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From: "The National Lottery" <news@info.national-lottery.co.uk>
To: <bob@sarahharvey.com>
Subject: Robert, set limits and enjoy our games safely.
Date: Sun, 14 Dec 2025 14:59:55 -0600
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The National Lottery
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https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22ac0d692dccb29df644f6b02105bf87a8fe29b8f2e508ee608ec5828da98034a7cc8a14a1f147f0ae010e71e1e6e1602f3fa33e3ab1eeafffb8
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Dear Robert,
We know that amazing things happen when lots of people play a little. With the festive season just around the corner it’s easy to spend more time and money than planned. That’s why we’re reminding players about the handy limit-setting tools which help to keep their National Lottery play fun and on their terms.
Players can choose to set a weekly deposit limit, spend limit or even pick the maximum number of Instant Win Games they wish to play in a 24-hour period. It’s all about setting limits that work for them. Whether it’s setting one for the first time, or making an adjustment to ones already set, the tools are simple to use, quick to set up and designed to help all players stay in control.
https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22ac0d692dccb29df644f6b02105bf87a8fe29b8f2e508ee608ec5828da98034a7cc8a14a1f147f0ae010e71e1e6e1602f3fa33e3ab1eeafffb8
set limits today
Players can also keep an eye on their spend and play activity by
https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22ac399a8272493c5d776e8b46ae7e043418a3ae9ace5c58a380fbbb09edd98ae94c2dc0cb15c96b8c0b2aa2f4b8232be961986b976aefe1ee1b
checking their transaction history . This can be found in the ‘Funds and Payments’ section of their National Lottery account.
More
https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22acb6ba3b9b970ddb0ba842281530684f026ebcffbdae776a662823e853a97752ac4ae008f2e9eb40495785544a34a3390d3a56f3bd2a7e16c0
information and tools to support responsible play can be found on our healthy play webpage.
Kind regards,
Paul Lambert
Head of Customer and Retail Care
The National Lottery
https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22acb6ba3b9b970ddb0ba842281530684f026ebcffbdae776a662823e853a97752ac4ae008f2e9eb40495785544a34a3390d3a56f3bd2a7e16c0
www.national-lottery.co.uk/responsible-play
The National Lottery
Legal
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Dream big, play small(R)
National Lottery games should always be fun, playing in a way that is right for you. Using our handy
https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22ac1f71e50e9ae973e9d83588c0b77ecf0c83f9aa4385741786b15dbd4606b797e8bad7f7b5846df06bcf2e419c8e1e09137aeebc7c832bc83c
toolkit you can set limits, take time out or moderate Instant Win Games to help keep track of your play.
Help is at hand. If you're worried about yourself, or someone you know, contact
https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22ac11e759b310cdd59e089deaef01c41d6ac590fade38684459712a6add6f238be2914b7167a1f95729365237282a76d316d0a418ba05291ed3
GamCare , available 24/7 on
tel:08088020133
0808 8020 133 . You can also visit our
https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22acfcc3d32c2ab29c3195e204dc61138f9a213de3a556632e40d7eb39c4d0ed07f6e10da42d303b1b635d84181c467d2ff214e16e8fd7579ede
Responsible Play website for help with your play or to find more information on support services.
https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22ac107e96bb728c5f44b41ca0224ea8ffc8f2e4de4fcebcd3b3fbb5e89398a01733ea2284595a612521f26fa866ba1bbd73d42d260894fdf68d
https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22acaafabf7ebd06b231963f380f1e2ee9b01f02df2c97995304b834f0db9d18ace124ab5e7e2508ea3fe3a46d8bae1a6c8c524c429b9c8fa792
Players must be 18 or over and physically located in the UK or Isle of Man. Account Terms, Games Rules and Procedures apply. Game Specific Rules also apply for Set For Life.
You are receiving this email as it contains important information about your National Lottery account.
This email was sent on: 14/12/2025.
This email was sent to bob@sarahharvey.com
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<div class="preheader" style="font-size: 1px; display: none !important;">Put responsible play first this festive season.</div>
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<td width="50%" align="left"><a href="https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22ac5acf583202771121cec52bee7fe596cb32def456e7e3c51fb7940c1189877272c0e3263bec55baaf07f5aa939a7a7488a5f6a497cb2624b6" target="_blank"><img src="https://image.info.national-lottery.co.uk/lib/fe2911737364047f7c1079/m/1/tnl_logo_header_bt.png" width="156" height="56" style="display:block; font-family:Arial, Helvetica, sans-serif; font-weight:700; color:#ffffff; font-size:30px; line-height:30px;" border="0" alt="The National Lottery" /></a></td>
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<a href="https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22acf29466e1e8680cd69b03892dac9a52b6d4145734808edd253cec14c19cfb36a3fff206392a85513af3c9c2071fad43f84a67197621d2c01d" class="fancy pad30" target="_blank" style="font-family:'Montserrat', sans-serif !important; color:#ffffff; font-size:14px; line-height:15px; font-weight:700; display:inline-block; padding:15px 50px 16px 50px; background-color:#000080; color:#ffffff; text-decoration:none; border-radius:30px; text-transform:uppercase; border:1px solid #ffffff !important;">
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Dear Robert,<br>
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<p style="margin:0; font-family:Arial, Helvetica, sans-serif; color:#444444; font-size:16px; line-height:21px; font-weight:400;">
<span style="font-family:'Montserrat', sans-serif !important;">We know that amazing things happen when lots of people play a little. With the festive season just around the corner it’s easy to spend more time and money than planned. That’s why we’re reminding players about the handy <strong>limit-setting tools</strong> which help to keep their National Lottery play fun and on their terms.
<br>
<br>Players can choose to set a weekly deposit limit, spend limit or even pick the maximum number of Instant Win Games they wish to play in a 24-hour period. It’s all about setting limits that work for them. Whether it’s setting one for the first time, or making an adjustment to ones already set, the tools are simple to use, quick to set up and designed to help all players stay in control.
<br><br>
<a href="https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22acf29466e1e8680cd69b03892dac9a52b6d4145734808edd253cec14c19cfb36a3fff206392a85513af3c9c2071fad43f84a67197621d2c01d" class="fancy" target="_blank" style="font-family:'Montserrat', sans-serif !important; color:#ffffff; font-size:16px; line-height:17px; font-weight:900; display:inline-block; padding:15px 50px 16px 50px; background-color:#000080; color:#ffffff; text-decoration:none; border-radius:25px; text-transform:uppercase;">
set limits today
</a><br>
<br>
Players can also keep an eye on their spend and play activity by <a href="https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22ac39ecef89545bc7a5f36f2c83aedce0134da95de5d68ad3ced87526cf056613ab8fed342478bf0efef00d312f0f84dc3e952e866472c72b12">checking their transaction history</a>. This can be found in the ‘Funds and Payments’ section of their National Lottery account.
<br>
<br>
More <a href="https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22ac06b09269b204b71e77b8c067471fbe1771e0050fcb4503b6412314d36630374a4d3debcdbeeb98b416f596e7e42bfd7eed643fb917c250de">information and tools</a> to support responsible play can be found on our <strong>healthy play webpage</strong>.
<br>
<br>
</p>
</td>
</tr>
<tr>
<td style="padding:0px 0px 20px 0px;">
<p style="margin:0; font-family:Arial, Helvetica, sans-serif; color:#444444; font-size:16px; line-height:21px; font-weight:400;">
<span style="font-family:'Montserrat', sans-serif !important;">
<span style="font-family:'Montserrat', sans-serif !important;">Kind regards, <br>Paul Lambert<br>Head of Customer and Retail Care<br>The National Lottery<br>
<a href="https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22ac06b09269b204b71e77b8c067471fbe1771e0050fcb4503b6412314d36630374a4d3debcdbeeb98b416f596e7e42bfd7eed643fb917c250de">www.national-lottery.co.uk/responsible-play</a>
</span></p>
</td>
</tr>
</table>
</div>
<!-- Service Comms Module end -->
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<title>The National Lottery</title>
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<!-- SECTION: HEAD END -->
<table class="darkmode_social" width="100%" align="center" border="0" cellspacing="0" cellpadding="0" role="presentation" style="border-collapse:collapse;border-spacing:0;mso-table-lspace:0;mso-table-rspace:0"><tr><td align="center">
<table class="darkmode_bg" width="100%" align="center" border="0" cellspacing="0" cellpadding="0" role="presentation" style="background-color:#F3F5FE;border-collapse:collapse;border-spacing:0;mso-table-lspace:0;mso-table-rspace:0"><tr><td align="center">
<table class="wrapper" width="650" align="center" border="0" cellspacing="0" cellpadding="0" role="presentation" style="width:650px;min-width:650px;max-width:650px;background-color:#FFFFFF">
<tr><td align="center"><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="min-width: 100%; " class="stylingblock-content-wrapper"><tr><td class="stylingblock-content-wrapper camarker-inner">
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</td></tr></table></td></tr></table></td></tr></table>
</td></tr></table>
<!-- SECTION: HERO START -->
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<!-- SECTION: HERO END -->
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</td></tr></table>
<!-- SECTION: SOCIAL STRIP END -->
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<!-- SECTION: CONTENT WRAPPER START -->
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<td class="pad-bot-12 pad-lr-24" align="center" style="padding:0px 32px 12px 32px;">
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<tr><td style="height:12px;font-size:0;line-height:12px;border-top:0px solid #00CEFF" height="12"> </td></tr>
<tr>
<td style="padding:0px 0 12px">
<!-- SECTION: USEFUL LINKS START -->
<table width="100%" role="presentation" cellspacing="0" cellpadding="0" border="0">
<tr>
<td align="left" style="padding:2px 0 12px" class="footer-links-row-mobile">
<p style="font-family:TNL-Bold,Montserrat,Arial,sans-serif !important;font-size:16px;line-height:24px;color:#000080;margin:0;font-weight:700 !important;display:inline;">Legal</p>
<span style="font-family:TNL-Regular,Montserrat,Arial,sans-serif;font-size:14px;line-height:20px;color:#161679;margin:0 0 0 16px;">
<a rel="noopener" href="https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22ac2c1ae54b02be5e999d9466ea5ad8dcd7deaeeed56363c784b993313b2fdff73c3ccb943fc778405c0ed56994144c10fd4de313200da00d30" target="_blank" style="color:#004DEF;text-decoration:underline;margin:0 16px 0 0;font-family:TNL-Regular,Montserrat,Arial,sans-serif !important;">Privacy Policy</a>
<a rel="noopener" href="https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22ac4e1fb924042584ed8e4fe37ffb18a942bac9bdac7c876e9ea48bcda17e538d4c627b7d45f525f58b71ad499427ff276293c5691aa5816435" target="_blank" style="color:#004DEF;text-decoration:underline;margin:0 16px 0 0;font-family:TNL-Regular,Montserrat,Arial,sans-serif !important;">Contact us</a>
<a rel="noopener" href="https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22ac6f8de455a92f14e89e0dade1b21ea4d756f973a1c71fc5b47aed1dd0e0868a9d0d65c39edc6a712534d00356b6dc1fd6d9e922d46916fbdf" target="_blank" style="color:#004DEF;text-decoration:underline;margin:0 16px 0 0;font-family:TNL-Regular,Montserrat,Arial,sans-serif !important;">Forgot password</a>
</span>
</td>
</tr>
<tr><td style="height:12px;font-size:0;line-height:12px;border-top:3px solid #00CEFF" height="12"> </td></tr>
<tr>
<!-- SECTION: RESPONSIBLE PLAY START --><td>
<table width="100%" role="presentation" cellspacing="0" cellpadding="0" border="0">
<tr><td align="left" style="padding:0 0 8px 0;line-height:22px;mso-line-height-rule:exactly"><h2 style="font-family:TNL-Bold,Montserrat,Arial,sans-serif;font-size:16px;color:#000080;margin:0;font-weight:700 !important;">Dream big, play small<sup>®</sup></h2></td></tr>
<tr><td align="left" style="padding:0 0 8px;line-height:20px;mso-line-height-rule:exactly"><p style="font-family:TNL-Regular,Montserrat,Arial,sans-serif;font-size:14px;color:#000080;margin:0">National Lottery games should always be fun, playing in a way that is right for you. Using our handy <a rel="noopener" href="https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22ac86a1803dbc34afd51367817298a72728766c2cfda25a774b8a550fac7dfd66f1299a6111f826e1a1c2f2e962ba00279695deed3b64f0322e" target="_blank" style="color:#004DEF;text-decoration:underline;">toolkit</a> you can set limits, take time out or moderate Instant Win Games to help keep track of your play.</p></td></tr>
<tr><td align="left" style="padding:0 0 0px;line-height:20px;mso-line-height-rule:exactly"><p style="font-family:TNL-Regular,Montserrat,Arial,sans-serif;font-size:14px;color:#000080;margin:0">Help is at hand. If you're worried about yourself, or someone you know, contact <a rel="noopener" href="https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22acc75c44e7b601c5258dba268b87d465b52e5378afe620ec9093a521bb7046e753cdad6b4d250f9c99ed461ba4c6fb67d5f5186ad7ede88072" target="_blank" style="color:#004DEF;text-decoration:underline;">GamCare</a>, available 24/7 on <a rel="noopener" href="tel:08088020133" target="_blank" style="color:#004DEF;text-decoration:none;">0808 8020 133</a>. You can also visit our
<a rel="noopener" href="https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22acd018971bdf5fa6f4e175b8a24700939c30aa4eaeeeabe167ec6386218c0f430eeb44e9c92c7c0436eb2174cfcbb9fdaf558d46cad7ce593a" target="_blank" style="color:#004DEF;text-decoration:underline;">Responsible Play website
</a> for help with your play or to find more information on support services.</p></td></tr>
<tr>
<td align="left" style="padding:16px 0 16px">
<table align="left" role="presentation" cellspacing="0" cellpadding="0" border="0">
<tr>
<td align="left" style="padding:0px 0px">
<a href="https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22acf40e2db8f62d1b6085b5f63e4fa51276ee64c863f4c3636349d34bc9896538f44a4f4b7ceb8b97584ac4735c7fcfe7b0b0477a09833fb6f8" target="_blank" style="display:block;">
<img class="light-img" alt="Problem Gambling Support" src="https://image.info.national-lottery.co.uk/lib/fe2911737364047f7c1079/m/1/IMG-LOGO-08-GAMCARE.png" width="91" height="50" border="0" style="width:91px;display:block;font-size:16px">
<div class="dark-img" style="display:none;overflow:hidden;width:0px;max-height:0px;max-width:0px;line-height:0px;visibility:hidden">
<img alt="Problem Gambling Support" src="https://image.info.national-lottery.co.uk/lib/fe2911737364047f7c1079/m/1/IMG-LOGO-08-GAMCARE.png" width="91" height="50" border="0" style="font-size:16px">
</div>
</a>
</td>
<td align="left" style="padding:0 20px">
<a href="https://click.info.national-lottery.co.uk/?qs=17bff0e0162a22ac397b8623bdf4d6f8c88510e7ac71939c0ee74e2e521a1318c8acc202ff1ca9862c61e82653081ebf21824a4a5aeadfba979ab9c68b58218d" target="_blank" style="display:block;">
<img class="light-img" alt="GamStop" src="https://image.info.national-lottery.co.uk/lib/fe2911737364047f7c1079/m/1/IMG-LOGO-09-GAMSTOP.png" width="124" border="0" style="width:100px;display:block;font-size:16px">
<div class="dark-img" style="display:none;overflow:hidden;width:0px;max-height:0px;max-width:0px;line-height:0px;visibility:hidden">
<img alt="GamStop" src="https://image.info.national-lottery.co.uk/lib/fe2911737364047f7c1079/m/1/IMG-LOGO-09-GAMSTOP.png" width="124" border="0" style="font-size:16px">
</div>
</a>
</td>
</tr>
</table>
<!-- SECTION: RESPONSIBLE PLAY END -->
</td>
</tr>
</table>
</td>
</tr>
</table>
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<td align="left" style="line-height:18px;mso-line-height-rule:exactly"><p style="font-family:TNL-Regular,Montserrat,Arial,sans-serif;font-size:14px;color:#000080;margin:0">Players must be 18 or over and physically located in the UK or Isle of Man. Account Terms, Games Rules and Procedures apply. Game Specific Rules also apply for Set For Life.</p></td>
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<tr><td align="left" style="padding:0 0 8px;line-height:18px;mso-line-height-rule:exactly"><p style="font-family:TNL-Regular,Montserrat,Arial,sans-serif;font-size:14px;color:#000080;margin:0">You are receiving this email as it contains important information about your National Lottery account.</p></td></tr>
<tr><td align="left" style="padding:0 0 8px;line-height:18px;mso-line-height-rule:exactly"><p style="font-family:TNL-Regular,Montserrat,Arial,sans-serif;font-size:14px;color:#000080;margin:0">This email was sent on: 14/12/2025.</p></td></tr>
<tr><td align="left" style="padding:0 0 8px;line-height:18px;mso-line-height-rule:exactly"><p style="font-family:TNL-Regular,Montserrat,Arial,sans-serif;font-size:14px;color:#000080;margin:0"><b>This email was sent to bob@sarahharvey.com</b></p></td></tr>
<tr><td align="left" style="padding:0 0 8px;line-height:18px;mso-line-height-rule:exactly"><p style="font-family:TNL-Regular,Montserrat,Arial,sans-serif;font-size:14px;color:#000080;margin:0"><b><a href="https://view.info.national-lottery.co.uk/?qs=f8de2002ddca5b042770ab3458f7f5eb995681c9b16b11927675bf907a74dc2b1c86c5e64500f3bf3d39d52b499c00761b5836372c4ea39d4a2f11b03562b57184069131dc5ad3e4" target="_blank"> View email in browser</a></b></p></td></tr>
<tr><td align="left" style="padding:0 0 8px;line-height:18px;mso-line-height-rule:exactly"><p style="font-family:TNL-Regular,Montserrat,Arial,sans-serif;font-size:14px;color:#000080;margin:0">Please do not reply to this email as replies cannot be monitored. If you would like to contact us please email our National Lottery Customer Care team at <a rel="noopener" href="mailto:help@national-lottery.co.uk" target="_blank" style="color:#004DEF;text-decoration:underline;">help@national-lottery.co.uk</a> for assistance.</p></td></tr>
<tr><td align="left" style="padding:0 0 8px;line-height:18px;mso-line-height-rule:exactly"><p style="font-family:TNL-Regular,Montserrat,Arial,sans-serif;font-size:14px;color:#000080;margin:0">Allwyn Entertainment Ltd Registered Office: Allwyn Entertainment Ltd, 37-39 Clarendon Road, Watford, Hertfordshire, United Kingdom, WD17 1JA.</p></td></tr>
<tr><td align="left" style="padding:0 0 8px;line-height:18px;mso-line-height-rule:exactly"><p style="font-family:TNL-Regular,Montserrat,Arial,sans-serif;font-size:14px;color:#000080;margin:0">Registered in England and Wales No. 13157556</p></td></tr>
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