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From: "PlayStation" <reply@txn-email.playstation.com>
To: <bob@sarahharvey.com>
Subject: Thank You For Your Purchase
Date: Mon, 3 Jan 2022 14:55:43 +0100
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<https://image.direct.account.sony.com/lib/fe8c127477610c7f7d/m/1/30523e30-332c-4adb-ac05-379f4a812cb8.jpg>
Thank you for your purchase from PlayStation™Store.
You will find a copy of your purchase details below and a link to the terms
which apply to your purchase. Please print these off and keep in a safe
place for future reference.
Order Number: 319596934743 Name: ROBERT HOME
Online ID: crueldad52
Date and time of purchase: 03/01/2022
Details Unit of Price
PlayStation Plus: 12 Month Membership (Subscription)
Next Renewal Date: 03/01/2023
£49.99
Current Wallet Amount*: £0.00 Total: £49.99
*This wallet amount is current as of the date and time of this transaction.
This is not a VAT/GST invoice.
Fund Sources Used (Total)
PAYPALDI bob@sarahharvey.com: £49.99
At the time of making your purchase, you asked us to provide you with
immediate access to your purchase with the understanding that this means you
will have a 14 day “cooling off period” from the purchase date in which you
can cancel your purchase and request a refund, but:
(i) for digital content (such as games), if you start downloading or
streaming the content you will lose this cancellation right. Please note
downloading may happen automatically (e.g. for in-game purchases or if you
have enabled the [Auto Download] function in your account settings);
(ii) for a subscription service (like a PlayStation®Plus subscription) you
will not get a full refund as we will make a deduction for the use you have
had of the service.
This does not affect any right you may have to a refund for faulty products.
You may have received this email to confirm that we have successfully taken
a recurring payment from you in respect of an ongoing subscriptions service.
Please note the cancellation right in respect of a subscription service
arises on the initial purchase of the service only. Where the subscription
service is subject to periodic billing, no such cancellation right arises on
subsequent payments. This is because you purchase a subscription for an
indefinite period with periodic billing of the subscription fees. Each time
you pay the subscription fees you are agreeing to continue your existing
subscription into the next billing period.
For a cancellation form and further details about our cancellation policy,
including cancelling purchases of game add-ons, season passes, in-game
consumables, pre-orders and promotional bundles please see the
PlayStation™Store Cancellation Policy at
http://www.playstation.com/store-cancellation-policy
<https://cl.s6.exct.net/?qs=605619d0cbefb8a96d23cc49999995c1d3130cd84f9adbf86d5779b9eb75f54ebb89081686d19ee5d8142f796a3f07eeb8368eba84c10867>
.
The above cancellation rights do not apply to purchases made outside of the
PlayStation™Store, such as voucher codes for PlayStation®Plus and specific
games.
If this is a free trial subscription, your subscription will automatically
turn into a paid subscription at the end of the free trial period unless you
prevent it from doing so by turning off auto renewal prior to the end of
your free trial period. If you do turn off auto renewal, you can continue to
use the free trial until the trial period ends. For information on how to
turn off auto renewal, see below.
Paid subscriptions are ongoing indefinite subscriptions which have recurring
subscription billing periods. You agree that the subscription fee will be
deducted from your wallet at the start of each billing period. To enable
this, when you clicked “order & pay” we turned ON automatic funding. This
means that if you do not have sufficient funds in your wallet, the required
balance will be charged to the default payment method registered to your
account (if any) unless you turn off automatic funding.
You can turn off [Auto-renewal] at any time so that your subscription will
expire at the end of the then current billing period (see below for more
information). This will stop future payments of the subscription fees but,
beyond the initial 14 day “cooling off period” detailed above, you will not
receive a refund for payments already made.
If you are under 18 years old, auto funding as described above will not work
and the subscription will not automatically continue unless you have access
to sufficient wallet funds and you are within the monthly spending limits
set up by your Family Manager/Guardian. You can still cancel your
subscription by turning off [Auto-renewal] as described above.
To turn off automatic funding from:
• a PS4™ system sign into PlayStation™Network and then go to [Settings] >
[PlayStation Network] > [Account Information] > [Wallet] > [Purchase
Settings];
• a PS3™, PSP™ or PS Vita system sign into PlayStation™Network and then go
to [PlayStation Network] > [Account Management] > [Automatic Funding];
• a PC click on: https://account.sonyentertainmentnetwork.com
<https://cl.s6.exct.net/?qs=d2672f164349fc49be7ae40883cdca32f0129ff616c509b884d93fde28005315f6dd3c18fee1cf3f3b24b1c49025785b4bdd25a851b0094e>
and select [Manage Wallet Options].
To turn off automatic renewal from:
• a PS4™ system: Sign into PlayStation™Network then go to [PlayStation
Network] > [Account Information] > [Services List]. After selecting the
subscription you want to discontinue, select [Cancel Automatic Renewal];
• a PS3™, a PSP™ or a PS Vita system: Sign into SEN and then go to
[PlayStation Network] > [Account Management] > [Transaction Management] >
[Services List]. After selecting the subscription you want to discontinue,
select [Cancel Automatic Renewal];
• a PC: Click on https://account.sonyentertainmentnetwork.com
<https://cl.s6.exct.net/?qs=d2672f164349fc49be7ae40883cdca32f0129ff616c509b884d93fde28005315f6dd3c18fee1cf3f3b24b1c49025785b4bdd25a851b0094e>
and go to the Media section. After selecting the subscription you want to
discontinue, cancel the automatic subscription renewal.
https://id.sonyentertainmentnetwork.com/id/management/#/p/communication?entry=security
<https://cl.s6.exct.net/?qs=e6cac0edf89d7727df32a3550a196e524d778992399a54c8e5ff61a590e7c2ac6543db7fd3537b9a247af6bcbad53ebb9538feaf81a71135>
If you would like to view further information on our terms, policies and
frequently asked questions, you can visit the following locations:
Terms of Service and User Agreement:
https://www.playstation.com/legal/PSNTerms/
<https://cl.s6.exct.net/?qs=ed8ff3c822315da53337f498b5e5fb5e14c6a7bc3171a45fa5220984832f3e4948c5dcaac090da5cca0d0dc4a4b7c947076505c500c2a833>
Frequently Asked Questions and customer support:
https://www.playstation.com/get-help/contact-us/
<https://cl.s6.exct.net/?qs=75baa5452d01bd4012f53e965afe9fa4ea77227f2e645135d366d3de89c7574660ffa72b5acfa72592abcc7896b0270be1fd2ffe24146fa2>
Privacy Policy:
https://www.playstation.com/legal/PSNTerms/
<https://cl.s6.exct.net/?qs=ed8ff3c822315da53337f498b5e5fb5e14c6a7bc3171a45fa5220984832f3e4948c5dcaac090da5cca0d0dc4a4b7c947076505c500c2a833>
This email has been sent on behalf of Sony Interactive Entertainment Network
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Please do not reply to this message. If you have any queries, please contact
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Thank you for your purchase from PlayStation=E2=84=A2Store.<br>
<br>
You will find a copy of your purchase details below and a link to =
the terms which apply to your purchase. Please print these off and keep =
in a safe place for future reference.=20
=20
</td>
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Order Number: 319596934743
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Name: ROBERT HOME<br>
Online ID: crueldad52<br>
=20
Date and time of purchase: 03/01/2022
=20
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Details
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Unit of Price
=20
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=20
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<strong>=20
=20
PlayStation Plus: 12 Month Membership (Subscription) =20
=20
=20
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=20
=20
=20
=20
<strong>Next Renewal Date:</strong> =
03/01/2023<br>
=20
=20
</td>
</tr>
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padding-top:20px; padding-right:10px; padding-bottom:20px;" =
valign=3D"top" align=3D"right">
=20
=20
=C2=A349.99
=20
=20
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=20
=20
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=20
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=20
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=20
=20
<!-- Total Section -->
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font-size:13px;color:#505050; padding-left:10px; padding-bottom:0px; =
line-height:150%;" align=3D"left" valign=3D"top">
=20
Current Wallet Amount*: =C2=A30.00
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<span style=3D"font-size:21px;">
=20
Total: =C2=A349.99
=20
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*This wallet amount is current as of the date and time of =
this transaction.
</td>
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=20
<tr>
<td width=3D"70%" style=3D"font-family:Helvetica, sans-serif; =
font-size:11px;color:#505050; padding-left:10px; padding-top:0px; =
padding-bottom:0px; line-height:150%;" valign=3D"bottom" align=3D"left">
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This is not a VAT/GST invoice.
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</td>
<td width=3D"30%" style=3D"font-family:Helvetica, sans-serif; =
font-size:13px;color:#505050; padding-right:10px; line-height:150%;" =
valign=3D"bottom" align=3D"right"> </td>
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<td colspan=3D"2" valign=3D"top" align=3D"left" =
style=3D"padding:0px 10px 0px 10px;">
<table width=3D"100%" border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0">
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<tr>
<td style=3D"font-family:Helvetica, sans-serif; =
font-size:13px;color:#505050; padding-top:10px; line-height:18px;" =
valign=3D"bottom" align=3D"right">
<strong>Fund Sources Used (Total)</strong><br>
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PAYPALDI bob@sarahharvey.com: =C2=A349.99
</td>
</tr>
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</table>
</td>
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</table>
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<tr>
<td valign=3D"top" align=3D"left" style=3D"padding:40px 0px 0px =
0px;">
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cellpadding=3D"0">
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<td height=3D"1" bgcolor=3D"#ffffff" style=3D"border:none; =
border-bottom: 1px solid #d2d2d2; font-size:1px; =
line-height:1px;"> </td>
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<!-- Body 2 -->
</table>
<table cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
style=3D"min-width: 100%; " =
class=3D"stylingblock-content-wrapper"><tr><td =
class=3D"stylingblock-content-wrapper camarker-inner"><table>
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<tr>
<td valign=3D"top" align=3D"left" style=3D"font-family:Helvetica, =
sans-serif; font-size:13px; line-height:150%; color:#505050; =
padding:40px 20px 40px 20px;">=20
At the time of making your purchase, you asked us to provide you =
with immediate access to your purchase with the understanding that this =
means you will have a 14 day =E2=80=9Ccooling off period=E2=80=9D from =
the purchase date in which you can cancel your purchase and request a =
refund, but:
<br><br>
(i) for digital content (such as games), if you start downloading =
or streaming the content you will lose this cancellation right. Please =
note downloading may happen automatically (e.g. for in-game purchases or =
if you have enabled the [Auto Download] function in your account =
settings);
<br><br>
(ii) for a subscription service (like a PlayStation=C2=AEPlus =
subscription) you will not get a full refund as we will make a deduction =
for the use you have had of the service.
<br><br>
This does not affect any right you may have to a refund for faulty =
products.
<br><br>
You may have received this email to confirm that we have =
successfully taken a recurring payment from you in respect of an ongoing =
subscriptions service.
<br><br>
Please note the cancellation right in respect of a subscription =
service arises on the initial purchase of the service only. Where the =
subscription service is subject to periodic billing, no such =
cancellation right arises on subsequent payments. This is because you =
purchase a subscription for an indefinite period with periodic billing =
of the subscription fees. Each time you pay the subscription fees you =
are agreeing to continue your existing subscription into the next =
billing period.
<br><br>
For a cancellation form and further details about our cancellation =
policy, including cancelling purchases of game add-ons, season passes, =
in-game consumables, pre-orders and promotional bundles please see the =
PlayStation=E2=84=A2Store Cancellation Policy at <a =
href=3D"https://cl.s6.exct.net/?qs=3D605619d0cbefb8a96d23cc49999995c1d313=
0cd84f9adbf86d5779b9eb75f54ebb89081686d19ee5d8142f796a3f07eeb8368eba84c10=
867">http://www.playstation.com/store-cancellation-policy</a>.
<br><br>
The above cancellation rights do not apply to purchases made =
outside of the PlayStation=E2=84=A2Store, such as voucher codes for =
PlayStation=C2=AEPlus and specific games.
</td>
</tr>
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=20
<tr>
<td valign=3D"top" align=3D"left" style=3D"font-family:Helvetica, =
sans-serif; font-size:13px; line-height:150%; color:#505050; =
padding:20px 20px 20px 20px;" bgcolor=3D"#cccccc">=20
If this is a free trial subscription, your subscription will =
automatically turn into a paid subscription at the end of the free trial =
period unless you prevent it from doing so by turning off auto renewal =
prior to the end of your free trial period. If you do turn off auto =
renewal, you can continue to use the free trial until the trial period =
ends. For information on how to turn off auto renewal, see below.
<br><br>
Paid subscriptions are ongoing indefinite subscriptions which have =
recurring subscription billing periods. You agree that the subscription =
fee will be deducted from your wallet at the start of each billing =
period. To enable this, when you clicked =E2=80=9Corder & pay=E2=80=9D =
we turned ON automatic funding. This means that if you do not have =
sufficient funds in your wallet, the required balance will be charged to =
the default payment method registered to your account (if any) unless =
you turn off automatic funding.
<br><br>
You can turn off [Auto-renewal] at any time so that your =
subscription will expire at the end of the then current billing period =
(see below for more information). This will stop future payments of the =
subscription fees but, beyond the initial 14 day =E2=80=9Ccooling off =
period=E2=80=9D detailed above, you will not receive a refund for =
payments already made.
<br><br>
If you are under 18 years old, auto funding as described above =
will not work and the subscription will not automatically continue =
unless you have access to sufficient wallet funds and you are within the =
monthly spending limits set up by your Family Manager/Guardian. You can =
still cancel your subscription by turning off [Auto-renewal] as =
described above.
<br><br><strong>
To turn off automatic funding from:
</strong><br><br>
=E2=80=A2 a PS4=E2=84=A2 system sign into =
PlayStation=E2=84=A2Network and then go to [Settings] > [PlayStation =
Network] > [Account Information] > [Wallet] > [Purchase =
Settings];
<br><br>
=E2=80=A2 a PS3=E2=84=A2, PSP=E2=84=A2 or PS Vita system sign into =
PlayStation=E2=84=A2Network and then go to [PlayStation Network] > =
[Account Management] > [Automatic Funding];
<br><br>
=E2=80=A2 a PC click on: <a =
href=3D"https://cl.s6.exct.net/?qs=3Dd2672f164349fc49be7ae40883cdca32f012=
9ff616c509b884d93fde28005315f6dd3c18fee1cf3f3b24b1c49025785b4bdd25a851b00=
94e">https://account.sonyentertainmentnetwork.com</a> and select [Manage =
Wallet Options].
</td>
</tr>
<tr>
<td valign=3D"top" align=3D"left" style=3D"font-family:Helvetica, =
sans-serif; font-size:13px; line-height:150%; color:#505050; =
padding:40px 20px 40px 20px;">
To turn off automatic renewal from:
<br><br>
=E2=80=A2 a PS4=E2=84=A2 system: Sign into =
PlayStation=E2=84=A2Network then go to [PlayStation Network] > =
[Account Information] > [Services List]. After selecting the =
subscription you want to discontinue, select [Cancel Automatic Renewal];
<br><br>
=E2=80=A2 a PS3=E2=84=A2, a PSP=E2=84=A2 or a PS Vita system: Sign =
into SEN and then go to [PlayStation Network] > [Account Management] =
> [Transaction Management] > [Services List]. After selecting the =
subscription you want to discontinue, select [Cancel Automatic Renewal];
<br><br>
=E2=80=A2 a PC: Click on <a =
href=3D"https://cl.s6.exct.net/?qs=3Dd2672f164349fc49be7ae40883cdca32f012=
9ff616c509b884d93fde28005315f6dd3c18fee1cf3f3b24b1c49025785b4bdd25a851b00=
94e">https://account.sonyentertainmentnetwork.com</a> and go to the =
Media section. After selecting the subscription you want to discontinue, =
cancel the automatic subscription renewal.
</td>
</tr>
=20
<tr>
<td valign=3D"top" align=3D"left" style=3D"padding-top:20px;">
<table width=3D"100%" border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0">
<tr>
<td height=3D"1" bgcolor=3D"#ffffff" style=3D"border:none; =
border-bottom: 1px solid #d2d2d2; font-size:1px; =
line-height:1px;"> </td>
</tr>
</table>
</td>
</tr>
=20
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<td valign=3D"top" align=3D"left" =
style=3D"font-family:Helvetica, sans-serif; font-size:13px; =
line-height:150%; color:#505050; padding:20px 20px 40px 20px;">
=20
<a =
href=3D"https://cl.s6.exct.net/?qs=3De6cac0edf89d7727df32a3550a196e524d77=
8992399a54c8e5ff61a590e7c2ac6543db7fd3537b9a247af6bcbad53ebb9538feaf81a71=
135" style=3D"font-family:Helvetica, sans-serif; font-size:13px; =
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color:#006db4;">https://id.sonyentertainmentnetwork.com/id/management/#/p=
/communication?entry=3Dsecurity</a><br /><br />If you would like to view =
further information on our terms, policies and frequently asked =
questions, you can visit the following locations: <br>
<br>
Terms of Service and User Agreement:<br>
<a =
href=3D"https://cl.s6.exct.net/?qs=3Ded8ff3c822315da53337f498b5e5fb5e14c6=
a7bc3171a45fa5220984832f3e4948c5dcaac090da5cca0d0dc4a4b7c947076505c500c2a=
833" style=3D"font-family:Helvetica, sans-serif; font-size:13px; =
line-height:150%; =
color:#006db4;">https://www.playstation.com/legal/PSNTerms/</a><br>
<br>
Frequently Asked Questions and customer support:<br>
<a =
href=3D"https://cl.s6.exct.net/?qs=3D75baa5452d01bd4012f53e965afe9fa4ea77=
227f2e645135d366d3de89c7574660ffa72b5acfa72592abcc7896b0270be1fd2ffe24146=
fa2" style=3D"font-family:Helvetica, sans-serif; font-size:13px; =
line-height:150%; =
color:#006db4;">https://www.playstation.com/get-help/contact-us/</a><br>
<br>
Privacy Policy:<br>
<a =
href=3D"https://cl.s6.exct.net/?qs=3Ded8ff3c822315da53337f498b5e5fb5e14c6=
a7bc3171a45fa5220984832f3e4948c5dcaac090da5cca0d0dc4a4b7c947076505c500c2a=
833" style=3D"font-family:Helvetica, sans-serif; font-size:13px; =
line-height:150%; =
color:#006db4;">https://www.playstation.com/legal/PSNTerms/</a><br>
<br>
This email has been sent on behalf of Sony Interactive =
Entertainment Network Europe Limited, a company registered in the United =
Kingdom with registration number 06020283, with its registered address =
at 10 Great Marlborough Street, London, W1F 7LP. The email has been =
delivered from a send-only address. Please do not reply to this message. =
If you have any queries, please contact Customer Support using the =
contact details found at:<br>
<a =
href=3D"https://cl.s6.exct.net/?qs=3Dddcdb4a92614e0fd561d0158e35c13bb0401=
579eab04c3cf736036f567fdbc18c8ad050a9d415e25a19e5c7b8db84b821afb81c2acc08=
ccf" style=3D"font-family:Helvetica, sans-serif; font-size:13px; =
line-height:150%; =
color:#006db4;">http://eu.playstation.com/support/</a><br>
<br>
<img =
src=3D"http://image.txn-email.playstation.com/lib/fe9012747462077576/m/1/=
PSFM_Small_NoReg.png" alt=3D"Playstation" height=3D"15" width=3D"20" =
style=3D"display:inline-block;"> and "PlayStation" are registered =
trademarks or trademarks of Sony Interactive Entertainment Inc. © =
2022 Sony Interactive Entertainment LLC.<br>
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