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Reply-To: "Lloyds Bank" <autoreplylbg@lloydsbank.co.uk>
From: "Lloyds Bank" <info@commercialemails.lloydsbank.com>
To: <bob@sarahharvey.com>
Subject: Your statements and invoices are paper-free
Date: Tue, 20 Aug 2024 14:00:33 +0100
Message-ID: <925cc05fd2f04b2695a23f26b5459987@1705133317>
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Your business’ statements and invoices are in your digital inbox
We want you to recognise a fraudulent email if you receive one, so Lloyds
Bank will always include the last four digits of one of your bank account
numbers: 3506
<https://www.lloydsbank.com/business/home.html?elqTrackId=ccc758de201a469f863f2096a538fc31&elq=925cc05fd2f04b2695a23f26b5459987&elqaid=3914&elqat=1&elqCampaignId=909&elqak=8AF5DA1F219B4F877D6FE7D4E256FA99A021F8A0372403CF8679DB3F0A17465E00F5>
<https://image.CommercialEmails.lloydsbank.com/EloquaImages/clients/LloydsBankingGroup2/%7Bf9166556-965f-4298-952c-076a8a4d6314%7D_LB-N-banner-h1a-tagline-standard.png>
Your statements and invoices are paper‑free
Dear Sarah Harvey LimitedWe
wrote to you at the end of last year to let you know we needed to send your
statements and invoices for the account listed below paper-free. At the
time, an issue at our print supplier meant we couldn’t print as many
statements and invoices as usual. This is now fixed.Paper-free is a safe and secure way to receive your statements and invoices
<https://image.CommercialEmails.lloydsbank.com/EloquaImages/clients/LloydsBankingGroup2/%7B7b7f2594-4047-4dde-a0a4-d006a53cb053%7D_o4b-ops4041_ltb-mobile.png>
You don’t need to do anything to stay paper‑free. We’ll continue to email
you whenever you’ve got a new statement or invoice, so remember to keep the
email address for your business up to date. Staying paper‑free means you’ll
carry on receiving statements and invoices that are:
• Safe - only business users can log on and see your statements and
invoices.
• Easy - your statements and invoices are in one place.
• Available - you can view, download and print them whenever you want.
You can go back to paper if your business needs it
<https://image.CommercialEmails.lloydsbank.com/EloquaImages/clients/LloydsBankingGroup2/%7Bcdc70874-6fcf-4927-b090-0609c44cdab7%7D_o4b-ops4041_ltb-envelope.png>
We understand paper statements and invoices are essential for some of our
customers. So, if you need to go back to receiving them in the post, you can
do this by getting a Business Owner to update your business’ document
preferences:• Log on to our Mobile Banking app. Go into your Profile and Settings and
select ‘How we contact you’ and then ‘Paper free preferences’. Review the
email address for your business and then change your account from ‘Online’
to ‘By post’.•
Log on to Online for Business. Open the ‘Admin’ menu, select ‘Document
Preferences’ and then select ‘View or change preferences’. Review the email
address for your business and then change your account from ‘Online’ to ‘By
post’.We’re here to help
If you have any questions or need more support with updating your contact
preferences, please call us on 0345 <tel:03453000116> 300 0116 or +44
<tel:+441733232030> 173 323 2030 if calling from abroad. Lines are open 7am
to 8pm Monday to Friday and Saturday 9am to 2pm, excluding UK public
holidays.Your business account that was moved to paper-free statements and invoices
<https://image.CommercialEmails.lloydsbank.com/EloquaImages/clients/LloydsBankingGroup2/%7B21892e8f-5693-470b-8087-421a290119d8%7D_o4b-ops4041_ltb-magnifying-glass.png>
Account ending 3506
Managing Costs and Uncertainty
We know that rising costs and the impact it has on businesses can be tough.
For support, visit lloydsbank.com/managing-business-costs
<https://www.lloydsbank.com/business/managing-business-costs.html?elqTrackId=bcbc2c9ba9d54d58b622c30e64a40bec&elq=925cc05fd2f04b2695a23f26b5459987&elqaid=3914&elqat=1&elqCampaignId=909&elqcst=272&elqcsid=10157&elqak=8AF5E777060D77E195E263A06899789AADC1F8A0372403CF8679DB3F0A17465E00F5>
Security Information
Lloyds Bank never send emails that ask for confidential or security
information. We’ll never send you an email asking for your log on details,
or direct you to a webpage that asks for this information. Visit our online
security pages
<https://www.lloydsbank.com/business/security.asp?elqTrackId=cfec3a8dec6d427fbdafd11a2d01743d&elq=925cc05fd2f04b2695a23f26b5459987&elqaid=3914&elqat=1&elqCampaignId=909&elqak=8AF5616168BFB81F9A99ED5399C08728E7A1F8A0372403CF8679DB3F0A17465E00F5>
for more details.
Our service promise
If you experience a problem, we will always try to resolve it as quickly as
possible. Please bring it to the attention of any member of staff. Our
complaints procedures are published on our ‘Help & Support pages’ at:
lloydsbank.com/business/help-and-support/account-management/make-a-complaint
<https://www.lloydsbank.com/business/help-and-support/account-management/make-a-complaint.html?elqTrackId=5b9f606379844f98af796196cdae0a72&elq=925cc05fd2f04b2695a23f26b5459987&elqaid=3914&elqat=1&elqCampaignId=909&elqak=8AF5F859BA9C658E914AF2E3A509F9E021EEF8A0372403CF8679DB3F0A17465E00F5>
If your hearing or speech is impaired – You can use Relay UK. More
information on the Relay UK Service can be found at: relayuk.bt.com/
<https://www.relayuk.bt.com/?elqTrackId=0ba2bae147b049339f5959666cbc58b7&elq=925cc05fd2f04b2695a23f26b5459987&elqaid=3914&elqat=1&elqCampaignId=909&elqak=8AF5513D9E6DE8E896F6F2F2A589F9BA239CF8A0372403CF8679DB3F0A17465E00F5>
When you call us – calls may be monitored or recorded in case we need to
check we have carried out your instructions correctly and to help improve
our quality of service.
Things you need to know
Online for Business registration required. Occasionally we may need to carry
out essential maintenance, resulting in some interruption to service.
We don’t charge you for the Mobile Banking app but any applicable account
transaction charges will still apply. You should also check with your mobile
operator as they may charge you for certain services such as downloading or
using the app. You will need a smartphone running iOS or Android. The app is
not compatible with some older versions of the operating systems – check the
Apple App Store or Google Play for more details. Online for Business
registration required. Services may be affected by phone signal and
functionality. Use of Mobile Banking is subject to our Online for Business
Terms and Conditions.
Keeping your money protected - eligible deposits with us are protected by
the Financial Services Compensation Scheme (FSCS). We are covered by the
Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS
eligibility criteria not all business customers will be covered.
We send communications like this, either for legal reasons or to let you
know about changes to your accounts or services.
To help us improve the emails we send you, we collect basic information from
your device such as when they are opened. For more information please read
our Cookies Policy
<https://www.lloydsbank.com/cookies?elqTrackId=8478bc7e1b0f44c4a60668012c7e6c27&elq=925cc05fd2f04b2695a23f26b5459987&elqaid=3914&elqat=1&elqCampaignId=909&elqak=8AF5AD90353B0FF33265B866B0D4652AAF7CF8A0372403CF8679DB3F0A17465E00F5>
.
Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN.
Registered in England and Wales no. 2065. Telephone Number 0207 626 1500.
Authorised by the Prudential Regulation Authority and regulated by the
Financial Conduct Authority and the Prudential Regulation Authority under
registration number 119278.
This information is correct as of August 2024 and is relevant to Lloyds Bank
plc products and services only. <https://image.CommercialEmails.lloydsbank.com/EloquaImages/clients/LloydsBankingGroup2/%7B8ab0e620-b8e8-42ee-869a-efbb9f6ab080%7D_spacer.gif>
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font-family: arial,helvetica,sans-serif; background-color:#efedea; =
position:relative;">
<div style=3D"width:100%; height:100%; background-color:#efedea; =
overflow:visible; font-size:0; line-height:0;" class=3D"">
<!-- [H1a] HEADER (basic)-->
<!-- PREHEADER -->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" style=3D"margin:auto; =
width: 600px">
<tbody><tr>
<td class=3D"m_pl30 m_pr30" align=3D"left" =
style=3D"padding:12px 40px 12px 40px; position:relative; font-size:0; =
line-height:0; background-color:#fffffe;">
<table class=3D"m_w100pc" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" align=3D"center" width=3D"100%" =
style=3D"margin:auto; width:100%;">
<tbody><tr>
<td class=3D"m_w100pc f_LBJ_B" =
align=3D"left" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:16px; padding-bottom:5px; font-weight:bold;" width=3D"300">
<!-- DYN PREVIEW TEXT -->
Your business=E2=80=99 statements and =
invoices are in your digital inbox
</td>
</tr>
<tr>
<td class=3D"m_w100pc f_LBJ" align=3D"left" =
style=3D"color:#505050; font-family:arial,helvetica,sans-serif; =
font-size:12px; line-height:16px;" width=3D"300">
We want you to recognise a fraudulent =
email if you receive one, so Lloyds Bank will always include the last =
four digits of one of your bank account numbers: 3506
</td>
</tr>
</tbody></table>
<!--[if gte mso 15]><br /> <![endif]-->
</td>
</tr>
</tbody></table>
<!-- HEADER -->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" width=3D"600" height=3D"74" align=3D"center" =
valign=3D"top" style=3D"background-color:#006a4d; margin:auto; width: =
600px">
<tbody><tr>
<td valign=3D"middle" style=3D"background-color:#006a4d; =
background-image:url(https://image.commercialemails.lloydsbank.com/Eloqua=
Images/clients/LloydsBankingGroup/%7B9144d801-6ce8-4443-b768-a67ea0d078a4=
%7D_LB-banner-h1a-standard-mob.png); background-size:cover; =
background-repeat:no-repeat; background-position:left center; =
width:600px; height:74px; vertical-align:middle; font-size:0; =
line-height:0;">
<table class=3D"m_w100pc" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" width=3D"600" align=3D"center" =
style=3D"margin:auto;">
<tbody><tr>
<td class=3D"m_nobg m_w100pc" =
background=3D"https://image.commercialemails.lloydsbank.com/EloquaImages/=
clients/LloydsBankingGroup2/%7B1f59033a-5259-499c-8f9e-6bf7d1ddaab4%7D_LB=
-N-Banner-H1a-standard.png" style=3D"vertical-align:middle; =
text-align:left; =
background:url('https://image.commercialemails.lloydsbank.com/EloquaImage=
s/clients/LloydsBankingGroup2/%7B1f59033a-5259-499c-8f9e-6bf7d1ddaab4%7D_=
LB-N-Banner-H1a-standard.png') 0 0 / 600px auto no-repeat; =
background-image:url('https://image.commercialemails.lloydsbank.com/Eloqu=
aImages/clients/LloydsBankingGroup2/%7B1f59033a-5259-499c-8f9e-6bf7d1ddaa=
b4%7D_LB-N-Banner-H1a-standard.png'); background-size:600px 74px; =
background-position:left center; width:600px; height:74px;">
<!-- LOGO -->=20
<a =
href=3D"https://www.lloydsbank.com/business/home.html?elqTrackId=3Dccc758=
de201a469f863f2096a538fc31&elq=3D925cc05fd2f04b2695a23f26b5459987&elqaid=3D=
3914&elqat=3D1&elqCampaignId=3D909&elqak=3D8AF5DA1F219B4F877D6FE7D4E256FA=
99A021F8A0372403CF8679DB3F0A17465E00F5" target=3D"_blank" =
title=3D"Lloyds Bank" style=3D"display: block"><img class=3D"m_h" =
src=3D"https://image.CommercialEmails.lloydsbank.com/EloquaImages/clients=
/LloydsBankingGroup2/%7B1f59033a-5259-499c-8f9e-6bf7d1ddaab4%7D_LB-N-Bann=
er-H1a-standard.png" alt=3D" =
Lloyds Bank =
| By the =
side of business" width=3D"600" height=3D"74" border=3D"0" =
style=3D"font-size: 16px; line-height: 74px; color: #FFFFFE; =
width:600px; height:74px;"></a>
<!--[if !mso]><!-- mobile image -->
<img class=3D"m_d_b hide-tagline" =
src=3D"https://image.CommercialEmails.lloydsbank.com/EloquaImages/clients=
/LloydsBankingGroup2/%7Bf9166556-965f-4298-952c-076a8a4d6314%7D_LB-N-bann=
er-h1a-tagline-standard.png" alt=3D"By the side of business" =
style=3D"display:none; width:162px; height:auto; float:right;">
<!--<![endif]-->
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
<!-- [2b] HERO (text only) -->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" bgcolor=3D"#024731" =
style=3D"background-image:linear-gradient(#024731, #024731); =
margin:auto; width: 600px">
<tbody><tr>
<td class=3D"m_p30" style=3D"padding:38px 40px; =
font-size:0; line-height:0;">
<table class=3D"m_w100pc m_mauto m_fnone" =
align=3D"left" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" =
style=3D"mso-table-lspace: 0px; mso-table-rspace: 0px">
<tbody><tr class=3D"g_blend_screen">
<td class=3D"f_LBJ g_blend_difference" =
align=3D"left" style=3D"color:#fffffe; =
font-family:arial,helvetica,sans-serif; font-size:28px; =
line-height:32px; text-decoration:none;">
Your statements and invoices are =
paper=E2=80=91free
</td>
</tr>
</tbody></table>
<!--[if gte mso 15]><br /> <![endif]-->
</td>
</tr>
</tbody></table>
<!-- DYN - INTRO -->
<!-- DYN - MULTI_ACC_FLAG=3D0 --><!-- [4b] TEXT 1 (with H4) -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe;width: 600px" =
width=3D"600">
<tbody>
<tr>
<td align=3D"left" class=3D"m_p30" style=3D"padding:38px 40px 30px =
40px; font-size:0; line-height:0;" valign=3D"top">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc m_mauto" style=3D"margin:auto; =
width: 520px" width=3D"520">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ_B" style=3D"color:#006a4d; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; font-weight:bold; text-decoration:none;">Dear Sarah =
Harvey Limited</td>
</tr>
<tr>
<td align=3D"left" class=3D"f_LBJ" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; text-decoration:none; padding-top:15px;">We wrote to =
you at the end of last year to let you know we needed to send your =
statements and invoices for the account listed below paper-free. At the =
time, an issue at our print supplier meant we couldn’t print as =
many statements and invoices as usual. This is now fixed.</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!-- SPACER 20PX -->
<table class=3D"m_w100pc" width=3D"100%" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" height=3D"20"><tbody><tr><td =
style=3D"height:1px; font-size:1px; line-height:1px; padding-top:19px; =
box-sizing:content-box;" class=3D""> </td></tr></tbody></table>
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" bgcolor=3D"#fffffe" =
style=3D"margin:auto; background-color:#fffffe;width: 600px">
<tbody><tr>
<td class=3D"m_p30 m_pb0" align=3D"left" valign=3D"top" =
style=3D"padding:38px 40px 0 40px; font-size:0; line-height:0;">
<table class=3D"m_w100pc m_mauto" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" align=3D"center" width=3D"520" =
style=3D"margin:auto; width: 520px">
<tbody>
<tr>
<td class=3D"f_LBJ" align=3D"left" =
style=3D"color:#006a4d; font-family:arial,helvetica,sans-serif; =
font-size:20px; line-height:24px; text-decoration:none; =
padding-top:0;">Paper-free is a safe and secure way to receive your =
statements and invoices</td>
</tr>
</tbody>
</table>
</td>
</tr></tbody>
</table>
<!-- [X6a] Icon divider (light background) -->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" bgcolor=3D"#fffffe" =
style=3D"margin:auto; background-color:#fffffe;width: 600px">
<tbody><tr>
<td class=3D"m_pl30 m_pr25" style=3D"height: 34px; =
padding: 5px 35px 5px 40px">
<table class=3D"m_w100pc" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" align=3D"left" width=3D"525" =
style=3D"width:525px">
<tbody><tr>
<td align=3D"left" width=3D"491">
<table class=3D"m_w100pc" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" width=3D"491" style=3D"width:491px">
<tbody><tr>
<td class=3D"d_bb1px_white" =
height=3D"17" style=3D"border-bottom: 1px solid #006a4d">
</td>
</tr>
<tr>
<td height=3D"16" class=3D"">
</td>
</tr>
</tbody></table>
</td>
<td align=3D"left" width=3D"34">
<img class=3D"m_mauto" alt=3D"Mobile =
icon" =
src=3D"https://image.CommercialEmails.lloydsbank.com/EloquaImages/clients=
/LloydsBankingGroup2/%7B7b7f2594-4047-4dde-a0a4-d006a53cb053%7D_o4b-ops40=
41_ltb-mobile.png" width=3D"34" border=3D"0" style=3D"display: block; =
width:34px; min-width:34px; height:auto;">
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" bgcolor=3D"#fffffe" =
style=3D"margin:auto; background-color:#fffffe;width: 600px">
<tbody><tr>
<td class=3D"m_p30 m_pt0" align=3D"left" valign=3D"top" =
style=3D"padding:0 40px 30px 40px; font-size:0; line-height:0;">
<table class=3D"m_w100pc m_mauto" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" align=3D"center" width=3D"520" =
style=3D"margin:auto; width: 520px">
<tbody>
<tr>
<td class=3D"f_LBJ" align=3D"left" =
style=3D"color:#505050; font-family:arial,helvetica,sans-serif; =
font-size:16px; line-height:20px; text-decoration:none; =
padding-bottom:20px;">
You don=E2=80=99t need to do anything to =
stay paper=E2=80=91free. We=E2=80=99ll continue to email you whenever =
you=E2=80=99ve got a new statement or invoice, so remember to keep the =
email address for your business up to date. Staying paper=E2=80=91free =
means you=E2=80=99ll carry on receiving statements and invoices that =
are:
</td>
</tr>
<tr>
<td class=3D"f_LBJ" align=3D"left" =
style=3D"color:#505050; font-family:arial,helvetica,sans-serif; =
font-size:16px; line-height:20px; text-decoration:none; padding-top:0;">
<table class=3D"m_w100pc m_mauto" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" align=3D"center" =
width=3D"520" style=3D"margin:auto; width: 520px">
<tbody>
<tr>
<td width=3D"20" valign=3D"top" =
class=3D"f_LBJ" align=3D"left" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; text-decoration:none; padding-top:0;">
=E2=80=A2
</td>
<td valign=3D"top" =
class=3D"f_LBJ" align=3D"left" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; text-decoration:none; padding-top:0;">
<strong =
class=3D"f_LBJ_B">Safe</strong> - only business users can log on and see =
your statements and invoices.
</td></tr>
<tr>
<td width=3D"20" valign=3D"top" =
class=3D"f_LBJ" align=3D"left" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; text-decoration:none; padding-top:10px;">
=E2=80=A2
</td>
<td valign=3D"top" =
class=3D"f_LBJ" align=3D"left" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; text-decoration:none; padding-top:10px;">
<strong =
class=3D"f_LBJ_B">Easy</strong> - your statements and invoices are in =
one place.
</td></tr>
<tr>
<td width=3D"20" valign=3D"top" =
class=3D"f_LBJ" align=3D"left" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; text-decoration:none; padding-top:10px;">
=E2=80=A2
</td>
<td valign=3D"top" =
class=3D"f_LBJ" align=3D"left" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; text-decoration:none; padding-top:10px;">
<strong =
class=3D"f_LBJ_B">Available</strong> - you can view, download and print =
them whenever you want.
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody>
</table>
</td>
</tr></tbody>
</table>
<!-- SPACER 20PX -->
<table class=3D"m_w100pc" width=3D"100%" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" height=3D"20"><tbody><tr><td =
style=3D"height:1px; font-size:1px; line-height:1px; padding-top:19px; =
box-sizing:content-box;" class=3D""> </td></tr></tbody></table>
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" bgcolor=3D"#fffffe" =
style=3D"margin:auto; background-color:#fffffe;width: 600px">
<tbody><tr>
<td class=3D"m_p30 m_pb0" align=3D"left" valign=3D"top" =
style=3D"padding:38px 40px 0 40px; font-size:0; line-height:0;">
<table class=3D"m_w100pc m_mauto" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" align=3D"center" width=3D"520" =
style=3D"margin:auto; width: 520px">
<tbody>
<tr>
<td class=3D"f_LBJ" align=3D"left" =
style=3D"color:#006a4d; font-family:arial,helvetica,sans-serif; =
font-size:20px; line-height:24px; text-decoration:none; padding-top:0;">
You can go back to paper if your =
business needs it
</td>
</tr>
</tbody>
</table>
</td>
</tr></tbody>
</table>
<!-- [X6a] Icon divider (light background) -->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" bgcolor=3D"#fffffe" =
style=3D"margin:auto; background-color:#fffffe;width: 600px">
<tbody><tr>
<td class=3D"m_pl30 m_pr25" style=3D"height: 34px; =
padding: 5px 35px 5px 40px">
<table class=3D"m_w100pc" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" align=3D"left" width=3D"525" =
style=3D"width:525px">
<tbody><tr>
<td align=3D"left" width=3D"491">
<table class=3D"m_w100pc" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" width=3D"491" style=3D"width:491px">
<tbody><tr>
<td class=3D"d_bb1px_white" =
height=3D"17" style=3D"border-bottom: 1px solid #006a4d">
</td>
</tr>
<tr>
<td height=3D"16" class=3D"">
</td>
</tr>
</tbody></table>
</td>
<td align=3D"left" width=3D"34">
<img class=3D"m_mauto" alt=3D"Envelope =
icon" =
src=3D"https://image.CommercialEmails.lloydsbank.com/EloquaImages/clients=
/LloydsBankingGroup2/%7Bcdc70874-6fcf-4927-b090-0609c44cdab7%7D_o4b-ops40=
41_ltb-envelope.png" width=3D"34" border=3D"0" style=3D"display: block; =
width:34px; min-width:34px; height:auto;">
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
<!-- DYN - BACK TO PAPER -->
<!-- DYN - MULTI_ACC_FLAG=3D0 -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe;width: 600px" =
width=3D"600">
<tbody>
<tr>
<td align=3D"left" class=3D"m_p30 m_pt0" style=3D"padding:0 40px 30px =
40px; font-size:0; line-height:0;" valign=3D"top">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc m_mauto" style=3D"margin:auto; =
width: 520px" width=3D"520">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; text-decoration:none; padding-top:0;">We understand =
paper statements and invoices are essential for some of our customers. =
So, if you need to go back to receiving them in the post, you can do =
this by getting a Business Owner to update your business’ document =
preferences:</td>
</tr>
<tr>
<td align=3D"left" class=3D"f_LBJ" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; text-decoration:none; padding-top:0;">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc m_mauto" style=3D"margin:auto; =
width: 520px" width=3D"520">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; text-decoration:none; padding-top:15px;" =
valign=3D"top" width=3D"20">•</td>
<td align=3D"left" class=3D"f_LBJ" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; text-decoration:none; padding-top:15px;" =
valign=3D"top">Log on to our Mobile Banking app. Go into your Profile =
and Settings and select ‘How we contact you’ and then =
‘Paper free preferences’. Review the email address for your =
business and then change your account from ‘Online’ to =
‘By post’.</td>
</tr>
<tr>
<td align=3D"left" class=3D"f_LBJ" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; text-decoration:none; padding-top:10px;" =
valign=3D"top" width=3D"20">•</td>
<td align=3D"left" class=3D"f_LBJ" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; text-decoration:none; padding-top:10px;" =
valign=3D"top">Log on to Online for Business. Open the =
‘Admin’ menu, select ‘Document Preferences’ and =
then select ‘View or change preferences’. Review the email =
address for your business and then change your account from =
‘Online’ to ‘By post’.</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!--[if gte mso 15]><br /> <![endif]--></td>
</tr>
</tbody>
</table>
<!-- SPACER 20PX -->
<table class=3D"m_w100pc" width=3D"100%" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" height=3D"20"><tbody><tr><td =
style=3D"height:1px; font-size:1px; line-height:1px; padding-top:19px; =
box-sizing:content-box;" class=3D""> </td></tr></tbody></table>
<!-- DYN - HERE TO HELP -->
<!-- DYN - SEGMENT=3DBB --><!-- [4b] TEXT 1 (with H4) -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe;width: 600px" =
width=3D"600">
<tbody>
<tr>
<td align=3D"left" class=3D"m_p30" style=3D"padding:38px 40px 30px =
40px; font-size:0; line-height:0;" valign=3D"top">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc m_mauto" style=3D"margin:auto; =
width: 520px" width=3D"520">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ" style=3D"color:#006a4d; =
font-family:arial,helvetica,sans-serif; font-size:20px; =
line-height:24px; text-decoration:none; padding-top:0;">We’re here =
to help</td>
</tr>
<tr>
<td align=3D"left" class=3D"f_LBJ" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; text-decoration:none; padding-top:15px;">If you have =
any questions or need more support with updating your contact =
preferences, please call us on <a href=3D"tel:03453000116" =
style=3D"color:#006A4D; text-decoration: underline" target=3D"_blank" =
title=3D"0345 300 0116">0345 300 0116</a> or <a =
href=3D"tel:+441733232030" style=3D"color:#006A4D; text-decoration: =
underline" target=3D"_blank" title=3D"+44 173 323 =
2030">+44 173 323 2030</a> if calling from abroad. Lines =
are open 7am to 8pm Monday to Friday and Saturday 9am to 2pm, excluding =
UK public holidays.</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!-- SPACER 20PX -->
<table class=3D"m_w100pc" width=3D"100%" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" height=3D"20"><tbody><tr><td =
style=3D"height:1px; font-size:1px; line-height:1px; padding-top:19px; =
box-sizing:content-box;" class=3D""> </td></tr></tbody></table>
<!-- DYN ACCOUNTS TABLE -->
<!-- [5b] TEXT 2 (full width column with inset coloured box) -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe; width:600px" =
width=3D"600">
<tbody>
<tr>
<td class=3D"m_p20_0" style=3D"font-size:0; line-height:0; padding: =
20px;">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" style=3D"width:560px" =
width=3D"560">
<tbody>
<tr>
<td class=3D"m_pl30 m_pr25 m_pt30" style=3D"padding: 35px 15px 0px =
20px; background-color: #f1f1f1">
<table align=3D"left" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" style=3D"width:520px; =
mso-table-lspace: 0px; mso-table-rspace: 0px" width=3D"520">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ" style=3D"color:#006a4d; =
font-family:arial,helvetica,sans-serif; font-size:20px; =
line-height:24px; text-decoration:none; vertical-align: top; padding: =
0px 5px 5px 0px">Your business account that was moved to paper-free =
statements and invoices</td>
</tr>
<tr>
<td style=3D"padding-bottom: 10px">
<table align=3D"left" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" style=3D"width:520px; =
mso-table-lspace: 0px; mso-table-rspace: 0px" width=3D"520">
<tbody>
<tr>
<td align=3D"left" width=3D"486">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
class=3D"m_w100pc" style=3D"width:486px" width=3D"486">
<tbody>
<tr>
<td class=3D"d_bb1px_white" height=3D"17" =
style=3D"border-bottom: 1px solid #006a4d"> </td>
</tr>
<tr>
<td height=3D"16"> </td>
</tr>
</tbody>
</table>
</td>
<td align=3D"left" width=3D"34"><img alt=3D"Magnifying glass =
icon" border=3D"0" =
src=3D"https://image.CommercialEmails.lloydsbank.com/EloquaImages/clients=
/LloydsBankingGroup2/%7B21892e8f-5693-470b-8087-421a290119d8%7D_o4b-ops40=
41_ltb-magnifying-glass.png" style=3D"display: block; width:34px; =
min-width:34px; height:auto;" width=3D"34" /></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td class=3D"m_p30 m_pt0" style=3D"padding: 0px 15px 40px 20px; =
background-color: #f1f1f1">
<table align=3D"left" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" style=3D"width:520px; =
mso-table-lspace: 0px; mso-table-rspace: 0px" valign=3D"top" =
width=3D"520">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ" style=3D"color:#505050; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:20px; padding-right: 5px"><!-- [12b] TABLE (version 2) -->
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" style=3D"margin:auto; width: =
520px;" width=3D"520">
<tbody>
<tr>
<td style=3D"padding:0; font-size:0; line-height:0;">
<table align=3D"left" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" style=3D"width:180px;" width=3D"180">
<tbody>
<tr>
<td style=3D"border:1px solid #024731;">
<table align=3D"left" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_tableFontReduction" style=3D"width:180px;">
<tbody>
<tr>
<th style=3D"background-color:#024731; width:16px; =
padding-top:10px; padding-bottom:10px; "> </th>
<th align=3D"left" class=3D"f_LBJ" =
style=3D"background-color:#024731; text-decoration:none; color:#fffffe; =
font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:15px; font-weight: normal; text-decoration:none; =
padding-top:10px; padding-bottom:10px; width:140px;">
<table align=3D"left" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" style=3D"width:100%;">
<tbody>
<tr>
<td class=3D"f_LBJ" style=3D"color:#fffffe; =
font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:15px;">Account ending</td>
</tr>
</tbody>
</table>
</th>
<th style=3D"background-color:#024731; width:16px; =
padding-top:10px; padding-bottom:10px; "> </th>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!--[if gte mso 15]><br /> <![endif]--></td>
</tr>
</tbody>
</table>
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" style=3D"margin:auto; width: =
520px;" width=3D"520">
<tbody>
<tr>
<td style=3D"padding:0; font-size:0; line-height:0;">
<table align=3D"left" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" style=3D"width:180px;" width=3D"180">
<tbody>
<tr>
<td style=3D"border:1px solid #505050; border-top:none;">
<table align=3D"left" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_tableFontReduction" =
style=3D"width:180px;"><!-- ROW 1 - START-->
<tbody>
<tr>
<td style=3D"width:16px; min-width: 5px"> </td>
<td align=3D"left" class=3D"f_LBJ" =
style=3D"color:#505050; font-family:arial,helvetica,sans-serif; =
font-size:12px; line-height:15px; text-decoration:none; =
padding-top:10px; padding-bottom:10px; width:128px; padding-right:12px;" =
valign=3D"top">3506</td>
<td style=3D"width:16px; min-width: 5px"> </td>
</tr>
<!-- ROW 6 - END-->
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!--[if gte mso 15]><br /> <![endif]--></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
=20
=20
<!-- SPACER 20PX -->
<table class=3D"m_w100pc" width=3D"100%" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" height=3D"20"><tbody><tr><td =
style=3D"height:1px; font-size:1px; line-height:1px; padding-top:19px; =
box-sizing:content-box;" class=3D""> </td></tr></tbody></table>
<!-- [F1c] FOOTER TEXT -->
<table class=3D"m_w100pc m_p0" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" style=3D"margin:auto; =
background-color:#fffffe; width: 600px; padding:20px 0 0 0;">
<tbody><tr>
<td class=3D"m_p20" align=3D"left" style=3D"font-size:0; =
line-height:0;">
=20
<!-- DYN - FOOTER MANAGING COSTS -->
<!-- DYN 2 -->
<table align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
class=3D"m_w100pc" width=3D"600">
<tbody>
<tr>
<td class=3D"m_p0 m_pb16 f_LBJ" style=3D"font-size:12px; =
line-height:16px; font-family:arial,helvetica,sans-serif; color:#505050; =
padding:0 20px 16px 20px;"><strong class=3D"f_LBJ_B">Managing Costs and =
Uncertainty</strong><br />
We know that rising costs and the impact it has on businesses can be =
tough. For support, visit <a =
href=3D"https://www.lloydsbank.com/business/managing-business-costs.html?=
elqTrackId=3Dbcbc2c9ba9d54d58b622c30e64a40bec&elq=3D925cc05fd2f04b2695a23=
f26b5459987&elqaid=3D3914&elqat=3D1&elqCampaignId=3D909&elqcst=3D272&elqc=
sid=3D10157&elqak=3D8AF5E777060D77E195E263A06899789AADC1F8A0372403CF8679D=
B3F0A17465E00F5" style=3D"color:#006A4D;" target=3D"_blank" =
title=3D"lloydsbank.com/managing-business-costs">lloydsbank.com/managing-=
business-costs</a></td>
</tr>
</tbody>
</table>
<!-- DYN 2 -->
<table align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" width=3D"600">
<tbody>
<tr>
<td class=3D"m_p0 m_pb16 f_LBJ" =
style=3D"font-size:12px; line-height:16px; =
font-family:arial,helvetica,sans-serif; color:#505050; padding:0 20px =
16px 20px;"><strong class=3D"f_LBJ_B">Security Information</strong><br>
Lloyds Bank never send emails that ask =
for confidential or security information. We=E2=80=99ll never send you =
an email asking for your log on details, or direct you to a webpage that =
asks for this information. Visit our online <a =
href=3D"https://www.lloydsbank.com/business/security.asp?elqTrackId=3Dcfe=
c3a8dec6d427fbdafd11a2d01743d&elq=3D925cc05fd2f04b2695a23f26b5459987&elqa=
id=3D3914&elqat=3D1&elqCampaignId=3D909&elqak=3D8AF5616168BFB81F9A99ED539=
9C08728E7A1F8A0372403CF8679DB3F0A17465E00F5" style=3D"color:#006A4D;" =
target=3D"_blank" title=3D"security pages">security pages</a> for more =
details.
<br><br>
<strong class=3D"f_LBJ_B">Our service =
promise</strong><br>
If you experience a problem, we will =
always try to resolve it as quickly as possible. Please bring it to the =
attention of any member of staff. Our complaints procedures are =
published on our =E2=80=98Help & Support pages=E2=80=99 at: <a =
href=3D"https://www.lloydsbank.com/business/help-and-support/account-mana=
gement/make-a-complaint.html?elqTrackId=3D5b9f606379844f98af796196cdae0a7=
2&elq=3D925cc05fd2f04b2695a23f26b5459987&elqaid=3D3914&elqat=3D1&elqCampa=
ignId=3D909&elqak=3D8AF5F859BA9C658E914AF2E3A509F9E021EEF8A0372403CF8679D=
B3F0A17465E00F5" style=3D"color:#006A4D;" target=3D"_blank" =
title=3D"lloydsbank.com/business/help-and-support/account-management/make=
-a-complaint">lloydsbank.com/business/help-and-support/account-management=
/make-a-complaint</a><br>
<br>
If your hearing or speech is impaired =
=E2=80=93 You can use Relay UK. More information on the Relay UK Service =
can be found at: <a =
href=3D"https://www.relayuk.bt.com/?elqTrackId=3D0ba2bae147b049339f595966=
6cbc58b7&elq=3D925cc05fd2f04b2695a23f26b5459987&elqaid=3D3914&elqat=3D1&e=
lqCampaignId=3D909&elqak=3D8AF5513D9E6DE8E896F6F2F2A589F9BA239CF8A0372403=
CF8679DB3F0A17465E00F5" target=3D"_blank" title=3D"relayuk.bt.com/" =
style=3D"color:#006A4D; text-decoration: underline">relayuk.bt.com/</a>
<br><br>
When you call us =E2=80=93 calls may be =
monitored or recorded in case we need to check we have carried out your =
instructions correctly and to help improve our quality of service.
<br><br>
<strong class=3D"f_LBJ_B">Things you =
need to know</strong><br>
Online for Business registration =
required. Occasionally we may need to carry out essential maintenance, =
resulting in some interruption to service.
<br><br>
We don=E2=80=99t charge you for the =
Mobile Banking app but any applicable account transaction charges will =
still apply. You should also check with your mobile operator as they may =
charge you for certain services such as downloading or using the app. =
You will need a smartphone running iOS or Android. The app is not =
compatible with some older versions of the operating systems =E2=80=93 =
check the Apple App Store or Google Play for more details. Online for =
Business registration required. Services may be affected by phone signal =
and functionality. Use of Mobile Banking is subject to our Online for =
Business Terms and Conditions.
<br><br>
<strong class=3D"f_LBJ_B">Keeping your =
money protected</strong> - eligible deposits with us are protected by =
the Financial Services Compensation Scheme (FSCS). We are covered by the =
Financial Ombudsman Service (FOS). Please note that due to FSCS and FOS =
eligibility criteria not all business customers will be covered.<br>
<br>
We send communications like this, either =
for legal reasons or to let you know about changes to your accounts or =
services.<br>
<br>
To help us improve the emails we send =
you, we collect basic information from your device such as when they are =
opened. For more information please read our <a =
href=3D"https://www.lloydsbank.com/cookies?elqTrackId=3D8478bc7e1b0f44c4a=
60668012c7e6c27&elq=3D925cc05fd2f04b2695a23f26b5459987&elqaid=3D3914&elqa=
t=3D1&elqCampaignId=3D909&elqak=3D8AF5AD90353B0FF33265B866B0D4652AAF7CF8A=
0372403CF8679DB3F0A17465E00F5" style=3D"color:#006A4D;" =
target=3D"_blank" title=3D"Cookies Policy">Cookies Policy</a>.<br>
<br>
Lloyds Bank plc. Registered Office: 25 =
Gresham Street, London EC2V 7HN. Registered in England and Wales no. =
2065. Telephone Number 0207 626 1500. Authorised by the Prudential =
Regulation Authority and regulated by the Financial Conduct Authority =
and the Prudential Regulation Authority under registration number =
119278.<br>
<br>
This information is correct as of August =
2024 and is relevant to Lloyds Bank plc products and services only.</td>
</tr>
</tbody>
</table>
<!--[if gte mso 15]><br /> <![endif]-->
</td>
</tr>
</tbody></table>
<!--[if !mso]><!-- GMAIL IMAP HOLD-OPEN -->
<img class=3D"m_h" =
src=3D"https://image.CommercialEmails.lloydsbank.com/EloquaImages/clients=
/LloydsBankingGroup2/%7B8ab0e620-b8e8-42ee-869a-efbb9f6ab080%7D_spacer.gi=
f" alt=3D"" height=3D"1" width=3D"600" style=3D"display:block; =
width:600px; border:1px solid transparent;">
<!--<![endif]-->
</div>
<img =
src=3D'https://link.commercialemails.lloydsbank.com/e/FooterImages/Footer=
Image1?elq=3D925cc05fd2f04b2695a23f26b5459987&siteid=3D1705133317' =
alt=3D"" border=3D0 width=3D1px height=3D1px =
style=3D'display:block;'></body></html>
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