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Reply-To: "Lloyds Bank" <commercial.banking@lloydsbanking.com>
From: "Lloyds Bank" <info@commercialemails.lloydsbank.com>
To: <bob@sarahharvey.com>
Subject: The Business Banking Resolution Service is closing
Date: Wed, 18 Sep 2024 10:31:34 +0100
Message-ID: <a0e4e9dfe1c84caeb01f3670d4412ae9@1705133317>
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Their service is closing on 13 December 2024.
To help you spot a genuine email from us, we’ll always include the last four
digits of an account that you hold with us: **** 3668
<https://www.lloydsbank.com/business/home.html?elqTrackId=11a5c54fbdba4cdfb07049ca04481d4d&elq=a0e4e9dfe1c84caeb01f3670d4412ae9&elqaid=3965&elqat=1&elqCampaignId=929>
The Business
Banking Resolution Service is closing
<https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBankingGroup/%7B636e296c-d9dd-4b78-96ca-597b94355004%7D_LB-Hero-2a.png>
Account number ending: 3668
<https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBankingGroup/%7Bc7495bb1-cddf-46ea-9c06-e3a4465d8487%7D_LB-icon-lock-green.png>
The Business Banking Resolution Service (BBRS) is an independent service
that helps eligible businesses resolve disputes with their bank. This is to
let you know that they’ll be closing this service on 13 December 2024.
Your existing Agreement includes information about complaints and how you
may have your complaint reviewed by the BBRS. They won’t look at any new
complaints after this service has closed.
You can find more information about this service here
<https://thebbrs.org/?elqTrackId=09065e5a412e4245b2190bbf964d59df&elq=a0e4e9dfe1c84caeb01f3670d4412ae9&elqaid=3965&elqat=1&elqCampaignId=929>
, or you can contact them:
• by email at contactus@thebbrs.org <mailto:contactus@thebbrs.org>
• by phone on 0345 <Tel:03456468825> 646 8825
• by writing to them at Business Banking Resolution Service, CEDR - Centre
for Effective Dispute Resolution, 100 St Paul’s Churchyard, London, EC4M
8BU.
<https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBankingGroup/{97a12641-ee0b-47c5-8e68-243cfffef732}_LB_ill_handshake.png>
We’re here to helpMore
information on our service promise is further down this email. Or if you
have any questions, please call us on 0345 <Tel:03450725555> 072 5555,
lines are open Monday to Friday 7am-8pm, Saturday 9am-2pm excluding UK
public holidays.
We’ll be happy to help.Yours sincerely
John Ramage
Managing Director, Accounts and Deposits
Cash Management and PaymentsSecurity Information
Please note that Lloyds Bank NEVER send emails that ask for confidential or
security information. We’ll never send you an email asking for your log on
details, or direct you to a webpage that asks for this information. Visit
our online security pages
<https://www.lloydsbank.com/business/security.html?elqTrackId=254c1849da2a46548812977061d5a80d&elq=a0e4e9dfe1c84caeb01f3670d4412ae9&elqaid=3965&elqat=1&elqCampaignId=929>
for more details.
Please note that any data sent via e-mail is not secure and could be read by
others.
To help us improve the emails we send you, we collect basic information from
your device such as when they were opened. For more information, please read
our Cookies Policy
<https://www.lloydsbank.com/help-guidance/privacy/cookies.html?elqTrackId=64f510a022f7473a8ad4ac3e695af74a&elq=a0e4e9dfe1c84caeb01f3670d4412ae9&elqaid=3965&elqat=1&elqCampaignId=929>
.
Our service promise
Please let us know if you have a problem – we’re here to help. See our
complaints process on our ‘Help & Support’ page at:
lloydsbank.com/business/complaint
<https://www.lloydsbank.com/business/complaint?elqTrackId=f02286c8f39743d5afcb75bfb1715c7e&elq=a0e4e9dfe1c84caeb01f3670d4412ae9&elqaid=3965&elqat=1&elqCampaignId=929>
If you have a hearing or speech impairment you can use Relay UK. More
information on the Relay UK Service can be found at: relayuk.bt.com/
<https://www.relayuk.bt.com/?elqTrackId=bc3dab7d0e4647ffb7f4f3efb9b3e672&elq=a0e4e9dfe1c84caeb01f3670d4412ae9&elqaid=3965&elqat=1&elqCampaignId=929>
Eligible deposits with us are protected by the Financial Services
Compensation Scheme (FSCS). We are covered by the Financial Ombudsman
Service (FOS). Please note that due to FSCS and FOS eligibility criteria not
all business customers will be covered.
Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN.
Registered in England and Wales no. 2065. Telephone: 0207 626 1500.
Authorised by the Prudential Regulation Authority and regulated by the
Financial Conduct Authority and the Prudential Regulation Authority under
Registration Number 119278.
This information is correct as of September 2024 and is relevant to Lloyds
Bank plc products and services only.
<https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBankingGroup/%7B62bfd74b-401b-4e55-b596-d7aa6af4c3a4%7D_spacer.gif>
<https://link.commercialemails.lloydsbank.com/e/FooterImages/FooterImage1?elq=a0e4e9dfe1c84caeb01f3670d4412ae9&siteid=1705133317>
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Their service is closing on <span style=3D"color: =
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<td class=3D"m_w100pc f_LBJ" align=3D"left" =
style=3D"color:#505050; font-family:arial,helvetica,sans-serif; =
font-size:12px; line-height:16px;" width=3D"300">To help you spot a =
genuine email from us, we’ll always include the last four digits =
of an account that you hold with us: **** 3668
</td>
</tr>
</tbody></table>
<!--[if gte mso 15]><br /> <![endif]-->
</td>
</tr>
</tbody></table>
<!-- HEADER -->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" width=3D"600" height=3D"74" align=3D"center" =
valign=3D"top" style=3D"background-color:#006a4d; margin:auto; width: =
600px">
<tbody><tr>
<td valign=3D"middle" style=3D"background-color:#006a4d; =
background-image:url(https://image.emails.lloydsbank.com/EloquaImages/cli=
ents/LloydsBankingGroup/%7B9144d801-6ce8-4443-b768-a67ea0d078a4%7D_LB-ban=
ner-h1a-standard-mob.png); background-size:cover; =
background-repeat:no-repeat; background-position:left center; =
width:600px; height:74px; vertical-align:middle; font-size:0; =
line-height:0;">
<table class=3D"m_w100pc" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" width=3D"600" align=3D"center" =
style=3D"margin:auto;">
<tbody><tr>
<td class=3D"m_nobg m_w100pc" =
background=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/Ll=
oydsBankingGroup/%7B81250086-df6d-4a53-9ea7-f060182f7c74%7D_LB-banner-h1a=
-standard.png" style=3D"vertical-align:middle; text-align:left; =
background:url('https://image.emails.lloydsbank.com/EloquaImages/clients/=
LloydsBankingGroup/%7B81250086-df6d-4a53-9ea7-f060182f7c74%7D_LB-banner-h=
1a-standard.png') 0 0 / 600px auto no-repeat; =
background-image:url('https://image.emails.lloydsbank.com/EloquaImages/cl=
ients/LloydsBankingGroup/%7B81250086-df6d-4a53-9ea7-f060182f7c74%7D_LB-ba=
nner-h1a-standard.png'); background-size:600px 74px; =
background-position:left center; width:600px; height:74px;">
<!-- LOGO -->=20
<a =
href=3D"https://www.lloydsbank.com/business/home.html?elqTrackId=3D11a5c5=
4fbdba4cdfb07049ca04481d4d&elq=3Da0e4e9dfe1c84caeb01f3670d4412ae9&elqaid=3D=
3965&elqat=3D1&elqCampaignId=3D929" target=3D"_blank" title=3D"Lloyds =
Bank" style=3D"display: block; text-decoration: none"><img class=3D"m_h" =
src=3D"https://image.CommercialEmails.lloydsbank.com/EloquaImages/clients=
/LloydsBankingGroup/%7B9144d801-6ce8-4443-b768-a67ea0d078a4%7D_LB-banner-=
h1a-standard-mob.png" alt=3D"Lloyds Bank" width=3D"600" height=3D"74" =
border=3D"0" style=3D"font-size: 16px; line-height: 74px; color: =
#FFFFFE; width:600px; height:74px;"></a>
=20
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
=09
<!-- [2a] HERO (text:image) -->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" bgcolor=3D"#024731" =
style=3D"background-image:linear-gradient(#024731, #024731); =
margin:auto; width: 600px">
<tbody><tr>
<td height=3D"240" valign=3D"middle" =
style=3D"font-size:0; line-height:0;" class=3D"">
<!--[if mso | ie]><table width=3D"100%" =
cellpadding=3D"0" cellspacing=3D"0" border=3D"0"><tr><td =
valign=3D"top"><![endif]-->
<div class=3D"m_w100pc m_fnone m_hauto" =
style=3D"display:inline-block; width:298px; height:240px; float: left">
<table class=3D"m_w100pc m_mauto m_fnone m_hauto" =
align=3D"left" width=3D"298" cellpadding=3D"0" cellspacing=3D"0" =
border=3D"0" height=3D"240" style=3D"width:298px; height: 240px; =
vertical-align: middle;">
<tbody><tr>
<td class=3D"m_p30 m_pb0 m_hauto" =
height=3D"160" valign=3D"middle" style=3D"padding:40px 0px 40px 40px; =
width:300px; height: 160px; vertical-align: middle;">
<table class=3D"m_w100pc" =
align=3D"center" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" =
valign=3D"middle" width=3D"258" style=3D"width: 258px">
<tbody><tr =
class=3D"g_blend_screen">
<td class=3D"f_LBJ =
g_blend_difference" align=3D"left" style=3D"color:#fffffe; =
font-family:arial,helvetica,sans-serif; font-size:28px; =
line-height:32px; text-decoration:none; ">
The Business<br> Banking =
Resolution Service is closing
</td>
</tr>
<!--[if gt mso 16]><tr><td =
style=3D"font-size:0px; line-height:0px; =
height:0.1pt"> </td></tr><![endif]-->=20
</tbody></table>
</td>
</tr>
</tbody></table>
</div>
<!--[if mso | ie]></td><td align=3D"right" valign=3D"top" =
style=3D"width:300px"<![endif]-->
<div class=3D"m_w100pc m_fnone m_hauto" =
style=3D"display:inline-block; width:300px; height:260px; float: right">
<table class=3D"m_w100pc" align=3D"right" =
cellpadding=3D"0" cellspacing=3D"0" width=3D"300" border=3D"0" =
style=3D"width:300px;">
<tbody><tr>
<td align=3D"center">
<img class=3D"m_w100pc" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B636e296c-d9dd-4b78-96ca-597b94355004%7D_LB-Hero-2a.png" =
alt=3D"Megaphone" width=3D"300" height=3D"240" border=3D"0" =
style=3D"display: block; width:300px; height:auto; background-color: =
#024731; color: #fffffe; font-family:Arial,helvetica,sans-serif; =
font-size:16px; line-height:240px; text-align:center;">
=20
</td>
</tr>
</tbody></table>
</div>
<!--[if mso | ie]></td></tr></table><![endif]-->
</td>
</tr>
</tbody></table>
=09
<!-- [X6a] Icon divider (light background) -->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" bgcolor=3D"#fffffe" =
style=3D"margin:auto; background-color:#fffffe; width: 600px">
<tbody><tr>
<td class=3D"m_p30 m_pb0" align=3D"left" valign=3D"top" =
style=3D"padding:30px 40px 0px 40px; font-size:0; line-height:0;">
<table class=3D"m_w100pc m_mauto" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" align=3D"center" width=3D"520" =
style=3D"margin:auto;width: 520px">
<tbody><tr>
<td class=3D"f_LBJ" align=3D"left" =
style=3D"color:#505050; font-family:arial,helvetica,sans-serif; =
font-size:16px; line-height:20px; text-decoration:none; text-align: =
right">
Account number ending: <strong class=3D"f_LBJ_B" =
style=3D"font-family:Arial,helvetica,sans-serif; font-size:16px; =
font-weight:bold;">3668</strong>
</td>
</tr>
</tbody></table>
<!--[if gte mso 15]><br /> <![endif]-->
</td>
</tr>
</tbody></table>
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" bgcolor=3D"#fffffe" =
style=3D"margin:auto; background-color:#fffffe;width: 600px">
<tbody><tr>
<td class=3D"m_pl30 m_pr25" style=3D"height: 34px; padding: 5px =
35px 15px 40px">
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"left" width=3D"525" style=3D"width:525px; =
mso-table-lspace: 0px; mso-table-rspace: 0px">
<tbody><tr>
<td align=3D"left" width=3D"491">
<table class=3D"m_w100pc" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" width=3D"491" style=3D"width:491px">
<tbody><tr>
<td class=3D"d_bb1px_white" height=3D"17" =
style=3D"border-bottom: 1px solid #006a4d">
</td>
</tr>
<tr>
<td height=3D"16" class=3D"">
</td>
</tr>
</tbody></table>
</td>
<td align=3D"left" width=3D"34">
=09
<img alt=3D"Padlock" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7Bc7495bb1-cddf-46ea-9c06-e3a4465d8487%7D_LB-icon-lock-green.p=
ng" width=3D"34" border=3D"0" style=3D"display: block; width:34px; =
min-width:34px; height:auto;" class=3D"">
=09
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
<!-- [4a] TEXT 1 (with H2) -->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" bgcolor=3D"#fffffe" =
style=3D"margin:auto; background-color:#fffffe; width: 600px">
<tbody><tr>
<td class=3D"m_p30 m_pt0" align=3D"left" valign=3D"top" =
style=3D"padding:0px 40px 20px 40px; font-size:0; line-height:0;">
<table class=3D"m_w100pc m_mauto" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" align=3D"center" width=3D"520" =
style=3D"margin:auto;width: 520px">
<tbody><tr>
<td class=3D"f_LBJ" align=3D"left" =
style=3D"color:#006a4d; font-family:arial,helvetica,sans-serif; =
font-size:20px; line-height:24px; text-decoration:none;">
=09
</td>
</tr>
<tr>
<td class=3D"f_LBJ" align=3D"left" =
style=3D"color:#505050; font-family:arial,helvetica,sans-serif; =
font-size:16px; line-height:20px; text-decoration:none; =
padding-top:15px;">The Business Banking Resolution Service (BBRS) is an =
independent service that helps eligible businesses resolve disputes with =
their bank. This is to let you know that they=E2=80=99ll be closing this =
service on <span style=3D"color: #505050; text-decoration: none">13 =
December 2024</span>. <br><br>
Your existing Agreement includes information about complaints and how =
you may have your complaint reviewed by the BBRS. They won=E2=80=99t =
look at any new complaints after this service has closed. <br><br>
You can find more information about this service <a =
href=3D"https://thebbrs.org/?elqTrackId=3D09065e5a412e4245b2190bbf964d59d=
f&elq=3Da0e4e9dfe1c84caeb01f3670d4412ae9&elqaid=3D3965&elqat=3D1&elqCampa=
ignId=3D929" target=3D"_blank" style=3D"color: #505050; text-decoration: =
underline" alt=3D"BBRS">here</a>, or you can contact them:
</td>
</tr>
</tbody></table>
<!--[if gte mso 15]><br /> <![endif]-->
</td>
</tr><tr>
<td class=3D"m_pl25 m_pr30" style=3D"padding:5px 40px 5px 36px; =
font-size: 0px; line-height: 0px">
<table class=3D"m_w100pc" align=3D"left" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" width=3D"524" style=3D"width: 524px; =
mso-table-lspace: 0px; mso-table-rspace: 0px">
<tbody><tr>
<td class=3D"f_LBJ" valign=3D"top" width=3D"24" =
style=3D"color: #505050; font-family:arial,helvetica,sans-serif; =
font-size:16px; line-height:20px;">
=E2=80=A2
</td>
<td class=3D"f_LBJ" align=3D"left" =
style=3D"color:#505050; font-family:arial,helvetica,sans-serif; =
font-size:16px; line-height:20px; text-decoration:none; padding-left: =
8px">
by email at <a href=3D"mailto:contactus@thebbrs.org" =
target=3D"_blank" style=3D"color: #505050; text-decoration: underline" =
alt=3D"contactus@thebbrs.org">contactus@thebbrs.org</a> </td>
</tr>
</tbody></table>
</td>
</tr>
<tr>
<td class=3D"m_pl25 m_pr30" style=3D"padding:10px 40px 5px =
36px; font-size: 0px; line-height: 0px">
<table class=3D"m_w100pc" align=3D"left" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" width=3D"524" style=3D"width: 524px; =
mso-table-lspace: 0px; mso-table-rspace: 0px">
<tbody><tr>
<td class=3D"f_LBJ" valign=3D"top" width=3D"24" =
style=3D"color: #505050; font-family:arial,helvetica,sans-serif; =
font-size:16px; line-height:20px;">
=E2=80=A2
</td>
<td class=3D"f_LBJ" align=3D"left" =
style=3D"color:#505050; font-family:arial,helvetica,sans-serif; =
font-size:16px; line-height:20px; text-decoration:none; padding-left: =
8px">by phone on <a class=3D"f_LBJ_B" href=3D"Tel:03456468825" =
style=3D"font-family:arial,helvetica,sans-serif; font-weight: bold; =
color: #006a4d; text-decoration: none" =
alt=3D"03456468825">0345 646 8825</a>
</td>
</tr>
</tbody></table>
</td>
</tr>
<tr>
<td class=3D"m_pl25 m_pr30" style=3D"padding:10px 40px 5px =
36px; font-size: 0px; line-height: 0px">
<table class=3D"m_w100pc" align=3D"left" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" width=3D"524" style=3D"width: 524px; =
mso-table-lspace: 0px; mso-table-rspace: 0px">
<tbody><tr>
<td class=3D"f_LBJ" valign=3D"top" width=3D"24" =
style=3D"color: #505050; font-family:arial,helvetica,sans-serif; =
font-size:16px; line-height:20px;">
=E2=80=A2
</td>
<td class=3D"f_LBJ" align=3D"left" =
style=3D"color:#505050; font-family:arial,helvetica,sans-serif; =
font-size:16px; line-height:20px; text-decoration:none; padding-left: =
8px; padding-bottom:30px"><span style=3D"color: #505050; =
text-decoration: none">by writing to them at Business Banking Resolution =
Service, CEDR - Centre for Effective Dispute Resolution, 100 St =
Paul=E2=80=99s Churchyard, London, EC4M 8BU.</span>
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
=20
<!-- [7g] 33:66 illustration:text with inset coloured box -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe; width:600px" =
width=3D"600">
<tbody>
<tr>
<td class=3D"m_p0" style=3D"font-size:0; line-height:0; padding: 0px =
19px 20px 19px;">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" style=3D"width: 560px; =
mso-table-lspace: 0px; mso-table-rspace: 0px">
<tbody>
<tr>
<td class=3D"m_pl30 m_pr25 m_pb30" style=3D"padding: 35px 15px =
40px 20px; background-color: #f1f1f1"><!--[if mso | ie]><table =
width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0"><tr><td =
valign=3D"top"><![endif]-->
<div class=3D"m_w100pc m_fnone" style=3D"display:inline-block; =
width:174px; float: left">
<table align=3D"left" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc m_mauto" style=3D"width:174px;" =
width=3D"174">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ m_pb0 m_pl0" =
style=3D"text-decoration:none; vertical-align: top; padding-left: =
10px"><img alt=3D"Handshake" border=3D"0" class=3D"m_mauto" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/{97a12641-ee0b-47c5-8e68-243cfffef732}_LB_ill_handshake.png" =
style=3D"display: block; width:134px; height:auto; background-color: =
#f1f1f1; color: #fffffe; font-family:Arial,helvetica,sans-serif; =
font-size:12px; line-height:134px; text-align:center;" width=3D"134" =
/></td>
</tr>
</tbody>
</table>
</div>
<!--[if mso | ie]></td><td align=3D"right" valign=3D"top" =
style=3D"width:351px"><![endif]-->
<div class=3D"m_w100pc m_fnone" style=3D"display:inline-block; =
width:350px; float: right">
<table align=3D"right" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" style=3D"width:350px;" =
width=3D"350">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ" style=3D"color:#024731; =
font-family:arial,helvetica,sans-serif; font-size:24px; =
line-height:28px; text-decoration:none; padding: 0px 10px 20px =
0px">We’re here to help</td>
</tr>
<tr>
<td align=3D"left" class=3D"f_LBJ" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; text-decoration:none; padding-right: 10px">More =
information on our service promise is further down this email. Or if you =
have any questions, please call us on <a alt=3D"03450725555" =
class=3D"f_LBJ_B" href=3D"Tel:03450725555" =
style=3D"font-family:arial,helvetica,sans-serif; font-weight: bold; =
color: #006a4d; text-decoration: none">0345 072 5555</a>, =
lines are open Monday to Friday 7am-8pm, Saturday 9am-2pm excluding UK =
public holidays.<br />
<br />
We’ll be happy to help.</td>
</tr>
</tbody>
</table>
</div>
<!--[if mso | ie]></td></tr></table><![endif]--></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
=20
<!-- [S1a] SIGNATURE -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe;width: 600px" =
width=3D"600">
<tbody>
<tr>
<td align=3D"left" class=3D"m_p30 m_pt0" style=3D"padding:0px 40px =
38px 40px;">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc m_mauto" style=3D"margin:auto;width: =
520px" width=3D"520">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; text-decoration:none; padding-top: 20px">Yours =
sincerely<br><br><strong class=3D"f_LBJ_B" =
style=3D"font-family:arial,helvetica,sans-serif; color:#006a4d;">John =
Ramage</strong><br>
Managing Director, Accounts and Deposits<br>
Cash Management and Payments</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!-- SPACER 20PX -->
<table class=3D"m_w100pc" width=3D"100%" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" height=3D"20"><tbody><tr><td =
style=3D"height:1px; font-size:1px; line-height:1px; padding-top:19px; =
box-sizing:content-box;"> </td></tr></tbody></table>
=20
=09
<!-- [F1c] FOOTER TEXT -->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" style=3D"margin:auto; =
background-color:#fffffe;width: 600px">
<tbody><tr>
<td class=3D"m_p20" align=3D"left" style=3D"font-size:0; =
line-height:0;">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
align=3D"center">
<tbody><tr>
<td class=3D"m_p0 f_LBJ" style=3D"font-size:12px; =
line-height:16px; font-family:arial,helvetica,sans-serif; color:#505050; =
padding:30px 20px 30px 20px;">
<strong class=3D"f_LBJ_B" =
style=3D"font-family:arial,helvetica,sans-serif; color:#505050; =
font-weight: bold">Security Information</strong>
<br>
Please note that Lloyds Bank NEVER send emails that ask =
for confidential or security information. We=E2=80=99ll never send you =
an email asking for your log on details, or direct you to a webpage that =
asks for this information. Visit our online <a =
href=3D"https://www.lloydsbank.com/business/security.html?elqTrackId=3D25=
4c1849da2a46548812977061d5a80d&elq=3Da0e4e9dfe1c84caeb01f3670d4412ae9&elq=
aid=3D3965&elqat=3D1&elqCampaignId=3D929" target=3D"_blank" =
style=3D"color: #006A4D; text-decoration: underline" alt=3D"security =
pages">security pages</a> for more details. <br><br>
Please note that any data sent via e-mail is not secure and could be =
read by others.<br><br>
To help us improve the emails we send you, we collect basic information =
from your device such as when they were opened. For more information, =
please read our <a =
href=3D"https://www.lloydsbank.com/help-guidance/privacy/cookies.html?elq=
TrackId=3D64f510a022f7473a8ad4ac3e695af74a&elq=3Da0e4e9dfe1c84caeb01f3670=
d4412ae9&elqaid=3D3965&elqat=3D1&elqCampaignId=3D929" target=3D"_blank" =
style=3D"color: #006A4D; text-decoration: underline" alt=3D"Cookies =
Policy">Cookies Policy</a>.<br><br>
<strong class=3D"f_LBJ_B" =
style=3D"font-family:arial,helvetica,sans-serif; color:#505050; =
font-weight: bold">Our service promise</strong><br>
Please let us know if you have a problem =E2=80=93 we=E2=80=99re here to =
help. See our complaints process on our =E2=80=98Help & =
Support=E2=80=99 page at: <a =
href=3D"https://www.lloydsbank.com/business/complaint?elqTrackId=3Df02286=
c8f39743d5afcb75bfb1715c7e&elq=3Da0e4e9dfe1c84caeb01f3670d4412ae9&elqaid=3D=
3965&elqat=3D1&elqCampaignId=3D929" target=3D"_blank" style=3D"color: =
#006A4D; text-decoration: underline" =
alt=3D"lloydsbank.com/business/complaint">lloydsbank.com/business/complai=
nt</a><br><br>
If you have a hearing or speech impairment you can use Relay UK. More =
information on the Relay UK Service can be found at: <a =
href=3D"https://www.relayuk.bt.com/?elqTrackId=3Dbc3dab7d0e4647ffb7f4f3ef=
b9b3e672&elq=3Da0e4e9dfe1c84caeb01f3670d4412ae9&elqaid=3D3965&elqat=3D1&e=
lqCampaignId=3D929" target=3D"_blank" style=3D"color: #006A4D; =
text-decoration: underline" =
alt=3D"relayuk.bt.com">relayuk.bt.com/</a><br><br>
Eligible deposits with us are protected by the Financial Services =
Compensation Scheme (FSCS). We are covered by the Financial Ombudsman =
Service (FOS). Please note that due to FSCS and FOS eligibility =
criteria not all business customers will be covered.<br><br>
Lloyds Bank plc Registered Office: 25 Gresham Street, London EC2V 7HN. =
Registered in England and Wales no. 2065. Telephone: 0207 626 1500. =
Authorised by the Prudential Regulation Authority and regulated by the =
Financial Conduct Authority and the Prudential Regulation Authority =
under Registration Number 119278.<br><br>
This information is correct as of September 2024 and is relevant to =
Lloyds Bank plc products and services only.
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