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From: <service@water-plus.co.uk>
To: <bob@sarahharvey.com>
Subject: REF: 0249005615 Water Plus
Date: Sun, 31 Oct 2021 13:09:22 +0100
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  <https://www.water-plus.co.uk/content/images/WaterPluslogoPNG.PNG> 




Dear Customer,

Our Ref: STW-0007293611

Supply Address: Offices First & SEcond Floors 37 Chandos Street Leamington
Spa CV32 4RL.

Thank you for getting in touch by email on 2 October 2021 providing a
meter reading.

I can confirm that in order for us to add the meter reading we will
require a photo of the meter showing the meter serial number clearly, as
the photo you have provided I can see the full meter serial number which
does not appear to be the same as the one we hold. 

Once we have this, we can the look to amending the meter readings or we
may need to raise a job to your wholesaler to verify the correct meter
that supplies your property.

Log in to your  <http://www.water-plus.co.uk/login> MyAccount - your
online MyAccount is how to keep track of your account. You can view, print
and download all your bills, check your account balance, make payments,
set up and amend Direct Debits, send meter readings and more, all at any
time that's best for you. If you're not already using MyAccount, please
set yours up at  <http://www.water-plus.co.uk/register>
water-plus.co.uk/register. 

Need more help? -  then please get in touch with us by:

Your MyAccount:   using the contact us page

Email:                     service@water-plus.co.uk

Tel:                          0345 072 6072

Our office is open 8.30am - 5.30pm, Monday to Friday, except bank
holidays.

Kind regards




Ashton Heap
Customer Advisor

Water Plus



Water Plus Group Limited (registered number 10012579) and its
subsidiaries, Water Plus Select Limited (registered number 03511659), and
Water Plus Limited (registered number 04141390) are all limited companies
registered in England and Wales with their registered offices at Water
Plus, South Court, Riverside Park, Campbell Road, Stoke-on-Trent, ST4 4DA 


The information contained in this e-mail (including any attachments) is
not contractually binding on its own, and is intended only for the
individual to whom it is addressed. It may contain legally privileged or
confidential information or otherwise be exempt from disclosure. If you
have received this message in error or there are any problems, please
notify the sender immediately and delete the message from your computer.
You must not use, disclose, copy or alter this message for any
unauthorised purpose. Neither Water Plus Limited nor any of its
subsidiaries will be liable for any direct, special, indirect or
consequential damages as a result of any virus being passed on, or arising
from the alteration of the contents of this message by a third party.
Water Plus Limited and its subsidiaries reserve the right to monitor email
communications in accordance with applicable law and regulations. 


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<font size=3D"2" face=3D"Century Gothic">Dear Customer,</font></p>
<p style=3D"FONT-SIZE: 16px; FONT-FAMILY: Helvetica, Arial, =
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<font face=3D"Century Gothic"><font size=3D"2"><strong>Our Ref:</strong> =
STW-0007293611</font></font></p>
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<font face=3D"Century Gothic"><font size=3D"2"><strong>Supply =
Address:</strong> Offices First &amp; SEcond Floors 37 Chandos Street =
Leamington Spa CV32 4RL.</font></font></p>
<p class=3D"MsoNormal" style=3D"MARGIN: 0cm 0cm 8pt"><span =
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11.0pt"><font color=3D"#000000">Thank you for getting in touch by
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2 October 2021</w:Sdt> providing a meter reading.</font></span></p>
<span style=3D"FONT-SIZE: 10pt; FONT-FAMILY: &quot;Century =
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<p class=3D"MsoNormal" style=3D"MARGIN: 0cm 0cm 8pt">I can confirm that =
in order for us to add the meter reading we will require a photo of the =
meter showing the meter serial number clearly, as the photo you have =
provided I can see the full meter serial number
 which does not appear to be the same as the one we hold.
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<p class=3D"MsoNormal" style=3D"MARGIN: 0cm 0cm 8pt">Once we have this, =
we can the look to amending the meter readings or we may need to raise a =
job to your wholesaler to verify the correct meter that supplies your =
property.</font></span></p>
<p class=3D"MsoNormal" style=3D"MARGIN: 0cm 0cm 6pt"><b =
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FONT-FAMILY: &quot;Century Gothic&quot;,sans-serif; COLOR: #59cbe8; =
LINE-HEIGHT: 107%"><font size=3D"2">Log in to your
</font></span></b><a href=3D"http://www.water-plus.co.uk/login"><b =
style=3D"mso-bidi-font-weight: normal"><span style=3D"FONT-SIZE: 12pt; =
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style=3D"FONT-SIZE: 10pt; FONT-FAMILY: &quot;Century =
Gothic&quot;,sans-serif; LINE-HEIGHT: 107%; mso-bidi-font-size: =
11.0pt"><font color=3D"#000000">
 - your online MyAccount is how to keep track of your account. You =
c</font></span><span style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
&quot;Century Gothic&quot;,sans-serif; LINE-HEIGHT: 107%; =
mso-bidi-font-size: 11.0pt"><font color=3D"#000000">an view, print and =
download all your
 bills, check your account balance, make payments, set up and amend =
Direct Debits, send meter readings and more, all at any time that's best =
for you. If you're not already using MyAccount, please set yours up at
</font></span><a href=3D"http://www.water-plus.co.uk/register"><span =
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: &quot;Century =
Gothic&quot;,sans-serif; COLOR: #00587c; LINE-HEIGHT: 107%; =
mso-bidi-font-size: 11.0pt">water-plus.co.uk/register</span></a><font =
color=3D"#000000"><span style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
&quot;Century Gothic&quot;,sans-serif; LINE-HEIGHT: 107%; =
mso-bidi-font-size: 11.0pt; mso-bidi-font-family: &quot;Times New =
Roman&quot;">.
</span><span style=3D"FONT-SIZE: 10pt; FONT-FAMILY: &quot;Century =
Gothic&quot;,sans-serif; LINE-HEIGHT: 107%; mso-bidi-font-size: =
11.0pt"><o:p></o:p></span></font></p>
<p class=3D"MsoNormal" style=3D"MARGIN: 0cm 0cm 6pt; LINE-HEIGHT: =
106%"><font size=3D"2"><b style=3D"mso-bidi-font-weight: normal"><span =
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: &quot;Century =
Gothic&quot;,sans-serif; COLOR: #59cbe8; LINE-HEIGHT: 106%; =
mso-fareast-font-family: Calibri; mso-bidi-font-family: &quot;Times New =
Roman&quot;">Need
 more help?</span></b><span style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
&quot;Century Gothic&quot;,sans-serif; LINE-HEIGHT: 106%; =
mso-bidi-font-size: 11.0pt; mso-fareast-font-family: Calibri; =
mso-bidi-font-family: &quot;Times New Roman&quot;"><font =
color=3D"#000000"> -<span style=3D"mso-spacerun: yes">&nbsp;
</span>then please get in touch with us =
by:<o:p></o:p></font></span></font></p>
<p class=3D"MsoNormal" style=3D"MARGIN: 0cm 0cm 6pt; LINE-HEIGHT: 106%; =
tab-stops: 92.15pt">
<span style=3D"FONT-SIZE: 10pt; FONT-FAMILY: &quot;Century =
Gothic&quot;,sans-serif; LINE-HEIGHT: 106%; mso-bidi-font-size: 11.0pt; =
mso-fareast-font-family: Calibri; mso-bidi-font-family: &quot;Times New =
Roman&quot;"><font color=3D"#000000">Your MyAccount:
<span style=3D"mso-tab-count: 1">&nbsp; </span>using the contact us =
page<o:p></o:p></font></span></p>
<p class=3D"MsoNormal" style=3D"MARGIN: 0cm 0cm 6pt; LINE-HEIGHT: 106%; =
tab-stops: 92.15pt">
<span style=3D"FONT-SIZE: 10pt; FONT-FAMILY: &quot;Century =
Gothic&quot;,sans-serif; LINE-HEIGHT: 106%; mso-bidi-font-size: 11.0pt; =
mso-fareast-font-family: Calibri; mso-bidi-font-family: &quot;Times New =
Roman&quot;"><font color=3D"#000000">Email:
<span style=3D"mso-tab-count: =
1">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
</span></font></span><a><span style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
&quot;Century Gothic&quot;,sans-serif; COLOR: #00587c; LINE-HEIGHT: =
106%; mso-bidi-font-size: 11.0pt; mso-fareast-font-family: =
Calibri">service@water-plus.co.uk</span></a><span style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: &quot;Century Gothic&quot;,sans-serif; LINE-HEIGHT: =
106%; mso-bidi-font-size: 11.0pt; mso-fareast-font-family: Calibri; =
mso-bidi-font-family: &quot;Times New =
Roman&quot;"><o:p></o:p></span></p>
<p class=3D"MsoNormal" style=3D"MARGIN: 0cm 0cm 6pt; LINE-HEIGHT: 106%; =
tab-stops: 92.15pt">
<span style=3D"FONT-SIZE: 10pt; FONT-FAMILY: &quot;Century =
Gothic&quot;,sans-serif; LINE-HEIGHT: 106%; mso-bidi-font-size: 11.0pt; =
mso-fareast-font-family: Calibri; mso-bidi-font-family: &quot;Times New =
Roman&quot;"><font color=3D"#000000">Tel:<span style=3D"mso-tab-count: =
1">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;
</span>0345 072 6072<o:p></o:p></font></span></p>
<p class=3D"MsoNormal" style=3D"MARGIN: 0cm 0cm 6pt"><span =
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: &quot;Century =
Gothic&quot;,sans-serif; LINE-HEIGHT: 107%; mso-bidi-font-size: =
11.0pt"><font color=3D"#000000">Our office is open 8.30am - 5.30pm, =
Monday to Friday, except bank holidays.<o:p></o:p></font></span></p>
<p class=3D"MsoNormal" style=3D"MARGIN: 0cm"><span style=3D"FONT-SIZE: =
10pt; FONT-FAMILY: &quot;Century Gothic&quot;,sans-serif; LINE-HEIGHT: =
107%; mso-bidi-font-size: 11.0pt"><font color=3D"#000000">Kind =
regards<br>
<br>
<br>
<br>
<br>
Ashton Heap<br>
Customer Advisor<o:p></o:p></font></span></p>
<p class=3D"MsoNormal" style=3D"MARGIN: 0cm 0cm 8pt"><span =
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: &quot;Century =
Gothic&quot;,sans-serif; LINE-HEIGHT: 107%; mso-bidi-font-size: =
11.0pt"><font color=3D"#000000">Water Plus</font></span></p>
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<div>
<p style=3D"font-size:9pt; line-height:9pt; font-family: 'Century =
Gothic';">Water Plus Group Limited (registered number 10012579) and its =
subsidiaries, Water Plus Select Limited (registered number 03511659), =
and Water Plus Limited (registered number 04141390)
 are all limited companies registered in England and Wales with their =
registered offices at Water Plus, South Court, Riverside Park, Campbell =
Road, Stoke-on-Trent, ST4 4DA
</p>
</div>
<div>
<p style=3D"font-size:9pt; line-height:9pt; font-family: 'Century =
Gothic';"><br>
The information contained in this e-mail (including any attachments) is =
not contractually binding on its own, and is intended only for the =
individual to whom it is addressed. It may contain legally privileged or =
confidential information or otherwise be exempt
 from disclosure. If you have received this message in error or there =
are any problems, please notify the sender immediately and delete the =
message from your computer. You must not use, disclose, copy or alter =
this message for any unauthorised purpose. Neither
 Water Plus Limited nor any of its subsidiaries will be liable for any =
direct, special, indirect or consequential damages as a result of any =
virus being passed on, or arising from the alteration of the contents of =
this message by a third party. Water Plus Limited
 and its subsidiaries reserve the right to monitor email communications =
in accordance with applicable law and regulations.
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