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Reply-To: <no.reply@advice.hmrc.gov.uk>
From: "HMRC help and support" <no.reply@advice.hmrc.gov.uk>
To: <bob@sarahharvey.com>
Subject: Tell ABAB Survey 2026
Date: Mon, 20 Apr 2026 14:05:50 +0100
Message-ID: <010b019daaff4a25-7fc0b029-e4b0-4c64-9b0d-c63bf7f9c70c-000000@eu-west-2.amazonses.com>
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  <https://admin.imicampaign.eu/emailopenresponsereceiver/notify?tid=cc-1_1776690349114461701>




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 Dear customer,

The annual 
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Tell ABAB Survey is now open for completion. The survey takes roughly 
15 minutes to complete, and it will be open until 29‌‌‌ April‌‌‌ 2026. 
Results from the survey will be published on GOV‌‌‌.UK by Autumn 2026, in 
the Tell ABAB Report.

As with last year’s survey, this year’s survey is again hosted on Microsoft 
Forms.

The survey is commissioned by an independent body, the Administrative 
Burdens Advisory Board (ABAB), who provides HMRC with crucial insight on the 
big issues faced by small businesses, including those who identify as tax 
agents in the tax system.

ABAB are passionate about listening to and understanding the needs of the 
small business community. Board members come from a range of businesses and 
professions, and their goal is to support HMRC to make the tax system 
quicker and simpler for small businesses.

ABAB challenges HMRC on its performance, providing robust scrutiny against 
key initiatives, such as Making Tax Digital and Improving Customer 
Experience.

Their annual report, which is sent directly to Treasury ministers, reviews 
HMRC’s progress against ABAB’s priorities.

The survey is your opportunity to provide ABAB with insight on the tax 
system which they can then use to support you.

If you have any questions about the 2026 Tell ABAB survey, please email the 
<mailto:advisoryboard.adminburden@hmrc.gov.uk> 
advisoryboard.adminburden@hmrc.gov.uk.

Yours faithfully
HM Revenue and Customs











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HMRC app – you can 
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download the HMRC app on your mobile to get information about your tax, 
income, tax codes, National Insurance and any benefits paid by HMRC. Find 
out what the app can do and how to download it on GOV‌‌‌.UK.

Stay safe online – for more information, please search 'avoid and report 
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src=3D"https://admin.imicampaign.eu/emailopenresponsereceiver/notify?tid=3D=
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cellspacing=3D"0" border=3D"0">
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<tr>
<td align=3D"left" valign=3D"middle" style=3D"vertical-align:middle">
<table style=3D"width:600px; max-width: 600px!important;" =
cellpadding=3D"0" cellspacing=3D"0" border=3D"0" align=3D"center" =
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<tr>
<td style=3D"background-color: rgb(255, 255, 255);">
<table width=3D"94%" align=3D"center" cellspacing=3D"0" =
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style=3D"min-height: auto; margin: 0 auto;">
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Helvetica, sans-serif; color: rgb(198, 198, 198); font-size: 0.625rem; =
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0.9375rem; font-family: arial, helvetica, sans-serif;"><a =
href=3D"https://pp5ig393.r.eu-west-2.awstrack.me/L0/https:%2F%2Fhmrc.imic=
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rgb(0, 0, 0);"><span style=3D"color: rgb(0, 0, 255); text-decoration: =
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browser</span>=EF=BB=BF</a>=C2=A0</span></span>
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</table>
</td>
</tr>
</tbody>
</table>
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<tr>
<td id=3D"flexiblock">
<table style=3D"width:600px; max-width: 600px!important;" =
cellspacing=3D"0" align=3D"center" cellpadding=3D"0" border=3D"0" =
class=3D"devicewidthinner">
<tbody>
<tr>
<td>
<table width=3D"100%" align=3D"center" style=3D"width: 100%;" =
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<tr>
<td width=3D"100%" style=3D"vertical-align: top; height: auto;" =
role=3D"freestyle-td">
<table role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" =
width=3D"100%" =
style=3D"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collap=
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<tr>
<td>
<table width=3D"100%" align=3D"center" border=3D"0" cellpadding=3D"0" =
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<tr>
<td align=3D"center">
<table role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" =
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<tbody>
<tr>
<td class=3D"st-hide">
<img =
src=3D"https://content.webexcampaign.uk/assets/image/1713531756154/Help_a=
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class=3D"show_div">
<img width=3D"100%" height=3D"157" border=3D"0" class=3D"set_images =
imgmobalign" style=3D"display: block; border: none; text-decoration: =
none; color: rgb(0, 0, 0); font-family: arial; font-size: 0.75rem; =
line-height: 1.25rem;" =
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<table bgcolor=3D"#ffffff" width=3D"100%" cellpadding=3D"0" =
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<tbody>
<tr>
<td width=3D"100%">
<table style=3D"width:600px; max-width: 600px!important;" =
cellpadding=3D"0" cellspacing=3D"0" border=3D"0" align=3D"center" =
class=3D"devicewidthinner">
<tbody>
<tr>
<td width=3D"100%" style=3D"line-height: 0.9375rem; font-size: 15px =
!important;mso-line-height-rule:exactly;" height=3D"9.375">
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</td>
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<table width=3D"100%" bgcolor=3D"#ffffff" cellpadding=3D"0" =
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<tbody>
<tr>
<td id=3D"flexiblock">
<table style=3D"width:600px; max-width: 600px!important;" =
cellspacing=3D"0" align=3D"center" cellpadding=3D"0" border=3D"0" =
class=3D"devicewidthinner">
<tbody>
<tr>
<td>
<table width=3D"94%" align=3D"center" style=3D"width: 94%;" =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0">
<tbody>
<tr>
<td width=3D"100%" style=3D"vertical-align: top; height: auto;" =
role=3D"freestyle-td">
<table role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" =
width=3D"100%" =
style=3D"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collap=
se;border-spacing:0px;">
<tbody>
<tr>
<td style=3D"font-family: Arial, Helvetica, sans-serif; font-size: =
0.75rem; color: rgb(198, 198, 198); text-align: left; line-height: =
1.25rem; padding-bottom: 0px; padding-top: 0px;">
 <span style=3D"font-size: 1rem; color: rgb(0, 0, 0); text-align: =
left;"><span style=3D"color: rgb(0, 0, 0);">=C2=A0Dear =
customer,</span><br role=3D"presentation"><br role=3D"presentation">The =
annual <a =
href=3D"https://pp5ig393.r.eu-west-2.awstrack.me/L0/https:%2F%2Fhmrc.imic=
ampaign.uk%2Fexternalaccessweb%2FTrackURLSrv%3Fcampaignkw=3Dnotrack%26lin=
kid=3D17766778881423%26tid=3Dcc-1_1776690349114461701%26signature=3D9DFE4=
FBBDD72C77FC763C39B946AD892/1/010b019daaff4a25-7fc0b029-e4b0-4c64-9b0d-c6=
3bf7f9c70c-000000/k6ebtcORlmXZ6Fz7tDpfe2bwnb0=3D258" style=3D"color: =
#000000; text-decoration: none;"><span style=3D"text-decoration: =
underline; color: rgb(0, 0, 255);">Tell ABAB Survey</span></a> is now =
open for completion. The survey takes=E2=80=AFroughly 15=E2=80=AFminutes =
to complete, and it will be open until =
29<span>=E2=80=8C=E2=80=8C=E2=80=8C</span> =
April<span>=E2=80=8C=E2=80=8C=E2=80=8C</span> 2026. Results from the =
survey will be published on =
GOV<span>=E2=80=8C=E2=80=8C=E2=80=8C</span>.UK by Autumn 2026, in the =
Tell ABAB Report.<br role=3D"presentation"><br role=3D"presentation">As =
with last year=E2=80=99s survey, this year=E2=80=99s survey is again =
hosted on Microsoft Forms.<br role=3D"presentation"><br =
role=3D"presentation">The survey is commissioned by an independent body, =
the Administrative Burdens Advisory Board (ABAB),=E2=80=AFwho provides =
HMRC with crucial insight on the big issues faced by small =
businesses,=E2=80=AFincluding those who identify as tax agents in the =
tax system.<br role=3D"presentation"><br role=3D"presentation">ABAB are =
passionate about listening to and understanding the needs of the small =
business community. Board members come from a range of businesses and =
professions, and their goal is to support HMRC to make the tax system =
quicker and simpler for small businesses.<br role=3D"presentation"><br =
role=3D"presentation">ABAB challenges HMRC on its performance, providing =
robust scrutiny against key initiatives, such as Making Tax Digital and =
Improving Customer Experience.<br role=3D"presentation"><br =
role=3D"presentation">Their annual report, which is sent directly to =
Treasury ministers, reviews HMRC=E2=80=99s progress against =
ABAB=E2=80=99s priorities.<br role=3D"presentation"><br =
role=3D"presentation">The survey is your opportunity to provide ABAB =
with insight on the tax system which they can then use to support =
you.<br role=3D"presentation"><br role=3D"presentation">If you have any =
questions about the 2026 Tell ABAB survey,=E2=80=AFplease email the <a =
href=3D"mailto:advisoryboard.adminburden@hmrc.gov.uk" style=3D"color: =
#000000; text-decoration: none;"><span style=3D"text-decoration: =
underline; color: rgb(0, 0, =
255);">advisoryboard.adminburden@hmrc.gov.uk</span></a>.<br =
role=3D"presentation"><br role=3D"presentation">Yours faithfully<br =
role=3D"presentation">HM Revenue and Customs<br =
role=3D"presentation"></span>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
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<td width=3D"100%">
<table style=3D"width:600px; max-width: 600px!important;" =
cellpadding=3D"0" cellspacing=3D"0" border=3D"0" align=3D"center" =
class=3D"devicewidthinner">
<tbody>
<tr>
<td width=3D"100%" style=3D"line-height: 0.9375rem; font-size: 15px =
!important;mso-line-height-rule:exactly;" height=3D"9.375">
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</td>
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</td>
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<table style=3D"width: 600px; background-color: rgb(0, 134, 112); =
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<tr>
<td>
<table width=3D"94%" align=3D"center" style=3D"width: 94%;" =
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<tbody>
<tr>
<td width=3D"100%" style=3D"vertical-align: top; height: auto;" =
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<table role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" =
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style=3D"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:separa=
te;border-spacing:0px;">
<tbody>
<tr>
<td width=3D"100%" style=3D"line-height: 0.9375rem; font-size: 15px =
!important;mso-line-height-rule:exactly;" height=3D"9.375">
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=C2=A0
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<!--[if gte mso 15]>=C2=A0<![endif]-->

</td>
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<tr>
<td>
<table width=3D"100%" align=3D"center" cellspacing=3D"0" =
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<td class=3D"social_content">
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<tr>
<td class=3D"st-hide">
<a =
href=3D"https://pp5ig393.r.eu-west-2.awstrack.me/L0/https:%2F%2Fhmrc.imic=
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<td class=3D"spacetd" width=3D"60">
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<td valign=3D"middle" width=3D"48">
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<tr>
<td class=3D"st-hide">
<a =
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<!--<![endif]-->

</td>
<td class=3D"spacetd" width=3D"60">
</td>
<td valign=3D"middle" width=3D"37">
<table role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" =
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<tr>
<td class=3D"st-hide">
<a =
href=3D"https://pp5ig393.r.eu-west-2.awstrack.me/L0/https:%2F%2Fhmrc.imic=
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<div style=3D"width: 0px; height: 0px; overflow: hidden; min-height: =
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</tr>
<tr>
<td width=3D"100%" style=3D"line-height: 0.625rem; font-size: 10px =
!important;mso-line-height-rule:exactly;" height=3D"6.25">
<!--[if !mso]><!-->
=C2=A0
<!--<![endif]-->

<!--[if gte mso 15]>=C2=A0<![endif]-->

</td>
</tr>
</tbody>
</table>
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</tbody>
</table>
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</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!-- 1 Column Flexi ends -->

<!-- 1 Column Flexi starts -->

<table width=3D"100%" bgcolor=3D"#ffffff" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0">
<tbody>
<tr>
<td id=3D"flexiblock">
<table style=3D"width: 600px; background-color: rgb(216, 216, 217); =
max-width: 600px !important;" cellspacing=3D"0" align=3D"center" =
cellpadding=3D"0" border=3D"0" class=3D"devicewidthinner">
<tbody>
<tr>
<td>
<table width=3D"94%" align=3D"center" style=3D"width: 94%;" =
cellspacing=3D"0" cellpadding=3D"0" border=3D"0">
<tbody>
<tr>
<td width=3D"100%" style=3D"vertical-align: top; height: auto;" =
role=3D"freestyle-td">
<table role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" =
width=3D"100%" =
style=3D"mso-table-lspace:0pt;mso-table-rspace:0pt;border-collapse:collap=
se;border-spacing:0px;">
<tbody>
<tr>
<td style=3D"font-family: Arial, Helvetica, sans-serif; font-size: =
0.75rem; color: rgb(198, 198, 198); text-align: left; line-height: =
1.25rem;">
<h4>
<span style=3D"color: rgb(0, 0, 0); text-align: left; font-size: =
1rem;">HMRC=E2=80=99s help and support email service</span>
</h4>
</td>
</tr>
<tr>
<td style=3D"font-family: Arial, Helvetica, sans-serif; font-size: =
0.75rem; color: rgb(198, 198, 198); text-align: left; line-height: =
1.25rem; padding-top: 10px; padding-bottom: 6px;">
 <a =
href=3D"https://pp5ig393.r.eu-west-2.awstrack.me/L0/https:%2F%2Fhmrc.imic=
ampaign.uk%2Fexternalaccessweb%2FTrackURLSrv%3Fcampaignkw=3Dnotrack%26lin=
kid=3D17766778901431%26tid=3Dcc-1_1776690349114461701%26signature=3D9DFE4=
FBBDD72C77FC763C39B946AD892/1/010b019daaff4a25-7fc0b029-e4b0-4c64-9b0d-c6=
3bf7f9c70c-000000/EmhqgfuNfKdl0bbcQdQyCjADS9E=3D258" style=3D"color: =
#0000ff; text-decoration: none;"><span style=3D"text-decoration: =
underline; color: rgb(0, 0, 255);"><span style=3D"font-size: =
1rem;">Manage help and support emails in our email =
portal</span></span></a><span style=3D"font-size: 1rem; color: rgb(0, 0, =
0);">.</span><br role=3D"presentation"><br role=3D"presentation"><a =
href=3D"http://pp5ig393.r.eu-west-2.awstrack.me/L0/http:%2F%2Fhmrc.imicam=
paign.uk%2Fexternalaccessweb%2FEmailUnsubscribe%3Fcampaignkw=3Dnotrack%26=
tid=3Dcc-1_1776690349114461701%26unsub_type=3D1%26store=3Demail%26signatu=
re=3D9DFE4FBBDD72C77FC763C39B946AD892/1/010b019daaff4a25-7fc0b029-e4b0-4c=
64-9b0d-c63bf7f9c70c-000000/peUc7UaDDoFhhooCudzHyJBOOzg=3D258" =
style=3D"color: #0000ff; text-decoration: none;"><span =
style=3D"text-decoration: underline; color: rgb(0, 0, 255);"><span =
style=3D"font-size: 1rem;">Unsubscribe from all help and support =
emails</span></span></a><span style=3D"font-size: 1rem; color: rgb(0, 0, =
0);">.</span><br role=3D"presentation"><br role=3D"presentation"><span =
style=3D"font-size: 1rem; color: rgb(0, 0, 0);"><strong>HMRC =
app</strong> =E2=80=93 you can <a =
href=3D"https://pp5ig393.r.eu-west-2.awstrack.me/L0/https:%2F%2Fhmrc.imic=
ampaign.uk%2Fexternalaccessweb%2FTrackURLSrv%3Fcampaignkw=3Dnotrack%26lin=
kid=3D17766778891428%26tid=3Dcc-1_1776690349114461701%26signature=3D9DFE4=
FBBDD72C77FC763C39B946AD892/1/010b019daaff4a25-7fc0b029-e4b0-4c64-9b0d-c6=
3bf7f9c70c-000000/FkiWga9A1gmyPoJwnid7jgZFYlc=3D258" style=3D"color: =
#000000; text-decoration: none;"><span style=3D"text-decoration: =
underline; color: rgb(0, 0, 255);">download the HMRC app</span></a> on =
your mobile to get information about your tax, income, tax codes, =
National Insurance and any benefits paid by HMRC. Find out what the app =
can do and how to download it on =
GOV<span>=E2=80=8C=E2=80=8C=E2=80=8C</span>.UK.</span><br =
role=3D"presentation"><br role=3D"presentation"><span =
style=3D"font-size: 1rem; color: rgb(0, 0, 0);"><strong>Stay safe =
online</strong> =E2=80=93 for more information, please search 'avoid and =
report internet scams and phishing' on =
GOV<span>=E2=80=8C=E2=80=8C=E2=80=8C</span>.UK.</span><br =
role=3D"presentation">
</td>
</tr>
<tr>
<td style=3D"font-family: Arial, Helvetica, sans-serif; font-size: =
0.75rem; color: rgb(198, 198, 198); text-align: center; line-height: =
1.25rem; padding-bottom: 6px; padding-top: 10px;">
<div>
<span style=3D"color: rgb(0, 0, 0); font-size: 1rem;"><span =
style=3D"color: rgb(0, 0, 255);"><a =
href=3D"https://pp5ig393.r.eu-west-2.awstrack.me/L0/https:%2F%2Fhmrc.imic=
ampaign.uk%2Fexternalaccessweb%2FTrackURLSrv%3Fcampaignkw=3Dnotrack%26lin=
kid=3D17766778881424%26tid=3Dcc-1_1776690349114461701%26signature=3D9DFE4=
FBBDD72C77FC763C39B946AD892/1/010b019daaff4a25-7fc0b029-e4b0-4c64-9b0d-c6=
3bf7f9c70c-000000/DgfHrHpxjGxxB3QZbDslt0TFfek=3D258" style=3D"color: =
rgb(0, 0, 255); text-decoration: none;"><span style=3D"text-decoration: =
underline;">HMRC Privacy Notice</span></a></span> =C2=A0| =C2=A0<span =
style=3D"color: rgb(0, 0, 255);"><a =
href=3D"https://pp5ig393.r.eu-west-2.awstrack.me/L0/https:%2F%2Fhmrc.imic=
ampaign.uk%2Fexternalaccessweb%2FTrackURLSrv%3Fcampaignkw=3Dnotrack%26lin=
kid=3D17766778891429%26tid=3Dcc-1_1776690349114461701%26signature=3D9DFE4=
FBBDD72C77FC763C39B946AD892/1/010b019daaff4a25-7fc0b029-e4b0-4c64-9b0d-c6=
3bf7f9c70c-000000/Zcf_kXj0UWYAs2bw3zqvA_W-Er8=3D258" style=3D"color: =
rgb(0, 0, 255); text-decoration: none;"><span style=3D"text-decoration: =
underline;">Contact HMRC=EF=BB=BF</span></a></span> =C2=A0| =C2=A0<span =
style=3D"color: rgb(0, 0, 255);"><a =
href=3D"https://pp5ig393.r.eu-west-2.awstrack.me/L0/https:%2F%2Fhmrc.imic=
ampaign.uk%2Fexternalaccessweb%2FTrackURLSrv%3Fcampaignkw=3Dnotrack%26lin=
kid=3D17766778891425%26tid=3Dcc-1_1776690349114461701%26signature=3D9DFE4=
FBBDD72C77FC763C39B946AD892/1/010b019daaff4a25-7fc0b029-e4b0-4c64-9b0d-c6=
3bf7f9c70c-000000/WqFbL5qaVmrMTpkKrS2x7hCcqws=3D258" style=3D"color: =
rgb(0, 0, 255); text-decoration: none;"><span style=3D"text-decoration: =
underline;">Further support=EF=BB=BF</span></a></span></span><br =
role=3D"presentation">
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!-- 1 Column Flexi ends -->
<!-- end of main content -->
        </td>
        </tr>
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        </table>
        </td>
  </tr>
  </tbody>
 </table>
</div>
<table role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" =
border=3D"0" align=3D"center" width=3D"600px" class=3D"hide">
 <tbody><tr>
  <td cellpadding=3D"0" cellspacing=3D"0" border=3D"0" =
style=3D"min-width: 600px;">
     <img src=3D"https://cdn.imicampaign.io/images/spacer.gif" =
height=3D"1" width=3D"600" style=3D"max-height:1px; min-height:1px; =
display:block; width:600px; min-width:600px; margin-top: 0px; =
margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding-top: =
0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; =
border-style: none; border-width: 0px;" border=3D"0">
  </td>
 </tr>
</tbody></table>
<div class=3D"hide" style=3D"font:20px courier;">=C2=A0 =C2=A0 =C2=A0 =
=C2=A0</div>



<img alt=3D"" =
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029-e4b0-4c64-9b0d-c63bf7f9c70c-000000/x9AtpigovjSwMCRxzM962-9HStM=3D258"=
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