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From: "Breeze, Hannah" <Hannah.Breeze@sage.com>
To: "bob@sarahharvey.com" <bob@sarahharvey.com>
Subject: RE: Sage business cloud Payroll demo 
Thread-Topic: Sage business cloud Payroll demo 
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Date: Tue, 27 Jan 2026 08:43:07 +0000
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Hi Robert,

Hope you're feeling better & taking the time you need

In regards to your current payroll I don't deal with the billing side of th=
ings, which means we would need you to speak to our loyalty team to resolve=
 the issue with the current subscription, I can only deal with validation f=
rom Sage 50 to the cloud

as soon you are up and running with the subscription of your current payrol=
l and have access that you need, then we will be able to look at moving you=
 to the cloud

I'm sorry that I cant help you with the current package, if you call 0191 4=
79 5955

Thank you & take care

Hannah Breeze
Retention Specialist | Sage



From: bob@sarahharvey.com <bob@sarahharvey.com>
Sent: 26 January 2026 19:28
To: Breeze, Hannah <Hannah.Breeze@sage.com>
Subject: RE: Sage business cloud Payroll demo

EXTERNAL EMAIL
Hi Hannah,
Hope you are well.
Not sure if its you I should talk with but not getting any joy with any oth=
er contacts

Just to make you aware I still have not had my demo regarding below yet. No=
 fault on your side. I've had a bit of a health problem over the past month=
 or so which could effect where I  go in the future. Unfortunately  I've  h=
ad to cancel most of my  appointments and I have one planned for Friday whi=
ch I will have to cancel again. Not by choice I promise you. Unfortunately =
again there's only me that can sort this.
We are currently on unlimited amount of employees which I asked sometime ag=
o if I could get a contract and invoiced for the minimum limit of employees=
 which I think is 25 or less if there is one. The cheapest possible. I've s=
till not been invoiced for this as I may have to take this option so we can=
 move forward
We have now had our account stopped. I've literally just come out of hospit=
al so its been difficult for me to contact anyone and its only me that deal=
s with it.

I still want to look at the business cloud info but more interested in gett=
ing our account up and running

Can you sort this for me or at least get us back on line until next week wh=
en hopefully I should be able to sort our account at.

I'm not very contactable  on mobile unfortunately
But I can still type if someone needs to contact me.

Many thanks in advance
Regards

Bob Home
Sarah Harvey Limited
14 Rural Innovation Centre
Avenue H
Stoneleigh Park
Kenilworth
Warwickshire
CV8 2LG

Tel: +0044(0)01926450545
Mobile:+44(0)7887726814


We respect our clients' privacy. Your personal details will not be shared w=
ith third parties as per Sarah Harvey GDPR policy. By submitting your detai=
ls you consent to being contacted by Sarah Harvey Limited by telephone and =
email for this and similar positions. Please see our website for further GD=
PR information at www.sarahharvey.com<http://www.sarahharvey.com/>.


From: Breeze, Hannah <Hannah.Breeze@sage.com<mailto:Hannah.Breeze@sage.com>=
>
Sent: 25 November 2025 12:22
To: bob@sarahharvey.com<mailto:bob@sarahharvey.com>
Subject: Sage business cloud Payroll demo

Hi Robert,

This is the demo for the business cloud payroll -  https://www.youtube.com/=
watch?v=3D8BknmVnHyPI
if you have any questions, just reply to this message

Thank you


Hannah Breeze
Customer Success Consultant | Sage

[Sage]


[Sage]


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If you've received this email by mistake, we're sorry for bothering you. It=
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in. Thank you. We may monitor any emails sent or received by us, or on our =
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es. Sage (UK) Limited. Registered in England at C23 - 5 & 6 Cobalt Park Way=
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<p class=3D"MsoNormal">Hi Robert, <br>
<br>
Hope you&#8217;re feeling better &amp; taking the time you need <br>
<br>
In regards to your current payroll I don&#8217;t deal with the billing side=
 of things, which means we would need you to speak to our loyalty team to r=
esolve the issue with the current subscription, I can only deal with valida=
tion from Sage 50 to the cloud<br>
<br>
as soon you are up and running with the subscription of your current payrol=
l and have access that you need, then we will be able to look at moving you=
 to the cloud
<br>
<br>
I&#8217;m sorry that I cant help you with the current package, if you call =
0191 479 5955
<br>
<br>
Thank you &amp; take care <o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<p class=3D"MsoNormal" style=3D"text-autospace:none"><span lang=3D"EN-US" s=
tyle=3D"font-family:&quot;Sage Text&quot;;color:black;mso-fareast-language:=
EN-GB">Hannah Breeze</span><span lang=3D"EN-US" style=3D"font-size:11.0pt;f=
ont-family:&quot;Sage Text&quot;;color:black;mso-ligatures:none;mso-fareast=
-language:EN-GB"><o:p></o:p></span></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none"><span lang=3D"EN-US" s=
tyle=3D"font-family:&quot;Sage Text&quot;;color:#008A25;mso-fareast-languag=
e:EN-GB">Retention Specialist | Sage
<o:p></o:p></span></p>
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mily:&quot;Sage Text&quot;;mso-ligatures:none;mso-fareast-language:EN-GB"><=
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yle=3D"font-family:&quot;Sage Text&quot;;mso-ligatures:none;mso-fareast-lan=
guage:EN-GB"><img width=3D"149" height=3D"5" style=3D"width:1.552in;height:=
.052in" id=3D"_x0000_i1029" src=3D"cid:image001.png@01D880BC.321C92D0"></sp=
an><span style=3D"font-family:&quot;Sage Text&quot;"><o:p></o:p></span></p>
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<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Ca=
libri&quot;,sans-serif;display:none;mso-fareast-language:EN-GB"><o:p>&nbsp;=
</o:p></span></p>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
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<p class=3D"MsoNormal"><b><span style=3D"font-family:&quot;Calibri&quot;,sa=
ns-serif;mso-ligatures:none;mso-fareast-language:EN-GB">From:</span></b><sp=
an style=3D"font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;m=
so-fareast-language:EN-GB"> bob@sarahharvey.com &lt;bob@sarahharvey.com&gt;
<br>
<b>Sent:</b> 26 January 2026 19:28<br>
<b>To:</b> Breeze, Hannah &lt;Hannah.Breeze@sage.com&gt;<br>
<b>Subject:</b> RE: Sage business cloud Payroll demo <o:p></o:p></span></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<table class=3D"MsoNormalTable" border=3D"1" cellpadding=3D"0" width=3D"100=
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<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">Hi Hannah,<o:p></o:=
p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">Hope you are well.<=
o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">Not sure if its you=
 I should talk with but not getting any joy with any other contacts<o:p></o=
:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><o:p>&nbsp;</o:p></=
span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">Just to make you aw=
are I still have<b> not</b> had my demo regarding below yet. No fault on yo=
ur side. I&#8217;ve had a bit of a health problem over the past month or so=
 which could effect where I &nbsp;go in the future.
 Unfortunately &nbsp;I&#8217;ve &nbsp;had to cancel most of my &nbsp;appoin=
tments and I have one planned for Friday which I will have to cancel again.=
 Not by choice I promise you. Unfortunately again there&#8217;s only me tha=
t can sort this.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">We are currently on=
 unlimited amount of employees which I asked sometime ago if I could get a =
contract and invoiced for the minimum limit of employees which I think is 2=
5 or less if there is one. The cheapest
 possible. I&#8217;ve still not been invoiced for this as I may have to tak=
e this option so we can move forward<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">We have now had our=
 account stopped. I&#8217;ve literally just come out of hospital so its bee=
n difficult for me to contact anyone and its only me that deals with it.<o:=
p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><o:p>&nbsp;</o:p></=
span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">I still want to loo=
k at the business cloud info but more interested in getting our account up =
and running<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><o:p>&nbsp;</o:p></=
span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">Can you sort this f=
or me or at least get us back on line until next week when hopefully I shou=
ld be able to sort our account at.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><o:p>&nbsp;</o:p></=
span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">I&#8217;m not very =
contactable &nbsp;on mobile unfortunately
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">But I can still typ=
e if someone needs to contact me.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><o:p>&nbsp;</o:p></=
span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">Many thanks in adva=
nce<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt">Regards<o:p></o:p><=
/span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><o:p>&nbsp;</o:p></=
span></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Calibri&quot;,sans-=
serif;color:black;mso-fareast-language:EN-GB">Bob Home<br>
Sarah Harvey Limited<br>
14 Rural Innovation Centre</span><span style=3D"font-family:&quot;Calibri&q=
uot;,sans-serif;color:black;mso-ligatures:none;mso-fareast-language:EN-GB">=
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Calibri&quot;,sans-=
serif;color:black;mso-fareast-language:EN-GB">Avenue H<o:p></o:p></span></p=
>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Calibri&quot;,sans-=
serif;color:black;mso-fareast-language:EN-GB">Stoneleigh Park<o:p></o:p></s=
pan></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Calibri&quot;,sans-=
serif;color:black;mso-fareast-language:EN-GB">Kenilworth<br>
Warwickshire<br>
CV8 2LG<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Calibri&quot;,sans-=
serif;color:black;mso-fareast-language:EN-GB"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Calibri&quot;,sans-=
serif;color:black;mso-fareast-language:EN-GB">Tel: +0044(0)01926450545<br>
Mobile:+44(0)7887726814<br>
<br>
<br>
We respect our clients' privacy. Your personal details will not be shared w=
ith third parties as per Sarah Harvey GDPR policy. By submitting your detai=
ls you consent to being contacted by Sarah Harvey Limited by telephone and =
email for this and similar positions.
 Please see our website for further GDPR information at </span><a href=3D"h=
ttp://www.sarahharvey.com/"><span style=3D"font-family:&quot;Calibri&quot;,=
sans-serif;color:#0563C1;mso-fareast-language:EN-GB">www.sarahharvey.com</s=
pan></a><span style=3D"font-family:&quot;Calibri&quot;,sans-serif;color:bla=
ck;mso-fareast-language:EN-GB">.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><o:p>&nbsp;</o:p></=
span></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt"><o:p>&nbsp;</o:p></=
span></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm">
<p class=3D"MsoNormal"><b><span lang=3D"EN-US" style=3D"font-size:11.0pt;fo=
nt-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-lan=
guage:EN-GB">From:</span></b><span lang=3D"EN-US" style=3D"font-size:11.0pt=
;font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-=
language:EN-GB">
 Breeze, Hannah &lt;</span><a href=3D"mailto:Hannah.Breeze@sage.com"><span =
lang=3D"EN-US" style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,sa=
ns-serif;mso-ligatures:none;mso-fareast-language:EN-GB">Hannah.Breeze@sage.=
com</span></a><span lang=3D"EN-US" style=3D"font-size:11.0pt;font-family:&q=
uot;Calibri&quot;,sans-serif;mso-ligatures:none;mso-fareast-language:EN-GB"=
>&gt;
<br>
<b>Sent:</b> 25 November 2025 12:22<br>
<b>To:</b> </span><a href=3D"mailto:bob@sarahharvey.com"><span lang=3D"EN-U=
S" style=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif;mso=
-ligatures:none;mso-fareast-language:EN-GB">bob@sarahharvey.com</span></a><=
span lang=3D"EN-US" style=3D"font-size:11.0pt;font-family:&quot;Calibri&quo=
t;,sans-serif;mso-ligatures:none;mso-fareast-language:EN-GB"><br>
<b>Subject:</b> Sage business cloud Payroll demo <o:p></o:p></span></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Hi Robert, <br>
<br>
This is the demo for the business cloud payroll - &nbsp;<a href=3D"https://=
www.youtube.com/watch?v=3D8BknmVnHyPI"><span style=3D"mso-fareast-language:=
EN-GB">https://www.youtube.com/watch?v=3D8BknmVnHyPI</span></a><span style=
=3D"mso-fareast-language:EN-GB">
<br>
if you have any questions, just reply to this message <o:p></o:p></span></p=
>
<p class=3D"MsoNormal"><span style=3D"mso-fareast-language:EN-GB"><o:p>&nbs=
p;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"mso-fareast-language:EN-GB">Thank you=
 </span><o:p></o:p></p>
<p class=3D"MsoNormal"><span style=3D"mso-fareast-language:EN-GB"><o:p>&nbs=
p;</o:p></span></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none"><i><span lang=3D"EN-US=
" style=3D"font-family:&quot;Arial&quot;,sans-serif;color:black;mso-fareast=
-language:EN-GB">Hannah Breeze</span></i><i><span lang=3D"EN-US" style=3D"f=
ont-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;color:black;mso-li=
gatures:none;mso-fareast-language:EN-GB"><o:p></o:p></span></i></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none"><span lang=3D"EN-US" s=
tyle=3D"font-family:&quot;Arial&quot;,sans-serif;color:#008A25;mso-fareast-=
language:EN-GB">Customer Success Consultant | Sage
<o:p></o:p></span></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none"><span style=3D"mso-lig=
atures:none;mso-fareast-language:EN-GB"><img border=3D"0" width=3D"149" hei=
ght=3D"5" style=3D"width:1.552in;height:.052in" id=3D"Picture_x0020_4" src=
=3D"cid:image001.png@01DC8F68.93EAC680"></span><span style=3D"mso-ligatures=
:none;mso-fareast-language:EN-GB"><img border=3D"0" width=3D"149" height=3D=
"5" style=3D"width:1.552in;height:.052in" id=3D"_x0000_i1027" src=3D"cid:im=
age001.png@01D880BC.321C92D0"></span><span style=3D"font-family:&quot;Calib=
ri&quot;,sans-serif"><o:p></o:p></span></p>
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" width=3D"100%" style=3D"width:100.0%">
<tbody>
<tr>
<td style=3D"padding:9.0pt 0cm 0cm 0cm"></td>
</tr>
<tr>
<td style=3D"background:white;padding:0cm 0cm 0cm 0cm">
<p class=3D"MsoNormal" style=3D"line-height:13.5pt"><span style=3D"font-siz=
e:9.0pt;font-family:&quot;Helvetica&quot;,sans-serif;color:black;mso-ligatu=
res:none;mso-fareast-language:EN-GB"><img border=3D"0" width=3D"88" height=
=3D"68" style=3D"width:.9166in;height:.7083in" id=3D"_x0000_i1026" src=3D"h=
ttps://www.sage.com/en-gb/-/media/Images/SageDotCom/Master/Logos/sage-logo-=
black-esig.png" alt=3D"Sage"></span><span style=3D"font-size:9.0pt;font-fam=
ily:&quot;Helvetica&quot;,sans-serif;color:black;mso-fareast-language:EN-GB=
"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Ca=
libri&quot;,sans-serif;mso-fareast-language:EN-GB"><o:p>&nbsp;</o:p></span>=
</p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" width=3D"100%" style=3D"width:100.0%">
<tbody>
<tr>
<td style=3D"padding:9.0pt 0cm 0cm 0cm"></td>
</tr>
<tr>
<td style=3D"background:white;padding:0cm 0cm 0cm 0cm">
<p class=3D"MsoNormal" style=3D"line-height:13.5pt"><span style=3D"font-siz=
e:9.0pt;font-family:&quot;Helvetica&quot;,sans-serif;color:black;mso-ligatu=
res:none;mso-fareast-language:EN-GB"><img border=3D"0" width=3D"88" height=
=3D"68" style=3D"width:.9166in;height:.7083in" id=3D"_x0000_i1025" src=3D"h=
ttps://www.sage.com/en-gb/-/media/Images/SageDotCom/Master/Logos/sage-logo-=
black-esig.png" alt=3D"Sage"></span><span style=3D"font-size:9.0pt;font-fam=
ily:&quot;Helvetica&quot;,sans-serif;color:black;mso-ligatures:none;mso-far=
east-language:EN-GB"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal"><span style=3D"display:none;mso-ligatures:none;mso-f=
areast-language:EN-GB"><o:p>&nbsp;</o:p></span></p>
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" width=3D"100%" style=3D"width:100.0%;border-collapse:collapse">
<tbody>
<tr style=3D"height:21.6pt">
<td style=3D"padding:0cm 0cm 0cm 0cm;height:21.6pt">
<p style=3D"line-height:10.5pt"><span style=3D"font-size:7.5pt;font-family:=
&quot;Arial&quot;,sans-serif;color:#777777">If you've received this email b=
y mistake, we're sorry for bothering you. It may contain information that's=
 confidential, so please delete it without sharing
 it. And if you let us know, we can try to stop it from happening again. Th=
ank you. We may monitor any emails sent or received by us, or on our behalf=
. If we do, this will be in line with relevant law and our own policies. Sa=
ge (UK) Limited. Registered in England
 at C23 - 5 &amp; 6 Cobalt Park Way, Cobalt Park, Newcastle Upon Tyne, Unit=
ed Kingdom, NE28 9EJ. Registered number 1045967. Sage, Sage logos, and Sage=
 product and service names are the trademarks of Sage Global Services Limit=
ed.
<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal"><span style=3D"display:none;mso-ligatures:none;mso-f=
areast-language:EN-GB"><o:p>&nbsp;</o:p></span></p>
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" width=3D"100%" style=3D"width:100.0%;border-collapse:collapse">
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<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt;line-height:10.5pt"><s=
pan style=3D"font-size:7.5pt;font-family:&quot;Arial&quot;,sans-serif;color=
:black;mso-ligatures:none;mso-fareast-language:EN-GB"><br>
</span><span style=3D"font-size:7.5pt;font-family:&quot;Arial&quot;,sans-se=
rif;color:#777777;mso-ligatures:none;mso-fareast-language:EN-GB">The inform=
ation contained in this email transmission may constitute confidential info=
rmation. If you are not the intended recipient,
 please take notice that reuse of the information is prohibited.</span><spa=
n style=3D"font-size:7.5pt;font-family:&quot;Arial&quot;,sans-serif;color:b=
lack;mso-ligatures:none;mso-fareast-language:EN-GB">
<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal"><span style=3D"mso-ligatures:none;mso-fareast-langua=
ge:EN-GB"><o:p>&nbsp;</o:p></span></p>
</div>
</div>
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