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Reply-To: "Gold Boutique" <support+id922794-6V4KE@goldboutique.zendesk.com>
From: "Gold Boutique" <support@goldboutique.zendesk.com>
To: "Bob" <bob@sarahharvey.com>
In-Reply-To: <9227946V4KE@zendesk.com>
Subject: Customer Service Holiday Closure
Date: Thu, 8 Jan 2026 18:15:13 -0000
Message-ID: <9227946V4KE_695ff4319a6bd_54e5fdb3bc459e_sprut@zendesk.com>
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##- Please type your reply above this line -##

Thank you for getting in touch.

Our Customer Service team will be unavailable from 5 pm on Friday, 19th 
December, until the New Year, as we are giving our team dedicated time off 
to spend with their friends and family over the holidays.

Your message has been received, and we will respond as soon as possible. We 
appreciate your patience and understanding during this period.

If your message is regarding an order, please note the following:

- Estimated delivery dates can be found on your order confirmation email. 
However, we are currently experiencing delays with dispatching orders where 
this date has passed.
- If your order is running later than expected, you may have received an 
update email advising you of the delay.
- Delivery dates can only be confirmed once your order has been dispatched. 
You will receive a dispatch confirmation email with tracking details as soon 
as this happens.

Thank you again for your patience. Our team will be happy to assist further 
once Customer Service reopens.


Message us on
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this line -##</div>
	    <p dir=3D"ltr">Thank you for getting in touch.</p><p =
dir=3D"ltr">Our Customer Service team will be unavailable from 5 pm on =
Friday, 19th December, until the New Year, as we are giving our team =
dedicated time off to spend with their friends and family over the =
holidays.</p><p dir=3D"ltr">Your message has been received, and we will =
respond as soon as possible. We appreciate your patience and =
understanding during this period.</p><p dir=3D"ltr"> If your message is =
regarding an order, please note the following:</p><p dir=3D"ltr">- =
Estimated delivery dates can be found on your order confirmation email. =
However, we are currently experiencing delays with dispatching orders =
where this date has passed.<br>- If your order is running later than =
expected, you may have received an update email advising you of the =
delay.<br>- Delivery dates can only be confirmed once your order has =
been dispatched. You will receive a dispatch confirmation email with =
tracking details as soon as this happens.</p><p dir=3D"ltr">Thank you =
again for your patience. Our team will be happy to assist further once =
Customer Service reopens.</p>
	  </div>
	  <div style=3D"padding: 10px; line-height: 1.5; font-family: 'Lucida =
Grande',Verdana,Arial,sans-serif; font-size: 12px; color: #aaaaaa;
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#eeeeee;">
	    <br><div class=3D"fb-container"><span style=3D"color:#313940; =
font-size:12px; text-align:left"> Message us on</span><div =
class=3D"fb-social-buttons"><table cellpadding=3D"3" cellspacing=3D"2" =
style=3D"display: inline-table"><tbody><tr>    <td>
       <a href=3D"https://www.instagram.com/goldboutique_jewellery" =
style=3D"cursor:pointer; text-decoration:none;">
       <img height=3D"16" width=3D"16" alt=3D"instagram logo" =
src=3D"https://static.zdassets.com/classic/images/brands/social_buttons/i=
nstagram_footer.png">
       </a>
     </td>
</tr></tbody></table></div></div>This email is a service from Gold =
Boutique. Delivered by <a =
href=3D"https://www.zendesk.co.uk/service/?utm_campaign=3Dtext&amp;utm_co=
ntent=3DQP+Jewellers&amp;utm_medium=3Dpoweredbyzendesk&amp;utm_source=3De=
mail-notification" style=3D"color:black;" target=3D"_blank">Zendesk</a>
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class=3D"zd_encoded_id">[922794-6V4KE]</span>



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