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Date: Thu, 22 Aug 2024 11:32:38 +0000 (GMT)
From: One Dell Care <one.dell.care@dell.com>
To: "bob@sarahharvey.com" <bob@sarahharvey.com>
Message-ID: <NUKbq000000000000000000000000000000000000000000000SIMAQC003D-aAvy7QTeGuWYnnz4odA@sfdc.net>
Subject: Dell Customer Care | Case # 196347101 from Shaikh, Order #
1008630399 [ thread::1v_Kp0-WJL2mldlvIRDSqz0:: ]
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Dear Robert,
My name is Shaikh Mustaq, and I am reaching out to inform you that I have been assigned as the dedicated case specialist for your recent inquiry.
I called you today on 07887726814 however I was directed to your voicemail.
I understand the importance of a timely resolution, and I want to assure you that I am fully committed to addressing your issues promptly and efficiently. Over the next few days, I will be thoroughly investigating the matter and working diligently to provide you with a resolution that meets your expectations.
I will be in contact with you to provide timely updates about your case. Once I have an update from the team I will get back to you as soon as possible.
Thank you for choosing Dell Technologies. We appreciate your business.
Respectfully,
Shaikh Mustaq
Dell | Customer Care
Need Help?
You can visit Order Support | Dell UK to get help on your order with additional features as:
Order Details | Track your Order | Packing Slip | Invoice Copy
Check Warranty | Cancel your order | Return Your Order | Subscribe to Notification
Please do not change the subject line of the email
thread::1v_Kp0-WJL2mldlvIRDSqz0::
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<html><div><span style=3D"font-family: arial, helvetica, sans-serif;"><img =
alt=3D"Dell_Logo" src=3D"https://dellservices.file.force.com/file-asset-pub=
lic/Dell_Logo1735323?oid=3D00D0b000000GaMp" style=3D"max-width: 711.233px; =
width: 307px; height: 47px;" title=3D"Dell_Logo"></span><br><span style=3D"=
font-size: 16px; font-family: arial, helvetica, sans-serif;">Dear Robert,<b=
r><br>My name is Shaikh Mustaq, and I am reaching out to inform you that I =
have been assigned as the dedicated case specialist for your recent inquiry=
.<br><br>I called you today on 07887726814 however I was directed to your v=
oicemail.<br><br>I understand the importance of a timely resolution, and I =
want to assure you that I am fully committed to addressing your issues prom=
ptly and efficiently. Over the next few days, I will be thoroughly investig=
ating the matter and working diligently to provide you with a resolution th=
at meets your expectations.<br><br>I will be in contact with you to provide=
timely updates about your case. Once I have an update from the team =
I will get back to you as soon as possible. <br> &=
nbsp; =
<br>Thank you for choosing=
Dell Technologies. We appreciate your business.<br><br><span style=3D"line=
-height: normal;">Respectfully,</span><br><span style=3D"line-height: norma=
l;"> </span></span><br><span style=3D"font-size: 16px; font-family: ar=
ial, helvetica, sans-serif;"><span style=3D"line-height: normal;">Shaikh Mu=
staq<br><b><span style=3D"color: #007cb9;">Dell</span></b><span style=3D"co=
lor: black;"> | Customer Care</span></span></span>
<div align=3D"center" style=3D"text-align: center;"><hr align=3D"center" si=
ze=3D"1" width=3D"100%"></div>
<span style=3D"font-size: 16px; font-family: arial, helvetica, sans-serif;"=
><span style=3D"line-height: normal;"><b><span style=3D"color: black;">Need=
Help?</span></b><br><br><span style=3D"color: black;">You can visit =
</span><a href=3D"https://www.dell.com/support/order-status/en-uk/order-sup=
port"><span style=3D"color: #0563c1;">Order Support | Dell UK</span></a> <s=
pan style=3D"color: black;">to get help on your order with additional featu=
res as:</span><br> </span></span>
<table class=3D"Table" style=3D"width: 642px; border-collapse: collapse; bo=
rder: none;" width=3D"642">
<tbody>
<tr>
<td nowrap=3D"nowrap" style=3D"width: 119px; padding: 0in 7px 0in 7px; heig=
ht: 10px; background-color: white; border: 1px dotted black;"><span style=
=3D"font-size: 16px; font-family: arial, helvetica, sans-serif;"><span styl=
e=3D"line-height: normal;"><b><span style=3D"color: black;">Order Details</=
span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"border-bottom: 1px dotted black; width: 25px=
; padding: 0in 7px 0in 7px; height: 10px; background-color: white; border-t=
op: 1px dotted black; border-right: 1px dotted black; border-left: none;"><=
span style=3D"font-size: 16px; font-family: arial, helvetica, sans-serif;">=
<span style=3D"line-height: normal;"><b><span style=3D"color: black;">|</sp=
an></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"border-bottom: 1px dotted black; width: 132p=
x; padding: 0in 7px 0in 7px; height: 10px; background-color: white; border-=
top: 1px dotted black; border-right: 1px dotted black; border-left: none;">=
<span style=3D"font-size: 16px; font-family: arial, helvetica, sans-serif;"=
><span style=3D"line-height: normal;"><b><span style=3D"color: black;">Trac=
k your Order </span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"border-bottom: 1px dotted black; width: 25px=
; padding: 0in 7px 0in 7px; height: 10px; background-color: white; border-t=
op: 1px dotted black; border-right: 1px dotted black; border-left: none;"><=
span style=3D"font-size: 16px; font-family: arial, helvetica, sans-serif;">=
<span style=3D"line-height: normal;"><b><span style=3D"color: black;">|</sp=
an></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"border-bottom: 1px dotted black; width: 135p=
x; padding: 0in 7px 0in 7px; height: 10px; background-color: white; border-=
top: 1px dotted black; border-right: 1px dotted black; border-left: none;">=
<span style=3D"font-size: 16px; font-family: arial, helvetica, sans-serif;"=
><span style=3D"line-height: normal;"><b><span style=3D"color: black;">Pack=
ing Slip </span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"border-bottom: 1px dotted black; width: 25px=
; padding: 0in 7px 0in 7px; height: 10px; background-color: white; border-t=
op: 1px dotted black; border-right: 1px dotted black; border-left: none;"><=
span style=3D"font-size: 16px; font-family: arial, helvetica, sans-serif;">=
<span style=3D"line-height: normal;"><b><span style=3D"color: black;">|</sp=
an></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"border-bottom: 1px dotted black; width: 181p=
x; padding: 0in 7px 0in 7px; height: 10px; background-color: white; border-=
top: 1px dotted black; border-right: 1px dotted black; border-left: none;">=
<span style=3D"font-size: 16px; font-family: arial, helvetica, sans-serif;"=
><span style=3D"line-height: normal;"><b><span style=3D"color: black;">Invo=
ice Copy </span></b></span></span></td>
</tr>
<tr>
<td nowrap=3D"nowrap" style=3D"border-bottom: 1px dotted black; width: 119p=
x; padding: 0in 7px 0in 7px; height: 10px; background-color: white; border-=
top: none; border-right: 1px dotted black; border-left: 1px dotted black;">=
<span style=3D"font-size: 16px; font-family: arial, helvetica, sans-serif;"=
><span style=3D"line-height: normal;"><b><span style=3D"color: black;">Chec=
k Warranty</span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"border-bottom: 1px dotted black; width: 25px=
; padding: 0in 7px 0in 7px; height: 10px; background-color: white; border-t=
op: none; border-right: 1px dotted black; border-left: none;"><span style=
=3D"font-size: 16px; font-family: arial, helvetica, sans-serif;"><span styl=
e=3D"line-height: normal;"><b><span style=3D"color: black;">|</span></b></s=
pan></span></td>
<td nowrap=3D"nowrap" style=3D"border-bottom: 1px dotted black; width: 132p=
x; padding: 0in 7px 0in 7px; height: 10px; background-color: white; border-=
top: none; border-right: 1px dotted black; border-left: none;"><span style=
=3D"font-size: 16px; font-family: arial, helvetica, sans-serif;"><span styl=
e=3D"line-height: normal;"><b><span style=3D"color: black;">Cancel your ord=
er</span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"border-bottom: 1px dotted black; width: 25px=
; padding: 0in 7px 0in 7px; height: 10px; background-color: white; border-t=
op: none; border-right: 1px dotted black; border-left: none;"><span style=
=3D"font-size: 16px; font-family: arial, helvetica, sans-serif;"><span styl=
e=3D"line-height: normal;"><b><span style=3D"color: black;">|</span></b></s=
pan></span></td>
<td nowrap=3D"nowrap" style=3D"border-bottom: 1px dotted black; width: 135p=
x; padding: 0in 7px 0in 7px; height: 10px; background-color: white; border-=
top: none; border-right: 1px dotted black; border-left: none;"><span style=
=3D"font-size: 16px; font-family: arial, helvetica, sans-serif;"><span styl=
e=3D"line-height: normal;"><b><span style=3D"color: black;">Return Your Ord=
er</span></b></span></span></td>
<td nowrap=3D"nowrap" style=3D"border-bottom: 1px dotted black; width: 25px=
; padding: 0in 7px 0in 7px; height: 10px; background-color: white; border-t=
op: none; border-right: 1px dotted black; border-left: none;"><span style=
=3D"font-size: 16px; font-family: arial, helvetica, sans-serif;"><span styl=
e=3D"line-height: normal;"><b><span style=3D"color: black;">|</span></b></s=
pan></span></td>
<td nowrap=3D"nowrap" style=3D"border-bottom: 1px dotted black; width: 181p=
x; padding: 0in 7px 0in 7px; height: 10px; background-color: white; border-=
top: none; border-right: 1px dotted black; border-left: none;"><span style=
=3D"font-size: 16px; font-family: arial, helvetica, sans-serif;"><span styl=
e=3D"line-height: normal;"><b><span style=3D"color: black;">Subscribe to No=
tification</span></b></span></span></td>
</tr>
</tbody>
</table>
<br><span style=3D"font-size: 11pt;"><span style=3D"line-height: normal;"><=
span style=3D"font-family: Calibri,sans-serif;"><b><span style=3D"font-size=
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