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From: "Sage" <sage@feedback.sage.com>
To: <bob@sarahharvey.com>
Subject: Tell us what you think
Date: Tue, 1 Mar 2022 13:29:54 +0100
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Sage | <http://feedback.sage.com/q/17IO7R94nG5dMA4DmAi9Oi/wv> View the
online version
<http://feedback.sage.com/i/amf_sage_group/workspace_1/rnps_images/logo.png?size=300x0&w=BgnswfWCRw7cYjoshYGhjP2l8lNQ>
Please share your feedback.
Hello
At Sage, we are constantly trying to improve our service and would like to
hear your feedback on how we can do better. Your comments are invaluable to
us, and we promise to read every one of them!
We’ve highlighted a few recent examples of how we’ve applied your feedback
below.
Please take our survey to help us improve your experience with Sage.
<http://feedback.sage.com/c/1c56ChEsDqgotha4Me8M9iyK> 2 Quick Questions
In the last year we have used your feedback in the following ways:
* Product development and enhancements guided by your suggestions, for
example making Remote Data Access (previously known as Sage Drive) easier to
set up from any remote location
* Invested in resourcing allowing us to get to your calls, emails & chats
faster, including adding new resources like Sage Ambassadors
* Redesigned the Sage Help Centre to let you choose the topic you want help
with, then opens a support hub with everything you need in one place
(guides, videos, and training)
* Shaped the training and webinars to support you and your business by
adding new business courses and making more online training available free
via Sage University
We would really appreciate you taking the time to complete this survey and
we will use your feedback to help us continually improve.
Kind regards,
Sue Goble
Chief Customer Success Officer
<http://feedback.sage.com/i/amf_sage_group/project_4/NPS-540.jpg?size=1100x0&w=BACuWYD5TumEzLjdAP4lrIK1JxSk>
<http://feedback.sage.com/c/1c5aBCZTmLLms1lWlCuv7UEl> Contact us |
<http://feedback.sage.com/c/1c5eAYlk67gkqLxNV0Qe6wJW> Privacy Policy |
<http://feedback.sage.com/u/13JsMqpISI6tAIvf0RjxIH> Unsubscribe from future
Sage Rant & Rave surveys
This email was sent to you by Rant & Rave on behalf of Sage. Should you have
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https://capture.rantandrave.com/s3/RelationshipCustomerCare-2?sguid=a0rRLWO0LwBB2EOiVlwCS9e_LGn__lANRh1Y
<http://feedback.sage.com/c/1c5iAjGKPsLipvJFupbX58Px>
The Sage Group plc, Registration number 2231246, Registered office address
is C23 5 & 6 Cobalt Park Way, Cobalt Business Park, Newcastle-Upon-Tyne,
Tyne & Wear, NE28 9EJ <http://feedback.sage.com/i/amf_sage_group/workspace_1/rnps_images/pbminimalrantravelogogrey.png?size=420x0&w=BOst5HxM7O60zkPWj_yyV-F7lcGk>
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<span =
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|
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<a =
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href=3D"http://feedback.sage.com/q/17IO7R94nG5dMA4DmAi9Oi/wv" =
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<span =
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Format RemoveFormat Cut Copy Paste PasteText PasteFromWord">View the =
online version</span>
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<td align=3D"left" =
style=3D"color:#0B141B; padding: 0 0 10px 0; font-family:arial, =
sans-serif; font-size: 24px; line-height:28px;"><div>Please share your =
feedback.</div>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
class=3D"image_big_pad" =
style=3D"background-color:#dedede;background-color:rgb(222,222,222);" =
width=3D"100%">
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<td align=3D"center">
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width=3D"600">
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25px; padding-right: 25px">
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cellspacing=3D"0" class=3D"wrapper" width=3D"100%">
<tr>
<td style=3D"padding: 0 0 20px 0;">
<table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%">
<tr>
<td align=3D"left" =
style=3D"color:#0B141B;font-family:arial, =
sans-serif;font-size:15px;"><div style=3D"text-align:start">Hello<br />
<br />
<span style=3D"language:en-US"><span style=3D"unicode-bidi:embed"><span =
style=3D"word-break:normal"><span =
style=3D"punctuation-wrap:hanging"><span style=3D"language:en-US">At =
Sage,</span> <span style=3D"language:en-US">we =
are</span> <span style=3D"language:en-US">constantly trying to =
improve our service and would like to hear your feedback on how we =
</span><span style=3D"language:en-US">can do better. </span><span =
style=3D"language:en-US">Your comments are invaluable to us, =
and we</span> <span =
style=3D"language:en-US">promise</span> <span =
style=3D"language:en-US">to read every one of th=
em</span><span style=3D"language:en-US">! </span><br />
<br />
<span style=3D"language:en-US">We=E2=80=99ve</span> <span =
style=3D"language:en-US">highlighted a few recent examples of =
how</span> <span style=3D"language:en-US">we=E2=80=99ve</span><span =
style=3D"language:en-US"> applied your feedback =
below. </span></span></span></span></span><br />
<br />
<span style=3D"language:en-US"><span style=3D"unicode-bidi:embed"><span =
style=3D"word-break:normal"><span =
style=3D"punctuation-wrap:hanging"><span style=3D"language:en-US">Please =
take</span><span style=3D"language:en-US"> our survey to help us improve =
your experience</span><span style=3D"language:en-US"> with =
Sage</span><span =
style=3D"language:en-US">.</span></span></span></span></span></div>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
class=3D"add_bottom_padding" =
style=3D"background-color:#dedede;background-color:rgb(222,222,222);" =
width=3D"100%">
<tr>
<td align=3D"center">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
class=3D"wrapper" style=3D"width: 600px; background-color: #ffffff;" =
width=3D"600">
<tr>
<td class=3D"side_pad nopad_side =
add_top_padding_target add_bottom_padding_target" =
style=3D"padding-bottom: 20px; padding-left: 25px; padding-right: 25px">
<table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" width=3D"100%">
<tr>
<td align=3D"center" =
class=3D"wrapper" style=3D"width: 550px;" width=3D"550">
<table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"wrapper" width=3D"100%">
<tr>
<td align=3D"center">
<table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"button" =
style=3D"background-color:#009900;background-color:rgb(0,153,0);width:275=
px;" width=3D"275">
<tr>
<td =
align=3D"center" height=3D"75" style=3D"text-align: center;">
<a =
href=3D"http://feedback.sage.com/c/1c56ChEsDqgotha4Me8M9iyK" =
style=3D"text-decoration: none; color: #ffffff;">
=
<span style=3D"color: #ffffff;text-align: center; font-size: =
20px;"><strong>2 Quick Questions</strong></span>
</a>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
class=3D"image_big_pad" =
style=3D"background-color:#dedede;background-color:rgb(222,222,222);" =
width=3D"100%">
<tr>
<td align=3D"center">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
class=3D"wrapper" style=3D"width:600px; background-color:#ffffff;" =
width=3D"600">
<tr>
<td class=3D"side_pad nopad_side =
add_top_padding_target add_bottom_padding_target" style=3D"padding-left: =
25px; padding-right: 25px">
<table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"wrapper" width=3D"100%">
<tr>
<td style=3D"padding: 0 0 20px 0;">
<table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%">
<tr>
<td align=3D"left" =
style=3D"color:#0B141B;font-family:arial, =
sans-serif;font-size:15px;">
<div style=3D"text-align:start"><span style=3D"language:en-US"><span =
style=3D"unicode-bidi:embed"><span style=3D"word-break:normal"><span =
style=3D"punctuation-wrap:hanging"><span style=3D"language:en-US">In the =
last year we have used your feedback in the following =
ways:</span></span></span></span></span><br />
<ul style=3D"padding: 0; margin: 0 0 0 20px">
<li style=3D"padding: 0; font-weight: normal; margin: 0; text-align: =
left;"><span style=3D"language:en-US"><span =
style=3D"unicode-bidi:embed"><span style=3D"tab-stops:left 36.0pt"><span =
style=3D"word-break:normal"><span =
style=3D"punctuation-wrap:hanging"><span =
style=3D"language:en-US">Product development and enhancements guided by =
your suggestions, for example making Remote Data Access (previously =
known as Sage Drive) easier to set up from any =
remote location</span></span></span></span></span></span><br />
</li>
<li style=3D"padding: 0; font-weight: normal; margin: 0; text-align: =
left;"><span style=3D"language:en-US"><span =
style=3D"unicode-bidi:embed"><span style=3D"tab-stops:left 36.0pt"><span =
style=3D"word-break:normal"><span =
style=3D"punctuation-wrap:hanging"><span =
style=3D"language:en-US">Invested in resourcing allowing us to get to =
your calls, emails & chats faster, including adding new =
resources like =
Sage Ambassadors</span></span></span></span></span></span><br />
</li>
<li style=3D"padding: 0; font-weight: normal; margin: 0; text-align: =
left;"><span style=3D"language:en-US"><span =
style=3D"unicode-bidi:embed"><span style=3D"tab-stops:left 36.0pt"><span =
style=3D"word-break:normal"><span =
style=3D"punctuation-wrap:hanging"><span =
style=3D"language:en-US">Redesigned the Sage Help Centre to let you =
choose the topic you want help with, then opens a support hub with =
everything you need in one place (guides, videos, and =
training)</span></span></span></span></span></span><br />
</li>
<li style=3D"padding: 0; font-weight: normal; margin: 0; text-align: =
left;"><span style=3D"language:en-US"><span =
style=3D"unicode-bidi:embed"><span style=3D"tab-stops:left 36.0pt"><span =
style=3D"word-break:normal"><span =
style=3D"punctuation-wrap:hanging"><span =
style=3D"language:es">Shaped</span> <span =
style=3D"language:es">the</span><span style=3D"language:es"> training =
and </span><span style=3D"language:es">webinars</span> <span =
style=3D"language:es">to</span> <span =
style=3D"language:es">support</span> <span =
style=3D"language:es">you</span><span style=3D"language:es"> and =
</span><span style=3D"language:es">your</span> <span =
style=3D"language:es">business</span> <span =
style=3D"language:es">by</span> <span =
style=3D"language:es">adding</span><span style=3D"language:es"> new =
</span><span style=3D"language:es">business</span> <span =
style=3D"language:es">courses</span><span style=3D"language:es"> and =
</span><span style=3D"language:es">making</span><span =
style=3D"language:es"> more online training </span><span =
style=3D"language:es">available</span><span =
style=3D"language:es"> free </span><span =
style=3D"language:es">via</span><span style=3D"language:es"> Sage =
</span><span =
style=3D"language:es">University</span></span></span></span></span></span=
></li>
</ul>
<div style=3D"text-align:left"></div>
<span style=3D"language:en-US"><span style=3D"unicode-bidi:embed"><span =
style=3D"word-break:normal"><span =
style=3D"punctuation-wrap:hanging"><span style=3D"language:en-US">We =
would really appreciate you taking the time to complete this survey and =
we will use your feedback to help us continually improve</span><span =
style=3D"language:en-US">.</span></span></span></span></span><br />
<br />
Kind regards,</div>
<div style=3D"text-align:start"><br />
<br />
<br />
<strong>Sue Goble<br />
Chief Customer Success Officer</strong></div>
<br />
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