">=0A=
<p class=3D"x_x_x_x_MsoNormal"><span style=3D"font-size:11.0pt">Hi =
Joe</span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span style=3D"font-size:11.0pt">I called =
you back earlier (14:30) and left a message with one of your =
colleagues.</span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span style=3D"font-size:11.0pt">I =
presume you must be busy.</span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"font-size:11.0pt"> </span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"font-size:11.0pt">Reference the Lexus NX.</span> BD24VHJ.</p>=0A=
<p class=3D"x_x_x_x_MsoNormal"> </p>=0A=
<p class=3D"x_x_x_x_MsoNormal">We really like the car<span =
style=3D"font-size:11.0pt"> but just feel that its just going to be a =
bit more than we wanted to pay out as on APR. If we could have got a =
lower APR it would have been nearer to the =C2=A3300 per month mark=0A=
which we would be happy with. </span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span style=3D"font-size:11.0pt">Having a =
4.5% or even 4.9% Apr would bring the monthly cost right down =
which most manufacturers are offering this on new vehicles as we have =
seen from other dealers.</span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span style=3D"font-size:11.0pt">Quality =
is important to us and the Lexus comes out well but cost is also =
something that we have to be sure about.</span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span style=3D"font-size:11.0pt">We are =
looking at an offer on another vehicle at present as not to mess you =
around. As I said if you can get nearer the =C2=A3300 per month =
mark, It would be a massive consideration and would sway us back=0A=
to you as we like your dealership. </span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span style=3D"font-size:11.0pt">If you =
have any other suggestions I would be happy to discuss them</span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"font-size:11.0pt"> </span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span style=3D"font-size:11.0pt">In this =
instance we are going to have to say we are not interested in this deal =
unless you can get that payment down which I=E2=80=99m presuming you =
will not be able to.</span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span style=3D"font-size:11.0pt">Thanks =
you for your time on this quote.</span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"font-size:11.0pt"> </span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"font-size:11.0pt"> </span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"font-size:11.0pt">Regards</span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"font-size:11.0pt">Bob</span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span style=3D"font-size:11.0pt">, =
</span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"font-size:11.0pt"> </span></p>=0A=
<div>=0A=
<div style=3D"border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt =
0cm 0cm 0cm">=0A=
<p class=3D"x_x_x_x_MsoNormal"><b><span lang=3D"EN-US" =
style=3D"font-size:11.0pt; =
font-family:"Calibri",sans-serif">From:</span></b><span =
lang=3D"EN-US" style=3D"font-size:11.0pt; =
font-family:"Calibri",sans-serif"> Joe Kacarevic =
<Joe.Kacarevic@listers.co.uk>=0A=
<br>=0A=
<b>Sent:</b> Friday, August 2, 2024 2:50 PM<br>=0A=
<b>To:</b> bob@sarahharvey.com<br>=0A=
<b>Subject:</b> Re: Joe @ Lexus Cov.</span></p>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span lang=3D"EN-US" =
style=3D"font-size:11.0pt; =
font-family:"Calibri",sans-serif">entry=0A=
</span></p>=0A=
</div>=0A=
</div>=0A=
<p class=3D"x_x_x_x_MsoNormal"> </p>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span style=3D"color:black">Hi =
bob,</span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"color:black"> </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span style=3D"color:black">Thanks for =
the reply.</span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"color:black"> </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span style=3D"color:black">This doesn't =
include road tax as the vehicle is already registered brand new vehicles =
come with the first year's road tax paid for.</span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"color:black"> </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span style=3D"color:black">I have =
attached the Quote to this email for you to view.</span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"color:black"> </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span style=3D"color:black">Sunday works =
with me, i have a customer booked in at 11:30 so will be free from 12:30 =
onwards out I could do first thing 10:15am </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"color:black"> </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span style=3D"color:black">Kind =
Regards </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"color:black"> </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"color:black"> </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"color:black"> </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"color:black"> </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"><span =
style=3D"color:black"> </span></p>=0A=
</div>=0A=
<p><strong><span style=3D"font-family:"Arial",sans-serif; =
color:#1A3E72">Joe Kacarevic</span></strong><span =
style=3D"font-size:10.0pt; font-family:"Arial",sans-serif">=0A=
<br>=0A=
<strong><span style=3D"font-family:"Arial",sans-serif; =
color:#1A3E72">Sales Executive</span></strong><span =
style=3D"color:#1A3E72">=0A=
</span></span></p>=0A=
<p><strong><span style=3D"font-size:10.0pt; =
font-family:"Arial",sans-serif; color:#1A3E72">Tel:=0A=
</span></strong><span style=3D"font-size:10.0pt; =
font-family:"Arial",sans-serif; color:#1A3E72">02476 518100<br>=0A=
<strong><span style=3D"font-family:"Arial",sans-serif">Email: =
</span></strong><a =
href=3D"mailto:Joe.Kacarevic@listers.co.uk">Joe.Kacarevic@listers.co.uk</=
a></span><span style=3D"font-size:10.0pt; =
font-family:"Arial",sans-serif"></span></p>=0A=
<p><span style=3D"font-size:10.0pt; =
font-family:"Arial",sans-serif"><img border=3D"0" =
width=3D"140" height=3D"43" id=3D"x_x_x_x__x0000_i1028" =
data-unique-identifier=3D"" style=3D"width:1.4583in; height:.45in" =
src=3D"https://uploads.listers.co.uk/email/listers-email-sig-logo.png"></=
span><span style=3D"font-size:10.0pt; =
font-family:"Arial",sans-serif"></span></p>=0A=
<p style=3D"margin-bottom:12.0pt"><span style=3D"font-size:10.0pt; =
font-family:"Arial",sans-serif"><br>=0A=
<span style=3D"color:#9A9A9A">Lexus Coventry</span><span =
style=3D"color:#1A3E72"><br>=0A=
London Road <br>=0A=
Coventry <br>=0A=
West Midlands <br>=0A=
CV3 4LP</span></span></p>=0A=
<p><span style=3D"font-size:10.0pt; =
font-family:"Arial",sans-serif"><a =
href=3D"https://listers.co.uk/"><span style=3D"color:#1A3E72; =
text-transform:uppercase">listers.co.uk</span></a> <a =
href=3D"https://listers.co.uk/used"><span style=3D"color:#1A3E72; =
text-transform:uppercase">Used Cars and Vans</span></a>=0A=
<a href=3D"https://listers.co.uk/offers"><span =
style=3D"color:#1A3E72; text-transform:uppercase">Offers</span></a> =
<a href=3D"https://listers.co.uk/events"><span =
style=3D"color:#1A3E72; text-transform:uppercase">Events</span></a> =
<a href=3D"https://careers.listers.co.uk/"><span =
style=3D"color:#1A3E72; text-transform:uppercase">Careers</span></a>=0A=
<a href=3D"https://listers.co.uk/testimonials"><span =
style=3D"color:#1A3E72; =
text-transform:uppercase">Testimonials</span></a> <a =
href=3D"https://listers.co.uk/privacy"><span style=3D"color:#1A3E72; =
text-transform:uppercase">Privacy Notice</span></a> </span></p>=0A=
<div class=3D"x_x_x_x_MsoNormal" align=3D"center" =
style=3D"text-align:center">=0A=
<hr size=3D"2" width=3D"98%" align=3D"center">=0A=
</div>=0A=
<div id=3D"x_x_x_x_divRplyFwdMsg">=0A=
<p class=3D"x_x_x_x_MsoNormal"><b><span style=3D"font-size:11.0pt; =
font-family:"Calibri",sans-serif; =
color:black">From:</span></b><span style=3D"font-size:11.0pt; =
font-family:"Calibri",sans-serif; color:black">=0A=
<a href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a> <<a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a>><br>=0A=
<b>Sent:</b> 02 August 2024 12:42<br>=0A=
<b>To:</b> Joe Kacarevic <<a =
href=3D"mailto:Joe.Kacarevic@listers.co.uk">Joe.Kacarevic@listers.co.uk</=
a>><br>=0A=
<b>Subject:</b> RE: Joe @ Lexus Coventry </span></p>=0A=
<div>=0A=
<p class=3D"x_x_x_x_MsoNormal"> </p>=0A=
</div>=0A=
</div>=0A=
<div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span style=3D"font-size:11.0pt">Ok =
joe</span></p>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span =
style=3D"font-size:11.0pt">That=E2=80=99s interesting now. Does that =
include Tax for the year?</span></p>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span style=3D"font-size:11.0pt">Is it =
possible to get a proper breakdown now to see exactly what I=E2=80=99m =
paying for including the GFV</span></p>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span =
style=3D"font-size:11.0pt"> </span></p>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span style=3D"font-size:11.0pt">I can =
get until tomorrow unfortunately as I=E2=80=99m in the middle of =
accounts and working all day so It will have to be Saturday or =
Sunday preferably Sunday=0A=
</span></p>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span =
style=3D"font-size:11.0pt"> </span></p>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span =
style=3D"font-size:11.0pt">Regards</span></p>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span =
style=3D"font-size:11.0pt"> </span></p>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span =
style=3D"font-size:11.0pt"> </span></p>=0A=
<div>=0A=
<div style=3D"border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt =
0cm 0cm 0cm">=0A=
<p class=3D"x_x_x_x_xmsonormal"><b><span lang=3D"EN-US" =
style=3D"font-size:11.0pt; =
font-family:"Calibri",sans-serif">From:</span></b><span =
lang=3D"EN-US" style=3D"font-size:11.0pt; =
font-family:"Calibri",sans-serif"> Joe Kacarevic <<a =
href=3D"mailto:Joe.Kacarevic@listers.co.uk">Joe.Kacarevic@listers.co.uk</=
a>>=0A=
<br>=0A=
<b>Sent:</b> Friday, August 2, 2024 11:47 AM<br>=0A=
<b>To:</b> <a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a><br>=0A=
<b>Subject:</b> Joe @ Lexus Coventry </span></p>=0A=
</div>=0A=
</div>=0A=
<p class=3D"x_x_x_x_xmsonormal"> </p>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span style=3D"color:black">Hi =
Bob,</span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span =
style=3D"color:black"> </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span style=3D"color:black">Thanks for =
your time on the phone again great speaking with you.</span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span =
style=3D"color:black"> </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span style=3D"color:black">I've =
mentioned to my sales manager that you are interested in the NX350 =
Takumi that you drove and great have put a much better offer for =
you, he's keen to secure your business today if this is possible,=0A=
he's happy to conclude business on the below basis.</span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span =
style=3D"color:black"> </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span style=3D"color:black">The Deal =
before:</span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span style=3D"color:black">=C2=A3525pm =
x 48</span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span style=3D"color:black">=C2=A3500 =
deposit </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span style=3D"color:black">=C2=A319750 =
for you're Land Rover.</span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span =
style=3D"color:black"> </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span style=3D"color:black">The New =
Deal.</span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span =
style=3D"color:black">=C2=A3492.33pm x48</span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span style=3D"color:black">No =
deposit </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span style=3D"color:black">=C2=A320,000 =
for your Land Rover.</span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span =
style=3D"color:black"> </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span style=3D"color:black">Kind =
Regards </span></p>=0A=
</div>=0A=
<div>=0A=
<p class=3D"x_x_x_x_xmsonormal"><span =
style=3D"color:black"> </span></p>=0A=
</div>=0A=
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<p><strong><span style=3D"font-family:"Arial",sans-serif; =
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Listers Group Limited, registered in England and Wales, No 1400698 is =
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Falcon of Hull & Lincolnshire Limited, registered in England and =
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Listers Group Limited, registered in England and Wales, No 1400698 is =
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Falcon of Hull & Lincolnshire Limited, registered in England and =
Wales, No 2400530 and Listers Hull Limited, registered in England and =
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Listers Group Limited, registered in England and Wales, No 1400698 is =
authorised and regulated by the Financial Conduct Authority.=0A=
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Falcon of Hull & Lincolnshire Limited, registered in England and =
Wales, No 2400530 and Listers Hull Limited, registered in England and =
Wales, No 6340072 are appointed representatives of Listers Group Limited =
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br>=0A=
<div><bob home NX350 Premium Plus.pdf></div>=0A=
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number is GB 545 0370 63. <BR>=0A=
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Listers Group Limited, registered in England and Wales, No 1400698 is =
authorised and regulated by the Financial Conduct Authority. <BR>=0A=
Falcon of Hull & Lincolnshire Limited, registered in England and Wales, =
No 2400530 and Listers Hull Limited, registered in England and Wales, No =
6340072 are appointed representatives of Listers Group Limited which is =
authorised and regulated by the Financial Conduct Authority.<BR>=0A=
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