File: D:/hMailServer/Data/sarahharvey.com/bob/64/{64694D02-CD92-4C9D-9B60-4660DF94826E}.eml
From: <bob@sarahharvey.com>
To: "'Grac, Aleluia Pedrina'" <AleluiaPedrina.Graci@Dell.com>
References: <SA0PR19MB442781808F78A3ECF286F195BF1C0@SA0PR19MB4427.namprd19.prod.outlook.com>
In-Reply-To: <SA0PR19MB442781808F78A3ECF286F195BF1C0@SA0PR19MB4427.namprd19.prod.outlook.com>
Subject: RE: Dell Warranty Expiration Notification
Date: Thu, 22 Oct 2020 12:37:11 +0100
Message-ID: <85fa01dadb77$fcbf7d50$f63e77f0$@sarahharvey.com>
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How much will the service contract cost to extend?
Regards
From: Grac, Aleluia Pedrina <AleluiaPedrina.Graci@Dell.com>
Sent: 21 October 2020 10:30
To: bob@sarahharvey.com
Subject: Dell Warranty Expiration Notification
Dell Customer Communication - Confidential
Dear Customer:
This is to remind you that the warranty of your Dell system will be
expiring soon.
To upgrade or extend your warranty, you can call me directly at 01344
378887 ext. 3406255 or
respond to this email.
Please review the information below.
Customer Number: GB14833293
Service Tag
System Type
Service Level
Contract End Date
BY35JX2
INSPIRON 7591
1Y Collect and Return Service
10/20/2020
Click
<https://www.dell.com/en-uk/shop/support-services-pcs-tablets-at-home/ab/s
upport-services-pcs-tablets-at-home> here to learn more about Dell Support
Services.
Thank you for your continued business.
Thanks and Regards,
Aleluia Gracias (Grace)
Services Specialist - APOS
Dell Technologies | Services| UK Small Business
Office +44 1344378887 Ext.3406255 Fax 08704122514
Email <mailto:Aleluia_pedrina_grac@dell.com>
Aleluia_pedrina_grac@dell.com
My work schedule is 8AM - 5PM Monday to Friday
Customer feedback | How am I doing? Please contact my manager Azhar
Mohammed at <mailto:Azhar.Mohammed@dell.com> Azhar.Mohammed@dell.com
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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-GB link=3Dblue =
vlink=3D"#954F72" style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'>How much will the service contract =
cost to extend?<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'>Regards<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><di=
v style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span =
lang=3DEN-US>From:</span></b><span lang=3DEN-US> Grac, Aleluia Pedrina =
<AleluiaPedrina.Graci@Dell.com> <br><b>Sent:</b> 21 October 2020 =
10:30<br><b>To:</b> bob@sarahharvey.com<br><b>Subject:</b> Dell Warranty =
Expiration Notification<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3Dmsipheader973914b6 =
style=3D'margin:0cm'><span lang=3DEN-US =
style=3D'font-size:10.0pt;color:#737373'>Dell Customer Communication - =
Confidential</span><span lang=3DEN-US><o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DEN-US><o:p> </o:p></span></p><p =
class=3DMsoNormal><span lang=3DEN-US =
style=3D'mso-fareast-language:EN-US'><img width=3D624 height=3D84 =
style=3D'width:6.5in;height:.875in' id=3D"Picture_x0020_5" =
src=3D"cid:image002.jpg@01D6A870.103E4C10"></span><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><o:p></o:p></sp=
an></p><p class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><o:p> </o:=
p></span></p><p class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><o:p> </o:=
p></span></p><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444'>D=
ear Customer:</span></b><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444'><=
o:p></o:p></span></p><p class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444'>T=
his is to remind you that the warranty of your Dell system will be =
expiring soon.<o:p></o:p></span></p><p class=3DMsoNormal><span =
lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444'>T=
o upgrade or extend your warranty, you can call me directly at 01344 =
378887 <b><span style=3D'background:yellow;mso-highlight:yellow'>ext. =
3406255</span></b> or <o:p></o:p></span></p><p class=3DMsoNormal><span =
lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444'>r=
espond to this email.<o:p></o:p></span></p><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D618 =
style=3D'width:463.6pt;border-collapse:collapse'><tr =
style=3D'height:16.7pt'><td width=3D155 nowrap valign=3Dbottom =
style=3D'width:115.9pt;border:none;border-bottom:solid #C8C9C7 =
1.5pt;padding:0cm 5.4pt 0cm 5.4pt;height:16.7pt'><p =
class=3DMsoNormal><b><span =
style=3D'color:black;mso-fareast-language:EN-US'> <o:p></o:p></span>=
</b></p></td><td width=3D155 nowrap valign=3Dbottom =
style=3D'width:115.9pt;border:none;border-bottom:solid #C8C9C7 =
1.5pt;padding:0cm 5.4pt 0cm 5.4pt;height:16.7pt'><p =
class=3DMsoNormal><b><span =
style=3D'color:black;mso-fareast-language:EN-US'> <o:p></o:p></span>=
</b></p></td><td width=3D155 nowrap valign=3Dbottom =
style=3D'width:115.9pt;border:none;border-bottom:solid #C8C9C7 =
1.5pt;padding:0cm 5.4pt 0cm 5.4pt;height:16.7pt'><p =
class=3DMsoNormal><b><span =
style=3D'color:black;mso-fareast-language:EN-US'> <o:p></o:p></span>=
</b></p></td><td width=3D155 nowrap valign=3Dbottom =
style=3D'width:115.9pt;border:none;border-bottom:solid #C8C9C7 =
1.5pt;padding:0cm 5.4pt 0cm 5.4pt;height:16.7pt'><p =
class=3DMsoNormal><b><span =
style=3D'color:black;mso-fareast-language:EN-US'> <o:p></o:p></span>=
</b></p></td></tr><tr style=3D'height:16.7pt'><td width=3D155 nowrap =
valign=3Dbottom style=3D'width:115.9pt;padding:0cm 5.4pt 0cm =
5.4pt;height:16.7pt'></td><td width=3D155 nowrap valign=3Dbottom =
style=3D'width:115.9pt;padding:0cm 5.4pt 0cm =
5.4pt;height:16.7pt'></td><td width=3D155 nowrap valign=3Dbottom =
style=3D'width:115.9pt;padding:0cm 5.4pt 0cm =
5.4pt;height:16.7pt'></td><td width=3D155 nowrap valign=3Dbottom =
style=3D'width:115.9pt;padding:0cm 5.4pt 0cm =
5.4pt;height:16.7pt'></td></tr></table><p class=3DMsoNormal><b><span =
lang=3DEN-US =
style=3D'font-family:"Arial",sans-serif;color:#0076CE'>Please review the =
information below.<o:p></o:p></span></b></p><p =
class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-family:"Arial",sans-serif;color:#0076CE'><o:p> </o:p><=
/span></b></p><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-family:"Arial",sans-serif;color:#0076CE'><o:p> </o:p><=
/span></b></p><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D627 =
style=3D'width:470.05pt;margin-left:-.5pt;border-collapse:collapse'><tr =
style=3D'height:20.55pt'><td width=3D626 nowrap colspan=3D8 =
style=3D'width:469.55pt;border-top:none;border-left:solid white =
1.0pt;border-bottom:solid white 1.5pt;border-right:solid white =
1.0pt;background:gray;padding:0cm 5.4pt 0cm 5.4pt;height:20.55pt'><p =
class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:white;mso-=
fareast-language:EN-US'>Customer Number: =
GB14833293<o:p></o:p></span></b></p></td></tr><tr =
style=3D'height:20.55pt'><td width=3D121 nowrap =
style=3D'width:91.05pt;border-top:none;border-left:solid white =
1.0pt;border-bottom:solid white 1.5pt;border-right:solid white =
1.5pt;background:#0076CE;padding:0cm 5.4pt 0cm 5.4pt;height:20.55pt'><p =
class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><b><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:white;mso-=
fareast-language:EN-US'>Service Tag<o:p></o:p></span></b></p></td><td =
width=3D161 nowrap colspan=3D2 =
style=3D'width:120.95pt;border-top:none;border-left:none;border-bottom:so=
lid white 1.5pt;border-right:solid white =
1.5pt;background:#0076CE;padding:0cm 5.4pt 0cm 5.4pt;height:20.55pt'><p =
class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><b><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:white;mso-=
fareast-language:EN-US'>System Type<o:p></o:p></span></b></p></td><td =
width=3D156 nowrap colspan=3D2 =
style=3D'width:117.35pt;border-top:none;border-left:none;border-bottom:so=
lid white 1.5pt;border-right:solid white =
1.5pt;background:#0076CE;padding:0cm 5.4pt 0cm 5.4pt;height:20.55pt'><p =
class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><b><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:white;mso-=
fareast-language:EN-US'>Service Level<o:p></o:p></span></b></p></td><td =
width=3D187 nowrap colspan=3D3 =
style=3D'width:140.2pt;border-top:none;border-left:none;border-bottom:sol=
id white 1.5pt;border-right:solid white =
1.0pt;background:#0076CE;padding:0cm 5.4pt 0cm 5.4pt;height:20.55pt'><p =
class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><b><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:white;mso-=
fareast-language:EN-US'>Contract End =
Date<o:p></o:p></span></b></p></td></tr><tr style=3D'height:18.5pt'><td =
width=3D121 nowrap =
style=3D'width:91.05pt;border-top:none;border-left:solid white =
1.0pt;border-bottom:solid white 1.0pt;border-right:solid #C8C9C7 =
1.5pt;padding:0cm 5.4pt 0cm 5.4pt;height:18.5pt'><p class=3DMsoNormal =
align=3Dcenter style=3D'text-align:center'><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:gray;mso-f=
areast-language:EN-US'>BY35JX2<o:p></o:p></span></p></td><td width=3D161 =
nowrap colspan=3D2 =
style=3D'width:120.95pt;border-top:none;border-left:none;border-bottom:so=
lid white 1.0pt;border-right:solid #C8C9C7 1.5pt;padding:0cm 5.4pt 0cm =
5.4pt;height:18.5pt'><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:gray;mso-f=
areast-language:EN-US'>INSPIRON 7591<o:p></o:p></span></p></td><td =
width=3D156 nowrap colspan=3D2 =
style=3D'width:117.35pt;border-top:none;border-left:none;border-bottom:so=
lid white 1.0pt;border-right:solid #C8C9C7 1.5pt;padding:0cm 5.4pt 0cm =
5.4pt;height:18.5pt'><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:gray;mso-f=
areast-language:EN-US'>1Y Collect and Return =
Service<o:p></o:p></span></p></td><td width=3D187 nowrap colspan=3D3 =
style=3D'width:140.2pt;border-top:none;border-left:none;border-bottom:sol=
id white 1.0pt;border-right:solid white 1.0pt;padding:0cm 5.4pt 0cm =
5.4pt;height:18.5pt'><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:gray;mso-f=
areast-language:EN-US'>10/20/2020<o:p></o:p></span></p></td></tr><tr =
style=3D'height:16.7pt'><td width=3D155 nowrap colspan=3D2 =
valign=3Dbottom style=3D'width:115.9pt;border:none;border-bottom:solid =
#C8C9C7 1.5pt;padding:0cm 5.4pt 0cm 5.4pt;height:16.7pt'><p =
class=3DMsoNormal><b><span =
style=3D'color:black;mso-fareast-language:EN-US'> <o:p></o:p></span>=
</b></p></td><td width=3D155 nowrap colspan=3D2 valign=3Dbottom =
style=3D'width:115.9pt;border:none;border-bottom:solid #C8C9C7 =
1.5pt;padding:0cm 5.4pt 0cm 5.4pt;height:16.7pt'><p =
class=3DMsoNormal><b><span =
style=3D'color:black;mso-fareast-language:EN-US'> <o:p></o:p></span>=
</b></p></td><td width=3D155 nowrap colspan=3D2 valign=3Dbottom =
style=3D'width:115.9pt;border:none;border-bottom:solid #C8C9C7 =
1.5pt;padding:0cm 5.4pt 0cm 5.4pt;height:16.7pt'><p =
class=3DMsoNormal><b><span =
style=3D'color:black;mso-fareast-language:EN-US'> <o:p></o:p></span>=
</b></p></td><td width=3D155 nowrap valign=3Dbottom =
style=3D'width:115.9pt;border:none;border-bottom:solid #C8C9C7 =
1.5pt;padding:0cm 5.4pt 0cm 5.4pt;height:16.7pt'><p =
class=3DMsoNormal><b><span =
style=3D'color:black;mso-fareast-language:EN-US'> <o:p></o:p></span>=
</b></p></td><td width=3D9 style=3D'width:6.75pt;padding:0cm 0cm 0cm =
0cm;height:16.7pt'><p =
class=3DMsoNormal> <o:p></o:p></p></td></tr><tr><td width=3D121 =
style=3D'width:90.75pt;padding:0cm 0cm 0cm 0cm'></td><td width=3D33 =
style=3D'width:24.75pt;padding:0cm 0cm 0cm 0cm'></td><td width=3D128 =
style=3D'width:96.0pt;padding:0cm 0cm 0cm 0cm'></td><td width=3D26 =
style=3D'width:19.5pt;padding:0cm 0cm 0cm 0cm'></td><td width=3D130 =
style=3D'width:97.5pt;padding:0cm 0cm 0cm 0cm'></td><td width=3D24 =
style=3D'width:18.0pt;padding:0cm 0cm 0cm 0cm'></td><td width=3D155 =
style=3D'width:116.25pt;padding:0cm 0cm 0cm 0cm'></td><td width=3D9 =
style=3D'width:6.75pt;padding:0cm 0cm 0cm 0cm'></td></tr></table><p =
class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-family:"Arial",sans-serif;color:#0076CE'><o:p> </o:p><=
/span></b></p><p class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444'><=
o:p> </o:p></span></p><p class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444'>C=
lick </span><span lang=3DEN-US><a =
href=3D"https://www.dell.com/en-uk/shop/support-services-pcs-tablets-at-h=
ome/ab/support-services-pcs-tablets-at-home"><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'>here</span></a>=
</span><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444'> =
to learn more about Dell Support Services. =
<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'text-align:justify'><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><o:p> </o:=
p></span></p><p class=3DMsoNormal style=3D'text-align:justify'><span =
lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444'>T=
hank you for your continued business.<o:p></o:p></span></p><p =
class=3DMsoNormal style=3D'text-align:justify'><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#444444'><=
o:p> </o:p></span></p><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:9.0pt;font-family:"Trebuchet =
MS",sans-serif;color:#1F3864'>Thanks and =
Regards,<o:p></o:p></span></b></p><p class=3DMsoNormal><b><span =
lang=3DEN-US style=3D'font-size:9.0pt;font-family:"Trebuchet =
MS",sans-serif;color:#1F3864'><o:p> </o:p></span></b></p><p =
class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:9.0pt;font-family:"Trebuchet =
MS",sans-serif;color:#1F497D'>Aleluia Gracias =
(Grace)<o:p></o:p></span></b></p><p class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:8.0pt;font-family:"Trebuchet =
MS",sans-serif;color:#1F497D'>Services Specialist - =
APOS<o:p></o:p></span></p><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:#007CB9'>De=
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